Salesdesk247

5 / 5 1 review

Who Uses This Software?

Companies and businesses wanting to increase revenue and sales through using a manned live chat solution


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Salesdesk247
  • www.salesdesk247.com/
  • Founded 2016
  • Australia

About Salesdesk247

Real time, human-to-human customer engagement from SalesDesk 247 experienced live chat support agents accompanied by live chat software and CRM system. We deploy our sales optimised live chat solution to your website. Our representatives then collect lead information from clients and inject new leads and enquiries into the provided CRM. Salesdesk247 is a full end to end solution for those wanting to implement live chat.


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Salesdesk247 Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding

Salesdesk247 Reviews Recently Reviewed!

Excellent Service, Everything Promised, Great Value

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Works as intended. Humans replying to the chat was a big plus.

Cons: In trial we couldn't automatically forward enquiries to our CRM.

Overall: Very happy with the service provided by Salesdesk247 and their live chat product. The chat team were knowledgeable, intelligent and provided excellent assistance to our customers. The setup was painless and their systems were very easy to use.