--- title: "Bookwhen Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bookwhen Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/157881/Bookwhen/" page_type: "product" language: "en" --- # Bookwhen Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bookwhen ## What is Bookwhen? We're passionate about helping small businesses succeed - through great value booking software and a team focused on success, not just support. Over the years we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. You can get set up in 15 minutes - join us for a free two week trial and slash your admin time today! ## What is Bookwhen used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/) Top alternative Featured Overall rating Based on 179 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bookwhen?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://home.bookwhen.com/&name=Bookwhen) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bookwhen 4.9 (179) VS. [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (179) Ease Of Use 4.8 (5,799) Value For Money 4.8 (172) Value For Money 4.8 (3,576) Customer Service 4.9 (172) Customer Service 4.8 (3,304) ## Bookwhen alternatives [4.6 (6,086)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,096)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (3,034)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/157881/Bookwhen/alternatives/) ## FAQs about Bookwhen Overview ### What problems does Bookwhen solve? Bookwhen solves manual, error-prone class and event administration by handling online booking, prepayment, capacity limits, waiting lists, transfers, reminders, and recurring schedules in one place. Fitness instructors, training teams, nonprofits, and event organizers use it to prevent overbooking, reduce payment chasing, simplify rescheduling, and replace messy paper, cash, email, or plugin-based workflows. Answer based on 167 reviews Overview ### Which roles and teams benefit most from Bookwhen? Bookwhen is most used by small business owners, directors, and founders who manage class-based or appointment-led services and need streamlined scheduling, payments, and customer communication. Instructors, teachers, and fitness or wellness teams rely on it to organize sessions, manage bookings, track attendance, and reduce administrative workload. Answer based on 172 reviews Overview ### What company size and industries is Bookwhen built for? Bookwhen is built mainly for small businesses organising recurring or one-off activities, with 96% of reviewers from small companies and 4% from enterprises. It is used most in Health, Wellness and Fitness at 32%, followed by Sports at 12% and Education Management at 10%, including classes, clubs, events, and workshops. Answer based on 179 reviews Features and Usability ### What are the key features of Bookwhen? Bookwhen includes core booking and scheduling tools like online booking, class scheduling, event registration, and availability management. Differentiator features include payment processing, calendar sync, email confirmations and reminders, and website integration. Reviewers also frequently highlight customer support and integrations such as Zoom and Stripe for managing classes and events. Answer based on 95 reviews Pricing ### How much does it cost and what fees or limitations are included? Bookwhen starts at $15/month for the Lite plan, with Standard at 29 and Plus at 59; Enterprise requires custom pricing. A free version and 2-week free trial are available. Reviewers often call pricing simple and affordable, though some note restricted free features and a bigger jump to higher tiers. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Bookwhen integrate with? Bookwhen integrates with Stripe, PayPal, Zoom, Google Analytics 360, and Worldpay for Enterprise. Reviewer feedback most often confirms Stripe and PayPal for payment processing, with Zoom mentioned for online classes. The official catalog also shows analytics support through Google Analytics 360 and additional payment connectivity via Worldpay for Enterprise. Answer based on 39 reviews Getting Started and Support ### What training and onboarding options does Bookwhen offer? Bookwhen provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Answer based on 8 reviews Getting Started and Support ### What customer support options does Bookwhen offer, and how do users rate the experience? Bookwhen offers email/help desk, chat, a knowledge base, and an FAQ/forum. Users usually describe support as fast, friendly, and helpful, with chat and email responses often arriving quickly and articles covering common setup questions. A few reviewers mention occasional delays, unresolved issues, or needing extra guidance for more technical configurations. Answer based on 94 reviews Ease of use ### How easy is Bookwhen to set up and use? Bookwhen makes booking setup and day-to-day management straightforward for many small businesses, trainers, and class providers. Admins often find session creation, reminders, payments, and client self-service easy to handle, though some report a learning curve, mobile admin friction, and occasional confusion around class changes or login steps. Answer based on 66 reviews ## Features AI summary Based on 16,719 Scheduling reviews Capterra reviewers highlight these as the features buyers value most when choosing scheduling software: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Bookwhen includes **Booking Management** and **Calendar Management**, giving teams a clear way to organize reservations and keep schedules up to date. However, it does not offer **Real-time Scheduling**. Instead, it provides **Calendar Sync** (**51%**) and **Online Booking** (**53%**), which help businesses keep availability aligned across calendars and let customers reserve sessions online, helping teams reduce manual coordination and manage appointments more efficiently. Booking Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Sync 4.7 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Online Booking 4.7 (23) 43.48% of 23 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Event Scheduling 4.6 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Plan an event's time and location Payment Processing 4.6 (15) 26.67% of 15 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Attendee Management 4.5 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Bookwhen 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Customer Data Management: Searchable repository of information about clients - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Forms Management: Store, manage and track all forms in a centralized location - Group Registration: Register a group/batch of attendees - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (179) 4.6 Based on 179 reviews ## Pricing Value for money 4.8 (172) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/157881/Bookwhen/pricing/) Free $0.00 It includes: - 1 Booking Page - 1 Team Member - 50 Spaces Booked / Month - Free Events Only - Website Integration (Iframe or API) Lite $15.00 Flat Rate,Per Month It includes: - 1 Booking Page - 2 Team Members - 300 Spaces Booked / Month - Online Events - Online Support - Payments & Discounts - Ticket Transfers - Unlimited Locations & Classes - Website Integration (Iframe or API) - Zoom Integration Standard $29.00 Flat Rate,Per Month It includes: - 3 Booking Pages - 5 Team Members - 800 Spaces Booked / Month - Attendance Tracking - Class Passes - Online Events - Online Support - Payments & Discounts - Reminder Emails - Ticket Transfers - Unlimited Locations & Classes - Waiting List - Website Integration (Iframe or API) - Youtube & Vimeo Integration - Zoom Integration Plus $59.00 Flat Rate,Per Month It includes: - 10 Team Members - 1800 Spaces Booked / Month - 6 Booking Pages - Attendance Tracking - Class Passes - Online and Phone Support - Online Events - Payments & Discounts - Reminder Emails - Ticket Transfers - Unlimited Locations & Classes - Waiting List - Website Integration (Iframe or API) - Youtube & Vimeo Integration - Zoom Integration Enterprise Contact Vendor for Pricing It includes: - Bespoke Plans - Class Search Portals - Franchisor System - Re-Seller Accounts Value for money 4.8 (172) 4.8 Based on 172 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (172) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (172) 4.9 Based on 172 reviews ## User reviews Overall rating 4.9 Based on 179 reviews Filter by rating 5(154) 4(24) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AH Adam H. Director Health, Wellness and Fitness ### "Great Value for simple bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2024 Great system for simple class bookings. Can be slightly complicated initially setting everything up, but once up and running, it does the job well. Pros Excellent value and easy to use. Very responsive support team Cons Very hard to switch classes for the user Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Too labour intensive being a manual process Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reasons for choosing Bookwhen Price essentially and too many features we didn’t need Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Aries M. Sales and Customer Support Retail ### "Bookwhen Feedback & Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 10, 2024 Overall, Bookwhen definitely simplifies our booking process. I like that there are knowledge base to help us get the most out of the system. In terms of cost, the Lite plan definitely provides a good value, especially for small sized businesses like us. Pros I really like the fact that it can be sync with Google calendar to ensure that our bookings are incorporated with current schedules without any hiccups. The initial setup is very straightforward and I really appreciate the responsiveness and helpfulness of the support team. Cons I would say that having a wide range of features can be a little overwhelming for some users, especially for a company like us with just simple booking needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jo S. Fitness Instructor Health, Wellness and Fitness ### "I love Bookwhen" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2024 The staff are fantastic. I always get quick replies it easy to understand language Pros Customers can make their own purchases with ease. This has given me lots of free time as before they always had to contact me directly Cons I would like to be able to write comments on my registers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Ken K. Executive E-Learning ### "Very good system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2024 Very pleasing overall. Really pleased ad very settled with system Pros Flexible. Excellent support options and easy to use Cons As Admin we should be allowed to amend emails without contacting Bookwhen support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Peter F. Director Leisure, Travel & Tourism ### "A Comprehensive Booking System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2024 Pros Good choice of Plans with reasonable costs. Easy to add , delete and amend booking pages Online help is very good Cons I have not found anything i don't like about bookwhen Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rhio L. Founder Education Management ### "Really simple system to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2024 Been brilliant so far. Really helps my small buisness run much better! Pros Great support, ease of use, freindly and helpful customer team Cons Nothing! It's been really great and easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Amy H. Yoga Teacher Health, Wellness and Fitness ### "Takes the stress out of managing bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2023 Fantastic! Pros Ease of use and support when setting up.Quick response of support team to Amy queries Cons Nothing! So far I’ve been able to ask the team and find a solution to any queries I’ve had Reasons for choosing Bookwhen Recommendation from a friend and mentor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christina S. company director Performing Arts ### "Great for Dance clubs or any other after school clubs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2023 Great. Super friendly staff and so easy to use but if you do have questions you can do an online chat Pros This software makes booking classes easy. All the information is stored and saved for the organisation. For those booking on reminders and confirmation emails are sent do they have clear details of what they have signed up too. The page it sets up for you looks professional and classy. Cons It does not link to my account software or mailing software Reasons for choosing Bookwhen It was free to try and did most of what I needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Julia P. Art Teacher Arts and Crafts ### "Easy for dinosaurs!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2022 Excellent, it’s easy to use for me and customers. It looks professional. Pros Once set up, it is very quick and easy to use. Cons I do not understand the analytics side. It could be a little more user friendly for absolute beginners. Reasons for choosing Bookwhen I saw it in practice with another small business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Hazel C. Pilates instructor Health, Wellness and Fitness ### "Works well, customers like to use it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 9, 2022 It saved me time, it meant more reliable income for the business as people booked in advance, and over time gave me enough information about regular bookings to be able to give up my ‘day job’ and just teach pilates (using bookwhen as our booking software.) Pros The software works well for customers, they can book smoothly. It reduced the amount of time I spent on admin. Cons The one problem I had with the software (no class swaps) is now fixed. As an entry level software, I’d highly recommend bookwhen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/157881/Bookwhen/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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