# Bookwhen Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bookwhen the right Scheduling solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157881/Bookwhen/reviews --- Bookwhen 4.9 (179) [View alternatives](https://www.capterra.com/p/157881/Bookwhen/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bookwhen Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AM Aries M Sales and Customer SupportRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, Bookwhen definitely simplifies our booking process.“ June 10, 2024 AM Aries M Sales and Customer SupportRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “I would say that having a wide range of features can be a little overwhelming for some users, especially for a company like us with just simple booking needs.“ June 10, 2024 CE Ceri E Parent and Baby Wellbeing Specialist, Hypnobirthing Educator and Infant Massage & Yoga teacherHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “The customer service is responsive, swift and efficient and it just makes bookings, ticketing and scheduling so much easier.“ July 27, 2022 AH Adam H DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Very hard to switch classes for the user“ November 5, 2024 Lee M DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “Once you know what you're doing, it's a great product - but it definitely needs some work on the user interface to add calendar links and to be able to cancel booking easily.“ May 27, 2022 PR Patricia R Marketing ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “The CLASS PASS feature was great at first but the way it was built on the page is annoying. If students click their preferred class pass it doesn't lead them to a page showing only which classes are applicable, it just leads you back to the main page.“ May 27, 2021 Ld Lesley d ManagerEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “It has allowed us to streamline our administration system, saving alot of time.“ June 19, 2022 HC Hazel C Pilates instructorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “The one problem I had with the software (no class swaps) is now fixed.“ December 9, 2022 ## Showing most helpful reviews Showing 1-25 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Clare C. Customer Success Specialist Computer Software Used the software for: 2+ years ### "A great little booking tool and all for free!" March 21, 2018 4.0 Helps us to stay organised when customers book in with us for webinars, consultations and online training sessions. Pros It has a simple interface where you can customise your event(s) and take multiple bookings or limit to just one booking per customer. We use it to allow customers to book in for online webinars, consultations and training sessions. We don't need to take any payment so I haven't used that part of the service. It must be simple to use, as I've never had to reach out to their support team or even online documentation - it's all pretty self explanatory once you've had a poke around to familiarise yourself first. Cons It used to look a little dated but they recently got everyone on the old version to update to the new version (still free - yay) and it looks better now. It would be nice if you could customise the public facing page a little more, but for a free package, I'm not complaining! Review Source Response from Bookwhen March 26, 2018 Thanks for the review, Clare! Great that you're over on the new system now, hope you're enjoying it! AH Adam H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great Value for simple bookings" November 5, 2024 5.0 Great system for simple class bookings. Can be slightly complicated initially setting everything up, but once up and running, it does the job well. Pros Excellent value and easy to use. Very responsive support team Cons Very hard to switch classes for the user Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Reason for choosing Bookwhen Price essentially and too many features we didn’t need Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Too labour intensive being a manual process Review Source VR Verified Reviewer Marketing Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great platform for small studios but lacking in features" May 27, 2021 3.0 Pros Setting up classes is quite easy, especially with the featuring of repeating weekly and being able to click which days applicable. All our students love the automatic reminder emails 1 day and 1 hour before the class. You can also attach your own Zoom account which will automatically create zoom access codes. Checkout is also a breeze since you can pay via credit card directly. PayPal also receives the payment in real time. Cons I don't like the fact that the zoom codes are automatically sent to the students whether or not they have settled the payment already. If they paid via Credit Card then that's okay, but if you also accept payments offline such as via Bank Deposit, GCASH, etc., this is bothersome. The booking page is VERY plain and has 1 static look. Basically, it will just list down ALL your available classes and dates in ONE column. The most you can do is have button filters at the top of the page that will filter it depending on the class but again, it will just be in ONE list. Booking multiple classes is tiresome since students will need to click each date and add to the cart one by one. There should be a better way of choosing dates. The CLASS PASS feature was great at first but the way it was built on the page is annoying. If students click their preferred class pass it doesn't lead them to a page showing only which classes are applicable, it just leads you back to the main page. This makes our bounce rate really high. Review Source CL Claire L. Owner Sports Used the software for: 1-2 years ### "I bloomin' love Bookwhen! " November 5, 2019 5.0 1\. I am saving myself a ton of time (literally hours each week) on bookings, cancellations, transfers and waiting lists. 2. I have definitely made more money using Bookwhen than doing the old paper / cash method. I set Bookwhen up so that all payments are taken in advance. This eliminates any risk of someone turning up $5 short, or forgetting their wallet. It also eliminates me having to remember who owes me what. Having it all automated means the money just lands in my account. I literally love Bookwhen and hope they never get sold to someone else or change anything!! Pros Where do I begin with the pros of this software? There are so many! I run a tiny yoga studio and I am the only teacher. This software manages all the bookings, provides a waiting list option, allows me to offer ten-passes, multi-class discounts and promo codes. It lets me have more than one schedule (e.g. I have one for my regular classes; one for a retreat; and one for some special workshops. The great thing about this is that e.g. the workshops are only open to a select group of advanced students, so all the other students don't even see that on the schedule). It also allows the students themselves to cancel or transfer their bookings, which saves me a ton of time... Before I opened the studio, I had thought about going old-school and using text message / physical ten-passes / cash payments. Thank god I didn't do that. The amount of cancellations and transfers that people do would have meant that I spent my entire life remembering whether Betty was coming on Tuesday, or if Bob wanted to come on Thursday if there was a spot, and did Marion say that she would let me know about Saturday. I also love that it integrates with Stripe, which is very easy to use. Added to that, the customer service is exceptional. There is an easy to use chat button, and whilst it is not manned 24/7, I always get a response by their next working day. The response always answers my question and the customer service agent is always polite (even when I am probably asking a dumb question). Cons There are a couple of slightly clunky features. Everything does do as it should, but occasionally it takes you a moment to figure out what to press to make it happen. However, the Bookwhen support team is so responsive and really open to suggestions about how to make it better. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Bookwhen I chose Bookwhen because of its simplicity and its price. It is excellent value for money. Subsequent to choosing Bookwhen, I have been harrassed by phone and email from one of the other major providers, hassling me to switch to them. I had to threaten them with legal action to make them stop calling me. My experience with Bookwhen is in complete contrast with the hard-sell methods employed by this other large and well-known provider. Review Source Response from Bookwhen November 7, 2019 Hi Claire, thank you so much for leaving such an honest and detailed review. We really appreciate you taking the time and this will be hugely useful to anyone looking for a new booking system! Hopefully one day we can provide instant live chat support in Australia :-) Really great to have you on board! - Jenny RB Rick B. Instructor Sports Used the software for: 6-12 months ### "Excellent product that meets all of our needs" May 15, 2021 5.0 We required a booking system to help us manage restrictions and limitations that we had to put in place for COVID. However, having used the system for several months now, we're confident that once restrictions end we'll continue using Bookwhen. It's just a nice simple system, that ticks every box. Speaking as a professional web developer, it's incredibly rare that I find a system that just works, has a good user experience, or has all of the features you'd expect, and to tick all three of those boxes makes me incredibly pleased! Pros We needed software that allowed us to manage bookings and limit the number of spaces that could be booked, primarily due to COVID restrictions. During lockdowns we kept this system in place for our online sessions, which integrated beautifully with our Zoom account. The system was easy to set up and get started with, especially compared to the other solutions I found. Cons There's nothing that I can say is a negative for Bookwhen, in fact it keeps surprising me with the features it has, it just overall fits our needs. I guess the only thing I could say is that the 'Customers' section could have more customisation, we tend to get people booking and ultimately end up with duplicate names tied to the same email account, however that's likely more our own setup of Bookwhen. Alternatives considered [BookingLive](https://www.capterra.com/p/122429/BookingLive/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Bookwhen I tried several companies other than those listed above, and each either didn't meet our needs, or was just insanely difficult to setup and manage. I'm a web developer, and one of the needs I had was that this had to be easy to use so that my less tech-savvy colleague could easily set things up and manage it. After trialling Bookwhen, the ease of setup and management, coupled with the fact that it met our needs fully, it was a solid choice for us. Review Source AO Andrea O. Perinatal Yoga Teacher Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for a small business!" November 10, 2019 4.0 My overall experience is positive. Bookings have increased, admin time has decreased and the chat support provided by BookWhen has been quick to resolve issues. Pros For me the greatest advantage is that it has given me more time. Doing all the bookings myself and the emails back and forth and trying to workout payment methods was very time consuming. Now I receive fewer emails to respond to with most customers just booking on and choosing to pay online. I feel that bookings have also increased since having the BookWhen system. Cons I'm not very good with using technology and it's taken me a bit of time to get my head around how to set up the BookWhen features and use them. I find that for me it's often a lot of trial and error. However, I do frequently go to the support section to read the articles which are most often quite helpful. I do wish that the forms section was more sophisticated. I tried using attachments for my forms - however customers rarely print them off and bring them to class. Paper forms is something I'd really like to get rid of. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Bookwhen Mindbody had more features than I needed and is expensive - seemed more suitable for larger business. I really liked the forms feature of Vagaro - and that nearly swayed me; but it also had a cost that I felt I couldn't justify for my very small business. Bookwhen covered everything I needed for my small business and at a reasonable cost. Review Source Response from Bookwhen December 20, 2019 Hi Andrea, thank you so much for leaving us such an honest review! It's nice to learn you've got less admin and more bookings since using Bookwhen :-) We're sorry to hear it took you a while to get up to speed - do make the most of our support team, as we're always happy to help out! Regarding your forms, we'd love to chat further to see if it would be a possibility to recreate your form file as booking fields instead. Please do get in touch if this is still an issue. Best wishes, Jenny KN Kat N. Owner and teacher Education Management Used the software for: 2+ years ### "Awesome solution to class tickets with good support & very good pricing" February 23, 2021 5.0 I am so delighted every day we found Bookwhen. We were using Mindbody before and paying over £200 month, now we are paying £23 a month for a better less complicated booking system. It's so easy to upload courses, add extra dates etc. The support is very good and fast email response, they even offer to call me when I'm really stuck Pros The class passes is a great system, enabling students to bulk buy then use up as they go. The discount codes are good. the schedule is so easy to link up to our website. I LOVE that students can easily see how many spaces are left on a course Cons The only thing I struggle with is the discount codes have to be either for tickets or class passes, I wish they could be used on either. It also doesn't have gift cards facility but actually this is fine because we use GiftUP, a separate app widget on our site to sell the cards, then as people buy them we add the generated code into Bookwhen as a discount code Alternatives considered [BookingLive](https://www.capterra.com/p/122429/BookingLive/) Reason for choosing Bookwhen Booking Live didn't have one of the key features we needed, unfortunately I can't remember what it was now! It was also more expensive Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) It was sooo expensive! £208 a month I think Review Source EV Elena V. Manager Entertainment Used the software for: Less than 6 months ### "Exceptional customer service, support and fantastic product - these guys have everything covered. " May 26, 2022 5.0 Pros The simplicity for the end user and the simplification of our in-house processes. It has completely transformed and taken away so many issues that we had with our previous WordPress plug-ins, and it appears that every angle has been considered so that just about everything you need has been thought of. On top of that the customer service and support are exceptional, and a standard to aspire to, as are the detailed how-to guides that will answer just about everything you can think of. Cons Nothing significant really. I initially didn't find the booking page that attractive, but once it had been customised and set up I changed my mind about that. I would have liked to have customised the filter button colours to our brand colours as well. I also would have liked a work-around for when someone has booked already but goes back to add a child or an adult later and it doesn't allow them because of the duplicate booking. Alternatives considered [Corsizio](https://www.capterra.com/p/148885/Corsizio/)[Pembee](https://www.capterra.com/p/228928/Pembee/) Reason for choosing Bookwhen The simplicity for the end user. It also had all the features that we required straight away. The knowledge of the sales team was excellent and their confidence in answering our questions immediately gave us confidence in the product and reassurance that in the event of any issues we would have support. Review Source RS Ruth S. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple to set up, affordable, great features, great customer support. Ticks all the boxes for me!" January 31, 2020 5.0 I've been using Bookwhen for a week now and I'm struggling to find something I don't like about it after having spent weeks searching for affordable software that actually does what I need. I'm loving it! Pros A price that is affordable for my small freelance business, ease of use with some really great features such a several ticket types/earlybird options, multiple locations for classes/events, showing how many spaces are still available for each ticket type, very quick and helpful support. I also love that I can embed the calendar onto my website's 'What's On' page and clients book directly from there. Highly recommended! Thank you BookWhen!!! Cons Yet to find any to be honest! I finding it's offering me everything I was looking for in a booking system. Reason for choosing Bookwhen No nonsense, honest piece of software. It feel like these guys built this platform as they knew there was a massive gap in the market for an affordable AND functional event booking system for small business. I'm so grateful for this software, the clunk in my business flow is now gone! Switched from [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) I found Simplybook me was incredibly difficult to set up for classes, great for 1:2:1 stuff but very limited on features available on the standard plan. I just found it time consuming and frustrating in the end. Review Source Response from Bookwhen March 2, 2020 Hi Ruth, thank you so much for your kind words, it's really great to hear there's nothing you'd change about Bookwhen :-) If you do think of anything in the future, let us know! - Jenny DS David S. Principal Performing Arts Used the software for: 1-2 years ### "Bookwhen - Simply Amazing" September 17, 2019 5.0 Parents can book their children on to our holiday clubs and summer schools. We've never had a complaint. It's very easy to use and makes life so easy for me as a business leader. Pros Bookwhen was so easy to implement into my website. We've had about 500 bookings via bookwhen over the last year and never had a problem. It has truly transformed my business. Cons There is nothing that I don't like about this product. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[DanceBiz](https://www.capterra.com/p/131208/DanceBiz/) Reason for choosing Bookwhen Bookwhen is straightforward, affordable and doesn't require any training. I can't recommend it enough. It's transformed my business. Review Source Response from Bookwhen September 24, 2019 Thank you very much David, your review is incredibly valuable and brought a big smile to the team! Thank you for choosing Bookwhen! - Jenny JS Jo S. Fitness Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "I love Bookwhen" May 21, 2024 4.0 The staff are fantastic. I always get quick replies it easy to understand language Pros Customers can make their own purchases with ease. This has given me lots of free time as before they always had to contact me directly Cons I would like to be able to write comments on my registers Review Source CS Craig S. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Tremendously flexible booking application" May 8, 2021 5.0 From the very beginning Bookwhen and it’s founders were very easy to communicate with and helped me understand how to interface easily between my web site, the application, and getting payment to my account, and providing a completely flexible data search system in order to find previous orders, edit events, and put together client mail lists. I still believe it is one of the best, and least costly booking system available. Pros Always allows me to set an ongoing schedule, but also gives me ability to change daily bookings on the fly from my mobile phone instantaneous if needed. I have been a Bookwhen user for over ten years and it has really helped me manage my client bookings seamlessly allowing me to focus on taking care of clients. Cons I can’t of anything pg that I would change about Bookwhen. Reason for choosing Bookwhen I’ve noticed as a user that the interface on sites using other booking services is clunky, with delays between the booking, and payment processes. It also seems that they are not nearly as user friendly as the flexible features of Bookwhen allow. I also like that Bookwhen does not ask for a percentage per booking. It seems that this is the method most booking apps lean toward while not offering as many features as Bookwhen. Review Source CD Claire D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing for Small Business Users" September 11, 2019 5.0 Pros Bookwhen saves me so much time every single day!! It has completely taken away the headache from my booking procedures, it allows me to take prepayments, have class waiting lists, sends automatic reminders. All these things I personally used to do manually on pen and paper, through phone contact with each client. Now the bookings just roll in everyday with ease! It is tremendous value for money, in fact it’s the only bill I see coming in every month that brings a smile to my face, knowing it’s money well invested. Cons There are some minor technicalities that occasionally crop up but the customer service response is so efficient that it doesn’t bother me. They also seem to be improving functionality constantly so if they notice something not working to a great standard you can be sure they will improve it soon! Alternatives considered [Setmore](https://www.capterra.com/p/122035/SetMore/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Bookwhen Value for money Review Source Response from Bookwhen September 24, 2019 Thank you so much for this amazing review Claire! We really appreciate you taking the time and providing such useful insight into how Bookwhen has transformed the day to day of running your business. Here's to many more successful years of working together in the future :-) - Jenny CL Claire L. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "No need to look anywhere else, Bookwhen is the best option!" June 26, 2019 5.0 Bookwhen has enabled me to run my tiny yoga studio with a lot less stress. I had been thinking of just doing bookings by SMS etc, but within 48 hours, Bookwhen had already demonstrated its value. There is zero chance I would remember everyone's bookings/cancellations/changes if it was done by SMS. With Bookwhen, my customers can make their own changes whenever they need to, meaning I don't need to get involved. Pros Ease of use, excellent customer service and fantastic pricing. Cons There are minor limitations... eg it doesn't integrate with Mailchimp yet. But this is offset by the excellent customer service - willing to listen to suggestions, always respond quickly to confirm whether your idea is already on their list of things to look at etc... Reason for choosing Bookwhen It was immediately obvious that Bookwhen would be suited to my small operation, and that it was affordable. So many of these other solutions are too big with too many options, and too expensive. I can only fit six people in my yoga studio, so I didn't need software that managed multiple locations or teachers. However, Bookwhen would be able to handle my needs if I ever grow bigger. Review Source Response from Bookwhen July 22, 2019 Hi Claire, thank you so much for your wonderful review. We're really pleased you didn't go with the SMS idea and chose Bookwhen instead! :D We always welcome your suggestions and feedback and look forward to many more years of working together! - Jenny BS Brooke S. Teacher Health, Wellness and Fitness Used the software for: 6-12 months ### "Superb Customer Service! " March 10, 2021 5.0 Overall I'm just thrilled with being able to take all my booking through this site because of its simple platform and the phenomenal customer service help at hand. Pros Setting up my Bookwhen account was very easy with step-by-step instructions to follow. I had researched many booking sites and just wanted something simple to book classes and some private training sessions and this was it. Its front end is clean and easy for clients to use. The backend is also pretty easy with a slight learning curve for a couple items but nothing inhibitive. Plus - and here's the REALLY IMPORTANT bit - the customer service is BAR NONE! Honestly, the tech staff replies quickly with friendly, helpful suggestions and, in some cases early-on, they completely took over my scheduling fiasco themselves and re-entered everything I had botched to help me with a time-sensitive issue. It feels like you are working with people who are actually working WITH you. Bigger, expensive platforms leave you hanging or condescend when you ask for help. Bookwhen really feels like you have your own private team to get the best for your business. Cons There are a couple places where I feel like the scheduling software could be more intuitive, but once you've figured out the way it's set up it's just a matter of remembering where to go for what. Reason for choosing Bookwhen Ease of use, excellent pricing, clean front end. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Needed something small and simple Review Source CS Christina S. company director Performing Arts Used the software for: 1-2 years ### "Great for Dance clubs or any other after school clubs" January 14, 2023 5.0 Great. Super friendly staff and so easy to use but if you do have questions you can do an online chat Pros This software makes booking classes easy. All the information is stored and saved for the organisation. For those booking on reminders and confirmation emails are sent do they have clear details of what they have signed up too. The page it sets up for you looks professional and classy. Cons It does not link to my account software or mailing software Reason for choosing Bookwhen It was free to try and did most of what I needed Review Source LM Leonie M. Owner Food & Beverages Used the software for: 2+ years ### "Best Booking Software Ever! " May 21, 2018 5.0 It's easy to use, affordable, has great features and customer support is always great. Pros Not being very tech savvy, I find this system so easy to use. I run a small home-based business so it's great that Bookwhen is not and expensive to have. Excellent Customer Support. It has all the features that I need. Cons I would say that the TROLLEY symbol should be bigger or a CART function needs to be applied as when some customers want to make multiple bookings, they don't always notice the trolley symbol near the class and so they book and pay for each class seperately. This causes an inconvenience. Review Source Response from Bookwhen September 25, 2018 Hi Leonie, Thanks very much for this amazing review! Regarding the basket system, we've actually introduced a banner at the top of all booking pages with a live update on number of tickets and price, so I think this resolves the particular issue you raised :) It should be even clearer for your customers now! Thanks, Luke SB Simon B. Director Construction Used the software for: 2+ years ### "Simple, easy to manage & integrate into payments" March 26, 2020 5.0 It’s got better over the 12 years we’ve been using it. It’s great that we don’t have to run any software on our own systems. Pros Easy to add new courses and see who is attending via the integration into our calendar. Love the integration with Stripe for payments. Cons Like all software, I would like some additional features, the main one being split payments through Stripe via Klarna. The other is the ability to automatically send out a post course email. Reason for choosing Bookwhen Simple, good user interface which is customisable. Review Source Response from Bookwhen September 3, 2020 Thanks so much for your review Simon! It's great to hear love the Stripe integration :-) Jen JP Julia P. Art Teacher Arts and Crafts Used the software for: 1-2 years ### "Easy for dinosaurs!" December 14, 2022 5.0 Excellent, it’s easy to use for me and customers. It looks professional. Pros Once set up, it is very quick and easy to use. Cons I do not understand the analytics side. It could be a little more user friendly for absolute beginners. Reason for choosing Bookwhen I saw it in practice with another small business. Review Source KK Kelly K. Marketing, CEO Marketing and Advertising Used the software for: 2+ years ### "Great Product!" November 20, 2018 5.0 We schedule all of our companies events through Bookwhen and are very pleased with this software. The software is fast, reliable and easy to use and customize. Plus, the prices are great! Pros I like that Bookwhen is easy to use, allows for customization and is affordable. Cons We like just about everything about this software. The only thing we would change is allow for duplicate emails when registering guests. Review Source Response from Bookwhen December 7, 2018 Hi Kelly, Thanks for taking the time to provide a review. Glad to hear that you are happy with Bookwhen! Thanks also for your comment regarding allowing duplicate emails when registering guests, I have passed this on to our development team for consideration. Your feedback is invaluable to improving Bookwhen so please do let me know if you think of anything else you would like to see. LS Liz S. Pole fitness studio owner Used the software for: 1-2 years ### "Love it" May 15, 2018 5.0 Pros I absolutely adore this booking system. It is super easy to use and is great value for money. It is easy to set everything up and take payment online or cash payments. Groups of bookings is possible, continual bookings and course bookings are available. Cons I would like to be able to see past bookings for longer periods of time. Being able to see bookings from a month ago would be fantastic and a way of printing out the booking sheet with contact details of my clients would be great too. I don't know if this is already an option and I just haven't found it yet. Review Source Response from Bookwhen September 10, 2018 Hi Liz, Thanks very much for the love - much appreciated! I'm glad to say you can view bookings from the past and attendee sheets too - this has always been the case from day 1 with the system. You can consult our support library at support.bookwhen.com to find out more :) Thanks for using Bookwhen! JH John H. Director Sports Used the software for: 6-12 months ### "Simple but powerful" January 18, 2017 5.0 Dont underestimate Bookwhen. A tiny application compared to some other software booking packages but it's versatile, powerful and great to use. My clients find booking easy and repeat bookings even easier. I'm very happy with it. Pros It's easy for a new client to book into a class and easy for a regular client to use repeatedly and quickly. It's also easy for coaches to check on class attendance and it's veratile enought that we can use it for all of our needs. Cons Its clunky to keep track of cash payments and doesnt have a dedicated page for taking register once the class begins. Review Source Response from Bookwhen January 20, 2017 Thanks for the review, John! It's great to have astute users like you on board :) We have plans to update the attendee sheet soon so that registering people on the day will be really easy, as will recording cash payments. We'll keep you posted! AU Amelia U. Performing arts coach Leisure, Travel & Tourism Used the software for: 2+ years ### "Fabulous platform " November 5, 2021 5.0 I’ve used book when for many years. The platform offers everything needed and the support is incredible! Pros It offers everything you need and the support is quick and excellent Cons Sometimes it can be tricky to use but the support is amazing Review Source ME Madeleine E. wellness coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "User friendly online booking for our yoga classes" April 5, 2021 5.0 Pros Easy and convenient and helping us to improve admin tasks such as class scheduling, member management. Cons We are currently changing things at Shanti but will get back to you with an answer to your question , we will need for clients to bok and pay for classes, courses and membership through the portal and connect with social media accounts. Review Source RJ Rosemary J. Instructor Sports Used the software for: 6-12 months ### "I have received a lot of help from them even though I have the most simple package. " May 18, 2018 4.0 I am not constantly getting telephone calls to book classes and then have to do so. People can book as far in advance as they want - which is useful for a popular class as I can only have six people in a session. Pros Simple to use for the clients and for me. I find adding classes or changes times easy to do. Email confirmation is fantastic, also easy option to cancel. The help I have been given by their team has been second to none. I always recommend Bookwhen when people ask about it. Cons When I started I had the waiting list option and someone on list would be contacted if a place became available. I cannot afford that any more as my business is very small and I don't earn enough to have that. Review Source Response from Bookwhen December 19, 2018 It's so great to hear how useful Bookwhen has been for your business, Rosemary! Thank you so much for taking the time to provide a review. Speak soon - Jenny Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.