# ChurnZero Pricing 2026 | Capterra > Learn more about ChurnZero pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/157980/ChurnZero/pricing --- # Pricing for ChurnZero [4.7 (129)](https://www.capterra.com/p/157980/ChurnZero/reviews/) Write a Review! ## [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) has **1** pricing plan - No free trial - No free version **Credit Card Required:** Not provided by vendor **Discount:** Information not available ### Basic $12000 **Payment Frequency:** Per Year Basic plan includes: Not available ## Popular alternatives to [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) Looking to learn more about Customer Success software similar to ChurnZero? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by QualityUnit [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by monday.com [4.7 (461)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price:$12/month [LEARN MORE](https://www.capterra.com/p/245800/Monday-CRM/) by Zendesk [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by Customerscore.io [4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/) Starting Price:€119/month [LEARN MORE](https://www.capterra.com/p/10025816/Customerscore-io/) by HubSpot [4.4 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) [View all alternatives](https://www.capterra.com/p/157980/ChurnZero/alternatives/) ## What do others say about [ChurnZero](https://www.capterra.com/p/157980/ChurnZero/) pricing? Pricing Rating $ $ $ $ $ Value For Money[4.7(129)](https://www.capterra.com/p/157980/ChurnZero/reviews/) Pros Cons [Read All 129 Reviews](https://www.capterra.com/p/157980/ChurnZero/reviews/) Read Full Reviews Below Vivia C. Ops Manager Marketing and Advertising, 51-200 employees Used the software for: 1-2 years ** Overall Rating 4.0 ** Ease of Use 3.0 Customer Service 3.0 Features 4.0 Value for Money 4.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra May 25, 2022 "Good use for very linear functions and businesses" **Pros:** A good way to see utilization and engagement from a client **Cons:** Not the best when it comes to non-linear businesses. For example, it's good for a business that does say, 4 calls a month and to see engagement. However, when it comes to multiple timelines and "journeys", things get messy and not as easy. Jess L. VP Customer Success Retail, 201-500 employees Used the software for: 2+ years ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 5.0 Features 3.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra March 11, 2022 "2nd year using ChurnZero in an expanding Success Organization" **Overall:** Main problem is being able to dissect customer data across separate systems and being able to automate some of our proactive outreach efforts. This is the main use cases that our Customer Success managers use this system for. For leadership we use it for hypothesis on potential clients for UAT or outreach and also to validate extra attention is needed. It assists with reporting on the outcomes of specific outreach activities for example did this lead to increase usage of this product or not. The second phase of us using the product is the churn risk predictability. We still need to refine some of our churn factors to be more accurate. **Pros:** It is simple for individuals in their role to use to manage their outreach. They can pick it up pretty intuitively and learn from other ways team members have used it or are using it today. We often copy segments, plays etc. There is a lot of flexibility in trying different segmentation, plays etc out and always having the ability to download excel versions of the filtered reports. I can do this on the fly if I get questions from leaders of cross functional members like how many clients are due to renew this year and haven't logged in to X system for example. I.E. cross reference data from customer events that are stored in desperate systems. Setting up the live exports has also given us the ability to expand use of the output across teams without having to have a number of users that do not need utilize the full functionality but need some output. **Cons:** Little more formal structure or guardrails as our organization grows. For example, rules that site across the top of the system that restrict uses on sending plays to entire database without a manager review or plays that we would never want to occur on certain clients as we set up their contract. The flexibility is needed for team adoption and enablement but as you grow as a company so does the operational risk so some additional levels or layers of stop gap measures would be a plus. **Alternatives Considered:** [Gainsight CS](https://www.capterra.com/p/148980/Gainsight/) **Reasons for Choosing ChurnZero:** Price and ease of implementation [Read All 129 Reviews](https://www.capterra.com/p/157980/ChurnZero/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)