Who Uses This Software?

Enterprise SAP users, SAP hosting, MSPs, companies who have complex SAP environments


Average Ratings

10 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • syslink
  • www.syslink.ch/en
  • Founded 1994
  • Switzerland

About Xandria

SAP performance monitoring & management system. Xandria helps IT professionals to manage, automate and provide higher availability levels using predictive analysis. The system supports all environments of enterprise-grade SAP Solutions and large scale database.


Xandria Features

  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions
  • Compliance Management
  • Dashboard
  • Exceptions Management
  • Internal Controls Management
  • Issue Management
  • Multi-Year Planning
  • Risk Assessment
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Depreciation Management
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

Xandria Reviews Recently Reviewed!


If you manage complex SAP systems - this is the product for you

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Automated reporting

Predictive failures and notifications

Daily checks and monitoring

Cons: Haven't found one yet

Overall: I was truly surprised with this product. The company been around for 20 years with huge list of customers and I've never heard of it before.

Anyhow, Xandria is a SAP performance monitoring, operation and management solution. It automated our SAP daily checks and saved us many hours per day. On top of that all of it is reported in a ready to give to management report. So even more saving.

We also had issues with SAP solution manager errors and notification being very hard to understand making troubleshooting very hard. Xandria provides detailed errors and notification and perform predictive analysis this notify us on expected future failures so we can prevent them in advance.

The installation was really simple, about 10 min per SAP server plus short time for the master and we were up and ready to go within two days. Their engineers are a pleasure to work with.

I would highly recommend it to anyone managing complex SAP environments

Vendor Response

by syslink on December 08, 2016

Thank you Kevin, always happy to hear from happy customers. Let us know if there's anything you feel we can improve in the product.

Quality and Quantity

Oct 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The software is easy to use and easy to setup. It has an extremely broad customizing capabilities and it is very well documented.

Cons: The notifications. It's a bit cumbersome to setup and it's not always working 100% as configured, causing multiple iterations and changes to the config.

Overall: We are monitoring our customer's systems in a DevOps environment. We have international customers as well as local customers. Each has a different support model, SLA's, maintenance windows and procedures. With Xandria the effort of managing the system on a technical level decreased and our quality of monitoring, reporting and overall support increased

Vendor Response

by syslink on October 17, 2018

Thank you Theo, your feedback is important to us.

Capterra loader

Xandria will save your time and money

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: There are user friendly tool which will get more advanced features to configure the alert and monitoring the customer software its easy to use without any issues and easy to manage the software to trigger the alert in every 5 min based on your configuration settings in the tool

Cons: There are few additional settings like web dispatcher in windows level need more improvements on the way of configuration was bit difficult.

Overall: So far my experience was good till now there is no harm for me to manage this will save my time and cost benefits to the customer software it will trigger more alerts and setting parameters.

Vendor Response

by syslink on November 05, 2018

Thank you for your review. It is great to hear that it helped you save time and money managing your SAP system.

A Blessing for Basis Administrators

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of accessing the portal and the information that the tool provides is amazing. The reporting functionality is very valuable for our customers.

Cons: Cannot customise the reports. As in cannot add comments to the reports.

Overall: The business loves the graphs generated in the reports and lot of information that the tool provides is useful for auditing purposes.

Vendor Response

by syslink on October 17, 2018

Thank you Lovneesh, your feedback is important to us.
In regards to the report, reports are fully customizable and you can add comment to the report. We do not let the use change the data to ensure the integrity of the report and the information in it.

Capterra loader

Xandria Support 24/7 with tremendous solution.

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its easy to install the software and configuration of the SAP system without any issues

Cons: There are few of the things which are not getting proper configuration on high availability but they are give alternate solution for the configuration of the software

Overall: My experience on Xandria its good to use customer application monitoring it will give the overall alert with description of the issues and path for the solution if they required and finally its a user friendly software no need to worry and also its minimize the cost / support

Vendor Response

by syslink on October 17, 2018

Thank you Ravikumar, your feedback is important to us.

Capterra loader

Xandria Review

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The interactive dashboards which alert us on real time basis - helped us to manage file systems, DB tablespaces, System downs etc effectively .

Cons: Java updates on AIX couldnt be pushed centrally from Xandria.

Vendor Response

by syslink on October 17, 2018

Thank you for your review. We are glad to hear that you like the dashboards. We would love to hear any additional feedback from you.

Mine...

Oct 17, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: this helps run SAP in a easier way. Dashboards are good.

Cons: the costs. Today, SAP offer free solutions and there are other cheaper solutions on the market

Overall: rather good

Vendor Response

by syslink on October 30, 2018

Thanks for your review. Yes, there are some free products in the market, but as in most other free products you pay dearly in extensive long and expensive configuration, customization and lack of automation.
In fact one of our customers shared with us their experience you can read more about it here: https://www.syslink-xandria.com/blog/the-cost-of-installing-free-sap-solution-manager-7.2

My overall experience has been extremely positive.

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best areas of this software are its ease of deployment and ability to customize. Most monitoring products are limited in how they can be used and cumbersome to deploy. Xandria has been quick to deploy within in SAP landscape and customization, once you become familiar with the product, takes minutes.

Cons: If I could change one aspect of this software it would be an agent-less deployment. There is no SAP monitoring tool today that offers this so I cannot say that this is an actual Xandria limitation.

Overall: This software allows us to offer a best-in-class monitoring service to our SAP clients. Internally this software gives my team a single-pane-of-glass to monitor all their systems while providing efficiencies in our organization.

Vendor Response

by syslink on March 06, 2018

Thanks Nick, we appreciate your support, and we are sure we could work together overcome any issues.

Capterra loader

My Personal Review

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Dashboard, monitoring and real time information

Cons: it needs to be more cost effective as licensing is very costly when all the corporates are looking for cost cutting

Vendor Response

by syslink on October 23, 2018

Thanks for your review. It is true that Syslink Xandria is not free, but the cost savings it provides provide a very fast (less than 6 month) return on investment.
In fact for some our customers that return on investment was immediate as within minutes from the installation they found out about production issues they were not even aware of.
Moreover, if you investigate the free tools that are in the market you'll find that while the direct cost is zero, the amount of work needed to be spent on installation, maintenance and customization erase any cost advantage that they may have to start with.

Xandria experience

Oct 16, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: it's intuitive and easy to analice alerts

Cons: Some reports englobing all systems or between customer are not able to do

Vendor Response

by syslink on October 23, 2018

Thank you for your review. We will be happy to help you improve the reporting you get from the system or adjust it to your needs. Please contact support@syslink.ch