# Waiterio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Waiterio Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/157873/Waiterio

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# 

 Waiterio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Waiterio

## What is Waiterio?

Waiterio Restaurant POS is the fastest way to handle restaurants' orders. Waiterio makes the life of waiters and cooks easier. Orders of customers can be taken in seconds. The kitchen receive the orders as soon as the waiters take them. Waiterio is an affordable and easy-to-use Point of Sale (POS). It's perfect for every restaurant, bar, coffee shop, pub, pizzeria and Bistro. Waiterio is a fully functional POS system.

## What is Waiterio used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$19

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Waiterio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.waiterio.com&name=Waiterio)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Waiterio

4.7 (32)

VS.

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$19

Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (32)

Ease Of Use

4.2 (546)

Value For Money

4.3 (30)

Value For Money

3.8 (461)

Customer Service

4.1 (30)

Customer Service

3.7 (513)

## Waiterio alternatives

[3.8 (714)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.8 (16)](https://www.capterra.com/p/2314/PrISM/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (578)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[View all alternatives](https://www.capterra.com/p/157873/Waiterio/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

3.3 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Split Checks

3.4 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Distribute a bill into multiple payers according to the proportion suggested by the payers

Table Management

3.6 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Assign waitstaff and coordinate the table services

Online Ordering

Tracks and processes online orders

Payment Processing

Accept, record, and reconcile financial transactions

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Waiterio 6 features

Tracks and processes online orders

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Distribute a bill into multiple payers according to the proportion suggested by the payers

Assign waitstaff and coordinate the table services

Get Advice

We can help you find the software with the features you need.

Features

4.3 (32)

4.3

Based on 32 reviews

## Pricing

Value for money

4.3 (30)

Free Trial

Free Version

Basic

$19.00

Per Month

Value for money

4.3 (30)

4.3

Based on 30 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (30)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (30)

4.1

Based on 30 reviews

## User reviews

Overall rating

4.7

Based on 32 reviews

Filter by rating

5(24)

4(6)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

FE

Florian E.

Studienrat

Education Management

### "Sehr einfach, zweckmäßig und günstig."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 19, 2024

Pros

Das ganze Handling ist sehr einfach von der Einpflegung der Daten bis zur Anwendung.

Cons

Begrenzte Möglichkeiten in der Verknüpfung mit anderen Bereichen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alessandro c.

Ristoratore

Arts and Crafts

### "Qr cod non funziona "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 2, 2024

Pros

Ho cintsttatato parecchie volte il servizio clienti ma mi rispondeva forse 2 messaggi poi basta

Cons

Che non ha saputo né rispondere né risolvere il problema

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Ruddy S.

Encargado

Food & Beverages

### "O aplicativo ajuda muito"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2024

Pros

O aplicativo e muito prático y facilita nos pedidos

Cons

Por en cuanto não vi contras en el aplicativo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sofia C.

Administración

Government Administration

### "Fácil de uso"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

January 25, 2024

Muy buenoo para todas las funciones que tiene

Pros

Todos sus detalles son muy buenos para un restaurante

Cons

Sería bueno que hubiera un check para poner a las mesas que ya están atendidas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jose Luis A.

Administrador

Food & Beverages

### "buen software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2023

muy buena

Pros

su actualizacion de datos y resumen de ventas

Cons

la verda todo me gusto, solo el precio pero ojala haya ofertas

Reasons for choosing Waiterio

por su facilidad de entender

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Min C.

Food

Restaurants

### "not quick working system"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 24, 2023

solve the system heavy and long, think more better

Pros

The system are very heavy and long. sometime working are not good

Cons

I like the easy system and use. and simple

Alternatives considered

[PlanHub](https://www.capterra.com/p/179042/PlanHub/)

Reasons for choosing Waiterio

solve first

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

rudy d.

administrador

Restaurants

### "necesita nuevas funciones"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 20, 2023

muchas veces pierde conexion entre usuarios o no se envian los pedidos pero es algo que se puede solucionar

Pros

me gusta la facilidad para implementar y con la que se puede realizar pedidos y cobros

Cons

no me gusta por ejemplo que no tiene la opcion de quitar la propina cuando los clientes no la dejan es un gran problema eso

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TQ

Thierry Q.

Formateur

Higher Education

### "Very smart stuff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2023

I only use it to teach to my students

Pros

Simple to use, large possibilities, Usiing on smartphone

Cons

Little bit difficult to put the meal I. Order I II III

Reasons for choosing Waiterio

The free testing period

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

esteben c.

empresa

Food & Beverages

### "delihelados del parque"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

9/10

June 7, 2022

En general, me ha sido demasiado útil. Es una gran herramienta de trabajo de control y registro de movimientos.

Pros

la practicidad del uso y su versatilidad.

Cons

El precio, para su uso mensual es muy alto al igual que la suscripción anual. Sugiero que habiliten otro medio de pago como PSE; es muy practico y sencillo. También recomiendo que pueda dar la opción de mostrar la imagen del producto en la pagina web que proporciona la app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RZ

Ricardo Z.

Bartender

Entertainment

### "Que podemos mejorar!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 9, 2021

Muy buena!

Pros

\- Software user friendly - La inter-conectividad en tiempo real - Costo

Cons

\- La impresion (El formato de impresion es limitado y dificulta la lectura) - El tiempo de respuesta de soporte técnico (Pueden habilitar un centro de llamadas o algo asi) - Control de inventario (El software debiera tener la opción de control de inventario aunque esto evoque un incremento en el costo). - Costumizacion de steps (LISTO,SERVIDO,PAGADO, ETC). Puediese costumizarse a las necesidades del negocio.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157873/Waiterio/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)