Who Uses This Software?

Real estate agents and brokers in the US


Average Ratings

9 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $17.95/month/user
    See pricing details
  • Pricing Details
    15% discount for annual subscription
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Pro Agent Solutions
  • www.proagentsolutions.com
  • Founded 2008
  • United States

About Feedback Pro

Feedback Pro will automatically download your showings from electronic lockboxes and email the showing agent the best real estate feedback questions and then mail you and your client the responses. Just enter or import your listings from your local MLS, assign a lockbox number and our system will do the rest to automate your showing feedback using our automated real estate showing feedback template. Feedback Pro also integrates with our CRM solution CRM Pro and Digital Flyer for SMS sign riders.


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Feedback Pro Features

  • Calendar Management
  • Client / Property Matching
  • Client Database
  • Commission Management
  • Contact Management
  • Contract Management
  • Email Marketing
  • Flyer / Catalog Printing
  • Lead Management
  • Listing Management
  • Property Database
  • Website Management

Feedback Pro Reviews Recently Reviewed!


Capterra loader

Nice Showing Program

Jul 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product has improved tremendously since the beginning of the year. The staff has worked very hard at improving the software. They added showing instructions, appointment times and many other nice features. It works great!

Cons: It would be nice to make it more simple. Put the listing and showing instructions into the system all at the same time, without having to go to a different window to add it later. Same with adding a new contact when we put one it from the appointment page. Need the phone number to be added at the same time as we put in the name, company, email and license number.

Overall: It helped with setting up appointments and getting feedback from the showing agents.

Great Product a little confusing on some areas

Jul 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the tracking of showings, time stamps, emails and reporting PDFS. I also like the feedback forms.

Cons: Having to go to so many different screens to maneuver through listings and reports. It often gets caught up and times out.

Once I learned the system, it has been a breeze to use and very helpful in scheduling.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. When uploading new listings from Flex, they are almost immediate in uploads. I don't have to wait 24 hours for the new listing.

Cons: I do all the scheduling in the office (I have admin. rights) for showings, insections, and so forth. Sometimes it can be frustrating going back and forth between the agents to get to the correct listing.

Overall: Easy access to schedule showings and ease to look at appointments already scheduled.

Had an issue, submitted a request, they started dealing with it within the hour - completed 2 days.

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of filling in and the ability to send info back out to agents that have shown probably is my favorite feature.

Cons: Really don't have anything to compare it to, so all is good!

Capterra loader

love that ProAgent / Feedback Pro automatically sends feedback requests and alerts me once recvd

Jul 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility in changing/editing which questions to ask and, most importantly, the automation of the feedback requests

Cons: Once we have a new listing, we have to go in to the system and set it up so that the feedback requests are linked to a particular MLS listing

Overall: automated feedback requests

It is a good tool to use on seeing what other agents and their buyers are thinking and saying

Jul 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease to use it is great. When learning the system, it is not easy to get things in place without some support in the beginning.

Cons: The showing reports are not easy to read and it does not give you the option to print all feedback on a listing in one report.

Overall: The feedback

Great response time when I reach out for help.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Timely and professional real estate feedback requests. Instead of having to call, text, or email directly, an automated - professional email is sent out. Saves me time.

Cons: Nothing comes to mind. I can't think of anything that would make it better.

Easy and effective!

Jul 23, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a very reliable way to receive feedback. It has made it much easier and saved time and increased the amount of responses we receive allowing us to give our clients feedback necessary to sell their homes.

Cons: I wish that the listings imported themselves and updated when they switched to pending. I also find the lay out of the website a little outdated and not user friendly.

Much more user friendly then showing suite.

Jul 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Like the ease of use, not to many unwanted extras. Other programs I have used in the past have packed the programs with features that are of no use and make it to complex for the job that we need done.

Cons: The side bar moving with the page. Not much to complain about does what I need it to do so far. Syncing showing faster would be a plus.

Overall: Ease of use for myself and staff.