--- title: "Page 2 | Salesloft Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Salesloft the right Sales Engagement Platform solution for you? Explore 562 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/157977/Salesloft/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Salesloft 4.5 (564) [View alternatives](https://www.capterra.com/p/157977/Salesloft/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 2 - Reviews of Salesloft ## Showing most helpful reviews Showing 26-50 of 564 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ken S. Account Manager Used the software for: Less than 1 year ### "This software has changed the way our company forecast up" April 5, 2021 4.0 Overall this has changed the way I forecast my book of business. In the past it was tough to keep track of all the numbers (commit, best case, etc.) Now Clari just keeps track of that for me from week to week and month to month, which has provided more consistency. Our leadership team also appreciates how easier it is to roll up forecasts for an entire team - not only does sales use Clari, but our CS and finance teams use it to forecast the company's revenue upward to our C-suite. Pros Love the ability to forecast opportunities Love the ability to forecast renewals Love the direct sync to Salesforce so I don't have to update 2 platforms and double the workload Cons Like most softwares, it took a while to get use to using Clari due to the complexity of the platform. That led to some initial hesitancy. Review Source Account Executive Used the software for: Less than 1 year ### "Great sales recording tool" October 11, 2022 4.0 Pros Being able to record all sales calls with ease, review the analytics of the calls, review the calls after they have been done and a great and easy-to-use mobile application to watch calls while on the go. Cons UX/UI is very simple. Not able to share snippets or calls with prospects for only a specific period of time. Switched from [Gong](https://www.capterra.com/p/157969/Gong-io/) Got better value for money with Wingman which also includes Clari (revenue intelligence) Review Source Jamie A. Social Media Manager Used the software for: Less than 1 year ### "Easy to use lead gathering tool, contact tracker, and cadence tracking tool" July 14, 2022 5.0 Top-rated experience with onboarding the product and using the product. Anytime I reached out to support, they got back to me immediately and helped me resolve my issue. Pros Salesloft is a great value for the money spent, it is easy to use, and my salesperson and their onboarding team did a great job getting my all set up. Cons I wish they had more native integrations with CRMs. Salesforce is their primary integration. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Salesloft was easier to use and the email cadence tools are much better in Salesloft. Reasons for choosing Salesloft n/a Review Source Named Enterprise Account Manager Used the software for: 1-3 years ### "Friendly UI with strong ability to automate tasks" July 23, 2018 4.0 Pros Really love how Clari allows me to quickly forecast, see all my opps in one place, update SFDC data without traveling to SFDC, quickly submit a forecast from my phone and see the "health" of each of my opps. Cons When using Clari via my laptop and I have to forecast 6 categories which span a distance greater than my laptop screen, I have to click right arrow over, double click a forecast category and hit enter. I cannot scroll right otherwise it jumps from start to end. It's like seeing the first half of a pdf and when scrolling down it jumps straight to page 2 without letting you see the bottom half. A little frustrating. Review Source Ricardo B. Services Account Manager Americas Intl Used the software for: Less than 1 year ### "Easy single glass panel" August 3, 2021 5.0 I use it everyday to have a clear vision of my team's opportunities, movements back an forth, changes in value, deals closed or lost, etc. A Tactical control panel extemely useful. Pros Easy to use, all the important things at fingertips, user interface customizable and clear Cons Reports could be easier to export into other formats Review Source JT Jon T. CEO Used the software for: 1-3 years ### "Insanely great sales coaching tool - I can "attend" every meeting without attending. " April 22, 2020 5.0 GREAT! I love it, it's a game changer for coaching. Pros Love being able to watch meetings on fast speed, comment for coaching, and move on. It's so much better than other ways we were coaching before, with manual zoom recordings. Cons The ONLY feature missing is the ability to view meetings live as they happen, via Wingman. Gong has that, but there is a 45 second delay which makes it effectively useless. Switched from [Gong](https://www.capterra.com/p/157969/Gong-io/) Gong is way too expensive and enterprise (annual only) for basically the same core features we wanted. Plus, Wingman has a better interface. Review Source Jeff R. Vice President Used the software for: 1-3 years ### "Powerful" September 10, 2019 5.0 Pros The power and accuracy of the tool's predictive analytics is absolutely amazing. It has given us the ability to product sales numbers to within 2% MoE Cons A bit of a black box when it come to integrations, but we know they're there and they work. Review Source Senior SDR Used the software for: Less than 1 year ### "Powerful Sales Engagement Tool That Boosts Productivity" October 10, 2025 5.0 Overall, SalesLoft has been a game-changer for managing outbound sales efforts. It helped our team boost productivity, improve response rates, and stay consistent with follow-ups. Despite some minor usability issues, it’s been well worth the investment. Pros The cadence automation and email tracking features made it easy to stay organized and reach out to prospects at scale. Cons The learning curve was a bit steep at first, and sometimes the platform felt slow when handling large amounts of data. Review Source Sales rep Used the software for: Less than 1 year ### "A great forecasting tool" January 20, 2025 5.0 A great first experience in helping forecasting with the entire team. Pros We've only recently started to use Clari, it's a great tool to help with forecasting Cons You have to re-enter the complete forecast to proceed. Sometimes it would be easier if you could just quick submit. Review Source Daniel J. Sales Development Rep Used the software for: 1-3 years ### "Cadences and Automations makes your SDR role easier." March 10, 2025 4.0 As a Sales Development Rep, Salesloft offers a lot of automation and sequence tools to keep track of your leads and engage with them using follow up strategies with your text messages and emails. The tool has a lot to offer for any tech sales company or SDR role that needs a CRM to manage customers. Pros The use of cadences to generate automated steps like emails and text messages when working on leads. Notifications would appear when a customer click or viewed an email which is great to engage with them at the right time. Cons When using automated emails on my cadence, it would sometimes reach a maximum limit to send emails, it would tell me there was an error to send a certain amount. Review Source HS Hemanth S. Customer Success Manager Used the software for: Less than 1 year ### "The right tool for analyzing customer calls. Must have for all customer facing teams!" March 16, 2023 5.0 Before using Wingman, the way we analyzed meetings was extremely subpar, especially lengthy hour-long meetings. Since we started using Wingman, we are able to capture better notes, understand and analyze the call better, and more concise action points are derived. This will both benefit both external and internal stakeholders.The important discussions can be trimmed and game tapes are created, these game tapes can be used for internal sharing, and recording and would also be extremely helpful in the future for reference. Pros The Sales and Customer Success teams in our Organization use Wingman and since we started using the tool our processes have been streamlined and the way we analyze lengthy hour-long calls has changed for good.For me personally, the game tape feature is really valuable, with the game tapes, you can cut long calls into tiny bits and share them internally with your team.Example - Cut a piece of video where the customer talks about a feature request and share this tape with your Product managers. Cons A few things that I feel can be improved,- The transcript isn't particularly accurate. Sometimes, simple words/sentences spoke may not be correctly captured, often there's an inaccuracy.- There's a feature that allows you to skip to the next speaker or the previous speaker. Sometimes, this does not work very accurately. The recording takes you to an incorrect speaker. Review Source Sales Executive Used the software for: 3-5 years ### "On an ongoing basis, it helps us acquire new customers and close great deals." March 29, 2023 5.0 With Salesloft, we are able to track the emails that are sent to our contacts on a daily basis and calculate how many consumers are interested in our communications, which allows us to focus our efforts and successfully close more deals. Pros Thanks to Salesloft, we are able to automate all aspects of new client searches, in particular via emails. I absolutely adore how we can get analytics that show the behavior of future emails from our marketing campaigns and prepare reports and dashboards that show all the data captured, as it keeps us informed about the real level of engagement with our marketing campaigns. It's great that we can set appointments with potential clients through email and install appointments within our calendar and the client's calendar directly. Cons I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and I also can't filter the records properly to easily identify what I'm looking for sometimes. This causes me some frustration. Review Source SDR Used the software for: 3-5 years ### "Wigman" July 7, 2021 5.0 It has been useful for taking notes Pros The call analysis Talk / Listen ratio Engaging questions Cons Capturing words is not accurate. Review Source SDR Used the software for: Less than 1 year ### "Salesloft is sales friendly and helps you keep up with activity" October 21, 2022 5.0 Pros I really like the in-depth reporting and you can get very granular on our activities - from emails to calls. I am very impressed that it records inbound calls especially when you receive it from your cell phone. You are also able to text contacts which is pretty important to me. It also integrates with Saleforce. Cons I least dislike that the tool takes awhile to integrate contacts within salesforce. A lot of clunky integration when you email from gmail and a lot of manual tasks after that. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Much better Review Source Sales Development Representative Used the software for: Less than 1 year ### "Great for teams of SDRs" June 20, 2022 4.0 Coaching SDRs is more streamlined with Wingman. AI/Machine Learning helps find the essential parts to focus on for conversations. Pros The most impactful features are call recording, transcription, and AI/Machine Learning. The product is easy to use, basically plug and play. Integration with our existing business processes for coaching and using Zoom was easy. Cons I feel the development team could improve the call processing time. There are a lot of features to tune for your organization and battle cards that are difficult to use. Review Source Vijay V. Senior Customer success manager Used the software for: 1-3 years ### "Awesome tool for Customer facing teams" August 1, 2022 5.0 Pros The ease of use and the transcription feature are my favourites. It seamlessly syncs with your calendar and all your meeting are automatically recorded. Being able to create Battlecards and game tapes on the admin platform is also a huge plus. Wingman is slowly becoming part of our onboarding curriculum for sales and CS folks. Cons Transcription might not be perfect.. that's understandable given different accents and dialects. I also feel there should be an option for folks to disable it while joining for a call. Review Source BDR Latam Used the software for: 1-3 years ### "Excellent tool for creating and managing cadences" June 29, 2022 4.0 In general, the experience has been good, I can create several types of cadence, whether events, inbound, outbound, ABM. It is possible to create personalized and massive campaigns in the same tool. Pros Ease of use, functionalities, analytical resources, possibility of creating massive campaigns Cons Limitation of up to 500 e-mails sent per day, does not allow you to delete a cadence, just archive it. Review Source Ellie A. Customer Strategist Used the software for: 3-5 years ### "Very Highly Useful for Sales Teams- Can Be Buggy or Inaccurate" July 17, 2023 4.0 Pros I loved being able to see who was engaging with my emails, as well as being able to organize my sales outreach in a meaningful way & keep myself on track with cadences. Cons There would be glitches semi-frequently. The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email signatures got messed up for multiple days at one point. I think they still have some technical things to work on but overall pretty good. Sometimes, I also think the system couldn't detect "opens," because someone would refer to reading an email that SL said they never opened. Review Source Deborah J. Account Project Manager Used the software for: 1-3 years ### "Great for recordings and notes! " November 22, 2022 5.0 Pros Wingman is user-friendly and really helpful when it comes to having access to the recordings with the customers and also with the transcriptions. It makes easier to keep track of the topics discussed. Cons It's not possible to restrain who is going to watch the recording or create lists of people who are allowed to access recordings and transcriptions. That would be really nice for private meetings. Review Source Content Strategist Used the software for: 1-3 years ### "Wingman helps me excel at my job" June 28, 2022 5.0 Pros Wingman gives me the ability to go back in time and not miss a single detail. I can review my phone calls without having to spend time exporting or downloading 45+ minute calls like Zoom or Google. Additionally, I can watch and share videos for training purposes which helps out a ton! Cons Set up took a second to figure out but it was easy nonetheless. Review Source KM Karen M. Account Development Manager Used the software for: Less than 1 year ### "Makes Sales Streamlined." August 23, 2021 5.0 Pros Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out. And since I use Salesloft everyday, I see it. No more trying to remember with a mixture of sticky notes, phone reminders, emails to myself, etc. They also track my emails, so I know when they get opened, how many times they're opened, if they clicked my links, etc. Because of this, I learned the best times to schedule my emails for to optimize my open rate. I can see what cadences my team is using and its success rate over the last year. We can easily share what's been working, and we have the analytics right there to prove what's working and what's not. Best sales enablement software I've used. Cons Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure. Review Source Sales Development Representative Sales Development Representative Used the software for: Less than 1 year ### "Wingman is a saviour after my calls " July 7, 2021 5.0 Awesome! Pros The transcripts are so accurate that I never have to go through the entire call to find a particulate conversation, I can just scroll and read. Cons Sometimes the software stops recording, but that is 1/100 times. So all good. Review Source Account Executive Used the software for: 3-5 years ### "SDRs Best Friend" November 1, 2018 5.0 SalesLoft has helped me stay organized and helps me manage my time. If your job is to set meetings, then you need a tool like this to help you accomplish this. Pros I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce. Cons SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded. Review Source Business Development Executive Business Development Executive Used the software for: Less than 1 year ### "Great Tool for New Sales Rep's!!!" October 28, 2021 5.0 We have been able to overcome our call-flow challenge. Since we are in a team sales environment, we must have the appropriate synergy between sales reps. This tool has given us the perfect vantagepoint, and we can now see what the prospect does. Pros I like the ability to go back and review the call transcripts. When crafting the perfect follow-up email to potential prospects, these features ensure I don't miss any vital details! Cons I don't have any dislikes about this tool. The support team has been there 100% to answer any questions or to troubleshoot any issues that have arisen. I would only like to improve the "cue cards," but the Wingman team is addressing this. Review Source Alliances Manager Used the software for: 1-3 years ### "So many features but hard to use" June 22, 2018 4.0 Motivation and automation for my team. Pros We purchased this product just over a year ago and there really is so much you can do. The reporting capabilities are virtually endless. I love the plugs into Slack and Salesforce. We use those daily. It really motivates my team to see who is setting meetings through SalesLoft and when they are being scheduled. Cons This has been a very heavy lift. Things that would would think are intuitive are not. Changing the time for a cadence step is not as simple as changing the time. We have had to undergo multiple trainings for my team to bring everyone up to speed and training new hires has been difficult. That being said, there is a lot this product can do and will likely become very powerful once everyone gets the hang of it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.