Who Uses This Software?

Small Business with 1-49 Employees


Average Ratings

21 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ADP CA
  • adp.ca
  • Founded 1942
  • Canada

About TeamPay

TeamPay allows users to stay on top of their payroll from anywhere through a secure system. With TeamPay by ADP, users are able to access tax forms, pay statements, and set up direct deposit from a singular system. The software keeps up with changing rules and regulations, helping users avoid fines and penalties, while also scaling with their business as new employees are hired. TeamPay by ADP also provides year end checklists and with payroll processing assistance user needs.


TeamPay Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project

TeamPay Reviews Recently Reviewed!


ADP is the best I have used so far.

Jul 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.

Cons: Sometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it

Overall: just easy to use

Excelent system

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to track my teams hours and asure they are getting paid properly. Easy to use and has enough functions.

Cons: Product does go offline at times and can cause issues with being able to track time. Dificult to have updated time off on this product.

Great Payroll Software

Aug 04, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The mobile version is great and very easy to use.

Cons: It is an overall great product and no complaints.

Wonderful overall payroll service with amazing help and accuracy.

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The flexibility that is offered with the mobile app and the incredible customer support are what make this the best product of its kind.

Cons: It is not inexpensive, but in this case you truly get what you pay for. There is nothing that I have needed that ADP can't help with. The customer service team is responsive, and extremely helpful so paying a little more is a good value.

Value for money can definitely be better compared to their competitors. Features need to be updated

Apr 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use but features should be updated to keep up with their competitors. Compared to their competitors, ADP needs to revisit its costs & product features.

Cons: The program lacks features. More features mobility and reports can definitely use some updates. Overall, it is ok.

Payroll services at the highest level - cool to work with ADP !

Apr 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The report writer is one of the best I have used.

It's take the power of query writing, previously reserved attained by your business intelligence group and puts it in the hands of every-day users.

Cons: In the report writer there are hundreds of fields to choose from and it would be nice if a summary of the fields being utilized by our company was provided.

Organized and Colorfully Explanatory

Nov 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: There was a pie-chart feature to help understand where each portion of the paycheck went to. Ie: Federal Tax, State Tax, Medicare, and Take Home. It's very user friendly and they make it easy to recover your password if you ever forget it.

Cons: When it came to receiving feedback from customer care regarding inquiries, it was like pulling teeth. On numerous occasions, I finally decided to just got through my HR supervisor who oversaw payroll.

Overall: Overall experience is satisfactory. I wish more companies would use ADP because of how user friendly it is.

Excellent all round payroll

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: always easy to use Quick access from anywhere via an internet browser ADP reps are easy to reach and always willing to help you get to where you are wanting and figuring out what you might have done wrong

Cons: They are so large that it can take time to get a rep on the phone. Once on the phone, it's all good though!

the software could be better.

Apr 30, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Overall, the software is adequate. It is very user friendly and the reports available are adequate and detailed.

Cons: First and foremost, customer support needs to improve on timing of resolving issues. Price point could be better compared to competitors.

Difficult to access quickly as a lower level user, but once in it is very helpful.

May 16, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: This software is very good at providing me with documents and tools regarding paycheck histories and financial records for documentation.

Cons: Entering the system when it has been tailored to fit a larger company's network has left the log-in system a major hassle to deal with. You need a specific log in url that cannot be bookmarked in a browser to enter your credentials. Luckily, if you enter your login on the wrong sign in url, the site will suggest the correct one for you to click.

Overall: Allows me to pull records if I ever need them for official documentation and gives me the break down of my paycheck details

Worked for our needs

Mar 19, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: You can easily view team members's time cards and edit for clocking in and clocking out mistakes. Also, payroll was a breeze.

Cons: It has been awhile since I've last used it, but I think access could be a little bit more convenient.

There was a learning curve but once it was learned it was very easy to use.

Dec 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I loved that there was a mobile app. Of course it is limited but for a quick look when not in the office it helped so much. It did what it was meant to do. Fully satisfied.

Tons of functionality but a bad user interface.

Feb 15, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: You can complete all of your payroll, taxes, and necessary employee tasks in one place. Has excellent functionality and customer service.

Cons: Extremely clunky software. Very slow to load, making each task a lot longer to complete than necessary.

Super Easy to Use

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to review my paystubs in the app and the touch log-in for easy access. It's so easy to use.

Cons: Having to resubmit permission to use the touch log-in can be annoying.

ADP is easy to use and navigate through the font is simple and neat the colors are bright &inviting

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of access, when you lose our forget password it is easy to find that information out easily.

ADP - Teampay review

Sep 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software is easy to use for Payment processing and helpful to reduce workforce

Cons: Process can be more simpler for documentations.

Overall: I will recommend this for payment processing...

Straightforward and user-friendly

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is simple and clear. Very easy to learn all the features, and fill in the information online. The function of the software is complete.

Cons: As an administrator, I have to remember to go to the website to calculate and approve the payroll twice a month. It can not be automatically done by the system.

Fair Product

Mar 09, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: TeamPay by ADP is, overall, a fair product that streamlines employee pay and tax management. It is relatively use friendly.

Cons: This product needs to grow in its customer services. It's hard to navigate how to find help and then actually receive the help.

Aug 21, 2018
5/5
Overall
Capterra loader

Has a lot of functions but is fairly antiquated

Jan 17, 2018
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money

Pros: There is a lot of functionality in the product. It has pretty much everything you need for a payment system.

Cons: ADP is antiquated. The design is not user friendly and there is a lot going on. Newer products (like Zenefits or Gusto) have a more seamless and well designed product.

Fantastic

Jul 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TeamPay is about the best bang for you buck that is available. When researching products this seemed to be the best available for cost.

Cons: I have not used the software very much yet but so far I have not been able to find any cons other than its a bit expensive.

Overall: best bang for your buck.