# Adventure Office Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Adventure Office Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more.

Source: https://www.capterra.com/p/158019/Adventure-Office

---

# 

 Adventure Office Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Adventure Office

## What is Adventure Office?

The software for outfitters! Adventure Office makes people the priority. Our complete software solution combines all the facets you need to run your business in one location. Manage reservations, online bookings, waivers, payroll, reporting, automated messages, POS, credit card processing, and more all in one place. When you need help, lean on our industry-leading support team for the solution. Adventure Office scales with you and helps you bring more smiles into the outdoors.

## What is Adventure Office used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Adventure Office?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.adventureoffice.com/&name=Adventure Office)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Adventure Office

4.6 (33)

VS.

[4.8 (1,129)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (33)

Ease Of Use

4.8 (5,744)

Value For Money

4.7 (28)

Value For Money

4.7 (3,527)

Customer Service

4.9 (31)

Customer Service

4.8 (3,258)

## Adventure Office alternatives

Highest Rated

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

[4.7 (453)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/158019/Adventure-Office/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.6 (15)

46.67% of 15 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

4.7 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Promotions Management

4.3 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

CRM

3.6 (7)

14.29% of 7 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Activities Booking

4.7 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Allows businesses to offer customers reservations for a variety of activities.

Reservations Management

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Adventure Office 57 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Pre-made examples and templates for emails

Plan an event's time and location

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Access software remotely via mobile devices

Bookings that last more than one day

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Ratings/Reviews

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Search and filter data across systems to locate required information by entering keywords or certain criteria

Send messages via SMS

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.4 (33)

4.4

Based on 33 reviews

## Pricing

Value for money

4.7 (28)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (28)

4.7

Based on 28 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (31)

4.9

Based on 31 reviews

## User reviews

Overall rating

4.6

Based on 33 reviews

Filter by rating

5(22)

4(9)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DS

Dale S.

Information Technology Manager

Recreational Facilities and Services

### "Powerful and Flexible with Responsive Customer Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2023

It's a massive system that really demands a team effort within our company. Patience and calls to customer support are essential for success.

Pros

Incredible customer support is the key that makes this complex system work as the primary engine of our company. Integrated reservations booking for lodging and activities as well as retail POS and resource management (not to mention digital waivers, General Ledger accounting, and more) can make the installation and administration difficult - but their Customer Support team is always responsive and knowledgeable.

Cons

It can be overwhelming when trying to figure out unfamiliar functions, modules, or fields - but Customer Support has always helped us figure out how to make things work the way we need.Connecting lodging units and activities to third-party agents such as AirBnB and Booking has been a struggle but continues to improve.

Alternatives considered

[HotelKey](https://www.capterra.com/p/198632/HotelKey-PMS/)

[The Flybook](https://www.capterra.com/p/154169/The-Flybook/)

Reasons for choosing Adventure Office

Every time we look for alternatives we wind up back at AdventureOffice because of its depth of features, customer support, and pricing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2023

Thanks for the feedback, Dale! We love working with ya!

SB

Sam B.

Owner/rock climbing guide

Sports

### "Thank you! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 17, 2022

Pros

Once I learned the in’s and outs it is very efficient and helpful.

Cons

It’s hard to say anything here. The staff is always available to help and figure out how I can best use this software for my company specifically.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2022

Hey Sam! Thanks for taking the time to leave a review. We love working with you!

DH

David H.

Owner/Manager

Sporting Goods

### "Adventure Office"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2022

Pros

YES this is an Excellent Product and Great Customer Service !

Cons

No Negative Feedback on this product - Awesome Product !

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2022

Thanks, David! We appreciate you!

AL

Andy L.

owner

Recreational Facilities and Services

### "Top Notch Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2022

They are the best!

Pros

They are always innovating and they stay closely connected to their customers. Can't imagine ever entertaining other option other than Adventure Office.

Cons

They are always improving... A robust CRM piece would be nice.

Reasons for choosing Adventure Office

Customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2022

Thank you, Andy! We love working with you guys. We'll take that feedback about adding more CRM functionality to the development team and see what our options might be!

MT

Mitch T.

Owner

Recreational Facilities and Services

### "Working with AO"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2022

I have had a great overall experience with AO. I would recommend them to anyone who is looking for a booking software with excellent behind the scenes support.

Pros

I have been with AO for several years. The support they provide is very good. They are always willing to try and fix the product over the phone but some issues we run into require more in depth changes as our industry continues to change.

Cons

The software as a whole is written for a general booking type. We have had to work with AO to get it more specific.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2022

Thanks, Mitch! The support team is our greatest strength, so it's good to hear you've had such a positive experience with them.

JL

Jessica L.

Co-Owner

Recreational Facilities and Services

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2022

Not only are the owners great people, the entire team is super helpful and friendly... and most of them have actually worked in this business, so they understand your perspective so much better. No company is perfect, but they really strive to make the best product for their customers and make great improvements every year.

Pros

This software increased our revenue by a massive amount. Customers also love being able to book 24/7 on our website without having to talk to anyone. There are a lot of customizable features, so you can really make it work the best for your unique business.

Cons

The CRM could be better. We would love to run more promotional and diverse campaigns. Other software may have better website integration, however I can guarantee the backend features, customization and customer service don't compare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2022

Thank you for taking the time to write this wonderful review! We love having you as a client of Adventure Office and I look forward to seeing how we can build features to best support you even better in the future!

NM

Nancy M.

Office Manager

Leisure, Travel & Tourism

### "Happy Customer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 13, 2022

Adventure Office has been our online booking software for about 4 years. I have had good luck with Customer Service any time I need them and our customers advise that their online booking experience was easy and straightforward.

Pros

I like the fact that customer correspondence stays organized in an easy way to locate. Once you learn the online booking flow, it is easy to use and make changes if necessary.

Cons

We don't use all the features that are available, so I have to tell my employees to just ignore a bunch of different options and focus on the ones that we use.

Switched from

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

Peek had limitations that Adventure Office didn't. Splitting payments and online waivers being the top 2 reasons we switched

Alternatives considered

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

[Bookeo](https://www.capterra.com/p/117299/Bookeo/)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reasons for choosing Adventure Office

Adventure Office was very professional looking and the Staff was very down to earth, which made me feel comfortable asking questions about things that I didn't know anything about. It offered the functions that we needed and the price was fair.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2022

Hey Nancy, thank you so much for your review! Can't wait to keep working with you! Good luck this season!

WT

Will T.

Manager

Recreational Facilities and Services

### "Will's review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

May 12, 2022

It is ok but needs to have less bugs.

Pros

Easier once you get the hang of it. Keeps things organized well.

Cons

Too many bugs and can be slow. Too complex at first.

Reasons for choosing Adventure Office

It was what our company uses

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 17, 2022

Hey Will! Thank you for taking the time to leave a review. Let's get in touch to learn how we can better serve your business. We'd love to learn how we can better adjust to create a more seamless experience for you.

NM

Nancy M.

Reservations Assistant

Leisure, Travel & Tourism

### "Adventure Office has great customer service!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 12, 2022

Pros

I love the huge customer data base, managing reservations and selling them through the software. Adventure Office has always had amazing customer service!

Cons

I think it's weird that you can't delete a customer out of the data base. Also I haven't found a way to manage inventory from add-ons yet. There's no "Quantity on hand" feature like most POS systems I've used. Also I have yet to find an easy way to print a trip roster or manifest. The only way I've seen to do it the print comes out very hard to read.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2022

Hey, Nancy! Thanks for taking the time to leave us a review! Your feedback is super valuable and helpful as we are always looking to grow the software in ways that make it more usable for our clients.

JA

James A.

Owner

Hospitality

### "Best of the Beat for Tour Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2022

This is absolutely the best software to use. We at ccattours.com love it. I personally looked at 14 other platforms and this is the best out there. Ease of use, functionality, price and features for our back office and our customers far exceed the competitions software. I can't recommend them enough. The customer support team is always there when you need them. They deserve more than 5 stars.

Pros

Ease of use, functionality, price and features for our back office and our customers The customer support team is always there when you need them. They deserve more than 5 stars.

Cons

So robust that to use every feature will take some time to utilize.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 13, 2022

More than 5 stars!! Thank you, James! We are so glad you joined up with Adventure Office! Looking forward to being your partner for many years to come.

[View all Reviews](https://www.capterra.com/p/158019/Adventure-Office/reviews/)

Popular comparisons

[Eventbrite vs Adventure Office](https://www.capterra.com/compare/114949-158019/Eventbrite-vs-Adventure-Office) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)