# Page 3 | Event Temple Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Event Temple the right Event Management solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157951/Event-Temple/reviews --- Event Temple 4.9 (76) [View alternatives](https://www.capterra.com/p/157951/Event-Temple/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Event Temple ## Showing most helpful reviews Showing 51-75 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Josh P. COO Non-Profit Organization Management Used the software for: 1-2 years ### "Event Temple is simply better than the others" July 18, 2019 5.0 They've won my loyalty by providing me with their loyalty. They've lived up to every promise and made the transition as easy as possible. Pros Event Temple customer care is off the charts fantastic, which is unheard of for annual subscription programs. The program is incredibly customizable, accommodating, and easy to use. It reduced our booking process from 25min per event to about 3min! Cons I wish the financial and statistical reports were as robust and accommodating as the rest of the program. Reason for choosing Event Temple We looked into about 6 different programs, but nothing fit the complexity of our business. We're a nonprofit with 13 spaces available on an hourly basis at standard or subsidized rates and host an average of 120 events every week with an emphasis on cultivating connected community. Review Source CT Cori T. Hospitality & Event Sales Manager Events Services Used the software for: 6-12 months ### "Outstanding Product" August 12, 2018 5.0 Event Temple has solved our multi-team dilemma of "Did you answer that client?" "Do they have their contract?" "Has the wedding next week paid?" Makes it so easy for all of our team to log into the same program and know what is happening daily, monthly, and annually at our venue. Pros All-in-one program! Contracts, inquiries, follow up emails, reminders, reservations of space/appointments/events, built in calendar, client management, invoices... It does it all with excellent customer service. Cons Only con I can think to put is that when events go past 12:00am midnight, there isn't a time option for that (will show up on two different calendar days). Not a huge issue, my team just writes the event time in the event name. Review Source VR Verified Reviewer Banquet Server Events Services Used the software for: Less than 6 months ### "Fantastic System" September 18, 2018 5.0 Pros Overall a fantastic and intuitive system for event planning for a hotel (or hotel like) business where multiple spaces. I love that the team is still constantly developing new features and are open to input from people using it on what kinds of features would be nice to see in the future. Cons Not really a con, but I guess that it is still in the development stage. I'm really excited to see what it looks like in the future. Review Source JA Jessica A. Event Coordinator Used the software for: Less than 6 months ### "This is a great software! " May 30, 2018 5.0 Pros Once I learned it, it is easy to use. I like the task features and being able to maintain groups through the dashboard. Sending contracts, BEOs, and invoices are super easy. And you also have the ability to download them as a PDF. I also like that everything is customizable so I can easily change the wording of something later. They also have an online university that pretty much covers any sort of questions you might have. Creating invoices is super easy too. Cons The only thing I wasn't super happy about was that I had to create all my own documents. Most of the software companies we talked to created the BEO and contract formats for us. This took a lot of time and was stressful, I wish I had more help at the beginning. Review Source Response from Event Temple June 4, 2018 Hi Jessica! Thanks so much for the review. We have created BEO and Contract templates now so moving forward, all future customers in our system will get these. We also now include help importing all of the existing documents, contacts, leads, etc as part of our setup process. I'll touch base with you personally on this too. AL Andrew L. Pastry Chef & Partner Food & Beverages Used the software for: 6-12 months ### "Great product with very responsive customer service" April 2, 2019 5.0 Not only does it help me be better organized, but It also makes it very clear what members of my team aren't very organized. Pros Works great, super easy to use and if you're a detail oriented, organized person, ET will help you thrive at your job. Not only does it help me be better organized, but It also makes it very clear what members of my team aren't very organized. Cons The few things I didn't like about it, I brought up with CS and the changed the program. Review Source MB Melissa B. Event Coordinator Hospitality Used the software for: 6-12 months ### "Amazing Service. Amazing Product. " August 3, 2017 5.0 More sales! Faster response time from leads. LOVE this product, and have suggested other vendors purchase Event Temple as well! Pros Event Temple is so easy to use. Within hours of buying this product, we were up and going. The customer service given is unheard of. They truly care about our experience with their product and have actually adapted their product to reflect our needs. Review Source Response from Event Temple August 3, 2017 Thanks so much for the review Melissa!!! I know you have a huge venue running a lot of events (and even more inquiries) so it's really nice for us to hear that the system has been handling things well for you. I'm excited to build more together with your feedback in the future too! We really enjoy working with you all :) WC William C. Volunteer Extraordinaire Events Services Used the software for: 2+ years ### "Easy to use, flexible application" June 17, 2020 5.0 From the start, support was very helpful. Because we're a small shop with lots going on, it took us a while to get going. However, Event Temple's support team was there to guide us. Pros The flexibility and ease of use. Support has been outstanding and their Development team has listened and acted upon our needs. Cons I wish the intake forms allowed more customization. It would also be helpful for our clients to have access to a customer-based version of AirTable so the could see all the details of their event online. Review Source WM Waira M. Sales Representative Used the software for: 6-12 months ### "Fantastic software with very intuitive features, layout and easy access support." July 28, 2017 5.0 The software works great, the support team is phenomenal and I tell every sales rep I know in the events industry to utilize it. Pros The automation features mean that I spend way less time writing emails, tracking who/when I sent emails to and has increased my sales closing rate. The pipeline feature I love as it's 100% customizable and the visual display really helps me keep track of all of my leads. Event Temple has handsdown transformed my sales process, my sales numbers and honestly my life. Review Source Response from Event Temple July 28, 2017 Thank you for the awesome review Waira! It's awesome to hear that your sales closing numbers are up and that you like the layout. JA John A. Managing Member Events Services Used the software for: 1-2 years ### "We were early adopters, and have had a great experience for our wedding venue. Great follow up" August 25, 2017 5.0 Quick follow up to inquiries. Pros The ease with which we can change outgoing emails and pipelines. Customer reps have been very helpful in providing us tips to grow our business, and have been responsive when we've had suggestions or issues Review Source Response from Event Temple August 25, 2017 Thanks so much for the great review John. It's been awesome getting to know you and Lane and we've really enjoyed being a part of your venue's growth. Here is to your continued success! MA Michael A. IS Manager Hospitality Used the software for: I used a free trial ### "Great Events System software" January 13, 2023 5.0 Pros Less hassle to IT in terms of preventive maintenance. Ease to use. Cons Integration to our existing opera pms is too difficult to setup. Review Source AW Alan W. Owner Entertainment Used the software for: 6-12 months ### "This software streamlines my follow ups and has increased my bookings." July 28, 2017 5.0 Increased bookings! Pros It's easy to set up and use. There is great customer support if you every have any questions the team always gets right back with you. Cons There is no mobile application. I would love to see this developed so I could keep in touch with customers when I'm on the go. Review Source Response from Event Temple July 28, 2017 It's great to hear the software is making you money Alan. We haven't had many requests for a mobile app, but we have definitely been discussing it internally. It's a good idea. I'm going to send you an email to learn a bit more about what you'd like the app to look like. Rhian W. General Manager Used the software for: Less than 6 months ### "The experience was fluid and the transition uncomplicated . " December 18, 2017 5.0 Pros I loved the pipeline and the calendar view with all being on one platform. After finding Delphi extremely unfriendly it was refreshing to see everything and to have accesses to support when needed. Review Source SF Sam F. Lead Entertainer Entertainment Used the software for: 6-12 months ### "Gamechanger!" July 31, 2017 5.0 Changed so many things for the better Pros Our team can all see where each client is at, which helps us work remotely. The auto responder has gotten a lot of great feedback. Cons It took too long to come to my attention. We could have used this many years ago. I do wish I could get better graphical representation of hoe my company is doing Review Source Response from Event Temple August 3, 2017 Thanks so much Sam. Im so happy to hear about the awesome results you are getting with Event Temple!!! JC Jay C. Meeting and Event Coordinator Events Services Used the software for: Less than 6 months ### "Easy, Intuitive CRM" February 14, 2019 5.0 Excellent. There are other CRMs out there but Event Temple meets our needs perfectly. Pros This CRM is perfect for our event space. It's easy to use and flexible so that we can change it to meet our specific needs. I've used other, more complicated and expensive CRMs and I would not go back. I work in a busy facility with a small team and many moving parts. Event Temple is a powerful tool for sales, invoicing AND managing our spaces. It's easy to use but when I had a question, the crew at Event Temple was quick to respond and took the time to make sure I was satisfied. Cons I have no complaints. I'm only writing here because I had fill this in to finish the review. Review Source Response from Event Temple February 15, 2019 Thanks so much Jay! We're very happy to hear you are seeing great results with our venue management software and CRM! SM Sandy M. Manager/Owner Used the software for: 6-12 months ### "Great application for automated emails which I was doing by hand previously. Tons of time saved!" July 28, 2017 5.0 Pros Easy to use. I can create my own forms. Great for following up with current clients and prospective clients automatically. Just enter client's name, email and the template you want following and let it run! The administration is very nice and responsive. Review Source Response from Event Temple July 28, 2017 Thanks so much for the great review Sandy!!! It's awesome to hear that you are able to manage leads, forms and event planning at your venue with Event Temple. AS Angela S. Event Planner Events Services Used the software for: 6-12 months ### "Use the drip email system and tracking who has viewed my emails after wedding shows. " July 31, 2017 4.0 I'm able to send drip emails and reminders and send out my blogs to prospects and I get a lot of open emails. Pros Easy to use for wedding couples. I like that I can use the calendar to get a quick snapshot of prospects for wedding shows. I have tried other systems and by far I get the most open rates from this system than others. Cons I would like to use it for business clients, still working figuring that out. Would like it if there was an automatic disclaimer on the bottom to opt out of the email. Review Source Response from Event Temple August 3, 2017 Hey Angela, Thanks so much for the feedback. There is no need for the opt-out button because it's not meant to be an email marketing system. It's supposed to feel personal so having an opt-out would defeat the purpose. Instead, if they reply the email will stop. We appreciate your feedback but I feel you are using the system in a way we didn't intend it to be used and that's why you want to see the opt out. If I am wrong with my assumption on this please let me know. It is not meant to be a replacement to mailchimp, aweber, etc. Instead it is just to make sending all of your personalized emails faster and easier. It wouldn't make sense to put an opt out on your personal emails. Let's hop on a call to chat about it more. MW Maggie W. Event coordinator Used the software for: Less than 6 months ### "Easy to use, great integration, impressive" May 5, 2018 5.0 Pros I've really enjoyed using this software because it covers all of the bases that you need when handling events and different venues. It's very easy to use and allows you to keep your client information streamlined and consolidated. Cons There's isn't much I dislike. I wish that it was easier to apply customer information to multiple accounts, but that could honestly be user error. Review Source Response from Event Temple June 4, 2018 Hi Maggie! Thanks so much for the review! I'll touch base to make sure I help you out with entering customer information into multiple accounts. BM Brandon M. Videographer Events Services Used the software for: 6-12 months ### "Great option to never forget your clients!" September 15, 2017 5.0 Saves me some time not having to actively follow up Pros Easy to use, great automation. Being able to see stats on your emails as well as read receipts is awesome! Cons For the price, I wish I could use it as a fully developed CRM instead of having to use both ET and 17Hats Review Source PM Phill M. Director Hospitality Used the software for: 6-12 months ### "I can now see all our leads, their status at a glance. Saves so much time. E-mail automation is fab." August 2, 2017 5.0 Time saving, easier tracking of incoming leads. Pros Drag and drop across the dashboard. E-mail integration with O365. E-mail response automation. Filtering by lead status is also really easy. Cons Writing e-mails can be slightly 'laggy' sometimes, but it is over the internet, so not really the softwares fault. Review Source Response from Event Temple August 3, 2017 Hey Phill, Thanks for your review! I just checked my side and the emails appear to be instant, let's do a screenshare on your computer sometime and see if we can speed it up for you. Im pretty sure this is an internet thing, not an Event Temple thing but I'd like to triple check to make sure it's SUPER FAST for you. DB Dena B. Co-owner Used the software for: Less than 6 months ### "I have been very impressed with this service." August 10, 2017 5.0 Pros I love the ease of this service and how it reaches brides almost immediately and automatically. I love the features of the pipe line and how I can organize leads and keep track of sales. Cons I am still trying to figure out how I can just send a one time email blast like for example to a wedding show lead list. How to import leads and then just send one email to them instead of a series. I would like to be able to design emails with pictures and lay outs as I do with constant contact. Review Source DJ Dustin J. General Manager Entertainment Used the software for: Less than 6 months ### "We love using Event Temple to capture, maintain, and track our leads." July 28, 2017 5.0 Pros We like the texting feature the most. Our target client's would rather get an instant text message from us than email's or phone calls. Cons Event temple is consistently updating their product and features. With that being said there isn't any con's as of right now. Review Source Response from Event Temple July 28, 2017 Thank you very much for the review Dustin. Reading your review means a lot, especially since you have a pretty large organization with a large number of users. We will continue to add and update the product and will keep you posted of our future changes. RH Rob H. Owner/Sales Entertainment Used the software for: Less than 6 months ### "This has been a game changer for my business." July 31, 2017 5.0 More sales period. Helps save me time and educate my potential clients. Pros Email & texting in one service Ability to reach software designer directly for help Multiple follow ups for different services. Great videos posted with additional things to help my business. Cons I would like to get a text notification when I get a new lead. Review Source Response from Event Temple August 3, 2017 Hey Rob, Thanks so much for the review! We can definitely look into building a text notification for when you get a new lead. YC Yenifer C. Catering Manager Restaurants Used the software for: Less than 6 months ### "Campisi's Review " June 5, 2019 5.0 It's been great so far! Rep. is a great help Pros What I like most about this software is how customizable the document are! Cons Adding gratuity to each menu item instead of just picking the gratuity once Review Source TS Tina S. Independent Travel Agent Used the software for: Less than 6 months ### "Save's me time which in the end saves me money." August 24, 2017 5.0 Pros I love that I have have multiple pipelines to be able to organize my work easily. I purchased the program it did take me a couple of months to really start using it. I love that I can set the follow ups especially from a wedding show. This has saved me a lot of hours each month to which in the end save's me money. Review Source Response from Event Temple August 24, 2017 Thanks so much for the review Tina! JW James W. GM food & Beverage Food & Beverages Used the software for: Less than 6 months ### "Event Temple" August 14, 2018 5.0 It has been great really enjoy using the program Pros A great program really helped organize our events and function and as we up date in real time great for the team as it keeps them informed. Cons All pretty good, maybe a little more info on the outlook calendar Review Source Similar Products Featured ## Related categories [Venue Management](https://www.capterra.com/venue-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Catering](https://www.capterra.com/catering-software/)