# Synerise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Synerise Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/158062/Synerise

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# 

 Synerise Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Synerise

## What is Synerise?

Synerise is an AI-driven Customer Data & Experience Platform (CDXP). Comprehensive, data-driven solution that centralizes and utilizes customer data to enhance marketing and engagement. Leveraging advanced artificial intelligence, Synerise aggregates data from various sources, creating detailed, real-time customer profiles. Key Strengths of Synerise - Synerise excels in several key areas that set it apart from other platforms: Real-time capabilities. Powered by TerrariumDB, our proprietary database engine designed specifically for behavioural intelligence, real-time computing; AI Engine. The quality of AI algorithms confirmed by successful participation in: Rakuten Data Challenge 2020, Twitter RecSys AI Challenge 2021, KDD Cup 2021, Booking.com AI Challenge 2021; Time-To-Market. Confirmed by numerous successful implementations across various clients from various industries.

## What is Synerise used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Synerise

4.0 (3)

VS.

[4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.0 (2,259)

Value For Money

3.3 (3)

Value For Money

4.2 (1,741)

Customer Service

4.3 (3)

Customer Service

4.5 (1,684)

## Synerise alternatives

[4.7 (19)](https://www.capterra.com/p/156756/Funnel/reviews/)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

[4.7 (2,259)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

Highest Rated

[OpenText Analytics Cloud](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/)

[5.0 (1)](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/#reviews)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177019/OpenText-Analytics-Suite/)

[View all alternatives](https://www.capterra.com/p/158062/Synerise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

A/B Testing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Behavior Tracking

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track visitors'/audience's responses across web pages and other optimized content

Campaign Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Customizable Fields

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Drag & Drop

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Email Campaign Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Synerise 130 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Define levels of authorization for access to specific files or systems

Provide personalized marketing content

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

One-off queries made on an as-needed basis

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Display advertising and marketing messages to users based on their browsing history and preferences

Compare key metrics for the business against prominent players in the industry

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Track the performance of marketing campaigns across multiple channels.

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Track the amount of clicks on individual products to measure campaign results

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Connect to big data sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Track the management and flow of data throughout the organization

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Translate EDI formats into data suitable for use with company applications.

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Intended to be used by online stores

Caters to sales teams

Form predictions based on past and present data/trends

Ensure compliance with the General Data Protection Regulation protocols

Store and manage images

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Track and monitor a specific set of keywords

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Manage contacts across multiple mailing lists

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Access the system via a mobile application

Optimize content to ensure it is easily accessible for mobile users

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Allows users to manage data from a number of sources

Create many versions of emails, forms, or actions and gauge which is most effective

Process and analyze human language in text or audio form

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Predict future data based on historical data sets

Analyzing historical and current data and generating a model to help predict future outcomes.

Streamlining repetitive tasks and activities through automated and predefined workflows

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Evaluate the degree to which business operations bring monetary gains

Share pre-configured sets of data organized and presented in a specific manner with the organization

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

Track visibility and traffic from search engines

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Access, combine, transform, and store data without the help of an IT department

Send promotional campaigns or transactional messages via text messages

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Add or remove subscribers from mailing lists

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and analyze information regarding website visitors

Customize website features

Monitor activity of individuals who visit your website using cookies

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.0 (3)

4.0

Based on 3 reviews

## Pricing

Value for money

3.3 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.3 (3)

3.3

Based on 3 reviews

## Integrations

[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Marketing Platform](https://www.capterra.com/p/213341/Google-Marketing-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.0

Based on 3 reviews

Filter by rating

5(1)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CEO

Computer Software

### "best tool for analyze the behavior of the customers"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 28, 2022

my overall experience with Synerise it is that allows to know the needs of the customers before the customer decides what he wants

Pros

this platform has been designed to help the specialties in marketing, which practice retail, agencies that use the media

Cons

I would say that at the moment, I have nothing to report concretely

Alternatives considered

[Adobe Campaign](https://www.capterra.com/p/135159/Adobe-Campaign/)

[PetExec](https://www.capterra.com/p/92864/PetExec/)

[Co:tunity](https://www.capterra.com/p/148525/Co-tunity/)

[RedPoint Customer Data Platform](https://www.capterra.com/p/175247/RedPoint-Customer-Data-Platform/)

[Fluxx Grantmaker](https://www.capterra.com/p/146625/Fluxx-Software-for-Grantmakers/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Lucja L.

Ecommerce Director

Retail

### "Synerise is complicated and rather expensive - not recommended for medium size e-shops "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

February 6, 2022

product recommendation frames were blocked by adblocks due to 3rd party cookies Synerise focus, A/B testing was easy and working good

Pros

It has a very good marketging and trainings, quite good customer support, good A/B testing features

Cons

AI algorithms are not well trained and deliver poor results, it is relatively expensive, the support is good but you have to wait for it sometime if you are not a big e-shop, integrations are difficult and expensive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KP

Krzysztof P.

Deputy Director of Omnichannel Department

Banking

### "Synerise - this Customer Data Platform that gives unlimited possibilities for future !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2020

Synerise puts a lot of effort to build Customer Data Platform with advanced features and best UI/UX experience for users and marketers. Enterprices can define advanced rules and groups with required access rights. Dynamic content campaigns may be subject to an approval process prior to implementation. Whole solution allows people to work on the same tool, and allows you to control and manage campaigns for even large companies.

Pros

Synerise platform has features which are avaliable in many separate marketing cloud solutions. Easy to build customer identification and integration with current data in other systems is most of the powerfull solutions I know. In Synerise I can build effective omnichannel real-time analytics, custom dashboards, real time campaigns for every possible channel and media, use A/B/X testing to choose best communication. Every collected data can be stored in Terrarium data storage very effectively, thanks to this you can use at low costs large volumes of data.

Cons

Every product can be improved and has some inconveniences. However, it is very important to listen to customer feedback and quickly fix malfunctions and improve good solutions. Synerise team is always close to every customers to improve product.

Alternatives considered

[Adobe Campaign](https://www.capterra.com/p/135159/Adobe-Campaign/)

[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)

Reasons for choosing Synerise

The Synerise team perfectly understands the needs of the business and develops the product to meet the highest standards. Only one at that time who can build on premises instalation, competition mostly on the cloud. Local development team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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