Who Uses This Software?

Perfect for anyone organising recurring or one off activities. From fitness classes to after school clubs, and from charity events to training workshops - we've got you covered.


Average Ratings

27 Reviews
Badge-functionality Badge-recommended Badge-support Badge-value
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Pricing Details
    Annual subscriptions receive a two-month discount. E.g. $90/year.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Bookwhen
  • home.bookwhen.com/
  • Founded 2007
  • United Kingdom

About Bookwhen

Whatever your activity, we make booking simple. We're the flexible online booking system for Classes, Courses, Workshops and Events. Our simple schedule page makes it easy for your attendees to book onto an event with no pre-registration necessary. Features include waiting list, 'basket' system for booking, custom booking form, online payment, attachments, discount options and in-app support. You can get set up in 15 minutes - join us for a free two week trial and slash your admin time today!


Bookwhen Features

  • Attendee Management
  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback
  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Bookwhen Reviews Recently Reviewed!

One of the best out there.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: So easy to use, easy to set up, easy for clients to use, brilliant customer service and the best is great, especially for a 'baby' business like mine where I need to keep my costs low.

Used Eventbrite before found it complicated and expensive. This is simple and cheap.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and fantastic, quick and friendly customer support - I want to get my events out there quickly, time spent understanding software is a waste so getting great help, even going so far as to do something for me was amazing, welcome and the best way to show me what to do

Cons: I'd like to be able to have more advertising/photo around each entry on my schedule. Be able to show a set of events as different from others. Would be good to be able to sell a product/service.

Vendor Response

by Bookwhen on November 07, 2017

Thanks for the great feedback :) Just as an FYI - you can actually already include images in your event descriptions and you can filter your public page to focus on a specific event, or set of events. There's also an individual event page too that you can link directly to. Thanks for choosing Bookwhen - glad to hear we saved you from Eventbrite ;) Cheers, the Bookwhen team.

Amazing product at a budget price

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Being a charity we wanted a solution to aid our volunteers to book their training requirements. Bookwhen has offered a simple to set up and use solution, it has also meant we have reduced workloads of other volunteers by having a one stop centralised booking system

Cons: So far only found a couple of small minor improvements that I would like to see however the benefits far outway any cons. I am also sure that once submitted the company will look to incorporate into future versions

Overall: reduced volunteer time and easy to use centralised system

Vendor Response

by Bookwhen on November 07, 2017

Thanks for the great review, Steven! Hopefully one day Bookwhen can get their booking systems Scout badge :)

Freedom from the chores of invoicing, hooray!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy and manageable for both me and the customers. It has transformed my business, booking and paying online for courses has removed the need for invoicing/purchase orders/supplier detail forms and payment chasing. fantastic!

Overall: Very reduced administration costs for the business

Bookwhen has been a lifesaver, very easy to use and the customer support is excellent.

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's fairly basic, but in a good way. Not too difficult for amateurs, but has enough content for those more experienced users.

Cons: I'd like to see more options for design/editing booking schedules. Just to make it easier for users to view and looks more appealing.

Brilliant Bookwhen!

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its easy to use from both our perspective and the customer facing side of things. We've been using Bookwhen for a couple of years and it has completely changed the way we do things. Attendance lists are easy to create quickly but also to download and manipulate to suit our needs. We love the way you can send links to whole public pages or just specific events. The event reminders are a great help in ensuring people arrive for events or get in touch to say they aren't coming. Customer service is brilliant. We rarely wait more than 5 minutes for a chat response. They listen to our feedback and it been great to be able to influence improvements for ourselves and for other users.

Cons: There are a couple of things we'd like Bookwhen to be capable of but they are fairly minor and the company have already promised to add them to their development plan so I'm pretty confident we'll see changes over the coming months.

Great booking process - cut our refunds and no-shows way down!

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: WOW. Why didn't we move to this system sooner? Previously, we'd taken phone and email registrations and billed at the end of the month. Talk about tedious! Now customers can log on, choose ALL their courses, pay, and receive confirmations, virtually automatically. This is saving us HOURS every week.

Really flexible for a variety of businesses, useful for scheduling with different types of tickets

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like Bookwhen because I sought it out to deal with a client who runs a business that deals with pet transport adoptions. They coordinate a drive up from the south to New England every 2 weeks, and need to register all of the information about the animals (where they're going, their health records, etc) and also assure that each dog has an appropriately sized kennel on the van. It's a little confusing, but because of the nature of the business, it's really important that everything be done safely and efficiently. Bookwhen allows us to set up transports, register the dogs, and take down information not only on the rescue the dog is coming from but also their new home. I use Bookwhen for some other, routine businesses that need yoga classes or other things run, but ultimately what keeps me recommending them for scheduling is that Bookwhen works for complicated businesses who need to take in a lot of info from customers, customers need different "seats" (crate sizes) and sometimes other information at intake. Bookwhen allows for _all_ of it, which is the best possible scenario for us.

Overall: Super flexible. Schedule what you want, with the types of tickets you want, with the information you want without much fuss.

Simplicity!

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I've used the site for one community and found it very easy to use. Since then I've added a second community. Very easy site. Highly recommend.

Overall: It works! Fact!

Vendor Response

by Bookwhen on May 09, 2017

Hi Robert, Thanks very much for the review. It's great to have you on board :) Thanks, Luke

Great software, super customer service

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We bought Bookwhen for registration management of our annual conference. The features of the product were very user friendly and adaptive, the registration process went very smooth because of Bookwhen and saved our time and increased efficiency. But more than anything, the super great customer service was extremely helpful. Luke from Bookwhen helped us promptly every step of the way, there was not a single time when support was not provided timely. Thank you Bookwhen and kudos to the customer service team!

Vendor Response

by Bookwhen on May 01, 2017

Hi Tabinda, Thanks very much for your review! It was great to work with you and really glad to hear the conference went well - see you next time :) Luke

Fitness classes

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The flexibility of being able to adapt my bookings and the ease of doing this. Keeping my customers happy and making bookingmy class as easy as possible for them. Online support is fast and always helpful.

Overall: Easy to use website. Customers found the website easy to use and liked that they could book and pay so didn't have to worry on the night. As an instructor this allows me to see how many participants I have before my class for numbers.
There are a lot of features including allowing people only to book for a certain number of people and weeks, the use of discount codes. The website is very easy to use and make changes for what I require for my class. I would highly recommend using bookwhen.

Vendor Response

by Bookwhen on May 01, 2017

Hi Michelle, Thanks very much for your review. It's a pleasure having on the system and it's great to hear it's working for you well :) The Bookwhen team

Easy to use booking system that has just the right feature/ease-of-use balance

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easu of use, ability to embed

Cons: Nothing really

Overall: We have embedded the app in our app, to allow our customers to see our online training schedule, as well as book for an upcoming training event.

It works brilliantly for this - simple, easy to use, both for our clients to book training slots, as well for us to see and manage the training slots, as well as upcoming bookings.

Support is also top notch, with a 100% response rate, often within 5 minutes (not that we've had to contact them for support much).

Vendor Response

by Bookwhen on May 01, 2017

Thanks for the review, Johan! Great to hear that Bookwhen is working well within your current website too! Thanks, Bookwhen.

Just brilliant!

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, simple and straight forward, support access.

Cons: None

Overall: I cannot recommend Bookwhen enough. After spending days trawling through lots of different booking systems, I decided to take the plunge with Bookwhen. It is so very easy to use and is beautifully straight forward! Whenever I have needed to query something, the support team is always there to help and ususally contact me back in a couple of hours. It has been a lifesaver to my business and has meant my admin is not only reduced but recorded. There are so many systems out there but in my opinion Bookwhen is THE best! Others have far too many things to get your head around whereas bookwhen does what it says on the tin. I have shown and recommended Bookwhen to lots of my colleagues, who are also impressed with the service. 5* all the way!

Vendor Response

by Bookwhen on February 23, 2017

Thanks for your review, Diane! It's a pleasure to have you on the system :)

Easy to use, looks good and works well , great customer support

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Really easy to get started and set up

Cons: Haven't found any cons yet

Overall: I registered for the free package as I am testing out some new initiatives - if they take off I'll upgrade. You don't have to be a whiz with technology to get a handle on how to use the program. When I did run into difficulties I had extremely quick and efficient help from the support team (Luke in particular).

Vendor Response

by Bookwhen on February 03, 2017

Hi Cheryl, Thanks very much for your wonderful review! Just in case you didn't know we have French and German versions of the system, and hopefully Italien coming soon too! Grazie Mille, the Bookwhen team.

Amazing Service !

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I got this service to help my client's book in for my 3 classes a week wow ! my client's love the fact that they can choose what class for the entire calendar year and we both get an email regarding the booking , I could not ask for a better service and also you can sync the booking into your mobile and email calender amazing ! I will be using this service as long as I am a Personal Trainer and Fitness Class Instructor my client base has grew and I have gained more followers as it looks better to have an online booking system and more professional ! 5 star Service ***** !

Vendor Response

by Bookwhen on February 02, 2017

Hi Scott, thanks very much for your review :D It's great to hear you've grown your business through using bookwhen. Here's to lots more success! Thanks, the Bookwhen team.

Makes life so simple

Jan 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use and loads of features

Overall: Bookwhen has revolutionised the way we run course & activity bookings, saving our volunteer leaders hours and hours of administration, allowing our members to quickly and easily see what's available then book courses, and giving fast & easy access to the instructors on who to expect.

Despite being on the free package the support from the team has been outstanding, and i can't find anything that comes close to the functionality.

Vendor Response

by Bookwhen on January 30, 2017

Thanks for the positive review, Chris! It's great to be able to support you. If your requirements get more demanding and you need to take payments online, then we offer 20% off all subscriptions for charities :) Thanks, the Bookwhen team.

Bookwhen Software Rocks

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of using the product.

Cons: There needs to be an easier way to manage people that are on the wait list. Both in terms of viewing a list of all people on the wait list without having to scroll through all bookings and in terms of contacting them and booking them into a different time slot.

Overall: As a small non-profit ticketing software can be overly expensive for our organization. Bookwhen offers a great product that meets our needs at an affordable price. There customer service is fantastic, they are very helpful and we found them to be quite responsive. They continue to add new features each year which has given us additional functionality. Highly recommend this product!!!

Vendor Response

by Bookwhen on January 27, 2017

Hi Tanya, Thanks very much for your review :) Thanks for the feedback regarding the waiting list. The function works really well for the vast majority of our customers, but I can see how things would be a bit trickier in your case as you had around 40 appointment slots per day. You're welcome to get in touch as we'd love to make the waiting list process work even better for appointment set ups like yours! Thanks, Luke

Fantastic booking site

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I enjoy the ease of use, good functionality and great online customer service. I have been using it for a while and it's been great for my business.

Vendor Response

by Bookwhen on February 02, 2017

Thanks for the review, Divya :)

Easy to use and great value

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use
Flexible
Addition of new options
Cost

Cons: Hard to think of any.

Overall: I've been using bookwhen for my social media workshops since launch and have found it easy to use and good value. Perhaps more importantly, delegates have found it straightforward to book my training. Answers to queries are speedy. It's great to see the service being improved. For example, the addition of Stripe as a payment option was a welcome addition. I would recommend for an business or event organiser looking for an easy to use, flexible and good value booking system.

Recommendations to other buyers: Would recommend to event organisers and anyone who runs workshops or courses.

Vendor Response

by Bookwhen on January 20, 2017

Thanks, Jonathan! Good to see you're still going strong with bookwhen after so many years - here's to many more successful workshops!

Simple but powerful

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy for a new client to book into a class and easy for a regular client to use repeatedly and quickly. It's also easy for coaches to check on class attendance and it's veratile enought that we can use it for all of our needs.

Cons: Its clunky to keep track of cash payments and doesnt have a dedicated page for taking register once the class begins.

Overall: Dont underestimate Bookwhen. A tiny application compared to some other software booking packages but it's versatile, powerful and great to use. My clients find booking easy and repeat bookings even easier. I'm very happy with it.

Recommendations to other buyers: It's easily the most cost effective software on the market. At a fraction of the cost of GoTeamUp or MindBody but a realistic competitor.

Vendor Response

by Bookwhen on January 20, 2017

Thanks for the review, John! It's great to have astute users like you on board :) We have plans to update the attendee sheet soon so that registering people on the day will be really easy, as will recording cash payments. We'll keep you posted!

Fantastic Customer Service

Jan 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lovely interface, helpful staff and good value for money

Cons: Exporting lists to excel etc is untidy so end up having to do copy and paste which is dull and time consuming, hard to search back for particular customers e.g. by name.

Overall: The book when team are always on hand to offer fantastic help and customer service without making you feel inept! The 'new' version is very easy to use with a great looking customer interface. There are a couple of things that could be improved or added but the team are always welcome to feedback. Very happy and suits my small business perfectly!

Recommendations to other buyers: Wish you could make your homepage a bit more customised - other than just a picture, e.g. layout etc. Would be nice to add on features such as wait list or reminder emails as a payable extra e.g. Lite plan but pay an extra £2 a month for wait list. As a small business I can't warrant the cost of the next plan up when it's not necessary but it would be nice to have the features that come with it.

Vendor Response

by Bookwhen on January 25, 2017

Hi Lucie, Thanks very much for your positive review :) To address your points: - We do have an attendee sheet function. I'm not sure if you're aware? This would save having to rely on booking exports from the system. - The homepage allows you to customise colour, header image, logo and add a title and text about your offering. You can also include business contact details in the footer. This is similar to business profiles on other websites. However if you think there's some more adaptability we could incorporate into the public page then please let us know. - In terms of monthly bookings you're a relatively light user of the system, so I'm surprised we haven't already offered you a discounted upgrade for the features you mention! Please get in touch with us and we'll sort this out :) Thanks, Luke

Outstanding Service

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Bookwhen offers an affordable, efficient and user-friendly online booking system and provides outstanding customer support. Fabulous software support. We can't recommend highly enough. Thank you Bookwhen!

Vendor Response

by Bookwhen on January 18, 2017

Thanks and Namaste, Anna! It's a pleasure to have you on bookwhen :)

BOOKING SYSTEM EXCELLENCE

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its simple to understand, offers lots of features, its support team is always available.

Cons: Nothing.

Overall: I considered many different booking systems for my fitness business - but none of them offered the simplicity and user clarity that Bookwhen does. I can create recurring events with customer payment facilities attached easily, run detailed reports to understand booking trends, collect customer information for mail outs. Bookwhen even offers creativity to make the customer facing pages the same colours as my brand, upload my company logo, attachments, feature social media buttons etc.
Bookwhen's own features even prompt me to gear my business in new ways: various ticket types offer the ability to sell to the customer in various avenues, without over-complicating things. Even when I wanted to offer a commission-based element to my business that they didn't already support, I approached the team to see if they would code something specifically to support my business needs and together we made it happen. This sort of service is second to none.
The best part is that anytime I've ever needed support (which is a lot) I can use the instant chat feature, email and even call the support team to get approachable service and considered help.
Within 2 years using Bookwhen my business had grown from a sole trader to a large limited company - without such a fluid booking ability for my customers this would have never been possible.
The subscription price is competitive and the features and service are top notch, I fully recommend Bookwhen.

Recommendations to other buyers: Using this software makes scheduling events and customers payments and reporting easy.

Vendor Response

by Bookwhen on January 18, 2017

Thanks for the review, Kim! It's been so exciting watching Bounce go from strength to strength with bookwhen - you're scaling so fast now! A great partnership where you've really helped us with innovation on the software. All the best for 2017!

What a brilliant way to succeed!!!!!!!

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and hugely functional user environment.

Cons: Nothing!

Overall: I was able to learn the bookwhen basics in a matter of 1 hr! Had access to the UI, created bookings, started taking payments and rarely does success come so easily!

What an awesome service!.....Even when I got myself into difficulty, support was only an email away and with a quick response time, issue sorted (keyboard end!) and I was back up and flying!

Recommendations to other buyers: For those wanting an automated booking taking system with a highly functional interface and brilliant support - DON'T LOOK ANY FURTHER!.......BookWhen is it!

Vendor Response

by Bookwhen on January 13, 2017

Thanks for the review, Shane! It's always a pleasure working with you. Cheers from the bookwhen team :)

Great product, service and support.

Jan 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Support team are awesome, friendly user interface, explanatory back end. Responsive to ideas and features users need. Decent payment portal transfers and option. Discount features/options for users.

Cons: Back end could always have a few tweaks here and there. Mobile layout for block bookings could be a tiny bit clearer.

Overall: I've been using bookwhen since its first iteration for my coaching business after looking around for the best balance of affordability and features. Throughout my use the support team has been there every step of the way, when I've found issues or got myself confused they've responsed FAST always looked into and solved my problems.

They are contining to add features, refine service and with their newer version released just under a year or so ago, the system is a lot more polished, user friendly and has helped my business and delivery grow massively.

Recommendations to other buyers: If you're looking to an affordable, straightforward booking system for adbanced bookinga for classes, courses, shows or anything of that nature. I can't recommend this enough.

Vendor Response

by Bookwhen on January 13, 2017

Thanks for your review, Brad :) Wishing you all the best for your bookings in 2017!

The perfect fit

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use/very simple back end
User-friendly, clients find it easy to use and we have never had someone, not book due to the difficulty of the booking system.
Great design - Clean and neat
Does exactly what I need it to do
Excellent support

Cons: Nothing
I think it has more features than I am making full use of!

Overall: I spent months trying to find the perfect booking system to meet my needs. There were many good products on offer, but nothing that gave me what exactly what I was looking for...there was always a compromise somewhere. I then found Bookwhen and it was a perfect fit. It has revolutionized the way we operate our business. It is user-friendly, very easy to navigate both backends and for our guests and it has a great design/layout which matched the look and feel of our website. Bookwhen also offers quick and professional support whenever you need. I was able to share feedback, so when the new system was introduced with the new improvements, I felt that my feedback was taken into account and that we had grown together! It really is a fantastic booking system, our business is running at 100% occupancy and I feel that this is partly due to the ease of online bookings. We will be going into our 5th year with Bookwhen and I cannot recommend it highly enough.

Recommendations to other buyers: I feel I have a personal relationship with the support team and that I am valued. When I am asked to feedback on certain things or when I feel I want to feedback on something specific to the software, then I am heard and where possible when they update the system, these new features are available.

Vendor Response

by Bookwhen on January 13, 2017

It's always great working with you Claire - 5 years and still going strong! Hopefully you have some room free at some point this summer so we can visit your beautiful retreat!

Couldn't function without this product!

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, ability to help run our business

Cons: nothing

Overall: We discovered Bookwhen 5 years ago by chance, and have been using it every since to book learners onto courses for several of our clients. We simply couldn't run elements of our business without it and it has helped us to sell courses by providing the booking system from Bookwhen. The Customer Support is excellent, always responding to help and often doing what you needed to do there and then. Highly recommend.

Vendor Response

by Bookwhen on January 13, 2017

Thanks very much Justin - it's a pleasure having you on board :)