# SalesLoft Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SalesLoft Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more.

Source: https://www.capterra.com/p/157977/SalesLoft

---

# 

 SalesLoft Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SalesLoft

## What is SalesLoft?

Clari + Salesloft is an AI company architecting the future of revenue. By building a Predictive Revenue System, the company helps organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. The platform captures deal data signals and uses tailor-built AI to create context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution, returning thousands of hours to the field and enabling predictable, scalable growth.

## What is SalesLoft used for?

[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 231 user reviews

Reviews sentiment

Positive

86%

Neutral

10%

Negative

4%

Pros & cons

Efficient sales process support

Comprehensive sales team management

Frequent bugs and disruptions

Starting price

$0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Call Recording / 2025
-   Inside Sales / 2025
-   Sales Force Automation / 2025
-   Sales Forecasting / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Contact Management / 2026
-   Conversational AI Platform / 2026
-   Insurance CRM / 2026
-   Lead Management / 2026
-   Real Estate CRM / 2026
-   Sales Content Management / 2026
-   Sales Force Automation / 2026
-   Sales Forecasting / 2026
-   Sales Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SalesLoft?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://salesloft.com/&name=SalesLoft)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SalesLoft

4.3 (231)

VS.

[4.7 (24,118)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$0.01

per user, per month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (231)

Ease Of Use

4.6 (166)

Value For Money

4.1 (166)

Value For Money

4.5 (161)

Customer Service

4.1 (172)

Customer Service

4.4 (161)

## SalesLoft alternatives

[4.5 (540)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[View all alternatives](https://www.capterra.com/p/157977/SalesLoft/alternatives/)

## FAQs about SalesLoft

Overview

### What problems does SalesLoft solve?

SalesLoft solves disorganized prospecting, missed follow-ups, and time-consuming manual outreach by centralizing calls, emails, social touches, and task reminders into structured cadences. SDRs, account executives, sales managers, and revenue teams use it to scale personalized outreach, sync activity with Salesforce, track engagement, and coach reps with clear performance visibility.

Answer based on 152 reviews

Overview

### Which roles and teams benefit most from SalesLoft?

SalesLoft is most used by sales teams, especially account executives, SDRs, BDRs, and business development managers who need structured outreach, follow-up, and pipeline progression. Sales managers and revenue operations leaders use it to standardize cadences, track rep activity, and improve coaching, while executives gain visibility into team performance and sales execution.

Answer based on 227 reviews

Overview

### What company size and industries is SalesLoft built for?

SalesLoft is built for revenue teams at small businesses, which account for 58% of reviewers, with strong use by midsize companies at 31%. It is used most in computer software at 42%, followed by information technology and services at 12% and marketing and advertising at 6%, across SDR, AE, AM, and CS functions.

Answer based on 231 reviews

Features and Usability

### What are the key features of SalesLoft?

SalesLoft includes core sales engagement features like cadence management, email management with templates and tracking, and an auto-dialer for call logging and recording. Differentiating features include conversation intelligence, reporting dashboards, and CRM integrations with Salesforce, Gmail, Outlook, and LinkedIn Sales Navigator for coordinated outreach and pipeline visibility.

Answer based on 92 reviews

Integrations

### Which third-party tools and platforms does SalesLoft integrate with?

SalesLoft integrates with Gmail, Salesforce Sales Cloud, Microsoft Outlook, HubSpot CRM, LinkedIn Sales Navigator, Zoom Meetings, Calendly, and LeadIQ. It supports over 20 integrations overall, with reviewer-confirmed connections centered on email, CRM, prospecting, and meeting scheduling, plus catalog listings such as Slack, Clari, and Highspot.

Answer based on 59 reviews

Getting Started and Support

### How easy is it to onboard and train a team on SalesLoft?

SalesLoft is fairly quick to onboard for SDRs, BDRs, and other frontline users, who often learn the basics fast. It offers in-person training, live online sessions, webinars, and documentation. Admins and teams using more advanced features or custom workflows typically need more time, guidance, and self-study.

Answer based on 26 reviews

Getting Started and Support

### What customer support options does SalesLoft offer, and how do users rate the experience?

SalesLoft offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, responsive, and helpful during onboarding, implementation, and bug fixes. However, others report inconsistent follow-through, unresolved technical issues, slow escalation, and frustration with account management, billing, and cancellation handling.

Answer based on 39 reviews

Features and Usability

### How well does SalesLoft handle email outreach and tracking?

SalesLoft makes email outreach easier to organize, automate, and track for sales teams. SDRs, BDRs, and marketing teams often use it for sequences, personalization tags, open tracking, and scheduled sends, though some users report spam placement, formatting issues, false engagement alerts, and occasional sending limits or reliability problems.

Answer based on 92 reviews

Features and Usability

### How good is SalesLoft for building and managing cadences?

SalesLoft gives sales teams a clear way to build, run, and monitor prospecting cadences. SDR teams and enterprise sales groups value the repeatable workflows, shared templates, and CRM syncing, but some users want more rule customization, easier sequence management, and better handling for custom follow-ups or underperforming cadences.

Answer based on 83 reviews

## Who uses SalesLoft?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 102 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 102 reviews

Sales & Business Development

78%

Sales & Business Development

78%

Marketing

5%

Strategy & Operations

5%

Logistics & Supply Chain

3%

Others

8%

Top industries

Based on 102 reviews

Computer Software

53%

Information Technology and Services

27%

Telecommunications

8%

Marketing and Advertising

6%

Other

6%

## Pros and Cons

Efficient sales process support

97% positive reviews out of 29

Most users report sales features help organize, track, and enhance outbound efforts for greater productivity.

Kevin H

Senior SDR, 201 - 500 employees.

"Overall, SalesLoft has been a game-changer for managing outbound sales efforts."

Frequent bugs and disruptions

76% negative reviews out of 33

Most reviewers indicate bugs and issues disrupt workflows, causing crashes, glitches, and integration problems regularly.

James W

Revenue Operations Manager, 51 - 200 employees.

"The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more development work could be put into maintaining and upgrading the existing features to be more stable"

Comprehensive sales team management

97% positive reviews out of 29

Most reviewers describe sales team management as streamlined, boosting productivity through automation, analytics, and integrations.

John G

Account Executive, 501 - 1,000 employees.

"I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity."

Automated and organized outreach

100% positive reviews out of 24

Reviewers appreciate outreach features that automate, personalize, and organize multi-channel campaigns with analytics.

Almir B

SDR, 501 - 1,000 employees.

"SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Sales Teams/Organizations

4.3 (33)

75.76% of 33 reviewers that rated this feature as important or highly important

Caters to sales teams

Lead Management

4.4 (29)

79.31% of 29 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Reporting/Analytics

3.9 (29)

68.97% of 29 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Contact Management

4.4 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Workflow Management

4.2 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Campaign Management

4.0 (22)

77.27% of 22 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

SalesLoft 68 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

System that automatically dials calls

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Manage and track all past and future calls.

Record the audio of phone conversations for quality assurance purposes

Highlight specific time marks for annotation and review purposes

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Voice conversion to text

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage contact details and communication with clients

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Ability to handle large datasets

Defines specific deal parameters to negotiate and secure deals

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Predefined actions automatically performed on the occurance of specific events

Move files across different systems or networks

Intended to be used by insurers

Operate/access software on iPad Devices

Caters to sales teams

Primarily serving startup companies

Games or game-like elements to track progress and reward accomplishments

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Record the audio of phone conversations for quality assurance purposes

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track all opportunities for potential sales and convert them into recurring revenue

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Arrange tasks based on the level of priority or urgency

Tools designed to streamline the process of lead generation and management for sales teams

Record live video calls to play later

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Automate processes to manage leads, contacts, opportunities and sales activities

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Pipeline view and tracking lead status

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Automatically record calls at predetermined times

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (231)

4.2

Based on 231 reviews

## Pricing

Value for money

4.1 (166)

[View pricing plan details](https://www.capterra.com/p/157977/SalesLoft/pricing/)

Basic

$0.01

Value for money

4.1 (166)

4.1

Based on 166 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (172)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (172)

4.1

Based on 172 reviews

## User reviews

Overall rating

4.3

Based on 231 reviews

Filter by rating

5(117)

4(82)

3(22)

2(4)

1(6)

Mentioned topic

Sorted by most recent

MW

Marissa W.

Senior Account Executive

Computer Software

### "SalesLoft for Cadence - Prospecting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 5, 2026

Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized. I've found the customization of SalesLoft to be much better and the integrations into other platforms like Gmail and Salesforce is cleaner.

Pros

It's very easy to use and makes day to day workflow operations manageable, organized, and time effective.

Cons

There is often a problem with emails getting automatically sent to Spam due to the automation. Unless emails and activities are customized, it's meaningless activity taking up your day.

Switched from

[Groove](https://www.capterra.com/p/177789/Groove/)

Groove had limited customization and wasn't as integration friendly with our existing tools like Salesforce, ZoomInfo, and Gmail.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head enterprise sales

Computer Software

### "Good for sequencing but not for wider GTM"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 17, 2025

The Salesloft team were great made transition between products simple but functionality for SDR team was worse than Outreach

Pros

The UI/UX is simple and intuitive for a sequencing tool it is easier to adopt than Outreach and our AE team preferred it.

Cons

The level functionality and depth of reporting was limited compared to Outrach which had far more customisation and reporting capabilities.

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Simpler and cleaner functionality for sequencing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

John G.

Account Executive

Accounting

### "Sales Productivity Hack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

My overall experience has been very positive. Keeping me organized and helping boost my sales productivity.

Pros

I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity.

Cons

Call handling flaws, CRM sync/email deliverability issues, inflexible cadences and plugin stability and security vulnerabilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Darby C.

Account Executive

Banking

### "Great Prospecting Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 24, 2025

Overall experience with Salesloft has been great. I do believe it makes a meaningful impact on our business in a positive way.

Pros

Salesloft is great for prospecting. I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts. I can also build cadences out for my broader team and foster coordination across the sales team. It makes prospecting conversations focused and allows us to set more meetings than we would without it.

Cons

Salesloft has a lot of functionality and can be overwhelming at times without proper training. They do have lots of self help articles that are useful though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kevin H.

Senior SDR

Computer Software

### "Powerful Sales Engagement Tool That Boosts Productivity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 31, 2025

Overall, SalesLoft has been a game-changer for managing outbound sales efforts. It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor usability issues, it’s been well worth the investment.

Pros

The cadence automation and email tracking features made it easy to stay organized and reach out to prospects at scale.

Cons

The learning curve was a bit steep at first, and sometimes the platform felt slow when handling large amounts of data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Scott B.

Director, Sales Development

Health, Wellness and Fitness

### "10/10 would recommend Salesloft"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

The platform is intuitive, easy to customize, and makes it simple to manage multi-channel outreach at scale. From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative work each week.

Pros

Salesloft is my favorite sales enablement platform. I like Salesloft's analytics data for cadences. These insights help with coaching and accountability.

Cons

CRM integrations (like Salesforce) can sometimes lag in real-time updates. This can lead to a delay in reporting.

Alternatives considered

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Reasons for choosing SalesLoft

Better pricing for similar features. We also had great customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RE

Ryan E.

Business Development Consultant

Marketing and Advertising

### "The Key to Success"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 7, 2025

Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity. I feel like SalesLoft contributed to my success as a Business Development Consultant. If I could use it today in my new role I would and recommend this solution to those looking for a sales enablement tool that is super user friendly and worth the buy!

Pros

SalesLoft kept me organized and productive. This tool made a job that looked impossible show up like a job that was a piece if cake. Let's just say it helped me work efficiently and it was easy to use, and gave me so many hours back in my day.

Cons

The slightly difficult functionality I can think of would be report building/exporting. There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect columns.

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

We did not see an ROI with Outreach. The cost was very high.

Alternatives considered

[LeadIQ](https://www.capterra.com/p/155935/LeadIQ/)

[Apollo.io](https://www.capterra.com/p/158696/Apollo/)

Reasons for choosing SalesLoft

We chose SalesLoft because of the intitial support in the evaluation process and because it had enough robust features for us but was not overwhelming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Andy H.

Sales Account Manager

Education Management

### "Salesloft: Hitting the Right Notes—Until You Hit the Daily Limit"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 12, 2025

I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized. However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication look off-brand, and calling features that can be glitchy or unreliable. The platform offers great structure for sales workflows, but falls short in customization, reporting depth, and polished email presentation.

Pros

I appreciate the ability to build and manage email cadences, templates, A/B testing, and tracking. It did help me keep my outreach organized, efficient, and effective.

Cons

The drawbacks I did not enjoy was the limited daily email caps that throttle outreach, formatting issues that make emails look clunky or off-brand. In addition, the calling features can be at times glitchy or unreliable.

Switched from

[Yesware](https://www.capterra.com/p/136698/Yesware/)

Company decision and I dont have the authorization to disclose.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tom L.

Marketing Director

Information Technology and Services

### "Good outbound prospecting tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 26, 2025

Very happy with the tool, enables us to scale outbound comms while retaining a personalised approach.

Pros

Good prospecting tool which is easy to create automated cadences/workflows out to prospects/customers etc. Ability to add in a level of manual customisation as well helps to scale outbound comms easily.

Cons

Search functionality could be better e.g. ability to filter contacts by 'does not include...'. Although it integrates with our CRM (HubSpot), this could be better. At the moment it's fine for sharing info between the two on engagement, but lacking in terms of properties. There are workarounds but it could be better.

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Stopped using Zoominfo for contact data, and needed a new solution for outbound engagement. Salesloft also significantly better than Zoominfo's offering at the time.

Alternatives considered

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

Reasons for choosing SalesLoft

Cost and keeping the Hubspot CRM data healthier with engaged contacts only.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WH

William H.

Senior Account Executive

Computer Software

### "Great system for start ups and small scaling businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 16, 2025

It was good, we moved to a new provider because we needed more data and scalability. The new system integrates with all of our software as well.

Pros

It was a good system for marketing, creating campaigns and then monitoring who opens information emails sent to prospects.

Cons

It had limited capabilities as a scaling organisation. A lot of the features met our needs but we needed more data outputs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/157977/SalesLoft/reviews/)

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