# ElephantDrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ElephantDrive the right Backup solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/157967/ElephantDrive/reviews --- ElephantDrive 4.7 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 7th, 2025 # Reviews of ElephantDrive Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amber N. Cosmetologist Used the software for: 1-2 years ### "I use ElephantDrive to backup all my date and work on the go!" April 12, 2018 5.0 Pros I love how seamlessly it syncs to all my devices and is accessible from anywhere. I work on the go and in many different locations. It also instructs how to use the software very easily, which helps me a lot because I'm by no means tech-savy. I feel secure knowing my data is protected. Cons I had some initial trouble using it with Android, but then almost immediately after I ended up switching to Iphone anyway, so when I downloaded the app on ios it was totally fine Review Source Response from ElephantDrive April 15, 2018 Thanks for posting - we will look into the problems you experienced with our Android app, but are glad to hear that it sounds like you are up and running on the iPhone app. AK Allan K. Research Officer International Affairs Used the software for: 2+ years ### "A personal vault for my most precious files" August 5, 2021 5.0 ElephantDrive allowed me to save and recover some very useful work documents when our systems were ravaged by a deadly virus that corrupted a large number of files in the institutional cloud storage service we used. Fortunately, I kept a personal backup of all files I worked on in ElephantDrive so I was able to quickly recover the files of interest to make sure no valuable time was lost. Pros What I liked most about using ElephantDrive is the ease of use. Setting it up on my multiple devices was very simple and direct. The best part was that my files synced in real time without any delays at all. Cons The storage capacity given for the free account should be expanded. Review Source MY MONICA Y. Program Director Used the software for: Less than 6 months ### "Back up your files" March 26, 2018 5.0 Pros Backed up files fast once the steps were followed More than one user Works with multiple devices Fast connection Cons Not user friendly Too many steps needed to back up the information compared to other products Costumer service took long to respond Review Source Response from ElephantDrive March 28, 2018 Hi Monica, Thanks for your candid feedback. We apologize for any delay in our support response and will work to improve that in the future. We would be happy to offer you a credit or some additional bonus storage to make up for it - just reach out to feedback@elephantdrive.com and reference this link if you are interested. Thanks, ElephantDrive HT Heather T. writer Used the software for: 2+ years ### "I back up everything in my life with Elephant Drive - it never fails me! " February 15, 2018 5.0 Pros While I love the automatic backup function, the Elephant Drive Everywhere feature is my lifesaver. I've been far from home and needing to remember some small detail - whether it be a medical record, or something even more personal that no one else would have access to, and Everywhere is there for me. One good story of ElephantDrive Everywhere coming through for me happened when I found myself near the university my mother used to teach at and I wanted to visit the classroom that had been hers. Using ElephantDrive Everywhere, I was able to locate on my cell phone a digital copy of an old letter I had of hers, which had the address of her classroom on it. All of this happened when I was 3000 miles away from the computer to which I had originally scanned and saved that letter! ElephantDrive Everywhere had it right there for me, on my phone. It was awesome. Cons It took me a little bit of learning to get used to the UI. They could have a better start up or tutorial process. Review Source Response from ElephantDrive February 21, 2018 Excellent - glad you are getting value out of ElephantDrive. We will keep working on improving the UI to make it easier in the future. Moises R. Analista de planificación de mantenimiento Used the software for: Less than 6 months ### "this is a cloud storage service that allows its users to perform data backups in a scheduled manner." April 11, 2018 5.0 Pros it is nice this service runs on both Windows and Mac platforms, and allows users to create simple automated rules for protecting data by moving it into an ElephantDrive account. Cons the least i like about is that ElephantDrive doesn't offer an unlimited plan. so you have to add that plan because the competitors offer unlimited backup. Review Source Response from ElephantDrive April 13, 2018 Hi Moises - Thanks for the feedback. We want to address your note that we add an unlimited plan since it's an important issue and relevant to others. We found there are 3 ways to offer "unlimited": 1) unlimited capacity with other limitations (e.g. limit number of devices, transfer speed, file types, etc.). This seems like deceptive marketing - promises unlimited, but imposes practical limits. 2) truly unlimited capacity, priced high enough to protect against outliers (who generate much higher costs than the mean or median users). We want clear, affordable pricing for all, so have not gone this route. Many companies have offered low priced unlimited plans, but discontinued. 3) unlimited capacity in tiered chunks - this is what we offer. We have plans for any amount of storage a user needs (even PB scale), but we offer capacity in tiers. We realize this isn't what you are requesting, but it is a set up we know we can support indefinitely. Thanks again for your support! BK Ben K. Managing Director Marketing and Advertising Used the software for: 2+ years ### "Elephant Drive gives me total peace of mind. No more worries about hard drive crashes!" August 4, 2017 5.0 Peace of mind. Pros Multi-device backup all within one account. I have two computers plus my phone backed up to the cloud and the files are sync'd between them. If I add a NAS then backup for that is included too. Cons It does file sharing very well but isn't designed for collaboration as much as some other programs. This does make sense though since ElephantDrive is more for cloud backup of all my files than for anything else. Review Source Response from ElephantDrive August 7, 2017 Thanks for your feedback! In addition to protecting you from hard drive crashes, ElephantDrive protects from ransomware and natural disasters too. We appreciate your use of ElephantDrive and for sharing about your experience. AM Andrew M. Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very competitive in price and features to more well known storage solutions." November 29, 2018 4.0 It is hard to decide between Elephant Drive and Dropbox. I get much more free storage with Dropbox, but all in all, I prefer the interface and reliability of Elephant Drive. Especially on th eAndroid app. Pros The price is competitive. And it works at least as well as Dropbox for my incremental backups. I think it wins on the syncing side. Just seems more reliable in that respect. They had a free trial so I could play with it and see how it was. I liked it. I'm not sure if it is just me, but the android app does seem faster and easier than Dropbox. Cons I wish file size didn't have limits, so I can backup large backup files. That seems pretty universal though. Review Source Response from ElephantDrive November 30, 2018 Thanks very much for your review - both the positive remarks and the candid feedback about file size. Please feel free to message us directly via support@elephantdrive.com. Depending on the file sizes you need supported, we may have special plans that can help. JP Jed P. Head of Technology & User Experience Used the software for: 1-2 years ### "Simple, yet powerful with an easy to use interface" January 23, 2018 4.0 Pros ElephantDrive can backup files to the cloud and synchronize files between computers. Another great feature is the ability to synchronize across different platforms and devices through mobile apps for every device. Cons The biggest con has to be the file size limits. Currently there is a 1 GB file size limit (5 GB for business plans). I would love to see this increased. Review Source Response from ElephantDrive January 24, 2018 Thanks so much for taking the time to submit a review and for your candid feedback. One important note - while we still do enforce individual file size limits, we are increasing them over time and already allow larger files than you note in the "cons" section. Current personal plans support files up to 2 GB and current business plans support files up to 15 GB. If you are seeing anything else, please write to us at support@elephantdrive.com (it could be that you are somehow on a legacy plan). Looking forward to helping you back up larger files! VR Verified Reviewer Post Production Manager Used the software for: 6-12 months ### "Good solution to NAS backup" March 31, 2018 4.0 Pros I have a Qnap Nas and needed a good way to backup the data an Elephant drive seems to do the job and take little management to get things setup Cons Pricing is a little more money than others, wish it had a desktop restore client to restore files locally. Review Source Response from ElephantDrive April 3, 2018 Hi - thanks so much for your feedback in the Capterra review. One important note that might address the concern in your "cons" section - we do actually have a desktop client for restores (and you can use it to back up the desktop or laptop). This is part of the plan and has no additional costs. Also, we have mobile apps for iOS and Android, also free to use. We would be happy to help you get the desktop client set up and running. Just shoot us a note at support@elephantdrive.com. VG Vicente G. IT Engineer Computer Software Used the software for: Less than 6 months ### "Great customer support, great features, but it needs to improve Linux (RedHat) version" December 1, 2017 4.0 Pros I choose this service because it covers almost all my needs ad it works on Linux, which is a must for me. Some others offer the same features but don't have linux support Cons 1\. File size limit 2. According to logs it looks like it's excluding some file types from backup, I don't remember this restrictions from the documentation. In any case, if I use a backup system I want all files to be backup up, it's up to me to select which files types to inculde and what to exclude Review Source SM Sebastian M. Ing. Sistemas Information Technology and Services Used the software for: 1-2 years ### "Copia de Seguridad en instantes." August 7, 2023 5.0 Pros Me encanta su funcion de copia de seguridad, es rapida y efectiva, su interfas es amigable y facil de usar. Cons Teniendo en cuenta que proporciona una version gratuita esta deberia tener mas capacidad de almacenamiento. Review Source DD Darton D. Owner Used the software for: Less than 6 months ### "Works Seamlessly Across Multiple Systems" April 21, 2018 5.0 Pros It's super reliable, integrates really well with multiple platforms and offers cloud accessibility as well as file sharing. Cons It's not the most affordable option, but likely offers the most features compared to similar software. Review Source MP Mark P. RM Used the software for: Less than 6 months ### "A life saver! " February 16, 2018 5.0 Pros Super simple to use and really enjoy it was able to learn a very quick and its very reliable to me. Feel confident that everything is working well as a backup Review Source Response from ElephantDrive February 16, 2018 Thanks so much for the positive review - we really appreciate it and are glad you are having a good experience. MP Marie P. Self Employed Used the software for: Less than 6 months ### "Love this product!" April 19, 2018 5.0 Pros Amazing and functional cloud storage program that works flawlessly! I would highly recommend this to anyone looking for reliable cloud storage. Cons No cons! Great software and absolutely no complaints. I would compare this to other cloud softwares like icloud. Review Source MR Melissa R. Office manager Used the software for: Less than 6 months ### "Great product " March 17, 2018 5.0 Pros We really found this software easy to use and very versatile with lots of different options to meet all our needs. Review Source Response from ElephantDrive March 21, 2018 Thanks so much for the positive feedback. Let us know if there are any new features or tools you would like us to implement. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.