---
title: "Wisepops Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Wisepops the right Lead Capture solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/158048/Wisepops/reviews/"
page_type: "reviews"
language: "en"
---

Wisepops

4.9 (81)

[View alternatives](https://www.capterra.com/p/158048/Wisepops/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 29th, 2026

# Reviews of Wisepops

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

Lucas Y

Marketing ManagerFurniture, 11 - 50 employeesUsed the software for: Less than 6 months.

“its pretty easy to set up popups without needing a developer, we use it for capturing emails and cart abandonment offers.“

July 17, 2026

Alex E

Growth ManagerOnline Media, 11 - 50 employeesUsed the software for: 6-12 months.

“Managing user experiences on your site gets complicated, especially if you find yourself restrained from deploying new ideas because your dev team is limited on time.“

October 22, 2021

LT

Libby T

Senior Account ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Has been a great way of preventing our users from leaving our website without getting them another choice to interact.“

February 25, 2026

TB

Tony B

Email MarketerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“Will sometimes run into issues with how our images appear across multiple screen sizes, and how it appears in the editor compared to the preview mode.“

May 8, 2021

LT

Libby T

Senior Account ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Easy to use once you get used to it.“

February 25, 2026

SE

Sophie E

Marketing DirectorInternet, 2 - 10 employeesUsed the software for: 6-12 months.

“Before Wisepops, our popup campaigns were broad and tedious to set up.“

September 28, 2021

SS

Stephen S

Organic MarketingHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“Wisepops is easy to install and offers powerful targeting capabilities. While many Wordpress tools rely on categorization inside of Wordpress to target at the page or category level, Wisepops can be deployed (or not deployed) by URL string.“

December 13, 2023

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lucas Y.  
Marketing Manager  
Furniture  
Used the software for: Less than 6 months

### "Easy to use popup tool"

July 17, 2026

5.0

Pros

its pretty easy to set up popups without needing a developer, we use it for capturing emails and cart abandonment offers. syncs fine with our email marketing tool too. being able to control which popup shows to who (like not showing multiple offers to the same visitor) has been really useful for us

Cons

took a little while to get used to all the targeting options and settings at first, theres a lot you can customize so it can feel a bit overwhelming when youre just starting out

Review Source

SE

Sophie E.  
Marketing Director  
Internet  
Used the software for: 6-12 months

### "Excellent Popup and Embed Form Tool"

September 28, 2021

5.0

Before Wisepops, our popup campaigns were broad and tedious to set up. With Wisepops, we have very personalized popup campaigns and can launch more campaigns faster.

Pros

The user interface is fantastic. It's very easy to custom design popups. Customer support is amazing. They provide thorough instructions on how to solve issues with our specific use cases. The display filters are incredibly sophisticated and can be made even more advanced with the Google Tag Manager integration.

Cons

While the Wisepops to Zapier to Customer.io integration works, I'm most looking forward to the native integration between Wisepops and Customer.io's new workspace.

Alternatives considered

[Poptin](https://www.capterra.com/p/165478/Poptin/)[Justuno](https://www.capterra.com/p/224090/Justuno/)

Reason for choosing Wisepops

The customer service with Wisepops BEFORE purchasing was amazing and far surpassed that of other tools. We had a ton of questions on functionalities and integrations and they took the time to answer every single question in depth and provided follow up clarifications. The same stellar customer service continued after purchasing too. Wisepops also has great integrations with Google Analytics and Google Tag Manager. The Google Tag Manager integration was a big one for us as it allows for a lot more personalization based on our site and users.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Digioh](https://www.capterra.com/p/156792/Digioh/)

Digioh lost hundreds of our new email subscribers (no records other than the time they submitted the form) and the user interface to design popups was very cumbersome to use. Jotform says they integrate with Google Analytics but the widget doesn't work. When I opened a support ticket the response was "we'll look into it" and over a year later, despite follow ups, there's no solution.

Review Source

Response from Wisepops

September 30, 2021

Sophie, we appreciate the time you took to write this review. Thanks a lot. We work hard to maintain and improve current integrations and develop new ones. And thanks to your feedback, we'll see how we can make our customer.io integration meet your needs :)

VR

Verified Reviewer  
Marketing automation manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good, can be better"

December 13, 2022

4.0

Good

Pros

The system overall is good and the value for money is good, drag and drop builder is ok, they have an integration with relevant systems

Cons

they can make the navigation in the campaign list a bit better allowing to see more records in the same page rather than keep moving back and forth in the pages looking fir a campaignAlso the ux can be improved for utms and where you can find the integration

Review Source

LT

Libby T.  
Senior Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Very Helpful Customer Support"

February 25, 2026

5.0

Has been a great way of preventing our users from leaving our website without getting them another choice to interact.

Pros

Very helpful customer service/support. Good features to be used. Easy to use once you get used to it.

Cons

Unfortunately we cannot track conversions directly back into HasOffers, so it makes reporting a bit difficult for us. But we work around it.

Review Source

Alex E.  
Growth Manager  
Online Media  
Used the software for: 6-12 months

### "Simplest tool for the marketing team "

October 22, 2021

5.0

Managing user experiences on your site gets complicated, especially if you find yourself restrained from deploying new ideas because your dev team is limited on time. Wisepops, is used by our marketing team, to make sure all our efforts are launched without having to wait for the dev team to work, test and launch our campiagns.

Pros

Their ease of use as a platform is what we love about Wisepops the most.

Cons

Everything about this tool is great, especially at a relatively low cost for such an impact you can have for your business. So I hold myself in no position to dislike anything about Wisepops.

Review Source

Response from Wisepops

October 28, 2021

Thank you so much for your review Alex, the team and I are super glad you enjoy using Wisepops and that we make your life easier Lisa.

VR

Verified Reviewer  
Internal Operations Assistant  
Internet  
Used the software for: 6-12 months

### "Pop-Up Builder App That Small and Large eCommerce Companies Should Consider"

November 27, 2018

4.0

This is probably one of my favorite programs to use. It makes me feel like I have this cool web development background, even though I don't.

Pros

I have two small businesses that I'm affiliated with: My regular 9-to-5 job, and then my side home-based business. At my regular job, our development and SEO teams has used Wisepops on the sites that they build for our clients. At home, it's simple enough that someone like me, who doesn't have a super techy background can create engaging popups on my website in minutes. The 60 or so ready-to-use templates are all great, and they're totally customizable so everyone gets what they want. You can control the size, the theme, the colors, fonts, timing, and even which customers see which popups, and when. You can track and analyze each popup's performance, generate leads, plan and manage promotions and campaigns, track site visitor location, and even create popups with video, as well as HTML, images, etc. You wouldn't think that pre-exisiting popup templates would have so many features and customizations available, but Wisepops makes it possible and worth it.

Cons

Even though there are so many ways to customize the existing popups that Wisepops offers, I'd like to see more in the future. This isn't necessarily a negative, though, just a suggestion, if you will.

Review Source

Nicolas L.  
Founder  
Media Production  
Used the software for: 6-12 months

### "All-in-one contextual marketing tool"

April 9, 2021

5.0

Pros

Wisepops is really easy to use. Their solutions allow you to master all your contextual marketing strategy to generate more conversions and sales. We use in particular the Popup system to acquire more user emails and to drive a significant amount of conversions for our services. We also started to use embeds for the same purpose.

Cons

The price can go up if you have a high traffic website, but the product is definitely worth the money!

Review Source

Response from Wisepops

April 12, 2021

Thank you for taking the time to leave us a review Nicolas! And we're glad to hear that starting using our new embed format

Alex P.  
Marketing Manager  
Computer Software  
Used the software for: I used a free trial

### "Very easy to use and navigate, took me 15 mins to start my first exit popup test"

April 12, 2021

5.0

At first, I bumped onto one of their articles and then decided to try it. I was satisfied beyond my expectations.

Pros

A brilliant dashboard that helps you create any popup you want within an hour or even less, it took me 15 min once I knew the offer that I wanted to show.

Cons

Nothing to this moment, everything is pretty self-explanatory.

Review Source

Response from Wisepops

April 28, 2021

Thank you so much for your review Alex. We're glad you're enjoying the simplicity of our app

Brad S.  
Web Content Manager  
  
Used the software for: Less than 6 months

### "Great For Unusual Popup Needs Too! "

January 22, 2018

5.0

Pros

Lot's of flexibility and functionality. Customer support is excellent and really helped us get set up with some unusual popup needs.

Cons

Would like more track-ability with specific button clicks(clicked Button A vs Button B)! Payment plans basically force you into the Pro section.

Review Source

Response from Wisepops

January 24, 2018

Thanks Brad! Looking forward to helping you increase your sales :)

Ajay G.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Makes popups easy"

February 12, 2019

5.0

Excellent!

Pros

It's well designed and highly customizable.

Cons

I don't like that they count page views as part of their billing, especially when most page views might not result in a popup being launched.

Review Source

Response from Wisepops

February 15, 2019

Thanks Ajay! It means a lot to us, especially coming from you.

NA

Nick A.  
General manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Easy in use and implementation"

June 11, 2021

5.0

The communication and boarding were very good and the employees were very helpful. Furthermore the tool offers all options that we were missing with another tool we used to use which was far more expensive.

Pros

The ease of use is absolutely great. Simple and to the point, all in good overview.

Cons

No complaints so far. Wisepops does everything which we were looking for.

Switched from

[Insider One](https://www.capterra.com/p/160085/InOne/)

The lack of solutions and knowledge which Insider was missing.

Review Source

Response from Wisepops

June 15, 2021

Hi Nick! Thank you so much for this great review. Glad to hear that our app offers all the features you were looking for :)

SH

Sara H.  
President/Owner  
  
Used the software for: 2+ years

### "I love WisePops. Of all the tech tools we use to manage our ecommerce store, it's the best."

August 30, 2017

5.0

Pros

It's simple to set up, runs on itself and never ever seems to have issues, is very cost effective. It does what it's supposed to do without fuss or fumble and since that's such a rarity with tech products I REALLY appreciate it!

Review Source

Response from Wisepops

August 31, 2017

Thanks for your appreciation Sara. Happy to count you among our customers :)

JC

Jaime C.  
Marketing Coordinator  
Real Estate  
Used the software for: 6-12 months

### "Great for Redirecting Traffic!"

September 1, 2021

5.0

Pros

The software made it easy to create a pop-up design. They also have format suggestions which we used to have one for desktop users and another for mobile users.

Cons

Our team had a little trouble implementing, but we contacted their support team and we were up and running very quickly after that.

Review Source

Response from Wisepops

September 6, 2021

Thanks for taking the time to review our app Jaime

CD

Coralee D.  
Founder & CEO  
Design  
Used the software for: 6-12 months

### "Good option for founders and small businesses"

March 13, 2017

5.0

I run a small business and have been using WisePops for a few months after trying several other options out there. WisePops gives me the best return for my money. I'm happy with the design and customization options. Customer service has been personal and quick. And I'm happy that I could easily set up integrations with my CRM to automatically add sign-ups to my lists and drip campaigns.

Pros

Cost, Integrations, Customer Service, Design Options

Cons

It's a bit tricky to edit the detailed formatting using the HTML source code for a non-programmer like me. But I figured it out eventually...

Review Source

Response from Wisepops

March 14, 2017

Thanks for your business Coralee! We have a new simplified editor in the works and are always available to assist with anything you need.

AM

Alex M.  
Head of eComm  
Consumer Goods  
Used the software for: 6-12 months

### "Good Lead Capture Pop-ups for email/sms campaigns"

June 29, 2022

5.0

We use wisepops for email / sms lead capture. It integrates perfectly with our sms & email systems.

Pros

Dual-design functionality for mobile and desktop optimization. Many customization options for display and design

Cons

Would like better templates to start from. Does take some time to get things up and running from a design perspective

Review Source

TG

Thomas G.  
Co-founder  
Sports  
Used the software for: Less than 6 months

### "Best tool for marketing popup"

September 15, 2021

5.0

Pros

automation and integration. We can do everything with Wiespop and integration with our CRM is easy

Cons

Native integration with Bubble (we use the normal integration with webhooks etc)

Review Source

Response from Wisepops

September 17, 2021

Thanks Thomas!

TB

Tony B.  
Email Marketer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Customer Support Review"

May 8, 2021

5.0

Wisepops as a software is amazing and the time spent with \[SENSITIVE CONTENT HIDDEN\] and the customer support team has even been more amazing!

Pros

One of the things I like most about wisepops is their features and capabilities. Especially pertaining to the ability to have multiple domains and multiple campaigns running simultaneously within those domains. And the ability to do plenty of A.B. testing.

Cons

Like any new technology or software there's a little bit of a learning curve, and we do have issues when it comes to pop-up dimensions and how each module fits into those particular dimensions and how it scales. Will sometimes run into issues with how our images appear across multiple screen sizes, and how it appears in the editor compared to the preview mode.

Reason for choosing Wisepops

A.B. testing

Review Source

Response from Wisepops

May 12, 2021

Thank you Tony! We'll definitely improve the image block feature to make it more user-friendly. Thanks for the feedback

DB

Daniel B.  
Director of Marketing  
  
Used the software for: 1-2 years

### "Easy to use and effective. "

May 25, 2017

5.0

Pros

The simplicity of creating and new campaign and pre-created template suggestions based on the particular activity you are using it for (eg., lead-gen, exit modals, email sign-up, simple messaging). All good.

Cons

The fact that I have four separate accounts in order to manage four separate brands. I should be able to have one master account for ease of use.

Review Source

Response from Wisepops

May 26, 2017

Daniel, thank you for your business and kind words. Also we agree with you have multi-website management is important, and are currently developing that feature.

LR

Luan R.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great product!"

February 23, 2021

5.0

Pros

Ease to use. In 1 hour we had set up our pop-up.

Cons

I would add more fonts, in order to be able to match our brand guidelines.

Review Source

Response from Wisepops

February 26, 2021

Hi Luan, thank you so much for your review. We appreciate it Regarding fonts, in case you haven't checked this feature yet, you can easily add CSS from the popup builder to have your font match your brand guidelines: https://support.wisepops.com/en/articles/2561799-write-your-own-css-rules-into-your-popups Thank you again for your support!

BM

Balendu M.  
Marketing Head  
Retail  
Used the software for: Less than 6 months

### "Awesome tool for increasing conversions"

March 3, 2021

5.0

We have searched a lot of tools and taken trial version for using log time, but they were either have less feature or over priced. When I came across wisepops, I haven't explored further. Overall I will give 10/10.

Pros

It is so easy and crystal clear options and easy to use. From the integration to creating pop-up, everything is good. Liked the most!

Cons

Nothing light that, I can say cons. But Would be great if you can provide live-chat support.

Reason for choosing Wisepops

User interface and expericne is good in comparision of other tools.

Switched from

[Woobox](https://www.capterra.com/p/178937/Woobox/)

Due to user experience.

Review Source

VR

Verified Reviewer  
Account Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Easy to use, well designed graphics"

August 17, 2018

5.0

Excellent!

Pros

They offer tons of templates to choose from and it's very easy to use.

Cons

I wish there were stock photos to use as backgrounds for the pop-ups, instead of just relying on solid colours or your own imagery.

Review Source

TD

Tisja D.  
Owner and creative director  
  
Used the software for: Less than 6 months

### "Love it, very easy and simple to use"

July 10, 2017

5.0

Pros

Easy to use, you can make quick adjustments and the customer support is very good. It's a great addition to any online shop

Cons

My knowledge in the possibilities, it's a template and I don't know how to get more out of it. Just if I need to say one thing that would be it.

Review Source

Response from Wisepops

July 12, 2017

Thank you for your business and kind words Tisja. We can schedule a demo to make sure you are aware of all the possibilities :)

KD

Katy D.  
Marketing Specialist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Very easy to use and customize "

April 13, 2021

5.0

My experience was very positive! I liked the software features, easily found answers to all my questions (on the Help center or contacting the support team) and really appreciated the Customer Support.

Pros

I tried different softwares to create an exit-intent popup. Wisepops was the most customizable and easy to use.

Cons

The thing I like least is the fact that I can't track clics on Wisepops if I have more than 1 CTA.

Review Source

Response from Wisepops

April 15, 2021

Thanks for your review Katy! About tracking clicks on more than one CTA, it's great feedback. We'll see if it can fit in our roadmap!

JW

Jess W.  
  
  
Used the software for:

### "Great Customer Service & Awesome Service"

March 10, 2017

5.0

I compared Wisepops to several other similar applications and decided to go with Wisepops. I'm glad I did. The customer service is great - they were quick to answer questions when I had them. It was very easy for me to set up our first pop-up - which was a for a promotional code. I'm extremely happy with this service.

Review Source

Response from Wisepops

March 12, 2017

Thrilled your happy with our service Jess! Don't hesitate to let us know if you need anything.

PW

Patrick W.  
Design Lead  
Design  
Used the software for: Less than 6 months

### "My experience has been very positive so far whilst using Wisepops"

May 25, 2017

4.0

Ease of creating mobile responsive popups on our websites

Pros

The simplicity, easy of use. Being able to track clicks and conversions. The ability to turn on and off the popup's on different campaigns and pages.

Cons

It lags a bit when designing the popup. Takes awhile to display changes/ creating new popup's dont actually show up on the website till maybe 24-48 hours later for me. (but i have colleagues who say it pops up after 24 hours)

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.