--- title: "Avantra Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Avantra Software - reviews, pricing plans, popular comparisons to other AIOps Platforms products and more." source_url: "https://www.capterra.com/p/157900/Xandria/" page_type: "product" language: "en" --- # Avantra Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Avantra ## What is Avantra? Avantra is the industry-leading AIOps platform for SAP Operations. It provides Enterprises and MSPs unmatched intelligence into their landscape health. ## What is Avantra used for? [AIOps Platforms](https://www.capterra.com/aiops-platforms-software/)[SPC](https://www.capterra.com/spc-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Avantra?[Manage this product listing](https://www.g2.com/products/avantra/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Avantra 4.7 (11) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price Contact vendor Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (11) Ease Of Use 4.6 (380) Value For Money 4.2 (10) Value For Money 4.5 (350) Customer Service 4.8 (11) Customer Service 4.5 (345) ## Avantra alternatives [4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) Starting price $1233.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/) [4.6 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113371/LogicMonitor/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [4.6 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) [4.6 (86)](https://www.capterra.com/p/81932/Dynatrace/reviews/) Starting price $0.08 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81932/Dynatrace/) ## FAQs about Avantra Overview ### Which roles and teams benefit most from Avantra? Avantra is most used by SAP Basis administrators, SAP technical consultants, IT architects, and solutions engineers who manage complex SAP landscapes. These teams rely on it for system monitoring, automated operations, performance optimization, and alerting, while consultants and technical leaders use it to standardize administration and reduce downtime across client environments. Answer based on 11 reviews Overview ### What company size and specific industries is Avantra built for? Avantra is designed for large SAP-centric enterprises and Managed Service Providers that need insight into the health of their SAP landscapes. It is built for organizations operating complex SAP environments rather than small businesses or general-purpose users, with a focus on enterprise IT operations and service delivery. Features and Usability ### What are the key features of Avantra? Avantra offers IT monitoring and reporting features such as server monitoring, performance monitoring, uptime reporting, and trend analysis. It also includes alerts/notifications, dashboard views, root cause analysis, audit trail, access controls/permissions, patch management, change management, and ticket management for tracking issues and operational tasks. Integrations ### Which third-party tools and platforms does Avantra integrate with? Avantra connects natively to Alibaba Cloud, Amazon Cloud Search, Amazon EC2, Google Cloud, Microsoft Azure, SAP Business One, SAP HANA Cloud, and ServiceNow. These integrations cover cloud infrastructure, SAP environments, and IT service management, giving Avantra support for 8 third-party platforms. Getting Started and Support ### What training and onboarding options does Avantra offer? Avantra provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars provide scheduled overviews, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Avantra offer? Avantra provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support availability across these channels gives users multiple ways to reach assistance and find answers, though no reviewer feedback is available to describe response speed, agent helpfulness, or common support frustrations. ## Features Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Baseline Manager Define network parameters and threshold settings to monitor network health and take necessary precautions Avantra 23 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Change Management: Track and monitor efficient handling of all changes/transitions - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Inventory Management: Track and manage inventory levels to maintain proper supply - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Root Cause Analysis: Identify and analyse the reasons behind accidents - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Uptime Reporting: Track the availability time for a designated network or website over a given period of time --- Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 4.2 (10) ### Starting price Free trial available Value for money 4.2 (10) 4.2 Based on 10 reviews ## Integrations [ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Amazon EC2](https://www.capterra.com/p/219781/EC2/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ Amazon Cloud Search](https://www.capterra.com/p/212848/Amazon-CloudSearch/)[ Alibaba Cloud](https://www.capterra.com/p/203474/Alibaba-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (11) 4.8 Based on 11 reviews ## User reviews Overall rating 4.7 Based on 11 reviews Filter by rating 5(9) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Ravi K. Consultant Computer Software ### "Xandria will save your time and money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2018 So far my experience was good till now there is no harm for me to manage this will save my time and cost benefits to the customer software it will trigger more alerts and setting parameters. Pros There are user friendly tool which will get more advanced features to configure the alert and monitoring the customer software its easy to use without any issues and easy to manage the software to trigger the alert in every 5 min based on your configuration settings in the tool Cons There are few additional settings like web dispatcher in windows level need more improvements on the way of configuration was bit difficult. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 5, 2018 Thank you for your review. It is great to hear that it helped you save time and money managing your SAP system. AN Anonymous User CEO and Cofounder - TeamWork Architecture & Solutions Computer Software ### "Mine..." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 17, 2018 rather good Pros this helps run SAP in a easier way. Dashboards are good. Cons the costs. Today, SAP offer free solutions and there are other cheaper solutions on the market Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 30, 2018 Thanks for your review. Yes, there are some free products in the market, but as in most other free products you pay dearly in extensive long and expensive configuration, customization and lack of automation. In fact one of our customers shared with us their experience you can read more about it here: https://www.syslink-xandria.com/blog/the-cost-of-installing-free-sap-solution-manager-7.2 Rohit Y. Subject Matter Expert Pharmaceuticals ### "My Personal Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 17, 2018 Pros Dashboard, monitoring and real time information Cons it needs to be more cost effective as licensing is very costly when all the corporates are looking for cost cutting Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2018 Thanks for your review. It is true that Syslink Xandria is not free, but the cost savings it provides provide a very fast (less than 6 month) return on investment. In fact for some our customers that return on investment was immediate as within minutes from the installation they found out about production issues they were not even aware of. Moreover, if you investigate the free tools that are in the market you'll find that while the direct cost is zero, the amount of work needed to be spent on installation, maintenance and customization erase any cost advantage that they may have to start with. PR Priscila R. Sap basis admin Telecommunications ### "Xandria experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 16, 2018 Pros it's intuitive and easy to analice alerts Cons Some reports englobing all systems or between customer are not able to do Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 23, 2018 Thank you for your review. We will be happy to help you improve the reporting you get from the system or adjust it to your needs. Please contact support@syslink.ch Ravikumar M. Sap Basis Consultant Computer & Network Security ### "Xandria Support 24/7 with tremendous solution." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2018 My experience on Xandria its good to use customer application monitoring it will give the overall alert with description of the issues and path for the solution if they required and finally its a user friendly software no need to worry and also its minimize the cost / support Pros Its easy to install the software and configuration of the SAP system without any issues Cons There are few of the things which are not getting proper configuration on high availability but they are give alternate solution for the configuration of the software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2018 Thank you Ravikumar, your feedback is important to us. Devi Prasad K. Senior Consultant Mining & Metals ### "Xandria Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2018 Pros The interactive dashboards which alert us on real time basis - helped us to manage file systems, DB tablespaces, System downs etc effectively . Cons Java updates on AIX couldnt be pushed centrally from Xandria. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2018 Thank you for your review. We are glad to hear that you like the dashboards. We would love to hear any additional feedback from you. TE Theo E. SAP Technical Consultant Computer Software ### "Quality and Quantity " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2018 We are monitoring our customer's systems in a DevOps environment. We have international customers as well as local customers. Each has a different support model, SLA's, maintenance windows and procedures. With Xandria the effort of managing the system on a technical level decreased and our quality of monitoring, reporting and overall support increased Pros The software is easy to use and easy to setup. It has an extremely broad customizing capabilities and it is very well documented. Cons The notifications. It's a bit cumbersome to setup and it's not always working 100% as configured, causing multiple iterations and changes to the config. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2018 Thank you Theo, your feedback is important to us. LN Lovneesh N. SAP Basis Consultant Information Technology and Services ### "A Blessing for Basis Administrators " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2018 The business loves the graphs generated in the reports and lot of information that the tool provides is useful for auditing purposes. Pros Ease of accessing the portal and the information that the tool provides is amazing. The reporting functionality is very valuable for our customers. Cons Cannot customise the reports. As in cannot add comments to the reports. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2018 Thank you Lovneesh, your feedback is important to us. In regards to the report, reports are fully customizable and you can add comment to the report. We do not let the use change the data to ensure the integrity of the report and the information in it. VA Vijish A. SAP BASIS Consultant Computer Software ### "Syslink Xandria Monitoring Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 16, 2018 SAP Landscape, SAP Systems Monitoring has been enabled using the Xandria Monitoring Tool. It was easy to implement and kick off with. Configuring the thresholds for warning and critical alerts is also quite easy and the Syslink Support team is always on standby to help you out with Implementing and understanding the Software. Pros Implementation of Syslink Xandria Tool is very user friendly and easy to adapt. You just need to install the agents, import the requested changes to your Operating System Host and SAP System and that's it, you are ready to go with the most efficient SAP Monitoring. You can configure email alerts which we are currently using to notify the System Administrators about various critical alerts and warnings to identify and resolve various issues in the nascent stage. Cons We faced some implementation issues with some Windows 2008 R2 machines which might be due to outdated network drivers/adapters. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 6, 2019 Thanks Vijish, we appreciate you taking the time to review Xandria. We're glad to hear it helped you to detect issues early. NM Nick M. Senior Solutions Engineer Information Technology and Services ### "My overall experience has been extremely positive." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2018 This software allows us to offer a best-in-class monitoring service to our SAP clients. Internally this software gives my team a single-pane-of-glass to monitor all their systems while providing efficiencies in our organization. Pros The best areas of this software are its ease of deployment and ability to customize. Most monitoring products are limited in how they can be used and cumbersome to deploy. Xandria has been quick to deploy within in SAP landscape and customization, once you become familiar with the product, takes minutes. Cons If I could change one aspect of this software it would be an agent-less deployment. There is no SAP monitoring tool today that offers this so I cannot say that this is an actual Xandria limitation. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 6, 2018 Thanks Nick, we appreciate your support, and we are sure we could work together overcome any issues. [View all Reviews](https://www.capterra.com/p/157900/Xandria/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.