Likelihood to Recommend:Not LikelyExtremely Likely
Pros: The plug-in to Salesforce is great, they provide CEO contacts which is such a time-saver, lots of the data proves to be correct (things like employee count and recent fundraising), and I love the conference prospecting capability and Slack news updates as well. DataFox helps us source more leads and prioritize outreach more efficiently, improving our CRM's quality of data and our overall success in targeting/reaching prospects.
Cons: I find the notifications that come up on the bottom right can be annoying, and sometimes things take longer to sync than usual, but I just x-out the notification boxes and the customer support is always super helpful to the sync issues we have.
Overall: DataFox helps us source more leads and prioritize outreach more efficiently, improving our CRM's quality of data and our overall success in targeting/reaching prospects.
Good idea, but has some flaws.
Nov 08, 2017
Market Development Analyst
Used the software for: 1-2 years
Ease of Use
Features & Functionality
Value for Money
Pros: I think the customer support is the best aspect - always a quick and friendly response to any issues. The integration with Salesforce is decent, but it leaves a lot to be desired depending on how customized your Salesforce instance is.
Cons: The list building feature could use a lot of work - there are times (too often for my liking) that data changes within the list don't save. Additionally, there are a lot of issues around companies not being able to sync to Salesforce (I'll often get an error message).