--- title: "Salesloft Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Salesloft the right Email Tracking solution for you? Explore 562 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/157977/Salesloft/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Salesloft 4.5 (562) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Salesloft Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews DC Darby C Account ExecutiveBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts.“ November 24, 2025 AH Andy H Sales Account ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication look off-brand, and calling features that can be glitchy or unreliable.“ June 12, 2025 Connor W Account executiveComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Ease of use, delivery and tracking of actions/tasks, clean ui, ability to quickly navigate through contacts/sequences/cadences/marketing efforts and more.“ August 3, 2026 RE Ryan E Business Development ConsultantMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect columns.“ July 7, 2025 AH Andy H Sales Account ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized.“ June 12, 2025 FS Felipe S Global Development RepresentativeSecurity and Investigations, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Sometimes it doesn't join the meetings and you need to add it manually.“ November 20, 2025 N. W BDMLegal Services, 201 - 500 employeesUsed the software for: 1-2 years. “Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts.“ April 24, 2026 Marios I CEOTelecommunications, 51 - 200 employeesUsed the software for: 6-12 months. “They do everything in their power to make it difficult to impossible to cancel When the subscription "renewal" occurs, they start sending you threatening emails, and will try to force you to prepay the whole year or it will go to collection“ April 5, 2024 ## Showing most helpful reviews Showing 1-25 of 562 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Account executive Used the software for: 3-5 years ### "Easy use, easy adoption, easy delivery " August 4, 2026 5.0 Overall I have had a great experience on salesloft, it has been the best cadence management tool, marketing/research helper, task management lite, contact management lite tool I have used so far. They understand their niche and what the customer needs and deliver. Pros Ease of use, delivery and tracking of actions/tasks, clean ui, ability to quickly navigate through contacts/sequences/cadences/marketing efforts and more. Using Salesloft and other competitors in the space, there is a difference that can be felt while actively building out and using engagement lists for prospects on the app. Cons I would say my biggest “dislike” would just be value for money. It is a great product with a premium price tag - and for many that is great. Some competitors in the space can do most of the capability that salesloft offers, albeit with some trade offs, for a little bit easier on the budget. Review Source VR Verified Reviewer BDM Used the software for: 1-3 years ### "Clari- Sales Rep Review" April 27, 2026 4.0 Clari is a great tool to provide specific feedback, helps with call summaries back to prospects, and is good for forecasts. It could do a better job entering calls, with spelling, and providing best practice insight. Easy to collaborate with multi-team members. The system does have an initial tough learning curve but it has improved to be sufficient. Pros Conversation summary and breakdowns. Great advice for improving areas and buy signals for sales professionals. Great prompts can lead to great information. Cons Sometimes the system gets confused and doesn't provide any information. Depending on accent and name, the system doesn't spell correctly. Review Source R Reviewer Senior Account Executive Used the software for: 1-3 years ### "SalesLoft for Cadence - Prospecting" January 7, 2026 4.0 Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized. I've found the customization of SalesLoft to be much better and the integrations into other platforms like Gmail and Salesforce is cleaner. Pros It's very easy to use and makes day to day workflow operations manageable, organized, and time effective. Cons There is often a problem with emails getting automatically sent to Spam due to the automation. Unless emails and activities are customized, it's meaningless activity taking up your day. Review Source Verified Reviewer Head enterprise sales Used the software for: 3-5 years ### "Good for sequencing but not for wider GTM" December 18, 2025 4.0 The Salesloft team were great made transition between products simple but functionality for SDR team was worse than Outreach Pros The UI/UX is simple and intuitive for a sequencing tool it is easier to adopt than Outreach and our AE team preferred it. Cons The level functionality and depth of reporting was limited compared to Outrach which had far more customisation and reporting capabilities. Review Source John G. Account Executive Used the software for: Less than 1 year ### "Sales Productivity Hack" December 2, 2025 5.0 My overall experience has been very positive. Keeping me organized and helping boost my sales productivity. Pros I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity. Cons Call handling flaws, CRM sync/email deliverability issues, inflexible cadences and plugin stability and security vulnerabilities Review Source Darby C. Account Executive Used the software for: Less than 1 year ### "Great Prospecting Tool" November 27, 2025 5.0 Overall experience with Salesloft has been great. I do believe it makes a meaningful impact on our business in a positive way. Pros Salesloft is great for prospecting. I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts. I can also build cadences out for my broader team and foster coordination across the sales team. It makes prospecting conversations focused and allows us to set more meetings than we would without it. Cons Salesloft has a lot of functionality and can be overwhelming at times without proper training. They do have lots of self help articles that are useful though. Review Source Felipe S. Global Development Representative Used the software for: 1-3 years ### "Recording & Coaching" November 25, 2025 5.0 I use Clari almost everyday. It's amazing to see the analysis that it does for every call. I can review them and see what I did wrong and where I can improve. You can use the AI chat box to ask for any part of the conversation which makes it easy to use. Pros Clari does a great job recording calls in different languages and making summaries that you can review later. In my role, I'm measured on qualified meetings and Clari does a fenomenal job on identifying budget, authority, need & timing for my deals. Cons Sometimes it doesn't join the meetings and you need to add it manually. Sometimes, even if you add them manually it still doesn't join. Review Source Jonathan E. VP of Sales Used the software for: 1-3 years ### "Clari makes SFDC Extract Forecasts Easy" September 18, 2023 5.0 Pros Clari just makes pipeline viewership so much more simple and allows Rep to update your everything much quicker vs SFDC Cons The only real con to Clari is that it does not have automated alerts to email when something changes in the forecast. Review Source Brendan D. Head of Sales Enablement Used the software for: Less than 1 year ### "Amazing tool for coaching, training, and project management!" October 14, 2022 5.0 My experience from the sales process to onboarding to fully using the platform has been world-class and would highly recommend anyone bring on Wingman to their sales org Pros Where do I begin? Wingman has made my life as Head of Sales Enablement so much easier and more effective. My favorite feature is having the ability to create game tapes and snipping them directly from the transcript instead of previously using screen recording tech to replay and capture that moment again. Another one of my favorite features is having the ability to create a snippet and/or add a comment and send that particular part directly to a channel or person in Slack. This has helped our org out tremendously when it comes to managing projects. Last thing that I think goes un-noticed is when you download the desktop app you can actually bookmark parts of a live call you are in and then easily go back to that moment. That might be the biggest feature you cant live without if you are always on Zoom Calls and want to remember a particular part in the call Cons from what I've experienced so far there hasn't been something that has popped up yet that I think they need to add. Wingman has been a terrific product Review Source Chuck R. Enterprise Account Executive Used the software for: Less than 1 year ### "The Best Forecasting Tool I have Used In 20 Years" September 11, 2022 5.0 This is the easiest, simple, best forecasting tool on the market. I have used several in my 20 year career, but the ease of use really stands out. I thought it would take weeks to fully understand all of the features, but I was up and running in minutes. Pros The ease of use is what stands out the most. The way Clari integrates with SFDC is seamless and pulls all the right info. Dashboards make it super easy to understand. It takes me less than 5 minutes to submit my forecast and lets me see the areas that need work. It saves so much time during my forecast call. Cons I think the systenm is top shelf. I personally need to do a better job of understanding the ap so that I can have all the benefits of the mobile experience. Review Source R Reviewer Sales Account Manager Used the software for: 1-3 years ### "Salesloft: Hitting the Right Notes—Until You Hit the Daily Limit" June 16, 2025 3.0 I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized. However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication look off-brand, and calling features that can be glitchy or unreliable. The platform offers great structure for sales workflows, but falls short in customization, reporting depth, and polished email presentation. Pros I appreciate the ability to build and manage email cadences, templates, A/B testing, and tracking. It did help me keep my outreach organized, efficient, and effective. Cons The drawbacks I did not enjoy was the limited daily email caps that throttle outreach, formatting issues that make emails look clunky or off-brand. In addition, the calling features can be at times glitchy or unreliable. Review Source Verified Reviewer CRA Used the software for: I used a free trial ### "Wingman review " July 9, 2021 3.0 It was a good experiences so far . Pros its useful for taking down call notes and helps in better conversion Cons predicative words can be made better ,with a better UI/UX Review Source Verified Reviewer Enterprise Account Executive Used the software for: Less than 1 year ### "Decent tool" January 11, 2018 3.0 Pros Clari is a good forecasting tool for teams. The integration is nice with Salesforce and pulls relevant information. Cons The usage is still very foreign. Not sure if teams use this for opportunities or strictly for forecasting. Review Source R Reviewer Operations manager Used the software for: Less than 1 year ### "Cheap and Amazing!" June 6, 2022 4.0 Sushma was very helpful and quick to respond to any of the questions. Their support team is also amazing and very quick! Pros The product is very user-friendly. The onboarding was very fast since they have quick, straight to the point videos that help you to learn how to use the system. Reviewing the calls; categorizing the parts of the calls to help the sales onboarding and overall the improvement of the sales team when it comes to objections is my favorite part of the system. I truly believe it can be used not only for sales teams, but for each client-facing department. Cons Transcript can be improved a little bit. Review Source Verified Reviewer Channel Sales Representative Used the software for: 3-5 years ### "Making SFDC easier to use" November 30, 2018 4.0 Pros I like that it brings in all the data I need to see from SDFC in one place. It is easy to change dates and move deals through the pipline compared to reports in SFDC. Cons I wish it had more features. I still have to use SFDC for all the heavy work. Notes, etc. Review Source Ryan E. Business Development Consultant Used the software for: 3-5 years ### "The Key to Success" July 8, 2025 4.0 Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity. I feel like SalesLoft contributed to my success as a Business Development Consultant. If I could use it today in my new role I would and recommend this solution to those looking for a sales enablement tool that is super user friendly and worth the buy! Pros SalesLoft kept me organized and productive. This tool made a job that looked impossible show up like a job that was a piece if cake. Let's just say it helped me work efficiently and it was easy to use, and gave me so many hours back in my day. Cons The slightly difficult functionality I can think of would be report building/exporting. There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect columns. Review Source Brice E. Account Executive Used the software for: Less than 1 year ### "Clari for ICs" December 5, 2022 4.0 Pros Easy to use and manage expectations of leadership month to month. Allows you to plan and understand what gaps need to be filled with pipeline and refocus your time if needed. Cons Dashboard and views can be difficult to set up and replicate. Not a crucial function for an IC but nice to have. Review Source Valeed K. Customer Success Strategy & Operations Used the software for: Less than 1 year ### "Impressive and Valuable Call Recording Tool" November 17, 2022 4.0 Pros An easy to use tool with intuitive UI & UX makes it an incredible addition. The recording quality and transcription capabilities are great and top-notch. Cons Limited options in native integrations with third-party system tools and services makes it less appealing. Better AI driven transcription support and additional localization support for more languages would make it even more so an incredible tool to have in our stack than it already is. Review Source Scott B. Director, Sales Development Used the software for: 3-5 years ### "10/10 would recommend Salesloft" August 10, 2025 5.0 The platform is intuitive, easy to customize, and makes it simple to manage multi-channel outreach at scale. From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative work each week. Pros Salesloft is my favorite sales enablement platform. I like Salesloft's analytics data for cadences. These insights help with coaching and accountability. Cons CRM integrations (like Salesforce) can sometimes lag in real-time updates. This can lead to a delay in reporting. Review Source Leonard R. Sales Used the software for: Less than 1 year ### "Great platform, very functional." August 5, 2021 5.0 The Deal Center interface is helpful (especially the warnings) in bringing my attention to deals at risk and the topics are helpful as we try to build out education modules for our customers. Pros I use it with my team for weekly calls and deal reviews. I was surprised at the usefulness of the new Deal Center when integrated with Hubspot. I'm a visual personal and seeing our frequency of interactions with our customers in real-time brought great insight. Cons We work with a lot of folk who have heavy accents and the transcription has a tough time with those people. Even as a native-English speaker, certain industry-specific words don't get transcribed and I'd like to be able to have the platform "learn" those words to help with accuracy. Review Source VR Verified Reviewer Sales Strategy and Operations Leader Used the software for: 1-3 years ### "World class software and support" January 24, 2019 5.0 We use Clari for all of our sales forecasting and management. It has been a great product experience all around from the UI to support. Pros This software is very intuitive and solves all of our sales forecasting needs. The support and customer success is stellar as well. Cons For best-in-class software, they definitely charge a premium price. Review Source Tom L. Marketing Director Used the software for: 3-5 years ### "Good outbound prospecting tool" May 27, 2025 4.0 Very happy with the tool, enables us to scale outbound comms while retaining a personalised approach. Pros Good prospecting tool which is easy to create automated cadences/workflows out to prospects/customers etc. Ability to add in a level of manual customisation as well helps to scale outbound comms easily. Cons Search functionality could be better e.g. ability to filter contacts by 'does not include...'. Although it integrates with our CRM (HubSpot), this could be better. At the moment it's fine for sharing info between the two on engagement, but lacking in terms of properties. There are workarounds but it could be better. Review Source Verified Reviewer Director of Sales Used the software for: Less than 1 year ### "Awesome Gong/Chorus alternative with amazing value" August 3, 2021 5.0 Pros I love the Deal Central and Call Recording UI/UX a lot. Very helpful and the "Highlights" function is super helpful for call notes/follow up. Cons I wish there was an option to include the call transcript with external sharing. Review Source Ken S. Account Manager Used the software for: Less than 1 year ### "This software has changed the way our company forecast up" April 5, 2021 4.0 Overall this has changed the way I forecast my book of business. In the past it was tough to keep track of all the numbers (commit, best case, etc.) Now Clari just keeps track of that for me from week to week and month to month, which has provided more consistency. Our leadership team also appreciates how easier it is to roll up forecasts for an entire team - not only does sales use Clari, but our CS and finance teams use it to forecast the company's revenue upward to our C-suite. Pros Love the ability to forecast opportunities Love the ability to forecast renewals Love the direct sync to Salesforce so I don't have to update 2 platforms and double the workload Cons Like most softwares, it took a while to get use to using Clari due to the complexity of the platform. That led to some initial hesitancy. Review Source Verified Reviewer Account Executive Used the software for: Less than 1 year ### "Great sales recording tool" October 11, 2022 4.0 Pros Being able to record all sales calls with ease, review the analytics of the calls, review the calls after they have been done and a great and easy-to-use mobile application to watch calls while on the go. Cons UX/UI is very simple. Not able to share snippets or calls with prospects for only a specific period of time. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.