# Page 6 | SalesLoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is SalesLoft the right Sales Engagement Platform solution for you? Explore 231 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/157977/SalesLoft/reviews

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SalesLoft

4.3 (231)

[View alternatives](https://www.capterra.com/p/157977/SalesLoft/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of SalesLoft

## Showing most helpful reviews

Showing 126-150 of 231 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Andre D.  
BDR  
Information Technology and Services  
Used the software for: 6-12 months

### "Old Dog, Learning New Tricks"

September 16, 2020

4.0

My overall experience has been a learning one, coming from a CRM such as HubSpot which I have like several years of usage. But now that I have been using it

Pros

I do like the ease of use and I am getting used to it, as well I have looked at other learning tools, (i.e: Youtube)

Cons

Just took me some time to get used to a brand new platform, and sometimes there are glitches that happen.

Review Source

ATM

Arthur Thomas M.  
AE  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Salesloft"

April 27, 2022

5.0

My experience was.is awesome as I have been using it but am still learning to use it to its full capability.

Pros

Salesloft was great for tracking all sales activities, such as calls and emails and cadences. It was a great account management tool.

Cons

The tool is great but it takes a while to learn to properly use all of its capacity as it has so many different facets to it to use for the sales process from start to finish.

Review Source

Brandon R.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "SalesLoft vs Outreach. Tough Decision."

August 29, 2018

4.0

Pros

I like that there are quick links to the SF pages and that it speak with SF. It is niece to be able to call out of SF using SL.

Cons

I do not like that not all call activity is saved to contacts at times. If someone is removed from a specific cadence and then added to another one, call activity does not always transfer over. This tool is not made for call heavy organizations. Even though, I am in a lower required call volume role, I still find myself calling heavy and SL has its limitations. Template emails get wonky in the body of the emails when trying to add in personal statements in one-off scenarios.

Review Source

VR

Verified Reviewer  
Business Development Representative  
  
Used the software for: 6-12 months

### "Very good platform for sales and keeping yourself organized"

June 14, 2018

5.0

Pros

The Cadences and ease of use of the platform. I know what each step I need to do each day is and what exactly I need to do

Cons

Not being able to choose the variants that you send out while in your cadences. It chooses them at random, which I wish was an option.

Review Source

Connall P.  
BDR  
Renewables & Environment  
Used the software for: 6-12 months

### "SalesLoft is an excellent sales tool to complement your CRM."

May 25, 2021

5.0

Absolutely perfect.

Pros

SalesLoft allows you to automate outreach to prospects and it's a gamechanger.

Cons

I had no issues with SalesLoft whatsoever.

Review Source

BB

Brigita B.  
SDR  
Internet  
Used the software for: 1-2 years

### "Eases communication, and holds records in one place"

February 10, 2023

5.0

Pros

I like the fact that all email communication can be turned to cadences, and we can move away from antiquated email templates. I'm a big fan of the dashboard, that shows what calls, emails or tasks are due each day.

Cons

The only thing I wish was different is the navigation, sometimes it requires a few too many clicks to get to cadences or schedule an email send.

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for prospecting at scale!"

November 4, 2019

4.0

Good! Enjoyed using the tool so far.

Pros

Automatically syncs your call recordings and emails to Salesforce, giving leadership visibility into opportunities. Saves time on prospecting through automated cadences.

Cons

There tends to be a lot of bugs/outages.

Review Source

AW

Austin W.  
Account Executive  
Automotive  
Used the software for: 6-12 months

### "Great Call Software"

July 14, 2022

5.0

Pros

This software is so powerful for making calls, emails, and keeping track of day to day.

Cons

Sometimes there can be issues with the dialer glitching or the synchronization with other platforms glitching, but it's rare.

Review Source

VR

Verified Reviewer  
Sales Development Representative  
Market Research  
Used the software for: 6-12 months

### "Review of SalesLoft"

December 19, 2018

5.0

Overall I think that Salesloft is a great product.

Pros

I like how it allows me to keep track of how often people open my emails.

Cons

Sometimes I run into issues when it comes to importing from Salesforce, but I'm not sure if the issue is on their end or not.

Review Source

sL

stefanie L.  
Account Manager  
Computer Software  
Used the software for: 1-2 years

### "Perfect for account management"

May 2, 2022

5.0

It has been a really great experience. It has made connecting with clients quicker and easier but still providing major account info needed for account manager.

Pros

I love how easy it is to see past communications and note on a clients account. You can also quickly and easily give the client a ring or send them a text or email.

Cons

I wish you could easily see all points of contacts under one account instead of only viewing 1 point of contact at a time. I also love that you can create email cadences!

Review Source

VR

Verified Reviewer  
Director of Snacking  
Food & Beverages  
Used the software for: 6-12 months

### "Phenomenal"

May 6, 2018

5.0

Loftiness

Pros

It is not Outreach. Sales Loft wins sales over bringing crashing and sadness. It fought back from tough times.

Cons

Hope it can become an independently successful proprietarily run at its core sofware customer mgmt platform

Review Source

VR

Verified Reviewer  
Manager, Sales Development  
Computer Software  
Used the software for: 6-12 months

### "SalesLoft is great"

July 19, 2019

5.0

Pros

Easily integrated with Salesforce, and gives our team the ability to use each others templates and cadences.

Cons

having a built in dialing tool native in Salesforce (if they do we must not have it configured correctly).

Review Source

VR

Verified Reviewer  
Sales Development Representative  
Computer Software  
Used the software for: 6-12 months

### "Salesloft"

September 26, 2018

5.0

Pros

Insight into your activity with other accounts. It's also super easy to navigate.

Cons

Sometimes is "down" or glitches, but luckily their customer support is always there to get things back to normal ASAP.

Review Source

AL

Aaron L.  
Learning and Development specialist  
Computer Software  
Used the software for: 6-12 months

### "Our Sales Team uses SalesLoft to convert leads."

July 18, 2017

5.0

More closed deals in less time. Easier to track the sales team's activity on a daily basis and coach individual performance.

Pros

Absolutely love the integration with Salesforce. If your company uses Salesforce, this tool will take your team to the next level. Tracking the process from lead to closed business is so simple and easy to coach to. Also loved the consultative approach their team took with us. They have suggested many tools outside of their own software to help us fill gaps in our Sales Process.

Cons

Don't expect this to be a plug-and-play solution. Not because it's complicated, but because it will take some training and you will have to get your sales team bought in to following a new process. If you are willing to invest the time and training energy, it will be great though.

Review Source

JK

Jeremy K.  
Solutions Consultant  
Computer Software  
Used the software for: 1-2 years

### "Great Product for Outreach"

March 6, 2020

4.0

Overall I loved my experience with SalesLoft - it was a great way to reach out large numbers to prospects and to find opportunities easily.

Pros

SalesLoft completely changed the way we approach outreach here. I love how easy it is to send personalized and tailored emails to multiple individuals at the same time.

Cons

Not much I dislike about SalesLoft - there were times where certain dynamic fields wouldn't change (i assume a small bug caused these to happen).

Review Source

RC

Riley C.  
Business Development Representative  
Computer Software  
Used the software for: 1-2 years

### "Organizing your cadences and outreach"

August 13, 2018

4.0

Salesloft helps streamline your outreach process and allows you to keep a repeatable cadence to manage calls and emails to prospects. Once you have contact with prospects it can get a bit messy when you have custom follow ups.

Pros

SalesLoft integrates really well with Salesforce to log all activities and helps keep your outreach organized.

Cons

The software is sometimes buggy and freezes once in a while in the middle of the action. Usually just refreshing fixes this issue.

Review Source

VR

Verified Reviewer  
Business Development Representative  
Information Technology and Services  
Used the software for: 6-12 months

### "Salesloft is good, not great"

September 18, 2018

3.0

I am a fan.

Pros

I like the ease of use and ability to create my own cadences.

Cons

I don't like the Salesforce integration and think it is too hard to instanlty attach calls to conatcts.

Review Source

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: 6-12 months

### "Power in cadences"

October 1, 2019

5.0

Pros

This automated a lot of the processed I needed to do otherwise manually.

Cons

It took some time learning how to setup cadence flows but wasn't that bad when I did.

Review Source

VR

Verified Reviewer  
Enterprise Business Development  
Computer Software  
Used the software for: 1-2 years

### "Salesloft for the Salesforce user"

April 16, 2019

5.0

I think the idea of Salesloft is good but for a company coming from Salesforce it is a bit confusing. For . New company that does not have anything for CRM it is perfect.

Pros

Salesloft is insanely robust. There are so many incredible features and their functionality is very advanced.

Cons

The software is too robust. It is almost too confusing to figure out. Every time I think I understand something, there is another layer too it.

Review Source

CB

Caroline B.  
Account Partner  
Biotechnology  
Used the software for: 2+ years

### "Salesloft review"

April 28, 2022

3.0

Pros

I liked the cadence features. It was very intuitive.

Cons

Other tools are better as they bring in data like Apollo

Review Source

VR

Verified Reviewer  
Sales Rep  
Hospitality  
Used the software for: 6-12 months

### "Best outreach software ever, but very expensive"

October 22, 2020

5.0

Pros

It's extremely powerful and easy to use with tons of useful features.

Cons

It's very expensive. A little too much for what it is.

Review Source

VR

Verified Reviewer  
Head of Global Sales Enablement  
Computer Software  
Used the software for: 2+ years

### "the easiest tool"

October 17, 2018

5.0

Pros

Amazingly user-friendly. We trained our BDRs in just a few hours. The Cadence structure is easy to construct.

Cons

The system has more downtime than I'd expect...

Review Source

DM

Dwight M.  
National Broker Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Excellent System For Sales Prospecting"

September 11, 2021

5.0

Pros

I love SalesLoft!! i use this system daily, its always one of my windows open. My favorite thing about using sales loft would be the cadences and how you can just set up that scheduled. Its very user friendly and easy to use.

Cons

N/A Works great everyday i reached a lot of meeting request. My one recommendation is that you take the time to put together an awesome cadence, it wont fail.

Review Source

AC

Antonio C.  
Sr. SDR  
Human Resources  
Used the software for: 1-2 years

### "Organization is Key"

November 22, 2019

4.0

It has been a lifesaver in organization.

Pros

The software is incredible when it comes to organization. It helps to keep all my records in order and allows me to effectively navigate the most important and pressing records that need attention.

Cons

There are times when there are some bugs that will not load correctly. These, however, are addressed quickly.

Review Source

JH

Jim H.  
Sales Operations Manager  
Computer Software  
Used the software for: Less than 6 months

### "All-in-one prospecting, conversation intelligence, and enablement solution"

July 6, 2022

4.0

Pros

Easily integrates with Salesforce for prospecting, account management, and sales enablement. Salesloft Connect extension allows for easy access to CRM and helps organize outreach to prospects. Analyzing metrics of the sales team is easy and efficient.

Cons

Not having a 1-to-1 alignment with our CRM and having to import accounts and contacts manually can slow down the sales process at times.

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Cost and functionality

Review Source

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