# Wisepops Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wisepops the right Lead Capture solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158048/Wisepops/reviews

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Wisepops

4.9 (80)

[View alternatives](https://www.capterra.com/p/158048/Wisepops/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wisepops

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

LT

Libby T

Senior Account ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Has been a great way of preventing our users from leaving our website without getting them another choice to interact.“

February 25, 2026

TB

Tony B

Email MarketerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“Will sometimes run into issues with how our images appear across multiple screen sizes, and how it appears in the editor compared to the preview mode.“

May 8, 2021

LT

Libby T

Senior Account ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Easy to use once you get used to it.“

February 25, 2026

Alex E

Growth ManagerOnline Media, 11 - 50 employeesUsed the software for: 6-12 months.

“Managing user experiences on your site gets complicated, especially if you find yourself restrained from deploying new ideas because your dev team is limited on time.“

October 22, 2021

SS

Stephen S

Organic MarketingHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“Wisepops is easy to install and offers powerful targeting capabilities. While many Wordpress tools rely on categorization inside of Wordpress to target at the page or category level, Wisepops can be deployed (or not deployed) by URL string.“

December 13, 2023

SE

Sophie E

Marketing DirectorInternet, 2 - 10 employeesUsed the software for: 6-12 months.

“Before Wisepops, our popup campaigns were broad and tedious to set up.“

September 28, 2021

MW

Marcin W

CEOConsumer Goods, 2 - 10 employeesUsed the software for: Less than 6 months.

“On top of that it easily integrates with almost any tool via zapier.“

December 14, 2023

## Showing most helpful reviews

Showing 1-25 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alex E.  
Growth Manager  
Online Media  
Used the software for: 6-12 months

### "Simplest tool for the marketing team "

October 22, 2021

5.0

Managing user experiences on your site gets complicated, especially if you find yourself restrained from deploying new ideas because your dev team is limited on time. Wisepops, is used by our marketing team, to make sure all our efforts are launched without having to wait for the dev team to work, test and launch our campiagns.

Pros

Their ease of use as a platform is what we love about Wisepops the most.

Cons

Everything about this tool is great, especially at a relatively low cost for such an impact you can have for your business. So I hold myself in no position to dislike anything about Wisepops.

Review Source

Response from Wisepops

October 28, 2021

Thank you so much for your review Alex, the team and I are super glad you enjoy using Wisepops and that we make your life easier Lisa.

SE

Sophie E.  
Marketing Director  
Internet  
Used the software for: 6-12 months

### "Excellent Popup and Embed Form Tool"

September 28, 2021

5.0

Before Wisepops, our popup campaigns were broad and tedious to set up. With Wisepops, we have very personalized popup campaigns and can launch more campaigns faster.

Pros

The user interface is fantastic. It's very easy to custom design popups. Customer support is amazing. They provide thorough instructions on how to solve issues with our specific use cases. The display filters are incredibly sophisticated and can be made even more advanced with the Google Tag Manager integration.

Cons

While the Wisepops to Zapier to Customer.io integration works, I'm most looking forward to the native integration between Wisepops and Customer.io's new workspace.

Alternatives considered

[Poptin](https://www.capterra.com/p/165478/Poptin/)[Justuno](https://www.capterra.com/p/224090/Justuno/)

Reason for choosing Wisepops

The customer service with Wisepops BEFORE purchasing was amazing and far surpassed that of other tools. We had a ton of questions on functionalities and integrations and they took the time to answer every single question in depth and provided follow up clarifications. The same stellar customer service continued after purchasing too. Wisepops also has great integrations with Google Analytics and Google Tag Manager. The Google Tag Manager integration was a big one for us as it allows for a lot more personalization based on our site and users.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Digioh](https://www.capterra.com/p/156792/Digioh/)

Digioh lost hundreds of our new email subscribers (no records other than the time they submitted the form) and the user interface to design popups was very cumbersome to use. Jotform says they integrate with Google Analytics but the widget doesn't work. When I opened a support ticket the response was "we'll look into it" and over a year later, despite follow ups, there's no solution.

Review Source

Response from Wisepops

September 30, 2021

Sophie, we appreciate the time you took to write this review. Thanks a lot. We work hard to maintain and improve current integrations and develop new ones. And thanks to your feedback, we'll see how we can make our customer.io integration meet your needs :)

LT

Libby T.  
Senior Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Very Helpful Customer Support"

February 25, 2026

5.0

Has been a great way of preventing our users from leaving our website without getting them another choice to interact.

Pros

Very helpful customer service/support. Good features to be used. Easy to use once you get used to it.

Cons

Unfortunately we cannot track conversions directly back into HasOffers, so it makes reporting a bit difficult for us. But we work around it.

Review Source

VR

Verified Reviewer  
Marketing automation manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good, can be better"

December 13, 2022

4.0

Good

Pros

The system overall is good and the value for money is good, drag and drop builder is ok, they have an integration with relevant systems

Cons

they can make the navigation in the campaign list a bit better allowing to see more records in the same page rather than keep moving back and forth in the pages looking fir a campaignAlso the ux can be improved for utms and where you can find the integration

Review Source

JA

Jess A.  
Senior Membership Officer  
Online Media  
Used the software for: 1-2 years

### "Serving targeted popups with ease"

July 15, 2021

5.0

The Wisepops team is a joy to work with. When I started using Wisepops about two years ago, I was new to this. While the platform is very easy to use, the Wisepops team worked with me to help fine-tune my popups. The team went above and beyond by sending me quick videos to watch so that I could elevate my design and they leaned in to assist whenever I was stuck. Equally important, the popups have helped us increase our monthly donor base significantly which is crucial as a nonprofit media organization.

Pros

The platform is extremely user-friendly, and it helps us target specific segments of our audience with tailored messaging for each cohort. And the customer service is unmatched!

Cons

I've had trouble understanding how to set up goals properly to link to our revenue raised from each popup to track ROI.

Review Source

Response from Wisepops

July 16, 2021

Jess, thank you for the positive feedback! We're delighted to hear that you're enjoying Wisepops and we appreciate the time you took to write this review. It means a lot to us.

VR

Verified Reviewer  
Internal Operations Assistant  
Internet  
Used the software for: 6-12 months

### "Pop-Up Builder App That Small and Large eCommerce Companies Should Consider"

November 27, 2018

4.0

This is probably one of my favorite programs to use. It makes me feel like I have this cool web development background, even though I don't.

Pros

I have two small businesses that I'm affiliated with: My regular 9-to-5 job, and then my side home-based business. At my regular job, our development and SEO teams has used Wisepops on the sites that they build for our clients. At home, it's simple enough that someone like me, who doesn't have a super techy background can create engaging popups on my website in minutes. The 60 or so ready-to-use templates are all great, and they're totally customizable so everyone gets what they want. You can control the size, the theme, the colors, fonts, timing, and even which customers see which popups, and when. You can track and analyze each popup's performance, generate leads, plan and manage promotions and campaigns, track site visitor location, and even create popups with video, as well as HTML, images, etc. You wouldn't think that pre-exisiting popup templates would have so many features and customizations available, but Wisepops makes it possible and worth it.

Cons

Even though there are so many ways to customize the existing popups that Wisepops offers, I'd like to see more in the future. This isn't necessarily a negative, though, just a suggestion, if you will.

Review Source

Nicolas L.  
Founder  
Media Production  
Used the software for: 6-12 months

### "All-in-one contextual marketing tool"

April 9, 2021

5.0

Pros

Wisepops is really easy to use. Their solutions allow you to master all your contextual marketing strategy to generate more conversions and sales. We use in particular the Popup system to acquire more user emails and to drive a significant amount of conversions for our services. We also started to use embeds for the same purpose.

Cons

The price can go up if you have a high traffic website, but the product is definitely worth the money!

Review Source

Response from Wisepops

April 12, 2021

Thank you for taking the time to leave us a review Nicolas! And we're glad to hear that starting using our new embed format

Alex P.  
Marketing Manager  
Computer Software  
Used the software for: I used a free trial

### "Very easy to use and navigate, took me 15 mins to start my first exit popup test"

April 12, 2021

5.0

At first, I bumped onto one of their articles and then decided to try it. I was satisfied beyond my expectations.

Pros

A brilliant dashboard that helps you create any popup you want within an hour or even less, it took me 15 min once I knew the offer that I wanted to show.

Cons

Nothing to this moment, everything is pretty self-explanatory.

Review Source

Response from Wisepops

April 28, 2021

Thank you so much for your review Alex. We're glad you're enjoying the simplicity of our app

Brad S.  
Web Content Manager  
  
Used the software for: Less than 6 months

### "Great For Unusual Popup Needs Too! "

January 22, 2018

5.0

Pros

Lot's of flexibility and functionality. Customer support is excellent and really helped us get set up with some unusual popup needs.

Cons

Would like more track-ability with specific button clicks(clicked Button A vs Button B)! Payment plans basically force you into the Pro section.

Review Source

Response from Wisepops

January 24, 2018

Thanks Brad! Looking forward to helping you increase your sales :)

Ajay G.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Makes popups easy"

February 12, 2019

5.0

Excellent!

Pros

It's well designed and highly customizable.

Cons

I don't like that they count page views as part of their billing, especially when most page views might not result in a popup being launched.

Review Source

Response from Wisepops

February 15, 2019

Thanks Ajay! It means a lot to us, especially coming from you.

MG

Mathieu G.  
Digital Marketing & Brand Manager  
Retail  
Used the software for: 2+ years

### "Easy to use and great customer support"

January 23, 2019

5.0

Pros

The system is really easy to use. The developers have also just launched new templates and a revamped and easy to use interface. Many templates to choose from, suited for a variety of business goals. The support team is also top notch and is very reactive when you're reaching out to them for some help.

Cons

Pricing structure - charged by page view and not by pop-up display, meaning even if a pop-up is not triggered, you will get charged.

Review Source

Response from Wisepops

January 23, 2019

Thanks for your positive feedback Mathieu!

SH

Sara H.  
Curator  
Retail  
Used the software for: 6-12 months

### "I wish all software was this good"

September 11, 2019

5.0

Since I first began using them two companies ago, I’ve had nothing but stellar experiences with them. Can’t say enough good things.

Pros

It’s easy to use, with tons of options for design and functionality. Plus the customer service is above and beyond. Add on a great price and it’s the perfect product.

Cons

My only “complaint” is that they don’t offer other products so I can benefit from their customer-centric outlook in other ways.

Review Source

Response from Wisepops

September 12, 2019

Thanks Sara, you made our day! Super happy to have you as a client :)

JW

Jennifer W.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Nifty and easy-to-use pop up for not commonly used IM Creator website"

December 26, 2019

4.0

Wisepops is so easy to use and the template options are plenty to get started. It's also easy to update. Wisepops support is great so if you're stuck, they're willing to help (it may take more time if you're based in the Southern Hemisphere, like we are!).

Pros

This pop-up works on IM Creator website and is so easy to use the templates. The pop-up shows immediate results!

Cons

It can be tricky to work out the optimal displays or pop-ups you want.

Review Source

Response from Wisepops

January 2, 2020

Thanks for your review Jennifer! Look forward to helping you engage even more visitors in 2020 :)

CH

Caitlin H.  
Digital Marketing Executive  
Financial Services  
Used the software for: 6-12 months

### "Great pop-up application, fantastic service"

July 2, 2019

5.0

Our cost per lead has improved massively, helping maximise our marketing budget

Pros

What's not to love? It's easy to use and has advanced features like tabs and the ability to set up pop-ups based on your own custom events. The pre-made templates make set up a breeze. It is excellent value for money, and the team are always responsive and extremely helpful.

Cons

Finicky stuff like not being able to duplicate an entire campaign with all the variations or archive campaigns - very, very minor things. I need to reiterate that I love the tool.

Review Source

Response from Wisepops

July 5, 2019

Thanks Caitlin! You made our day!

fW

frankie W.  
CRM manager  
Retail  
Used the software for: Less than 6 months

### "Amazing Team and Amazing product"

February 26, 2019

5.0

we are using this to gain email subscribers and have doubled our monthly subscribers since using Wisepops. I must call out rep from the tech team who is AMAZING I honestly cannot fault his support.

Pros

I'm not a developer but even I can use the software. It is super easy to navigate the portal when you're creating your pop up and if there is something i don't understand then the online chat guys are super helpful and have documents that are really easy to read through and understand.

Cons

To date, I have found anything that i have had trouble with.

Review Source

Response from Wisepops

February 27, 2019

Thanks Frankie! Your comment means a lot to us. Happy to read that WisePops helped you double your monthly subscibers :)

VR

Verified Reviewer  
Graphic Designer  
Computer Software  
Used the software for: Less than 6 months

### "Fantastic platform with some really handy features"

January 3, 2018

5.0

Pros

I really like how easy it is to use and how flexible it is to make it your own and still follow your companies branding. The HTML feature is also really cool where you are able to create your own look and load it into this HTML snippet to display your design in the pop up form.

Cons

I would say the trial could be a bit longer as it takes longer for some companies to get this software going due to working with external design agencies.

Review Source

Response from Wisepops

January 4, 2018

Thanks a lot for your review! Happy to be working with you :)

SN

Sophie N.  
Co-founder  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great Product"

April 14, 2021

5.0

Wisepops permits to make our website really more dynamic with the adding of the bars. Also the creation of pop-up linked to our CRM is a very powerful tool. I cannot imagine now our website without Wisepops.

Pros

All the functionalities are very easy to use. The support team is very good. The fact that Wisepops is linked with our mailing solution/CRM is very important and helpful. I strongly recommend Wisepops.

Cons

Maybe the countdown in the bars is not easy to adjust for the mobile version. But the service client is really reactive to help me to configure it correctly.

Reason for choosing Wisepops

I choose Wisepops because: - it was linked with our CRM and mailing solution - the service client is very reactive - the design of the website of Wisepops is attractive and very easy to use

Review Source

Response from Wisepops

April 16, 2021

Thank you so much, Sophie! You made our day Improving the countdown feature on mobile is actually on the roadmap

BS

Ben S.  
VP of Marketing  
Internet  
Used the software for: 2+ years

### "My go to popup solution!"

January 4, 2017

5.0

I signed up for WisePops a couple of years ago in product comparison with a few other tools. WisePops's advanced targeting features and awesome templates are what kept me around. They have been constantly improving the product and us super response and helpful on support. Highly recommend.

Pros

Ease of use, advanced targeting, super fast installation

Review Source

Response from Wisepops

January 4, 2017

Thanks for being a loyal customer Ben!

TN

Tanya N.  
Marketing Head  
  
Used the software for: Less than 6 months

### "Wisepops are great - we are able to get a lot more leads this way with minimal work for our dev team"

June 5, 2017

5.0

Pros

Flexibility, easy to use, limited work to install, many templates are available for you to customize to perfect your popups. Targeting is pretty precise.

Cons

Have had trouble getting the popups to fire on specific pages, but have no problem when I entitle the popup to run on the whole site and exclude pages. So far, I haven't been able to get the popups to work on page subsets.

Review Source

BT

Ben T.  
Senior developer  
  
Used the software for: 6-12 months

### "Good app and easy to use"

May 26, 2017

4.0

Pros

I like the predefined templates and available options on for targeting your audience. one of the best parts of targeting and settings is the ability to prevent the pop-up showing within a set period if the user has already actioned or seen it.

Cons

Data collection / emails. currently, you have to download CSV / excel sheets. which is great for creating automated workflows. ideally i'd like an api that i could use to pass information into our CRM / erp system and then generate a workflow to run auto responses.

Review Source

fD

fred D.  
CEO  
Recreational Facilities and Services  
Used the software for: I used a free trial

### "Great app"

April 26, 2022

5.0

Pros

Very useful to get more traffic on our website

Cons

I like the facility to use this product on the web

Reason for choosing Wisepops

Easy to use

Review Source

CG

Clémence G.  
Marketing Manager  
Consumer Services  
Used the software for: 1-2 years

### "Perfect for lead generation"

April 16, 2021

5.0

Pros

Great tool to generate leads on white papers or webinars. The interface is intuitive, lots of customization possible, really easy and pleasant to use!

Cons

Not much, except the price which could be adapted for very small businesses that do not have a lot of traffic on the website.

Review Source

Response from Wisepops

April 20, 2021

Thanks, Clemence. We appreciate you taking the time to leave us a review Have a good day!

ES

Erin S.  
Digital Editor  
Publishing  
Used the software for: 6-12 months

### "Easy to create beautiful pop-up campaigns."

May 25, 2017

5.0

I find this software very simple to use and it helps us to maintain consistency across our brand. I have no negative comments.

Pros

The ease of scheduling campaigns. I appreciate the various display scenarios and the tools for setting those make everything very simple and cohesive.

Review Source

Response from Wisepops

May 26, 2017

Thank you for your business Erin! Please reach out at anytime if you need anything.

KK

Kelly K.  
  
  
Used the software for:

### "Must Have App"

March 10, 2017

5.0

If you are looking for a pop up app to communicate with your customers, look no further this app delivers. It's easy to use, integrate and customize. The customer service is top notch. We are extremely happy with this app and highly recommend it for your website. You can see it in action at our store. JalaClothing.com

Review Source

Response from Wisepops

March 12, 2017

Thrilled you're happy and thank you for recommending our service.

JS

Jim S.  
Media Specialist  
Military  
Used the software for: I used a free trial

### "Slick software"

May 28, 2020

5.0

I had an excellent experience working with WisePops staff. Highly reccommend them to anybody needing popups

Pros

Ease of use, great customer service, quick to respond

Cons

Couldn't find anything that I did not like about the software

Review Source

Response from Wisepops

June 8, 2020

Thanks Jim! Super happy to be working with you :)

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