Who Uses This Software?

Restaurants with high demand & that offer unique dining experiences.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Tock
  • www.tocktix.com
  • United States

About Tock

Tock is a comprehensive toolbox built to fundamentally change the way restaurants think about and run their business. This includes a robust reservation, guest, and table management system for restaurants of all sizes across the globe. Our partner restaurants include Eleven Madison Park, Alinea, Lazy Bear, and hundreds of other restaurants in high demand.


Tock Features

  • Food Costing
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Payroll Management
  • Point of Sale (POS)
  • Reservations Management
  • Sales Tracking
  • Table Management
  • Wait List Management
  • Waitstaff Management

Tock Reviews Recently Reviewed!


The most functional and comprehensive reservations platform we've found on the market.

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: High level of customer service. Respond to queries within minutes, not hours or days. Stellar dev team that seriously listens to the requests of clients, and builds product features based on their feedback.

Cons: Known for their aggressive approach outside of US market, which can deter potential clients. Requires a lot of marketing commitment to negate negative perception.

Amazing software for a small restaurant

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We love using tock for bookings. We are a 42 seat restaurant and just make a few available for online booking only. I love being able to program a deposit. We literally never have no-shows. The wait-list function is also really great!

Cons: Since we only use it for large party reservation and holiday events. It tough to find cons, but if I had to mention something I wish all admin could edit the public profile instead of having to reach out to tock hospitality. Super minor note, because their support is great!

Restaurant review software makes booking easy

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I live in an area with great restaurants and I love how easy this software makes it for me to explore them all.

Cons: I have encountered a glitch or two with this software since the first time that I began using it.