--- title: "Signpost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Signpost Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/157887/Mia/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Signpost Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Signpost ## What is Signpost? Signpost is a cloud-based platform that helps small and local service businesses manage customer communication and leads in one place. Teams use Signpost to respond to inquiries, collect reviews, send follow-up messages, and track referrals without switching between multiple tools. Core features include automated text and email messaging, a centralized inbox, review request campaigns, and lead capture forms. Businesses can also manage contact lists and monitor customer feedback from a single dashboard. Signpost is best suited for small, locally operated service businesses such as home services, cleaning, landscaping, and similar trades. It is designed for business owners and front-office staff who need a straightforward way to stay in contact with customers and grow their online reputation. ## What is Signpost used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Survey](https://www.capterra.com/survey-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 57 user reviews Reviews sentiment Positive 75% Neutral 12% Negative 12% Starting price $99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Signpost?[Manage this product listing](https://www.g2.com/products/signpost/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Signpost 4.1 (57) VS. [4.6 (6,124)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $99 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (57) Ease Of Use 4.5 (6,075) Value For Money 3.8 (56) Value For Money 4.3 (4,692) Customer Service 4.1 (57) Customer Service 4.4 (4,485) ## Signpost alternatives Highest Rated [Omnisend](https://www.capterra.com/p/153508/Omnisend/) [4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153508/Omnisend/) [Thryv](https://www.capterra.com/p/156926/Thryv/) [4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156926/Thryv/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (532)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [Creatio AI CRM](https://www.capterra.com/p/130149/bpm-online-CRM/) [4.7 (151)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130149/bpm-online-CRM/) ## FAQs about Signpost Overview ### What problems does Signpost solve? Signpost solves inconsistent review-request workflows, low online review volume, and missed customer feedback by automatically inviting contacts to leave reviews on Google and other platforms. It also routes feedback for follow-up and organizes customer lists and activity updates. Local service businesses, sales teams, and owner-operators benefit most. Answer based on 22 reviews Overview ### Which roles and teams benefit most from Signpost? Signpost is most used by small-business owners, presidents, and principals who manage customer communication, reviews, and repeat business. Sales and store managers use it to follow up on leads and inquiries, while photographers, instructors, and center directors coordinate appointments, reminders, and client conversations. Answer based on 57 reviews Overview ### What company size and specific industries is Signpost built for? Signpost is designed for small to mid-sized home service businesses that want to win more jobs. It fits professionals in trades and field services such as plumbing, HVAC, electrical, roofing, landscaping, cleaning, and similar local service industries that depend on steady customer inquiries and booked work. Features and Usability ### What are the key features of Signpost? Signpost includes core reputation management features for automated review requests, customer feedback collection, and review-site sharing. It also provides email campaigns with automated emails and scheduled follow-ups, contact management with email list capture, text messaging, call center features, and reporting on customer engagement and reviews. Answer based on 22 reviews Getting Started and Support ### How good is Signpost customer support? Signpost provides helpful customer support and client-feedback tools, though onboarding and service access can vary. Small business owners value assistance with profiles, campaigns, and resolving unhappy customer feedback. Some users report confusion about automated features, limited support hours, and concerns about cancellation or the depth of campaign guidance. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does Signpost offer? Signpost provides live online sessions, webinars, and documentation for training and onboarding. Live online sessions support guided setup and direct instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does Signpost offer, and how do users rate the experience? Signpost offers email/help desk, FAQ/forum, knowledge base, and phone support. Users often describe staff as attentive, responsive, helpful, and willing to offer practical suggestions. However, some report difficulty reaching the help desk, unanswered emails for billing concerns, limited service hours, confusing onboarding, and inconsistent issue resolution when problems arise. Answer based on 31 reviews Features and Usability ### How does Signpost help businesses get more online reviews? Signpost automates review requests and feedback collection, helping local businesses build a stronger online reputation. Small business teams value the hands-off process, Google review prompts, and issue follow-up. However, contact imports and timing can require monitoring, since requests may reach noncustomers or arrive before a service is complete. Answer based on 22 reviews Features and Usability ### How well does Signpost handle email campaigns? Signpost lets businesses schedule customer email campaigns and maintain contact lists, but customization is limited for some teams. Local businesses use campaigns for offers, events, feedback requests, and follow-up messages. Users appreciate scheduling and contact capture, while some report usability issues, premature sends, message-routing errors, and worries about emailing customers too often. Answer based on 14 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra reviewers highlight the following as the survey features buyers care about most: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Signpost includes other capabilities that Capterra reviewers also rate as important, such as **Reporting/Analytics** (**45%**). This feature gives teams a clearer view of response trends, customer sentiment, and performance patterns, helping businesses make informed decisions based on survey results and ongoing feedback data. Email Marketing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Interaction Tracking 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Contact Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Signpost 69 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Automated Alerts and Tasks: Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device. - Automated Email Responses: Set up automated nurturing emails based on events, online activities, and lead scores - Basic Reporting: Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. - Breadth of Partner Applications: To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. - Budgeting: Manage all aspects of marketing investments, including assigning top-down budgets to various groups and divisions, planning marketing spending across programs, tracking open-to-spend, ensuring budget compliance, coordinating work-flows and permissions, and reconciling plans with actual invoices. - Building and Personalizing Emails: Create and design emails with an editor; manage templates; personalize dynamically - Calendaring: Maintain a marketing calendar across multiple groups. Manage the calendar for the entire marketing department, from promotions to content to PR. - Call Center Features: Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Contact Management: Manage, organize, and store contact information - Corporate Reporting: Helps monitor the overall performance of marketing efforts and brand establishment. - Customer Contract Management: Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. - Customer Feedback: Provides a forum for customers to give feedback and data storage for company analysis. - Customer Support Portal: Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import & Export Tools: Ability to input, modify, and extract data from the application in bulk through a structured file. - Data Quality Management: Data quality consists of deduplication, cleansing, and appending your marketing database. - Desktop Integration: Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. - Document & Content Mgmt.: Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files. - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Event / Webinar Marketing: Streamline the entire event process, including personalized invitations, registration, reminders, and post-event follow-up. Integrate with online meeting tools like WebEx, Adobe Connect, GoToWebinar. - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. - Knowledge Base: Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Scoring and Grading: Automatically qualify and score leads based on demographics as well as prospect online behaviors, including recency and frequency. Assign your own weights to determine lead scores for prioritization. - Manage Email Deliverability: Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. - Marketing Lead Database: A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history. - Marketing ROI Analytics: Enables analysis of effectiveness of an organizations various marketing activities - Mobile Optimized: Support mobile-optimized emails, online forms, and landing pages. - Mobile User Support: System supports users that want to access system data and fuctionalyt from a mobile devide (phone and/or tablet) - Opportunity & Pipeline Mgmt.: Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. - Output Document Generation: Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. - Partner Relationship Mgmt. (PRM): Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Product & Price List Management: Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Quote & Order Management: Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Revenue Analytics: Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. - ROI Analytics: Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward. - Sandbox / Test Environments: Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. - Search Tracking and Optimization: Track performance of keywords and links in major search engines. Measure search rankings and performance. Improve page-level SEO with tools to diagnose and improve page performance. Integrate with Google AdWords. - Sending Outbound Emails: Supports the ability to send outbound email campaigns to external recipients. - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO / Keyword Analytics: Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors. - Social Campaigns: Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets. - Social Collaboration Features: Enables multiple users to interact by sharing information to achieve a common goal. Social collaboration focus's on the identification of groups and collaboration spaces in which messages are explicitly directed at the group and the group activity feed is seen the same way by everyone - Social Listening: Monitor social media sites for specific keywords - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Advertising: Amplify brand and community stories; Reach customers by social profile and activity; Optimize social ad campaigns in real-time - Social Media Engagement: Social apps including polls, sweepstakes, and referral programs can enhance audience engagement. Include these on your website, landing pages, Facebook pages, and emails. - Social Network Integration: Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. - Social Networks Monitoring: Helps track and monitor social media trends and interactions. - Social Sharing: Allows businesses to share their videos on social media. - Support Analytics: Enables analysis of customer support activities to optimize customer support professionals, processes and tools. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Web Analytics: Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity. - Workflow Capability: Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. --- Get Advice We can help you find the software with the features you need. Features 4.0 (57) 4.0 Based on 57 reviews ## Pricing Value for money 3.8 (56) Basic $99.00 Per User,Per Month Value for money 3.8 (56) 3.8 Based on 56 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (57) 4.1 Based on 57 reviews ## User reviews Overall rating 4.1 Based on 57 reviews Filter by rating 5(32) 4(11) 3(7) 2(2) 1(5) Mentioned topic Sorted by most recent ER Erica R. Owner Construction ### "Not going back" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 October 30, 2024 It was ok until we were ignored. Honesty and integrity are important to us, and it seems like they lack this. Pros Customer service was good. We worked with \[sensitive content hidden\]. She was kind and helpful. We only worked with them for a month because we just weren't utilizing the services that much. Cons The dispatchers didn't seem to have much personality. They were kind but flat. Signpost was a bit pricey. They did give us a good deal to try them out for the first month. We were quoted a price, but they charged us an additional $25. When I reached out to \[sensitive content hidden\] and the gentleman (\[sensitive content hidden\]) who signed us up, my emails went unanswered. We were going to sign back up when the time was right, but now we're not. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kevin M. IT Telecommunications ### "Local service providers benefit with Signpost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2024 Our partners who provide local home services enjoyed having us operate Signpost on their websites for survey feedback, reviews, and similar utilities. Pros Great for local service providers, with robust agency support. Cons Not a lot to dislike! I like the platform quite a bit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jennifer B. Administrative Assistant Construction ### "Signpost Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 19, 2023 I am happy with the overall experience Pros I like that if I cannot answer a call, they are able to answer and get the information I need to be able to call them back. Cons I do not like how much we have to pay for the service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Archie G. President Construction ### "Signpost Answering Calls" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 7, 2023 We have used SignPost for about 18 months. We quite the review management since we found a much less expensive option that does basically the same thing with a small price tag Pros Signpost has a US based call center with native English speakers Cons Call center employees do not follow directions Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Signpost Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KF Keli F. Store Manager Retail ### "Not a fan of the new Hub" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 18, 2022 Happy overall. Customer service is always quick to help. They are trying to improve things, hope they do sooner than later. 4 stars overall. Pros Being able to contact customers through text is great. Keeping track of how much or how little customers engage is awesome. Cons There are some kinks in the New Messaging Hub. We have talked to our reps before and it still happens. We will send one customer a message and that message will appear on another customers conversation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Blake H. Owner Construction ### "New employees - untrained receptionists" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 3, 2022 Moved from another service that was more expensive. The adage, you get what you pay for applies. Customer called and I never received the message. A customer called and the receptionist was aggressive and rude. I tried to cancel the service and was charged an additional month when cancelling on the renewal date. Pros The price was competitive and less than other services Cons The quality of the receptionist and billing practices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Carita K. COO Consumer Services ### "Could Work " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 2, 2022 Customer service is helpful until you have an issue. Pros Easy to use and great review generator. Cons The integrations can be a hassle. The automations will cause premature review requests to be sent to prospects before they become customers. This is very annoying and we lost a client and a huge opportunity. We did end up saving the relationship but premature requests make companies look like they are desperate for review which is distasteful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Owner Real Estate ### "Most Valuable Employee!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2020 Pros Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, Signpost puts them directly in front of Google and similar platforms with a single click to share their satisfaction with others considering our business. I have to say, Signpost has become a priceless employee at our company and one of our greatest investments! We continually recommend them to our clients who also own small businesses. Cons Signpost reaches out often just to make sure any ideas we have or would like to have implemented are addressed. Not a bad thing to say about this company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2020 We're thrilled to hear this! Thanks so much for sharing your experience with Signpost, and for your collaboration with our team and referrals to other local businesses. We appreciate it! DJ Dan J. Owner Retail ### "Unhappy customer " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 11, 2020 Horrible Pros Nothing it was a waist of money. I should have stayed with Broadly Cons I was made me prepay for a year in advance, I sucked it up even through the pandemic. I canceled with them three weeks before the end of my contracted time. Did there stupid cancelation appointment hoop they require and then was still charged an additional full month. When I called in and inquired they coldly told me that I didn’t give a full 30 day notice and would have to pay for a full additional month. I explained to them that my company is suffering and we are months away from going out of business pleading with them to do the right thing and reverse the charge. The guy on the phone simply said, “it’s our policy, there is nothing that can be done” Alternatives considered [Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/) Reasons for choosing Signpost Cheaper but in the end you get what you pay for Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2020 Hi Dan We appreciate your feedback, and are committed to making things right for you and your business. Our team connected with you two weeks ago to resolve the issue, so hopefully everything is good to go on your end. If not, please get in touch and let us know! Thanks, and have a wonderful holiday season! HM Hugh M. President Facilities Services ### "Signpost Delivers Resuls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2020 Very positive, very responsive and conscientious about the quality of their work and customer support Pros The staff and their support, the are very responsive and offer good suggestions for how to communicate with clients and develop loyalty. Cons Creative Format options, limited, but improving Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2020 Hi Hugh, we appreciate your review and are always happy to help you out! 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