---
title: "Salesloft Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Salesloft Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more."
source_url: "https://www.capterra.com/p/157977/Salesloft/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Salesloft Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Salesloft

## What is Salesloft?

Salesloft is a cloud-based revenue platform that brings together sales engagement, deal management, forecasting, and conversation intelligence in one place. Sales teams use Salesloft to manage pipelines, track buyer interactions, and forecast revenue across the full sales cycle. Core features include automated outreach cadences, call recording and analysis, deal health tracking, and real-time coaching tools. Managers can monitor team performance and pipeline health from a single dashboard. Salesloft is best suited for midsize to large B2B sales teams across technology, financial services, and professional services industries.

## What is Salesloft used for?

[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 232 user reviews

Reviews sentiment

Positive

86%

Neutral

9%

Negative

4%

Pros & cons

Effective sales process enablement

Comprehensive sales team coordination

Frequent technical disruptions

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Call Recording / 2025
-   Inside Sales / 2025
-   Sales Force Automation / 2025
-   Sales Forecasting / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Contact Management / 2026
-   Conversational AI Platform / 2026
-   Insurance CRM / 2026
-   Lead Management / 2026
-   Real Estate CRM / 2026
-   Sales Content Management / 2026
-   Sales Force Automation / 2026
-   Sales Forecasting / 2026
-   Sales Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Salesloft?[Manage this product listing](https://www.g2.com/products/salesloft/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salesloft

4.3 (232)

VS.

[### Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Starting Price

$0.01

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (232)

Ease Of Use

4.9 (166)

Value For Money

4.1 (167)

Value For Money

4.9 (161)

Customer Service

4.1 (173)

Customer Service

4.8 (161)

## Salesloft alternatives

[Breakcold](https://www.capterra.com/p/10011093/Breakcold/)

[4.8 (94)](https://www.capterra.com/p/10011093/Breakcold/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10011093/Breakcold/)

[Slack](https://www.capterra.com/p/135003/Slack/)

[4.7 (24,230)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135003/Slack/)

[Outreach](https://www.capterra.com/p/159318/Outreach/)

[4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159318/Outreach/)

[Salestarget.ai](https://www.capterra.com/p/10028614/SalesTarget/)

[4.9 (50)](https://www.capterra.com/p/10028614/SalesTarget/reviews/)

Starting price

$169.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10028614/SalesTarget/)

[View all alternatives](https://www.capterra.com/p/157977/Salesloft/alternatives/)

## FAQs about Salesloft

Overview

### What problems does Salesloft solve?

Salesloft solves missed follow-ups, scattered prospect activity, and time-consuming manual outreach by organizing calls, emails, tasks, and social touches into repeatable cadences. SDRs, BDRs, account executives, sales managers, and marketing teams use it to prioritize engaged leads, log CRM activity, share effective templates, and coach teams using outreach and call data.

Answer based on 190 reviews

Overview

### Which roles and teams benefit most from Salesloft?

Salesloft is most used by account executives, sales development representatives, and business development representatives managing prospecting, outreach sequences, and follow-up tasks. Sales managers and sales operations teams use it to monitor activity, guide team performance, and maintain consistent sales processes. Executives use reporting to review pipeline activity and revenue progress.

Answer based on 228 reviews

Overview

### What company size and industries is Salesloft built for?

Salesloft is built for small businesses, which account for 58% of reviewers, and Computer Software organizations, at 43%. It supports revenue teams including SDRs, AEs, AMs, and customer success teams, while also serving midsize businesses (31%) and enterprises (11%) across IT services (12%) and marketing and advertising (6%).

Answer based on 232 reviews

Features and Usability

### What are the key features of Salesloft?

Salesloft includes sales engagement features for teams, centered on cadences that organize prospecting emails, calls, and LinkedIn outreach. It provides call recording and an auto-dialer for call tracking and coaching, plus lead management, email tracking, reporting and analytics, and performance management for monitoring activity and goals.

Answer based on 30 reviews

Integrations

### Which third-party tools and platforms does Salesloft integrate with?

Salesloft integrates with over 20 third-party tools, including Gmail, Salesforce Sales Cloud, Microsoft Outlook, HubSpot CRM, LinkedIn Sales Navigator, Microsoft Teams, Gong, and Cognism. Its integrations cover email, CRM, sales intelligence, communication, and revenue workflow tools, with reviewer feedback most frequently confirming Gmail, Salesforce Sales Cloud, and Outlook connections.

Answer based on 57 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Salesloft?

Salesloft offers in-person and live online training, webinars, videos, and documentation. Reviewers report that SDRs, BDRs, and other nontechnical users often learn core cadences and templates quickly. New users and teams adopting advanced functionality may need more time, self-study, and guidance to avoid feeling overwhelmed.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does Salesloft offer, and how do users rate the experience?

Salesloft offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as fast, responsive, and helpful during onboarding and technical issues. However, others report unresolved tickets, slow email exchanges, difficulty reaching representatives, and unhelpful responses when outages or dialer problems occur.

Answer based on 39 reviews

Features and Usability

### How well does Salesloft manage sales email outreach?

Salesloft centralizes sales email outreach with cadences, personalization, scheduling, and engagement tracking. Sales development teams value automatic logging and visibility into opens, clicks, and replies, while marketing users use templates for larger campaigns. Some users report delivery or spam concerns, email formatting limits, daily sending caps, and occasional inaccurate tracking alerts.

Answer based on 92 reviews

Features and Usability

### How well does Salesloft manage prospecting cadences?

Salesloft organizes repeatable prospecting cadences across email, calls, and tasks, helping sales teams maintain consistent follow-up. SDRs and account teams value shared templates, lead segmentation, engagement visibility, and Salesforce syncing. Some users find advanced workflow rules, targeted calling views, and handling custom follow-ups less flexible, especially across many cadences.

Answer based on 83 reviews

## Pros and Cons

Effective sales process enablement

97% positive reviews out of 29

Most reviewers report sales features help organize, track, and streamline daily sales activities for better results.

Kevin H.

Senior SDR, 201 - 500 employees.

"Overall, SalesLoft has been a game-changer for managing outbound sales efforts."

Frequent technical disruptions

76% negative reviews out of 33

Most users report bugs and issues, including crashes, glitches, and integration problems, regularly disrupt daily workflows.

James W.

Revenue Operations Manager, 51 - 200 employees.

"The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more development work could be put into maintaining and upgrading the existing features to be more stable"

Comprehensive sales team coordination

97% positive reviews out of 29

Most reviewers describe sales team management as efficient, with automation, analytics, and workflow customization boosting productivity.

John G.

Account Executive, 501 - 1,000 employees.

"I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity."

Streamlined and scalable outreach management

100% positive reviews out of 24

Most reviewers indicate outreach is easy to organize, automate, and personalize, improving efficiency and tracking.

## Features

AI summary

Based on 611 Sales Engagement Platform reviews

Capterra data shows that buyers of sales engagement platforms rank the following features as their top priorities:

-   **Lead Generation** (**61%** of reviewers rated this feature as critical)
-   **Communication Management** (**49%**)
-   **Campaign Management** (**48%**)

Salesloft supports all three of the features reviewers value most: **Lead Generation**, **Communication Management**, and **Campaign Management**. Together, these capabilities help businesses find and develop new opportunities, manage outreach across channels, and run coordinated campaigns more effectively, allowing teams to improve sales activity and keep pipeline growth on track.

Lead Generation

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the process of attracting and converting business prospects into leads

Campaign Management

4.0 (23)

78.26% of 23 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Reporting/Analytics

3.9 (30)

66.67% of 30 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Prospecting Tools

3.8 (17)

58.82% of 17 reviewers that rated this feature as important or highly important

Tools designed to streamline the process of lead generation and management for sales teams

Workflow Management

4.2 (25)

68.00% of 25 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

For Sales Teams/Organizations

4.4 (34)

76.47% of 34 reviewers that rated this feature as important or highly important

Caters to sales teams

Salesloft 69 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

System that automatically dials calls

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Manage and track all past and future calls.

Record the audio of phone conversations for quality assurance purposes

Highlight specific time marks for annotation and review purposes

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Voice conversion to text

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage contact details and communication with clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Ability to handle large datasets

Defines specific deal parameters to negotiate and secure deals

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Predefined actions automatically performed on the occurance of specific events

Move files across different systems or networks

Intended to be used by insurers

Operate/access software on iPad Devices

Caters to sales teams

Primarily serving startup companies

Games or game-like elements to track progress and reward accomplishments

Allows employees to set and manage work or career related goals

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Record the audio of phone conversations for quality assurance purposes

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track all opportunities for potential sales and convert them into recurring revenue

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Arrange tasks based on the level of priority or urgency

Tools designed to streamline the process of lead generation and management for sales teams

Record live video calls to play later

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Automate processes to manage leads, contacts, opportunities and sales activities

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Pipeline view and tracking lead status

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Automatically record calls at predetermined times

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (232)

4.2

Based on 232 reviews

## Pricing

Value for money

4.1 (167)

[View pricing plan details](https://www.capterra.com/p/157977/Salesloft/pricing/)

Basic

$0.01

Value for money

4.1 (167)

4.1

Based on 167 reviews

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Gong](https://www.capterra.com/p/157969/Gong-io/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (173)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (173)

4.1

Based on 173 reviews

## User reviews

Overall rating

4.3

Based on 232 reviews

Filter by rating

5(118)

4(82)

3(22)

2(4)

1(6)

Mentioned topic

Sorted by most recent

Connor W.

Account executive

Computer Software

### "Easy use, easy adoption, easy delivery "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2026

Overall I have had a great experience on salesloft, it has been the best cadence management tool, marketing/research helper, task management lite, contact management lite tool I have used so far. They understand their niche and what the customer needs and deliver.

Pros

Ease of use, delivery and tracking of actions/tasks, clean ui, ability to quickly navigate through contacts/sequences/cadences/marketing efforts and more. Using Salesloft and other competitors in the space, there is a difference that can be felt while actively building out and using engagement lists for prospects on the app.

Cons

I would say my biggest “dislike” would just be value for money. It is a great product with a premium price tag - and for many that is great. Some competitors in the space can do most of the capability that salesloft offers, albeit with some trade offs, for a little bit easier on the budget.

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Integrations, wanted better tool for large scale sales org

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Marissa W.

Senior Account Executive

Computer Software

### "SalesLoft for Cadence - Prospecting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 5, 2026

Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized. I've found the customization of SalesLoft to be much better and the integrations into other platforms like Gmail and Salesforce is cleaner.

Pros

It's very easy to use and makes day to day workflow operations manageable, organized, and time effective.

Cons

There is often a problem with emails getting automatically sent to Spam due to the automation. Unless emails and activities are customized, it's meaningless activity taking up your day.

Switched from

[Groove](https://www.capterra.com/p/177789/Groove/)

Groove had limited customization and wasn't as integration friendly with our existing tools like Salesforce, ZoomInfo, and Gmail.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Head enterprise sales

Computer Software

### "Good for sequencing but not for wider GTM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 17, 2025

The Salesloft team were great made transition between products simple but functionality for SDR team was worse than Outreach

Pros

The UI/UX is simple and intuitive for a sequencing tool it is easier to adopt than Outreach and our AE team preferred it.

Cons

The level functionality and depth of reporting was limited compared to Outrach which had far more customisation and reporting capabilities.

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Simpler and cleaner functionality for sequencing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

John G.

Account Executive

Accounting

### "Sales Productivity Hack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

My overall experience has been very positive. Keeping me organized and helping boost my sales productivity.

Pros

I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity.

Cons

Call handling flaws, CRM sync/email deliverability issues, inflexible cadences and plugin stability and security vulnerabilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Darby C.

Account Executive

Banking

### "Great Prospecting Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 24, 2025

Overall experience with Salesloft has been great. I do believe it makes a meaningful impact on our business in a positive way.

Pros

Salesloft is great for prospecting. I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts. I can also build cadences out for my broader team and foster coordination across the sales team. It makes prospecting conversations focused and allows us to set more meetings than we would without it.

Cons

Salesloft has a lot of functionality and can be overwhelming at times without proper training. They do have lots of self help articles that are useful though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kevin H.

Senior SDR

Computer Software

### "Powerful Sales Engagement Tool That Boosts Productivity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 31, 2025

Overall, SalesLoft has been a game-changer for managing outbound sales efforts. It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor usability issues, it’s been well worth the investment.

Pros

The cadence automation and email tracking features made it easy to stay organized and reach out to prospects at scale.

Cons

The learning curve was a bit steep at first, and sometimes the platform felt slow when handling large amounts of data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Scott B.

Director, Sales Development

Health, Wellness and Fitness

### "10/10 would recommend Salesloft"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

The platform is intuitive, easy to customize, and makes it simple to manage multi-channel outreach at scale. From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative work each week.

Pros

Salesloft is my favorite sales enablement platform. I like Salesloft's analytics data for cadences. These insights help with coaching and accountability.

Cons

CRM integrations (like Salesforce) can sometimes lag in real-time updates. This can lead to a delay in reporting.

Alternatives considered

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Reasons for choosing Salesloft

Better pricing for similar features. We also had great customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RE

Ryan E.

Business Development Consultant

Marketing and Advertising

### "The Key to Success"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 7, 2025

Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity. I feel like SalesLoft contributed to my success as a Business Development Consultant. If I could use it today in my new role I would and recommend this solution to those looking for a sales enablement tool that is super user friendly and worth the buy!

Pros

SalesLoft kept me organized and productive. This tool made a job that looked impossible show up like a job that was a piece if cake. Let's just say it helped me work efficiently and it was easy to use, and gave me so many hours back in my day.

Cons

The slightly difficult functionality I can think of would be report building/exporting. There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect columns.

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

We did not see an ROI with Outreach. The cost was very high.

Alternatives considered

[LeadIQ](https://www.capterra.com/p/155935/LeadIQ/)

[Apollo.io](https://www.capterra.com/p/158696/Apollo/)

Reasons for choosing Salesloft

We chose SalesLoft because of the intitial support in the evaluation process and because it had enough robust features for us but was not overwhelming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Andy H.

Sales Account Manager

Education Management

### "Salesloft: Hitting the Right Notes—Until You Hit the Daily Limit"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 12, 2025

I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized. However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication look off-brand, and calling features that can be glitchy or unreliable. The platform offers great structure for sales workflows, but falls short in customization, reporting depth, and polished email presentation.

Pros

I appreciate the ability to build and manage email cadences, templates, A/B testing, and tracking. It did help me keep my outreach organized, efficient, and effective.

Cons

The drawbacks I did not enjoy was the limited daily email caps that throttle outreach, formatting issues that make emails look clunky or off-brand. In addition, the calling features can be at times glitchy or unreliable.

Switched from

[Yesware](https://www.capterra.com/p/136698/Yesware/)

Company decision and I dont have the authorization to disclose.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tom L.

Marketing Director

Information Technology and Services

### "Good outbound prospecting tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 26, 2025

Very happy with the tool, enables us to scale outbound comms while retaining a personalised approach.

Pros

Good prospecting tool which is easy to create automated cadences/workflows out to prospects/customers etc. Ability to add in a level of manual customisation as well helps to scale outbound comms easily.

Cons

Search functionality could be better e.g. ability to filter contacts by 'does not include...'. Although it integrates with our CRM (HubSpot), this could be better. At the moment it's fine for sharing info between the two on engagement, but lacking in terms of properties. There are workarounds but it could be better.

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Stopped using Zoominfo for contact data, and needed a new solution for outbound engagement. Salesloft also significantly better than Zoominfo's offering at the time.

Alternatives considered

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

Reasons for choosing Salesloft

Cost and keeping the Hubspot CRM data healthier with engaged contacts only.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157977/Salesloft/reviews/)

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