# Page 2 | Event Temple Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Event Temple the right Venue Management solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157951/Event-Temple/reviews

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Event Temple

4.9 (76)

[View alternatives](https://www.capterra.com/p/157951/Event-Temple/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Event Temple

## Showing most helpful reviews

Showing 26-50 of 76 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SD

Shannen D.  
Owner  
Food Production  
Used the software for: Less than 6 months

### "Event Temple survey/review"

January 18, 2025

5.0

My over all experience was awesome i was able to get logged in and didnt have any issues like i said navigating the platform. There user friendly platform makes it a great experience

Pros

I really like the user friendly navigation system they have. It wasnt complicated for me to figure out where i needed to fimd certain things

Cons

Loadimg page took a little bit longer to load not sure if it was on my end or there end. Really not anything i didnt like about them

Review Source

YS

Yusuf S.  
Owner  
Information Services  
Used the software for: 6-12 months

### "Great App To Try Out!"

February 9, 2025

5.0

My overall experience with Event Temple are moderate because it allows you to cater as well as view different hotels and etc

Pros

What I like most about Event Temple is the Event management i get to use frequently.

Cons

What I like least about Event Temple is the limits to certain hotels.

Review Source

NV

Nithusha V.  
BA  
Consumer Services  
Used the software for: Less than 6 months

### "Love Event Temple!"

February 8, 2025

5.0

The automation helps a lot, and it’s way better than spreadsheets.

Pros

The automation features save much time, especially for follow-ups and reminders.

Cons

Nothing, I love the product and its easy to use

Review Source

OT

Olivia T.  
Tutor  
E-Learning  
Used the software for: Less than 6 months

### "Powerful and User-Friendly Event Management Software"

February 11, 2025

5.0

Event Temple has been a fantastic tool for streamlining event management. The ability to automate tasks, generate reports, and keep track of client communications makes it an essential platform for venues and event professionals.

Pros

Event Temple offers a highly intuitive interface with excellent automation tools for managing bookings, contracts, and invoices. The integration with CRM and email marketing platforms makes event planning seamless.

Cons

The mobile version could be improved for better on-the-go accessibility, and the learning curve for advanced features can take some time.

Review Source

DC

Deshonda C.  
AVP  
Financial Services  
Used the software for: Less than 6 months

### "Event Temple"

January 27, 2025

5.0

Event temple is a great product and I look forward for it to continue to improve with each update.

Pros

It was unique and I have not used a product like this before.

Cons

The constant change in improving the product once I get use to using it.

Review Source

SS

Shannon S.  
UM nurse  
Hospital & Health Care  
Used the software for: I used a free trial

### "Event template "

February 10, 2025

5.0

I loved it, i will definitely use it again

Pros

I was able to easily creat event template

Cons

No complaints, it was very user friendly

Review Source

MA

Miriam A.  
Associate  
Education Management  
Used the software for: Less than 6 months

### "Easy venue management for conferences "

January 4, 2025

5.0

Easy to use and very user friendly, appreciated the customer service

Pros

Easy to use for organizing across multiple Venues - conferences etc

Cons

A hotel venue didn’t use it, seems there is growing adoption but not that widespread

Review Source

FG

Francisco G.  
IT Solutions  
Events Services  
Used the software for: 6-12 months

### "Great customization and easy implementation"

November 18, 2020

5.0

The setup documentation from EventTemple was remarkably simple. Unnervingly even. Once the initial setup was done I did one-on-one training with employees - making sure to get feedback from each and implementing any new changes before doing the next round of training. There was some hesitation at first but everyone prefers EventTemple now. The only feature we're hoping to have is some kind of private dashboard for clients to view setup progress/milestones/pipeline stage.

Pros

Customization has been far easier than expected. Learning the interface and overall features didn't take long and after a bit of brainstorming I had our venue mostly fully configured within 2 weeks. Naturally, there have been small adjustments along the way, but nothing major.

Cons

I wish there were more options when creating documents. Yes, I can absolutely use the table features to create more structure and layout options, but end-users can accidentally adjust the table settings while adding text to intentional blank spaces for them to fill in and suddenly shift everything. A lock option would be great. When printing it would also be good to remove the option to choose what dimensions the user wants to print to. Letter, A4, etc. It seems as though that should be entered by the admin when creating the document since flexible options will change the layout. Lastly, a mobile-app would be wonderful - until then, it works just as well on tablet and only slightly different on mobile (must be landscape mode)

Switched from

[Gather](https://www.capterra.com/p/200215/Gather/)

The prior software had been poorly implemented and employees received little to no training. It didn't take long before it was hardly useful at all.

Review Source

Susan L. G.  
Owner  
  
Used the software for: Less than 6 months

### "EventTemple is more than I could have ever wished for! Our entire team is now fully organized ."

March 16, 2018

5.0

Our entire team is now better organized and we are able to provide much better customer service. The automated responses and followup emails has not only saved us a ton of time but following up has generated enough bookings to pay for the software in only two months of usage.

Pros

I cannot say enough about EventTemple. The Pipeline system allows everyone on the team to see where we are in process with every single client and track all of our communication with them seamlessly. Document sharing, and signing is all streamlined. Probably one of the most important things things that I use, and wasn't even aware I needed it until using the software, was the Automated responses. Our followup process was sporadic but now we can follow up without a great deal of work. Fortune is in the follow-up they say and we have definitely booked several events because of the automated follow up responses. We still have not set up all of the features and integrating all of our processes such as bookkeeping yet, but are looking forward to doing so. The time EventTemple has saved myself and my team is tremendous - I'd say it has cut email time to about 1/4 of what it was previously and we are experiencing great customer satisfaction because we are able to respond quickly and more thoroughly. The amount of time it has saved us, and the increase in revenue from more booked events covered the cost of the software within the first two months of use.

Cons

The one thing that we would like is a calendar and way to schedule staff, although we think we have a work around by using the tasks feature. In every other way EventTemple has met all of our expectations and more, including features that we didn't know we needed until we started using it.

Review Source

JA

Joanne A.  
Catering Sales manager  
Hospitality  
Used the software for: Less than 6 months

### "Incredibly happy with our new Catering Management Program."

December 20, 2021

4.0

Very impressed overall, very easy transition from Caterease and much much better experience. The customer service is one of the key factors with how impressed we are.

Pros

Very customisable, great customer support. The program is quite intuitive.

Cons

Time it takes to save pages, when editing item numbers in the items. Lack of how much you can customise the calendar.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[CaterZen](https://www.capterra.com/p/82293/Restaurant-Catering-System/)[Spoonfed](https://www.capterra.com/p/129327/Spoonfed/)

Reason for choosing Event Temple

We tested them all out and spoke to all the reps, Event Temple had the best value for money, easiest to use and best customer interaction.

Switched from

[Caterease](https://www.capterra.com/p/2280/Caterease/)

Terrible software, constantly crashing and glitchy, expensive, not cloud based, not intuitive.

Review Source

KB

Kimberli B.  
Wedding Coordinator/Sales  
  
Used the software for: Less than 6 months

### "So far, so good! I thank you for making adjustments to your program based on our requests!!"

August 1, 2017

4.0

Pros

It is easy to use - especially when sending out initial responses to inquiries! I love having one place to respond to text messages with an actual keyboard! Also - having all of my lead names in front of me at once - no matter their stage - is amazing! It certainly helps with memory ;-)

Cons

Really, the only reason for 4 of 5 stars in the Overall Quality / Features, Functionality sections is that there are a few tweaks that would make my life easier (I think same for my colleagues, but we all have different styles!). One is that once a prospect is moved into a certain pipeline beyond the New Lead, there is no way to see (at a glance - without running a report) what their inquiry date or last date of comms was. As an example: I have 3 pages of "Comms in Progress" leads. I would like to do a mass follow up auto email to those I haven't corresponded with in a few weeks - but - without looking at each file individually - cannot tell who that cohort is. Does that make sense? I have assumed a few times and sent an auto email to someone with whom I had just spoken a few days prior and it is a bit embarrassing! Also - and I don't know if this affects anyone else...but is it possible to see the name of the lead texting us with each text? It is AWESOME that they are dropped directly into my email box!! Thing is: I get their names attached to the first text...but it shows as just a phone number after that. Selfishly, I would love the ease of always knowing to whom it is I am texting without having to log into the program and look it up! This program is amazing! These are small tweaks that would improve my use of it!

Review Source

Response from Event Temple

August 1, 2017

Hey Kimberli, Thank you so much for the review. I'm going to update those small tweaks for you right away with the development team. They all make sense to us.

VR

Verified Reviewer  
Venue/Operations Director  
Events Services  
Used the software for: 6-12 months

### "Game Changing Product for the Event Industry"

November 17, 2018

5.0

Event Temple has streamlined our process and freed us of the "busy work" and lowered the human margin for error when we get bogged down during the busy season. There is no other Event Industry-specific CRM platform out there that is as robust and responsive to customization as the team at Event Temple has been. The team is all fantastic to work with and are incredibly responsive with questions and requests. I literally can not say enough wonderful things about this company!

Pros

The CRM Automation and Workflow Automation has been a complete game changer for us as a business!

Cons

The Reporting is the only weak area currently on the entire platform, however, I know this is something that is already on Event Temple's radar and after seeing how they improved the overall system from other requests they received from clients I have no doubts this will be improved as well.

Review Source

Response from Event Temple

November 22, 2018

Thanks you very much for the great review :)

BR

Bailee R.  
Sales and Marketing Manager  
Events Services  
Used the software for: Less than 6 months

### "Event Temple - Venue Management Review"

July 21, 2021

5.0

Overall, We love Event Temple and will recommend it to anyone in the Event / Hospitality industry. \[SENSITIVE CONTENT\] are such an asset to team Event Temple!

Pros

Our company was looking for a software that was specific for venue management but had a sales component to it. Event Temple has just that. The pipeline feature to Event Temple is what attracted us most to the software. I love how to build proposal, invoices, etc. The integration features within emails, e-signing, is wonderful and makes an ease for both our employees and clients.

Cons

The integration process was tough. Building out all the features to make specific to my organization was tough. With the implementation fee, I was under the impression that ET employees would be a little more hands on with the actual set up process vs. just explaining how to do it.

Alternatives considered

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)

Reason for choosing Event Temple

The features with Event Temple. Finding venue specific software with CRM tools within can be difficult. Event Temple is cutting edge with a bright future of innovative integrations to make it a complete one stop shop for the event industry.

Review Source

SB

SHIRLEEN B.  
ceo  
Photography  
Used the software for: 2+ years

### "Event temple is excellent. I highly recommend."

July 27, 2021

5.0

I have used Event Temple since 2016 to automate responses to hundreds of leads and organize each lead's information. I keep the software open on my computer all day and move in and out of it through out the day, every day. I don't know how my company would run without it!

Pros

The software is easy and intuitive. It is the only software I know of that has an option to text my lead. This is huge. I find that the emails do not get caught up in spam but are delivered reliably. This is the proof in the pudding that keeps me with Event Temple. It is effective and efficient. On the rare occasions when an email does go missing, the text feature savs the day. Clients receive the text and know to expect an email. When they don't see it, they notify me. The customer service is excellent. Fast, effective and professional. I feel very well taken care of by this company. 5 stars all the way.

Cons

As mentioned, I love the texy feature. What I don't love is that I have to use a proxy phone number. That number is not local and this can be confusing to my clients. It would be AMAZING if somehow my real phone number could be incorporated into the system to avoid having the proxy number. At the very least, if the proxy number could be more local area code. Right now I am in Banff, AB , Canada and the number is a Montreal area code.

Reason for choosing Event Temple

The texting feature and reliability of messages not getting caught up in spam. I actually do use 17Hats and have for many years. It, too, is excellent management software. I use Event Temple for my leads and 17 Hats for my contracted clients. I like to keep the two separate.

Review Source

MC

Megan C.  
Sales & Catering Coordinator  
Hospitality  
Used the software for: 6-12 months

### "Great program and great developers who are keen on making it the best it can be!"

December 14, 2017

5.0

It made my daily work day a lot more productive and organized. Before I was using Excel and Word and a million different programs to get my stuff done. Event Temple made it so I only have to use one. THANKS!

Pros

The guys customized the program and made tweaks here and there to make it exactly what I wanted. Compared to the systems we were using before, Event Temple is a one stop place for all your organizational needs. The pipeline allows you to create custom stages so it is easy to see where yo u are at with all of your events. The stats feature is also a great way to track how you are doing. The automatic reply/reminders are such a handy feature. It does the tedious follow up emails for you! You just have to set it up. This definitely gives you time back in your day to get other things done. I can access Event Temple from anywhere, which is nice because our company's other files and programs are only accessible from the property. Overall, this is a great, all round product that is super helpful in my daily work day. Thanks guys for making my days a lot easier and more productive!!!

Review Source

Response from Event Temple

December 14, 2017

Thanks so much Megan. We really enjoy working with you. Working with the Hilton initially had some unique challenges but we are so happy to hear that we met your expectations and are able to free your time up to spend your day focussing on planning events as opposed to doing administrative work on excel.

AR

Alex R.  
Owner  
Music  
Used the software for: 1-2 years

### "Event Temple has been a fantastic investment for my business! A must have tool for your business."

July 28, 2017

5.0

CRM usage, revenue increase, better productivity, better organization, stats feature.

Pros

The ease of use. Everything is simplified to provide maximum usage of your time and productivity. The best part of my business is the follow-up. Event Temple has easy to implement tools to create an automation process for each lead I receive. I can customize email templates to fit my pipeline. The automation feature allows me to view where I stand in my pipeline and reach out by phone or text to leads who have not open any of the emails sent. There has been a lot of new updates since I began with Event Temple that makes my work more efficient. Event Temple has increased my efficiency, productivity and more importantly my revenue.

Cons

As far as cons, I would have said phone number search feature, but they just added it about a month or two ago.

Review Source

Response from Event Temple

July 28, 2017

Hey Alex! Thanks for the review my friend!!! I love your Event Temple tutorial videos you have posted on Facebook, it means a lot to us you are spreading the word about our product and company. We have worked really hard on it and it's always nice to see not only a 5 star review but someone willing to publicly spread the word about us and put out tutorial videos to the community. Thanks again!

CT

Carla T.  
Studio Manager/Bookkeeper  
Arts and Crafts  
Used the software for: 2+ years

### "Highly Recommend This Software"

October 23, 2019

5.0

As we use Event Temple for art studio & gallery management we push this software above and beyond! We've been able to integrate our industry-specific needs with ease, and have challenged the customer representative team & Team with personalized requirements ~ all which have been met with enthusiasm and success, as well as fabulous hands-on customer support!! We highly recommended this software!

Pros

The pipeline statuses help us keep track of our next steps when doing artist interviews, tracking leads for venue rentals & hosting events... We have been able to do some detailed tweaking to make the software more specific to the art industry and artist studio rentals... looking forward to using the Quickbooks integration for invoicing.

Cons

It does freeze sometimes when more than one of the team uses the platform at the same time...

Review Source

jV

josh V.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Great Software"

August 23, 2021

5.0

Pros

Loved the pipeline to manage upcoming events. Loved the continual improvement and upgrades.

Cons

More fields on lead forms available for integration into software. This is an issue with all software not just Event Temple.

Reason for choosing Event Temple

Ease of use and ability to amend back end easily

Review Source

SG

Staci G.  
Owner of two wedding venue's  
Events Services  
Used the software for: 1-2 years

### "Great product! Saves time and has increased our bookings substantially since we started using it."

September 19, 2017

5.0

I own two wedding venue's on our farm in South Africa, and we have been using Even Temple since it was released. We have gone from one venue with 40 weddings per year to two venues with over 100 weddings per year. I had tried other email marketing software, but it just doesn't work for our industry and it is overly complicated for what I needed it for. If you have a wedding venue and you are not using Event Temple, you need to try it - trust me, you will be stoked!

Pros

The fact that I only have to send the first email, the rest of the follow-up emails are done for me. This has saved me loads of time and let's be honest here - I was never going to follow-up 5 times if I had to send all of those emails myself!!

Cons

I wish I could add more email addresses to the initial email that I send. I often get an enquiry that has cc'd in the groom or mother or best friend, so it would be great to add these people to the lead.

Review Source

Response from Event Temple

September 20, 2017

Hey Staci! Thanks for the great review. You can send to multiple email addresses by using cc or bcc. Let me know if you'd like to hop on a call and I can show you how to do that, it's really easy. Talk to you soon! Bob

lS

lauren S.  
CEO  
Events Services  
Used the software for: 1-2 years

### "Event Temple has definitely helped us keep up with clients"

December 12, 2019

4.0

The ability to keep up to date on tasks, emails, contacts

Pros

The ability to create automated email sequences for a variety of needs. It also allows us to set tasks and reminders for ourselves.

Cons

Sometimes, navigating around is cumbersome. It doesn't allow you to move left or right, up or down unless you are at the bottom. For instance, if I want to scroll all the way to the right, I have to scroll all the way down to move the bar that then allows me to go to the right. Then I have to scroll back up.

Reason for choosing Event Temple

We had many conversations with the sales team, developers, etc. They gave us confidence they would be able to help us with the specific needs we had and would help to develop others as we went.

Review Source

JG

Jim G.  
Owner  
  
Used the software for: 6-12 months

### "Event Temple is an amazing product that has helped us More than Double our Wedding Clients"

July 28, 2017

5.0

Pros

There are so many things I like about Event Temple: It makes keeping track of new leads super easy. The pipeline feature allows us to quickly see where clients are in the buying process and alerts us if we need to call, email or text them. Touching base with clients via email or texting via the ET automation is a huge time saver and it has helped us land some big clients. Getting the client is only half the job and ET also makes the job of managing the client/event all the way up to the wedding and after it a breeze. Our business has exploded because of this program. Our leads are up a little this year, but we are landing far more of them. I credit Event Temple for that. It is the best investment we have ever made in a software program.

Cons

I can't think of anything that I don't like about Event Temple. It is easy to use, it works as advertised, and customer service has been stellar.

Review Source

Response from Event Temple

July 28, 2017

Thanks so much for the great review Jim! We worked hard to build something that closes more bookings and I'm so happy to hear that it's working so well for you!

BA

Buffy A.  
Owner  
Telecommunications  
Used the software for: 1-2 years

### "Event Temple saves me so much time and extra work! I would be lost without it!"

July 28, 2017

5.0

This software allows me to collect data quickly and easily, manage leads long term and keep track of leads that are either lost or turned into bookings. Analyzing the data allows me to improve my tactics and increase my booking rates.

Pros

Collecting information in the customized contact form makes keeping track of leads easier than all the other methods I have tried. Not having to input the data myself saves time and reduces errors. The filters allow me to view just the data I need to see, helping with efficiency.

Cons

I wish I could start an automated sequence in the middle of the sequence without creating a new one with all the same steps. It's not a big deal but it does feel repetitive.

Review Source

Response from Event Temple

July 28, 2017

Thanks for the great review Buffy. After reading your review, we have started working on a resume button that will allow you to start a sequence from where you left off at any time. Please email us directly anytime if you have feature requests and we will make sure to include them on future Event Temple releases.

Dj O.  
Radio Announcer / Mixer  
  
Used the software for: 6-12 months

### "Definitely worth the cost. My confirmed bookings increased 30-40% the first 6 months"

December 14, 2017

5.0

Pros

I love the automated email followup through my own email account, and ability to draft my own templates to fit my business. I also like being able to view my statistics.

Cons

I'd like the leads to parse from emails automatically without using the third party software. The third party stopped working for me after awhile and I now have to enter leads manually.

Review Source

EC

Emily C.  
Group Revenue Manager  
Hospitality  
Used the software for: 6-12 months

### "Event Temple at Cedar Court Hotels "

August 22, 2019

5.0

Fantastic solution which is easy to use at all levels of our business. Has made data and reporting much simpler for our hotels.

Pros

The software is so easy to use, allows for flexibility to match client needs and provides the team a fantastic solution to track, convert and service our bust M&E hotels.

Cons

Nothing - the team at Event Temple are so open to improvements and ideas that we feel that any negative issues have been resolved as we installed and used the system. The team continues to make updates and improvements as we continue to provide further feedback to them.

Review Source

RK

Rick K.  
Owner  
Events Services  
Used the software for: 2+ years

### "They're the best"

January 22, 2021

5.0

I've been using ET since it was first being developed and had many conversations with the developers. They're great folks and open to fresh ideas and input.

Pros

Easy to use. Constantly adding new features. Support is great!

Cons

Everything I need from this software is available. Noo complaints.

Review Source

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