--- title: "Salesloft Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Salesloft the right Sales Engagement Platform solution for you? Explore 232 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/157977/Salesloft/reviews/" page_type: "reviews" language: "en" --- Salesloft 4.3 (232) [View alternatives](https://www.capterra.com/p/157977/Salesloft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 2nd, 2026 # Reviews of Salesloft Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews DC Darby C Account ExecutiveBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts.“ November 24, 2025 AH Andy H Sales Account ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication look off-brand, and calling features that can be glitchy or unreliable.“ June 12, 2025 AH Andy H Sales Account ManagerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized.“ June 12, 2025 RE Ryan E Business Development ConsultantMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect columns.“ July 7, 2025 Scott B Director, Sales DevelopmentHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: More than 2 years. “From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative work each week.“ August 7, 2025 Marios I CEOTelecommunications, 51 - 200 employeesUsed the software for: 6-12 months. “They do everything in their power to make it difficult to impossible to cancel When the subscription "renewal" occurs, they start sending you threatening emails, and will try to force you to prepay the whole year or it will go to collection“ April 5, 2024 DC Darby C Account ExecutiveBanking, 501 - 1,000 employeesUsed the software for: 6-12 months. “It makes prospecting conversations focused and allows us to set more meetings than we would without it.“ November 24, 2025 AM Alex M Sales Operations ManagerInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months. “We are lacking some of the depth of information that we were capturing before.“ March 22, 2025 ## Showing most helpful reviews Showing 1-25 of 232 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Connor W. Account executive Computer Software Used the software for: 2+ years ### "Easy use, easy adoption, easy delivery " August 3, 2026 5.0 Overall I have had a great experience on salesloft, it has been the best cadence management tool, marketing/research helper, task management lite, contact management lite tool I have used so far. They understand their niche and what the customer needs and deliver. Pros Ease of use, delivery and tracking of actions/tasks, clean ui, ability to quickly navigate through contacts/sequences/cadences/marketing efforts and more. Using Salesloft and other competitors in the space, there is a difference that can be felt while actively building out and using engagement lists for prospects on the app. Cons I would say my biggest “dislike” would just be value for money. It is a great product with a premium price tag - and for many that is great. Some competitors in the space can do most of the capability that salesloft offers, albeit with some trade offs, for a little bit easier on the budget. Switched from [Outreach](https://www.capterra.com/p/159318/Outreach/) Integrations, wanted better tool for large scale sales org Review Source MW Marissa W. Senior Account Executive Computer Software Used the software for: 1-2 years ### "SalesLoft for Cadence - Prospecting" January 5, 2026 4.0 Our company switch over from Groove to SalesLoft with the hope of making sales prospecting much more easy and organized. I've found the customization of SalesLoft to be much better and the integrations into other platforms like Gmail and Salesforce is cleaner. Pros It's very easy to use and makes day to day workflow operations manageable, organized, and time effective. Cons There is often a problem with emails getting automatically sent to Spam due to the automation. Unless emails and activities are customized, it's meaningless activity taking up your day. Switched from [Groove](https://www.capterra.com/p/177789/Groove/) Groove had limited customization and wasn't as integration friendly with our existing tools like Salesforce, ZoomInfo, and Gmail. Review Source AH Andy H. Sales Account Manager Education Management Used the software for: 1-2 years ### "Salesloft: Hitting the Right Notes—Until You Hit the Daily Limit" June 12, 2025 3.0 I appreciate using salesloft for its streamlined cadences, user-friendly interface, and CRM integrations that help sales teams stay efficient and organized. However, I disliked the limited daily email caps that throttle outreach, formatting issues that make my communication look off-brand, and calling features that can be glitchy or unreliable. The platform offers great structure for sales workflows, but falls short in customization, reporting depth, and polished email presentation. Pros I appreciate the ability to build and manage email cadences, templates, A/B testing, and tracking. It did help me keep my outreach organized, efficient, and effective. Cons The drawbacks I did not enjoy was the limited daily email caps that throttle outreach, formatting issues that make emails look clunky or off-brand. In addition, the calling features can be at times glitchy or unreliable. Switched from [Yesware](https://www.capterra.com/p/136698/Yesware/) Company decision and I dont have the authorization to disclose. Review Source VR Verified Reviewer Head enterprise sales Computer Software Used the software for: 2+ years ### "Good for sequencing but not for wider GTM" December 17, 2025 4.0 The Salesloft team were great made transition between products simple but functionality for SDR team was worse than Outreach Pros The UI/UX is simple and intuitive for a sequencing tool it is easier to adopt than Outreach and our AE team preferred it. Cons The level functionality and depth of reporting was limited compared to Outrach which had far more customisation and reporting capabilities. Switched from [Outreach](https://www.capterra.com/p/159318/Outreach/) Simpler and cleaner functionality for sequencing Review Source RE Ryan E. Business Development Consultant Marketing and Advertising Used the software for: 2+ years ### "The Key to Success" July 7, 2025 4.0 Overall, I was really able to become a SalesLoft "SuperUser," and having this tool definitely impacted my productivity. I feel like SalesLoft contributed to my success as a Business Development Consultant. If I could use it today in my new role I would and recommend this solution to those looking for a sales enablement tool that is super user friendly and worth the buy! Pros SalesLoft kept me organized and productive. This tool made a job that looked impossible show up like a job that was a piece if cake. Let's just say it helped me work efficiently and it was easy to use, and gave me so many hours back in my day. Cons The slightly difficult functionality I can think of would be report building/exporting. There was usually difficulties with the reports exporting with the correct column headers and/or information would be in the incorrect columns. Alternatives considered [LeadIQ](https://www.capterra.com/p/155935/LeadIQ/)[Apollo.io](https://www.capterra.com/p/158696/Apollo/) Reason for choosing Salesloft We chose SalesLoft because of the intitial support in the evaluation process and because it had enough robust features for us but was not overwhelming. Switched from [Outreach](https://www.capterra.com/p/159318/Outreach/) We did not see an ROI with Outreach. The cost was very high. Review Source Scott B. Director, Sales Development Health, Wellness and Fitness Used the software for: 2+ years ### "10/10 would recommend Salesloft" August 7, 2025 5.0 The platform is intuitive, easy to customize, and makes it simple to manage multi-channel outreach at scale. From sequencing emails to tracking calls and meetings, everything is streamlined in one place, saving our team hours of administrative work each week. Pros Salesloft is my favorite sales enablement platform. I like Salesloft's analytics data for cadences. These insights help with coaching and accountability. Cons CRM integrations (like Salesforce) can sometimes lag in real-time updates. This can lead to a delay in reporting. Alternatives considered [Outreach](https://www.capterra.com/p/159318/Outreach/) Reason for choosing Salesloft Better pricing for similar features. We also had great customer service. Review Source TL Tom L. Marketing Director Information Technology and Services Used the software for: 2+ years ### "Good outbound prospecting tool" May 26, 2025 4.0 Very happy with the tool, enables us to scale outbound comms while retaining a personalised approach. Pros Good prospecting tool which is easy to create automated cadences/workflows out to prospects/customers etc. Ability to add in a level of manual customisation as well helps to scale outbound comms easily. Cons Search functionality could be better e.g. ability to filter contacts by 'does not include...'. Although it integrates with our CRM (HubSpot), this could be better. At the moment it's fine for sharing info between the two on engagement, but lacking in terms of properties. There are workarounds but it could be better. Alternatives considered [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reason for choosing Salesloft Cost and keeping the Hubspot CRM data healthier with engaged contacts only. Switched from [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Stopped using Zoominfo for contact data, and needed a new solution for outbound engagement. Salesloft also significantly better than Zoominfo's offering at the time. Review Source AM Alex M. Sales Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "Salesloft is a great tool for outbound efforts" March 22, 2025 5.0 As a product it has been quite straight forward to implement and the team like to use it. As a company, because we didn't buy Customer Success time, we feel like we are treated like second class citizens and are struggling to get their attention. Pros It allows our team working on outbound, prospecting efforts to have all of what they need in one place. It helps them to focus on the task and enter into flow. Cons We moved the team from HubSpot Saleshub to SalesLoft and there is no "Playbook" functionality that guides the user through what to ask a prospect on a call. We are lacking some of the depth of information that we were capturing before. Alternatives considered [Koncert](https://www.capterra.com/p/134390/Koncert/)[Outreach](https://www.capterra.com/p/159318/Outreach/)[Gong.io](https://www.capterra.com/p/157969/Gong-io/)[Apollo.io](https://www.capterra.com/p/158696/Apollo/)[Orum](https://www.capterra.com/p/210847/Orum/) Reason for choosing Salesloft Key for us was the integration into HubSpot. Outreach was the other close contender, and if we had needed a power dialer we would have chosen Orum. In the end we chose SalesLoft because of the UI, Integration with HubSpot and the fact that their inbuilt dialer was simple. Switched from [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) We needed one tool that could help us make calls and could offer the team one place to focus their attention. Review Source John G. Account Executive Accounting Used the software for: 6-12 months ### "Sales Productivity Hack" December 1, 2025 5.0 My overall experience has been very positive. Keeping me organized and helping boost my sales productivity. Pros I praise SalesLoft for ease of use, AI automation, CRM integration, and boosting sales productivity. Cons Call handling flaws, CRM sync/email deliverability issues, inflexible cadences and plugin stability and security vulnerabilities Review Source DC Darby C. Account Executive Banking Used the software for: 6-12 months ### "Great Prospecting Tool" November 24, 2025 5.0 Overall experience with Salesloft has been great. I do believe it makes a meaningful impact on our business in a positive way. Pros Salesloft is great for prospecting. I love that I can create custom cadences that allow for multiple touchpoints in an efficient way across my accounts. I can also build cadences out for my broader team and foster coordination across the sales team. It makes prospecting conversations focused and allows us to set more meetings than we would without it. Cons Salesloft has a lot of functionality and can be overwhelming at times without proper training. They do have lots of self help articles that are useful though. Review Source KH Kevin H. Senior SDR Computer Software Used the software for: 6-12 months ### "Powerful Sales Engagement Tool That Boosts Productivity" August 31, 2025 5.0 Overall, SalesLoft has been a game-changer for managing outbound sales efforts. It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor usability issues, it’s been well worth the investment. Pros The cadence automation and email tracking features made it easy to stay organized and reach out to prospects at scale. Cons The learning curve was a bit steep at first, and sometimes the platform felt slow when handling large amounts of data. Review Source WH William H. Senior Account Executive Computer Software Used the software for: 6-12 months ### "Great system for start ups and small scaling businesses" May 16, 2025 4.0 It was good, we moved to a new provider because we needed more data and scalability. The new system integrates with all of our software as well. Pros It was a good system for marketing, creating campaigns and then monitoring who opens information emails sent to prospects. Cons It had limited capabilities as a scaling organisation. A lot of the features met our needs but we needed more data outputs. Review Source MC Maria C. Sales Executive Food & Beverages Used the software for: 2+ years ### "On an ongoing basis, it helps us acquire new customers and close great deals." March 28, 2023 5.0 With Salesloft, we are able to track the emails that are sent to our contacts on a daily basis and calculate how many consumers are interested in our communications, which allows us to focus our efforts and successfully close more deals. Pros Thanks to Salesloft, we are able to automate all aspects of new client searches, in particular via emails. I absolutely adore how we can get analytics that show the behavior of future emails from our marketing campaigns and prepare reports and dashboards that show all the data captured, as it keeps us informed about the real level of engagement with our marketing campaigns. It's great that we can set appointments with potential clients through email and install appointments within our calendar and the client's calendar directly. Cons I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and I also can't filter the records properly to easily identify what I'm looking for sometimes. This causes me some frustration. Review Source AB Armin B. SDR Hospitality Used the software for: 6-12 months ### "Salesloft is sales friendly and helps you keep up with activity" October 13, 2022 5.0 Pros I really like the in-depth reporting and you can get very granular on our activities - from emails to calls. I am very impressed that it records inbound calls especially when you receive it from your cell phone. You are also able to text contacts which is pretty important to me. It also integrates with Saleforce. Cons I least dislike that the tool takes awhile to integrate contacts within salesforce. A lot of clunky integration when you email from gmail and a lot of manual tasks after that. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Much better Review Source AB Adelma B. BDR Latam Information Technology and Services Used the software for: 1-2 years ### "Excellent tool for creating and managing cadences" June 14, 2022 4.0 In general, the experience has been good, I can create several types of cadence, whether events, inbound, outbound, ABM. It is possible to create personalized and massive campaigns in the same tool. Pros Ease of use, functionalities, analytical resources, possibility of creating massive campaigns Cons Limitation of up to 500 e-mails sent per day, does not allow you to delete a cadence, just archive it. Review Source EA Ellie A. Customer Strategist Hospital & Health Care Used the software for: 2+ years ### "Very Highly Useful for Sales Teams- Can Be Buggy or Inaccurate" July 15, 2023 4.0 Pros I loved being able to see who was engaging with my emails, as well as being able to organize my sales outreach in a meaningful way & keep myself on track with cadences. Cons There would be glitches semi-frequently. The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email signatures got messed up for multiple days at one point. I think they still have some technical things to work on but overall pretty good. Sometimes, I also think the system couldn't detect "opens," because someone would refer to reading an email that SL said they never opened. Review Source KM Karen M. Account Development Manager Computer Software Used the software for: Less than 6 months ### "Makes Sales Streamlined." August 19, 2021 5.0 Pros Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out. And since I use Salesloft everyday, I see it. No more trying to remember with a mixture of sticky notes, phone reminders, emails to myself, etc. They also track my emails, so I know when they get opened, how many times they're opened, if they clicked my links, etc. Because of this, I learned the best times to schedule my emails for to optimize my open rate. I can see what cadences my team is using and its success rate over the last year. We can easily share what's been working, and we have the analytics right there to prove what's working and what's not. Best sales enablement software I've used. Cons Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "SDRs Best Friend" October 29, 2018 5.0 SalesLoft has helped me stay organized and helps me manage my time. If your job is to set meetings, then you need a tool like this to help you accomplish this. Pros I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce. Cons SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded. Review Source VR Verified Reviewer Alliances Manager Computer Software Used the software for: 1-2 years ### "So many features but hard to use" June 20, 2018 4.0 Motivation and automation for my team. Pros We purchased this product just over a year ago and there really is so much you can do. The reporting capabilities are virtually endless. I love the plugs into Slack and Salesforce. We use those daily. It really motivates my team to see who is setting meetings through SalesLoft and when they are being scheduled. Cons This has been a very heavy lift. Things that would would think are intuitive are not. Changing the time for a cadence step is not as simple as changing the time. We have had to undergo multiple trainings for my team to bring everyone up to speed and training new hires has been difficult. That being said, there is a lot this product can do and will likely become very powerful once everyone gets the hang of it. Review Source VR Verified Reviewer Senior Sales Development Representative Marketing and Advertising Used the software for: 2+ years ### "Sales Essential!" December 12, 2018 4.0 Pros Salesloft makes working from one platform incredibly easy. I use this platform daily and could not perform my daily outreach without it. I am able to create cadences and easily organize and prioritize based on engagement. The email tracking capabilities where it shows opens, clicks, and replies. Being able to call out of the platform is awesome as well! Each field maps back to our Salesforce CRM which is extremely useful for tracking outreach. Cons The dialer can be temper-mental, however the customer service is always quick to find a fix and help you workout any kinks you are having! Review Source VR Verified Reviewer Co-Founder and COO Used the software for: 1-2 years ### "Great Tool for Sales Teams" June 12, 2018 4.0 It allowed our sales, marketing, and customer success teams to streamline communication with prospects and customers. Ultimately, this meant better engagement with our customers and increased retention. Pros We mainly used SalesLoft for a variety of email cadences, and it worked great. We were able to continue engaging prospects and also streamline follow up with customers. The autodial feature worked well, but we didn't use it much. I could see this working well for a high-volume inside sales team. Cons The email tracking is a great idea, but we found the email opens/clicks to not always be 100% accurate. It was probably closer to 50/50 which created confusion with prospects and customers. I think this is a key feature that could be improved to add more value. Review Source Ankit R. SDR Manager Information Technology and Services Used the software for: 6-12 months ### "Best tool to automate your email campaigns " May 17, 2022 5.0 Pros Its the best tool for sales team, the ease its provides with the automation and tracking of email is amazing. Also, I can use analytics to review my team's performance Cons The tool is a littlie complicated for the new users/ one need to spend good time learning this and I feel the reason is User interface and user experience they provide Review Source NN Naman N. Associate Manager Information Technology and Services Used the software for: 6-12 months ### "Must have for SDR's and their Managers" October 4, 2022 5.0 I have used it before in my previous organisations and have started again in my current ORG. Certainly one of the best Sales tool for teams Pros Ease in carrying out my daily sales cadences and tracking my pending tasks is so easy with salesloft Cons Nothing as such. it works amazingly well with Salesforce and Gmail Review Source Jonathan B. Sales Executive Computer Software Used the software for: 6-12 months ### "Takes My Sales Routine to the Next Level" April 10, 2020 4.0 Overall, this product has made my day to day sales life easier and more effective and productive. Wouldn't want to work for a comp;any without it now. Pros Salesloft made my sales life more productive and more proactive than I ever thought it could be. This software gives me insight and data around my sales calls and activities that I never thought about before. I now have more actionable insight around my prospects and more resources readily available to make the mundane tasks of sales less time consuming. Cons There are very few areas that I think Salesloft needs to improve because it's so cutting edge but I would like for the dial pad functionality to be more effective when interacting with the extensions of the phone system I'm calling into. Review Source Matt B. Strategic Account Executive Information Technology and Services Used the software for: 2+ years ### "Two company user" November 24, 2020 4.0 Very good, this is the 2nd company that I've utilized Salesloft and I've enjoyed both experiences Pros Ability to integrate with Salesforce and it makes it easier to prospect by building out templates and cadences. Cons The data management can get a little messy if you are switching account/contact owners, but the work around is to re-import. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.