# Page 5 | SalesLoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is SalesLoft the right Sales Engagement Platform solution for you? Explore 231 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157977/SalesLoft/reviews

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SalesLoft

4.3 (231)

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Last updated May 20th, 2026

# Page 5 - Reviews of SalesLoft

## Showing most helpful reviews

Showing 101-125 of 231 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Caleb S.  
Sales Development Representative  
Printing  
Used the software for: 6-12 months

### "The only sales tool I use every day"

August 24, 2018

5.0

It's amazing! I can listen to teammates and hear their calls live, find when my best time to call is, and monitor my email effectiveness. I also love that cadences take the work out of everything followup related

Pros

I love that it puts all the sales info in one pane. All the phone, email, and linkedin SalesNav stuff can be handled in one window.

Cons

The new UI for cadences in the right panel. I preferred the old way of listing calls, emails, etc in the right cadence column.

Review Source

VR

Verified Reviewer  
Sales Development Representative  
Computer Software  
Used the software for: 6-12 months

### "Use Salesloft daily, keeping me organized"

December 16, 2018

5.0

Pros

I essentially work out of Salesloft everyday, it's integral to my workflow. The best parts are the cadences and so much visibility into prospects view/ open rates, as well as integrations with Salesforce + LinkedIn.

Cons

Like I said, Salesloft is the #1 tool throughout the day, so when the dialer is down or the pages aren't loading up, I'm essentially finished with work until it's back up. I wish support was more helpful.

Review Source

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "Great software"

October 24, 2019

4.0

This is part of my daily routine and I couldn't go without it.

Pros

This is a game changer for any sales team. No more sticky notes or manual reminders to reach out to prospects.

Cons

It can be a bit clunky. Not being able to edit cadences while people are in them has arisen as an issue.

Review Source

VR

Verified Reviewer  
Sales Associate  
Internet  
Used the software for: 6-12 months

### "Really innovative way to stay on top of your prospects and hit sales targets"

July 24, 2018

5.0

Being able to follow up and stay on top of sales prospects without disrupting my sales flow.

Pros

I love how clean it LOOKS. That makes it a lot easier to use. I also love the sync to my Gmail, making it a clean transition from salesforce inbox- which I hated!

Cons

I am still trying to understand how to use Cadences correctly. I think the more I get into the swing of all of the features and functionality this will come easier going forward.

Review Source

VR

Verified Reviewer  
Business Development Associate  
Information Technology and Services  
Used the software for: 6-12 months

### "Outbound Experience with Salesloft"

September 7, 2018

3.0

\- good for outbound practices - good for cadence building and tracking leads

Pros

\- the easy of creating cadences - the direct integration with salesforce and linkedin navigator - click to dial - overview of all activities on a lead

Cons

\- if you have multiple contacts at a company and are only viewing the contact page, it doesn't say if you've already reached other people in this company without going to the company page in salesloft

Review Source

SW

Sam W.  
Account Executive  
  
Used the software for: 2+ years

### "A great way to optimize your sales outreach"

June 5, 2018

4.0

Pros

Extremely hands off, effective outreach that allows you to maximize output and log information on salesforce with a click of a button. I do like the workflow they have established. I can crank through 100's of calls a day if needed, increase volume of conversations.

Cons

Saleloft freezes often, and their internal dialer messes up ALL the time especially when you use a dial by name directory. It gets frustrating that their service also goes down or at least slows down 2 every two weeks.

Review Source

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "All in one, consolidate your sales and marketing tech stack."

August 27, 2019

4.0

Implementation was great, their integration with Salesforce made things a piece of cake.

Pros

We were able to cut out 3 different softwares and replaced them with one, Salesloft. They have made it simple from a marketing and sales automation standpoint to bring everything into one, centralized location. It integrates well with Salesforce. The team can make calls, start sequences, and follow up with prospects all from Salesloft, it is great.

Cons

It came out to be a bit more expensive than the 3 softwares it replaced (combined), but worth paying a bit of a premium.

Review Source

VR

Verified Reviewer  
Sales Development Representative  
Computer Software  
Used the software for: 6-12 months

### "I was just a user in a company, but was not a big fan"

May 15, 2019

3.0

Pros

I liked the segmentation of emails lists The ability to see when someone opens your email, that was great (i.e. the analytics)

Cons

Phone calling was a problem the entire time, with quality issues Syncing with SalesForce was good when I send something from SalesLoft, but if I want to see past notes before sending something new I always have to see my notes in SalesForce so it became tedious

Review Source

Evan C.  
Business Development Representative  
Telecommunications  
Used the software for: 6-12 months

### "Effective Prospecting Tool!"

July 4, 2021

5.0

Pros

SalesLoft was an incredible tool for prospecting! I really liked the features and functionality when it came to tracking call notes, setting up tasks, and recording calls.

Cons

Since using SalesLoft I've tried other tools and my only compliant was not being able to send automated emails. If this was available (at least at the time of use) this would have really helped with the prospecting.

Review Source

KR

Kevin R.  
Representante Logistico  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Herramienta multiuso"

July 31, 2023

5.0

Pros

Es una herramienta fácil de usar que permite sincronizar con otras aplicaciones para acortar proceso, automatizar los mismos y facilitar el día a día de una compañía.

Cons

Es un software pesado por lo que si no tienes una máquina lo suficientemente ágil y que pueda soportar varias cosas a la vez, va a ser muy lento el proceso

Review Source

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: 6-12 months

### "Really good tool overall"

January 8, 2020

4.0

Overall I enjoy the tool and get a good amount of value!

Pros

The basics of the tool are great. It’s pretty easy to setup templates and send dynamic emails to a large group of contacts. You’re also able to track views and when contacts click links in your messages.

Cons

From my experience there was quite a high bounce rate. I also believe it could be a bit simpler to create and add steps to cadences.

Review Source

VR

Verified Reviewer  
BDR  
Computer Software  
Used the software for: Less than 6 months

### "Functional, but dated design "

August 5, 2022

3.0

Pros

It works at the end of the day for managing daily tasks for someone working in Inside Sales. Cadence's are pretty easy to set up and reports are clear and concise.

Cons

Very dates UX design. Sometimes feels like you are using software from the 2000s. Not always easy to fine features you need.

Review Source

VR

Verified Reviewer  
Marketing Operations Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "A good sales engagement platform for most orgs"

August 7, 2018

4.0

Pros

The simplistic, streamlined workflow it provides sales reps is probably its strongest feature.

Cons

For our organization, it's automation rules didn't provide enough fine-tuned functionality, so we had to rely on the automation functionality of other, connected programs to compensate. It's reporting features also don't provide the level of granularity we needed.

Review Source

NT

Nathan T.  
SDR  
Computer Software  
Used the software for: 6-12 months

### "Good and reliable sales engagement tool "

February 16, 2023

5.0

Pros

Organised my days in the week with specific tasks to complete

Cons

Recordings are not accurately recorded

Review Source

David B.  
Sales Development  
Accounting  
Used the software for: 6-12 months

### "Great for managing how often you're touching base with prospects"

April 12, 2017

5.0

I can put prospects in Salesloft, set a time for these prospects to be emailed by me, and walk away. It handles all of the work for sending clients emails and lets you know when it's time to call them.

Pros

I love how easy it is to import prospects and how easy it is to sort those prospects to determine when they're contacted by you.

Cons

Sometimes it can show you prospect engagement inaccurately.

Review Source

VR

Verified Reviewer  
Customer Success  
Computer Software  
Used the software for: 6-12 months

### "I was a cold caller and used this to effectively make dials"

May 12, 2018

5.0

Effective cold calling, lots of touch points.

Pros

I like how it enables you to make cold calls very fast. Minimal effort has to be made to make calls quickly and the cadences helped me get a lot of touch points.

Cons

About one a week it would crash and not work for a few minutes. Also I was there was more customization options around dispositions/sentiments.

Review Source

Becca T.  
Business Development Representative  
Marketing and Advertising  
Used the software for: 6-12 months

### "A great sales tool!"

September 5, 2019

5.0

The benefits have been great and it is great to track and see who has opened and clicked my emails I have sent out.

Pros

Sales loft is by far my favorite sales tool. It is easy to use and the support is great! They are so quick and have helped me tremendously.

Cons

Sometimes when I load a lot of contacts into a cadence it does take quite a while for all of them to process.

Review Source

VR

Verified Reviewer  
VP Demand Generation  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for BDR/SDR productivity"

September 23, 2020

4.0

SalesLoft has been used by our SDR team to use templates created by the marketing team.

Pros

SalesLoft makes it very easy for BDR/SDR teams to manage leads and nurtures with pre-approved templates and processes. The recording function is also very helpful for training purposes.

Cons

The reporting and analytics functions leave much to be desired. It is very difficult to glean insights from the email templates and cadences. Additionally, there are consistent product issues that can cause disruptions to our team's workflows - such as calls dropping.

Review Source

VR

Verified Reviewer  
Sales Development Representative  
  
Used the software for: 6-12 months

### "Organized and efficient "

June 5, 2018

3.0

Maximize sales outreach and efficiency with little to no effort. You can book a lot of meetings and book them quite frequently.

Pros

Salesloft is an easy way to crush your outreach. It maximizes outreach and makes it really easy and streamlined.

Cons

The website crashes often and sometimes calls drop. The consistency lacks , but when the product works it is amazing

Review Source

VR

Verified Reviewer  
Business Development Representative  
Computer Software  
Used the software for: 1-2 years

### "Easy to use"

November 13, 2018

4.0

Pros

One you build in the templates it is really easy to use. Importing contacts/leads, and updating information is quick and efficient.

Cons

There really isnt anything I don't like.

Review Source

PT

Paul T.  
Sales  
Media Production  
Used the software for: Less than 6 months

### "A Sales Reps Dream Come True"

June 26, 2020

4.0

I am finding myself constantly finding new ways to build and improve custom cadences to expand my use for categorizing leads into different paths, I am looking forward to the future of building semi automatic cadences to exponentially increase lead generation and closing deals.

Pros

I am quite new to using CRM software like Salesloft and it has absolutely amazing for all-in-one lead generation through building and navigating it's cadence systems to it's outband through all the main communication and networking channels with built in integration with multiple platforms.

Cons

Some minor problems and integration flaws. Text formatting is low end compared to microsoft so moving signature tables into salesloft is not seamless and quite limited creating messy formatting. The VOIP calling regularly gets lagged and distorted needing to regularly close and reopen the browser. Been some problems dialing out to Philippines like after 1 min the call starts to loop. Exporting and importing from the same list has caused some weird glitches like changing the do not contact status on an entire list that was not set.

Review Source

VR

Verified Reviewer  
Senior Business Development Representative  
  
Used the software for: 6-12 months

### "Sales loft is great I could not do my sales job without it. "

June 14, 2018

4.0

Pros

SalesLoft makes my position as a sales representative much easier. I am able to put all of my prospects from salesforce into a specific cadence with specific email, phone and social media steps.

Cons

I wish that it was integrated a little better with salesforce to make transferring contacts over much easier.

Review Source

VR

Verified Reviewer  
Senior Director, Client Services  
Hospital & Health Care  
Used the software for: 6-12 months

### "Best sales tool I have used since SalesForce"

May 10, 2018

5.0

Better connect ratio, better meetings setup

Pros

Everything. Voicemail drop, email tracking, template ease of use, marketting campaigns. Everything. It turns a good sales person into a smart good sales person

Cons

Only complaint, is it tracks your own clicks on the email. But it says the city, so its not horrible..

Review Source

VR

Verified Reviewer  
Director, Product Marketing  
Computer Software  
Used the software for: 2+ years

### "Great tool to manage outbound cadences"

February 1, 2019

5.0

managing the outbound cadence of the sales organization.

Pros

There are some great features. Know when someone opened and email and when they clicked. You'll also know where the were geographically. Calling from a local area code is also great.

Cons

There has been occasional down time, which really hurts productivity on outbound.

Review Source

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: 6-12 months

### "Solid tool for sales."

October 29, 2018

4.0

Pros

I really enjoy how easy salesloft is to use. Great UI, day one anyone can figure out how to navigate SL. Love the ability to track email views.

Cons

search function is slow and sometimes inaccurate. Way too often audio cuts out, calls drop, can't dial or long delayed ring.

Review Source

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