# Rallio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Rallio the right Social Media Marketing solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158041/Rallio/reviews

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Rallio

4.7 (23)

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Last updated March 13th, 2026

# Reviews of Rallio

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

EB

Eutiquio B

Data AnalystOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: 1-2 years.

“It saves a lot of time when doing social media marketing because it has all social platforms and also very easy to use.“

July 18, 2022

DG

Dawn G

OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“Rallio is extremely easy to use and even has the opportunity to outsource your social media management to a professional agency.“

January 26, 2021

## Showing most helpful reviews

Showing 1-23 of 23 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KJ

Kristina J.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good for my needs"

April 11, 2024

4.0

Pros

Does a nice job working with smaller multi-location businesses.

Cons

Sometimes has connectivity issues, but this is half in part to the services themselves.

Review Source

AV

Andrew V.  
District Team Leader  
Retail  
Used the software for: 1-2 years

### "Love Using Rallio"

August 26, 2019

5.0

The team at Rallio has been great! They are so easy to get a hold of and always willing to collaborate on ideas. They are only as good as the support we give them and our opportunity is to continue to get stores to contribute content so we can make the platform even better.

Pros

I love the ease of use and how it has progressed through the years. The Leaderboard is a big win as that is a great way to motivate teams to use the platform. The ease of use with the calendars now being included in the app.

Cons

I love the software I could not complain about it to be honest. My only fear is too much emphasis with the same companies like Facebook/Instagram. I like the move to Google to be able to start posting through My Business. My fear is if something was to happen to Facebook one day how quickly could we move to something else. Something else doesn't really exist yet so I guess its not really a problem. Facebook and Google are some of the companies that keep me up at night so have all business run through them gets scary. At the moment though, I don't have a better idea than what you are doing!

Review Source

ET

Emily T.  
Social media specialist  
Retail  
Used the software for: 1-2 years

### "Great posts, not very mobile-friendly"

August 23, 2019

3.0

Pros

I like the extra support given by the Rallio team. The posts they make are eye-catching and engaging.

Cons

It doesnt work well with mobile devices.

Review Source

EL

Emily L.  
Social media marketing lead  
Retail  
Used the software for: 2+ years

### "Excellent way to grow your social presence across multiple locations and plafforms"

August 16, 2019

5.0

Pros

It helps us as a brand have consistency across all locations (450+) and gives our stores as well as franchise owners the confidence in maintaining their social presence as well as giving them the opportunity to connect on a more local level with their customers. Major bonus for our company is the ability to manage the platform through an app since most of our users are on the road.

Cons

I can truthfully say that any cons I have isn’t a result of Rallios platform but more so the restrictions caused by Facebook, yelp, IG, etc.

Review Source

JJ

Janel J.  
Senior Data Analyst  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Lets all have this "

July 18, 2022

5.0

Pros

I really like the team they are very accommodating and very helpful especially doing brain storming they shares idea.

Cons

Some features are not so user-friendly but there are always room for improvement.

Review Source

EB

Eutiquio B.  
Data Analyst  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Rallio the best"

July 18, 2022

5.0

Pros

It saves a lot of time when doing social media marketing because it has all social platforms and also very easy to use.

Cons

All the cons that I faced using this software are not because of Rallio. Rallio is great, I just need a new computer.

Review Source

TB

Travis B.  
Store Team Leader  
Retail  
Used the software for: 1-2 years

### "Rallio!"

August 23, 2019

5.0

Having Rallio on our team is like having a social media watchdog. They help us monitor our social media pages and reply to customer questions and concerns.

Pros

This software is use friendly and makes interactions with our customers very easy! Our rep is always quick to respond with any questions or concerns!

Cons

This software meets all of our needs. No concerns at this time.

Review Source

JC

Jamie C.  
Marketing Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Rallio Rocks!"

August 23, 2019

5.0

Pros

Very easy to use. Saves time with having all social platforms in one place. Extremely efficient in sending out posts to all my account users from the corporate level. Support is top notch and very responsive!

Cons

There is nothing about Rallio so far that I would consider a con.

Review Source

DB

Diana B.  
Owner  
Retail  
Used the software for: 1-2 years

### "Easy Social Media Management for Small Businesses "

August 23, 2019

5.0

Pros

+Easy to schedule social media posts in advance +Great dashboard to track your metrics and see how you rank within company averages +Real-time notifications each time a customer review is left, so you can respond right away +Ability to give your entire team "light" (non-admin) access, so they can upload photos & release forms +Dedicated, personal support from Rallio team, so you have access to a REAL person, not a bot

Cons

\-Post function not fully integrated into Instagram (I believe it has to do with IG's back end), so it requires an extra step to post content, which is still easy enough

Review Source

DG

Dawn G.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Fit For Larger Companies With Multiple Establishments"

January 26, 2021

5.0

Overall- if you have multiple business locations or "sub businesses" that you need to manage in one platform- Rallio is the ideal software for you. I have not found any other social media management software that so easily allows me to compare data from a variety of business subsets.

Pros

Rallio is extremely easy to use and even has the opportunity to outsource your social media management to a professional agency. The unique aspect of Rallio is that it allows you to manage multiple different "business locations" in one spot. I don't necessarily use this for locations- but rather for subsets of my retail business. We manufacture and sell pet products for a variety of species. I can manage data from products targeted to each species individually, which has been infinitely helpful.

Cons

Although Rallio advertises as being a social media management software- it's not really built for all businesses. It's specifically geared towards larger companies with multiple businesses under them (think franchises with multiple locations). For smaller companies I'd say there's better software out there.

Review Source

RF

Robin F.  
Store Manager  
Retail  
Used the software for: 1-2 years

### "Is great ease to use."

August 23, 2019

5.0

Not bad sometimes just really busy and can't make a post as often as I would like to

Pros

.I like that there is a release set up right in the software

Cons

Posting can be tricky cause it doesn't hold what you put on the post, gets a tad confusing when this happens

Review Source

SW

Sandy W.  
Team leader  
Retail  
Used the software for: 1-2 years

### "Ready for Rallio"

August 23, 2019

5.0

We have been increasing our followers and our strategist is very helpful

Pros

Easy to use and the app makes it very simple the whole team.

Cons

Have not encountered any issues yet and everything has gone smoothly

Review Source

TM

Tucker M.  
ASTL  
Retail  
Used the software for: 6-12 months

### "People Make the Difference"

August 16, 2019

4.0

Sales Lead is the main selling point for my experience. He is dedicated to my brand as if it was his own. I cannot say enough about my appreciation for both his responsiveness and creativity. If I wanted or could manage my social media, I would. He is skilled, professional, and brilliant as a strategist.

Pros

The software is evolving regularly to help meet our needs as a business. I love how customizable and open to suggestions Rallio is. It really makes me feel more like a central figure in my social strategy...not just a client without expertise.

Cons

There is a learning curve. I think the right training is crucial for some (depending on tech savviness). I've found that sometimes features are lacking, but Rallio is responsive to suggestions.

Review Source

BR

Betsy R.  
Social Media Liaison  
Retail  
Used the software for: 6-12 months

### "Love it because of my service support rep."

August 19, 2019

4.0

Pros

I like that I can do lot from my phone. I LOVE my rep!!! She makes it actally usable!!! I would be lost without rep!

Cons

The mobile interface. I wish there was more I could do from my phone. (Upload images to the library data base - easily respond to comment on FB and actually know the tread of what's happening)

Review Source

SB

Stacy B.  
Assistant team leader  
Retail  
Used the software for: 6-12 months

### "Game changer "

November 6, 2019

5.0

\[SENSITIVE CONTENT HIDDEN\] is wonderful and really has helped us with great ideas and post to boost our audience and increase traffic and interest in our store. We really appreciate all of his help and advice.

Pros

Makes it easy and simple to connect through social media to your customers.

Cons

Sometimes it takes a long time to upload pictures.

Review Source

TN

Tara N.  
Franchise Support  
Retail  
Used the software for: 6-12 months

### "Very Helpful"

August 22, 2019

5.0

Pros

Loved that Rallio offered our franchise owners support in a part of the business we were lacking. I also really appreciated the weekly emails giving our Studio Managers and owners suggestions on what photos or content to submit that week!

Cons

I didn't have any issues with the software

Review Source

HE

Heather E.  
RGL / Dog Groomer  
Legal Services  
Used the software for: 1-2 years

### "Good product"

November 6, 2019

4.0

Pros

Easy to use and navigate has the app for my phone

Cons

Nothing really I like the product got what it is

Review Source

CS

Charmy S.  
Content Writer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Rallio - The Ultimate Solution to Boost Social Media Presence!"

October 19, 2022

4.0

Pros

A robust SaaS platform that combines cloud-based social media technology, AI and employee advocacy. Managing social media presence has been much easier than ever using Rallio. Very user-friendly and easy to use platform. It makes interactions with the customers much easier and offer prompt responses.

Cons

No major issues were found. But, there is some room for improvement to make it more mobile-friendly.

Review Source

BS

Brandy S.  
Store manager  
Retail  
Used the software for: 6-12 months

### "Great layout"

August 24, 2019

5.0

Rallio is super ready to use and has a great layout and format

Pros

It’s so easy to use Simple format No crashes

Cons

Lots of updates for mobile version which can be annoying

Review Source

ML

Monica L.  
District Team Leader  
Retail  
Used the software for: 1-2 years

### "Love Rallio Support team"

August 23, 2019

5.0

Rallio has helped PSP get our social media experience up and running from the ground floor! Software is pretty intuitive and support team is amazing.

Pros

Very easy to use and they have great training support

Cons

Nothing is a con at this point! More updates keep happening as we evolve.

Review Source

RH

Ruchelle H.  
Studio Director  
Cosmetics  
Used the software for: Less than 6 months

### "Rallio review "

August 22, 2019

5.0

We are able to reach more prospective clients with all of our social media networks. It’s a one stop shop to upload to all social media accounts.

Pros

It’s ease a flexibility. Our specialist is amazing and is always there to help.

Cons

I don’t have any cons. \[SENSITIVE CONTENT HIDDEN\] has been amazing at answering all questions and troubleshooting any issues I’ve had.

Review Source

jM

jorge M.  
manager  
Accounting  
Used the software for: 1-2 years

### "rallio review"

March 22, 2019

5.0

very usefull!!!!!

Pros

rallio is great. I can see who is posting about our work.

Cons

no cons with rallio. I can monitor and approve the posts they post about our work!!!!!

Review Source

CP

Candy P.  
owner of franchise  
Consumer Services  
Used the software for: Less than 6 months

### "Pleased thus far."

September 23, 2019

5.0

I am really new to the dashboard. Representative was excellent in communication via email as well as on the call. He was super friendly, and patient with me too. I am grateful for the time he took to spend with me and I know I could reach out to him anytime. It's great to know someone really loves what they do and I think representative truly loves his job.

Pros

Appears to be user friendly for me and that is very important to me.

Cons

Nothing to complain about just yet. Still learning the tools.

Review Source

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