--- title: "Waiterio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Waiterio Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/157873/Waiterio/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Waiterio Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Waiterio ## What is Waiterio? Waiterio Restaurant POS is the fastest way to handle restaurants' orders. Waiterio makes the life of waiters and cooks easier. Orders of customers can be taken in seconds. The kitchen receive the orders as soon as the waiters take them. Waiterio is an affordable and easy-to-use Point of Sale (POS). It's perfect for every restaurant, bar, coffee shop, pub, pizzeria and Bistro. Waiterio is a fully functional POS system. ## What is Waiterio used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $19 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Waiterio?[Manage this product listing](https://www.g2.com/products/waiterio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Waiterio 4.7 (32) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $19 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (32) Ease Of Use 4.2 (698) Value For Money 4.3 (30) Value For Money 3.8 (564) Customer Service 4.1 (30) Customer Service 3.7 (610) ## Waiterio alternatives [3.8 (730)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (698)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [4.2 (371)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [View all alternatives](https://www.capterra.com/p/157873/Waiterio/alternatives/) ## FAQs about Waiterio Overview ### Which roles and teams benefit most from Waiterio? Waiterio is most used by restaurant owners, administrators, general managers, and food-service managers who oversee daily dining operations. Cashiers and front-of-house staff use it to process orders and payments, while café and restaurant operators manage menus, tables, and sales activity. Small business leaders also use it to monitor service workflows and staff coordination. Answer based on 32 reviews Overview ### What company size and specific industries is Waiterio built for? Waiterio is designed for restaurants, cafes, and other businesses in the food industry, making it a fit for small to medium hospitality operations that need a restaurant-focused ordering and management tool. Features and Usability ### What are the key features of Waiterio? Waiterio offers online ordering, order management, payment processing, and point of sale (POS) functions for restaurants. Its restaurant POS includes table management and split checks, supporting in-house service and bill division. These core features cover ordering, payment handling, and front-of-house transaction control. Getting Started and Support ### What training and onboarding options does Waiterio offer? Waiterio provides webinars and documentation to help teams get started. Webinars offer live or scheduled guidance on product use, while documentation gives written reference material for self-paced learning and step-by-step support when checking features or setup details. Answer based on 2 reviews Getting Started and Support ### What customer support options does Waiterio offer? Waiterio provides chat support. User feedback suggests it can help resolve setup issues, but response quality appears inconsistent, with some users reporting that replies stop after a few messages. Support seems useful for troubleshooting, though faster and more sustained responses are often expected. Answer based on 3 reviews ## Features AI summary Based on 1,992 Restaurant POS reviews Capterra reviewers highlight these as the features buyers care about most when choosing Restaurant POS software: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) Waiterio supports **Payment Processing**. However, it does not include **Order Entry** or **Sales Reports**. Instead, it offers **Order Management** (**44%**) and **Online Ordering** (**43%**), which still cover important day-to-day restaurant needs. These features help businesses handle incoming orders more efficiently and expand how customers place orders, providing teams with tools to manage transactions and service across multiple ordering channels. Order Management 3.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Split Checks 3.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Distribute a bill into multiple payers according to the proportion suggested by the payers Table Management 3.6 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Assign waitstaff and coordinate the table services Online Ordering Tracks and processes online orders Payment Processing Accept, record, and reconcile financial transactions Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Waiterio 7 features ### All Features - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Table Management: Assign waitstaff and coordinate the table services --- Get Advice We can help you find the software with the features you need. Features 4.3 (32) 4.3 Based on 32 reviews ## Pricing Value for money 4.3 (30) Free Trial Free Version Basic $19.00 Per Month Value for money 4.3 (30) 4.3 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (30) 4.1 Based on 30 reviews ## User reviews Overall rating 4.7 Based on 32 reviews Filter by rating 5(24) 4(6) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent FE Florian E. Studienrat Education Management ### "Sehr einfach, zweckmäßig und günstig." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 19, 2024 Pros Das ganze Handling ist sehr einfach von der Einpflegung der Daten bis zur Anwendung. Cons Begrenzte Möglichkeiten in der Verknüpfung mit anderen Bereichen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alessandro C. Ristoratore Arts and Crafts ### "Qr cod non funziona " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 2, 2024 Pros Ho cintsttatato parecchie volte il servizio clienti ma mi rispondeva forse 2 messaggi poi basta Cons Che non ha saputo né rispondere né risolvere il problema Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ruddy S. Encargado Food & Beverages ### "O aplicativo ajuda muito" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2024 Pros O aplicativo e muito prático y facilita nos pedidos Cons Por en cuanto não vi contras en el aplicativo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sofia C. Administración Government Administration ### "Fácil de uso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 January 25, 2024 Muy buenoo para todas las funciones que tiene Pros Todos sus detalles son muy buenos para un restaurante Cons Sería bueno que hubiera un check para poner a las mesas que ya están atendidas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jose Luis A. Administrador Food & Beverages ### "buen software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 muy buena Pros su actualizacion de datos y resumen de ventas Cons la verda todo me gusto, solo el precio pero ojala haya ofertas Reasons for choosing Waiterio por su facilidad de entender Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Min C. Food Restaurants ### "not quick working system" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 24, 2023 solve the system heavy and long, think more better Pros The system are very heavy and long. sometime working are not good Cons I like the easy system and use. and simple Alternatives considered [PlanHub](https://www.capterra.com/p/179042/PlanHub/) Reasons for choosing Waiterio solve first Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD rudy D. administrador Restaurants ### "necesita nuevas funciones" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 20, 2023 muchas veces pierde conexion entre usuarios o no se envian los pedidos pero es algo que se puede solucionar Pros me gusta la facilidad para implementar y con la que se puede realizar pedidos y cobros Cons no me gusta por ejemplo que no tiene la opcion de quitar la propina cuando los clientes no la dejan es un gran problema eso Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TQ Thierry Q. Formateur Higher Education ### "Very smart stuff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 I only use it to teach to my students Pros Simple to use, large possibilities, Usiing on smartphone Cons Little bit difficult to put the meal I. Order I II III Reasons for choosing Waiterio The free testing period Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC esteben C. empresa Food & Beverages ### "delihelados del parque" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 June 7, 2022 En general, me ha sido demasiado útil. Es una gran herramienta de trabajo de control y registro de movimientos. Pros la practicidad del uso y su versatilidad. Cons El precio, para su uso mensual es muy alto al igual que la suscripción anual. Sugiero que habiliten otro medio de pago como PSE; es muy practico y sencillo. También recomiendo que pueda dar la opción de mostrar la imagen del producto en la pagina web que proporciona la app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RZ Ricardo Z. Bartender Entertainment ### "Que podemos mejorar!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 9, 2021 Muy buena! Pros \- Software user friendly - La inter-conectividad en tiempo real - Costo Cons \- La impresion (El formato de impresion es limitado y dificulta la lectura) - El tiempo de respuesta de soporte técnico (Pueden habilitar un centro de llamadas o algo asi) - Control de inventario (El software debiera tener la opción de control de inventario aunque esto evoque un incremento en el costo). - Costumizacion de steps (LISTO,SERVIDO,PAGADO, ETC). Puediese costumizarse a las necesidades del negocio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157873/Waiterio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs Waiterio](https://www.capterra.com/compare/142877-157873/Restroworks-vs-Waiterio)