# Page 3 | Signpost Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Signpost the right Survey solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157887/Mia/reviews

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Signpost

4.1 (57)

[View alternatives](https://www.capterra.com/p/157887/Mia/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 3 - Reviews of Signpost

## Showing most helpful reviews

Showing 51-57 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

John W.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Helps get more reviews "

December 20, 2019

3.0

Pros

Automated review system was good and saved me from having to follow up with customers

Cons

The cost was high for me being a part time business

Review Source

Response from Signpost

December 31, 2019

Hi John, thanks for the review! I see you've been in close contact with our Customer Success team-- I will forward your feedback along to them. Thanks again!

RS

Raj S.  
Salesforce Administrator  
Construction  
Used the software for: 6-12 months

### "A must have!!"

December 25, 2019

5.0

Pros

It’s a great way to increase your reviews on google or different social media platforms. It is super easy to setup and anyone can use it.

Cons

Nothing as such but the campaign creation could be improved

Review Source

Response from Signpost

December 31, 2019

Hi Raj, we greatly appreciate your review!

CQ

Cindy Q.  
Owner  
Consumer Goods  
Used the software for: 6-12 months

### "Good at Reviews"

July 17, 2019

5.0

Pros

Reviews went up across the board and I was able to get several repeat customers.

Cons

Feedback seemed like an extra step, but I was able to turn it off.

Review Source

Response from Signpost

July 22, 2019

Cindy, we are pleased to hear that you have been able to gain great online reviews using our service!

MD

Matt D.  
Franchise owner  
Retail  
Used the software for: 6-12 months

### "High pressure phone sales"

December 17, 2019

3.0

Pros

nothing . High pressure sales. Waaaaaayyyyy overpriced.

Cons

No value- absolute waste of money and can’t get out of it despite the promises made.

Reason for choosing Signpost

Stupidity and desire to get off the damn phone.

Review Source

Response from Signpost

December 30, 2019

Hi Matt, I'm sorry to hear of your experience with us this far. I see that you haven't spoken with a member of our Customer Success team since August so I have relayed your feedback for them to follow up. Your account is still bringing in results so we'd like to find out what you're looking for while you are with us! You can also reach out to schedule an appointment if you prefer-- you can reach our Support Team at (646) 780-7767.

AF

Amanda F.  
Marketing Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "Marketing Coordinator"

December 16, 2019

5.0

Great!

Pros

It is easy to learn. It was easy to input contacts and send them an email to leave a review.

Cons

Could use better instructions, like sending out campaigns.

Review Source

Response from Signpost

December 30, 2019

Hi Amanda, thanks for taking time to write us a review! I have sent your feedback to our Product Team-- in the meantime, don't hesitate to use our Help Center for FAQ articles or give us a call with any specific questions. I appreciate you flagging that for us!

JH

James H.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Signpost Facilitates Reviews"

December 19, 2019

4.0

It greatly improves our online presence, especially on Google.

Pros

The software empowered my customers to easily write reviews for our service, which allows more potential clients to see its benefits.

Cons

It is very immediate, and I don't fully understand how the promotions work.

Review Source

Response from Signpost

December 30, 2019

Hi James, thanks for the review! We want you to see results coming in as quickly as possible, but we also want to make sure you're comfortable with the messaging and how Mia works. Please give us a call at (646) 780-7767 to schedule a strategy session with our Customer Success Team whenever you have availability. Thanks again!

AC

Alex C.  
Owner & Artist  
Photography  
Used the software for: Less than 6 months

### "Wow!"

September 26, 2019

5.0

Pros

I recommend Signpost to all! My reviews are soaring, and the email service is getting me in contact with clients who otherwise would have forgot about me years past. The nominal fee is very affordable for the results I'm getting, thank you!

Cons

Customization is being added, but slowly. Just be patient, the process works and so that is my guess to why it is lacking in heavy customization.

Review Source

Response from Signpost

October 4, 2019

Thank you Alex! We look forward to continuing to drive reviews for your business moving forward.

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