# Bookmark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bookmark the right Website Builder solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158081/Bookmark/reviews

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Bookmark

4.6 (134)

[View alternatives](https://www.capterra.com/p/158081/Bookmark/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bookmark

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

AI

Adibah I

Account assistantFood & Beverages, 11 - 50 employeesUsed the software for: I used a free trial.

“Adding modules and complete pre-built content areas, which you can then further personalise, is really simple.“

January 5, 2023

Joel S

Co-ownerGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years.

“When changing a design on a section, you lose the text you've entered.“

June 1, 2021

AI

Adibah I

Account assistantFood & Beverages, 11 - 50 employeesUsed the software for: I used a free trial.

“It also works quite well on touch screens.“

January 5, 2023

SF

Sherry F

OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“It's extremely hard to keep my instore inventory synced with what is online. “

April 28, 2021

Joel S

Co-ownerGraphic Design, 2 - 10 employeesUsed the software for: 1-2 years.

“Aida, the AI sure builder takes hours out of the design process, giving you several options in just a few minutes.“

June 1, 2021

CW

Craig W

DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“Shop url capabilities are seriously poor too, the last ecommerce website we built we had to rebuild on wix so that each product had its own meta data.“

December 8, 2020

Christian S

CEOHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months.

“I was going to dish out $4000 on a new site, but they had it up and running within 6 to 7 hours utilizing all the old outdated website good stuff for copy and upgrading some new ideas easily while having a great new refreshed brand look that our clients commented on as we represent their brands when recruiting staff for them. “

April 2, 2020

MB

Michael B

OwnerSporting Goods, 2 - 10 employeesUsed the software for: Less than 6 months.

“We lost dozens of sales due to the issue and Moneris didnt seem to think it was an urgent matter.“

May 12, 2021

## Showing most helpful reviews

Showing 1-25 of 134 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sam L.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Bookmark Is Awesome!"

November 6, 2019

5.0

I am helping people that are not tech savvy claim their footprints on the internet.

Pros

I like that is affordable and has ease of use. I like that there are tips and online trainings to help grow the business.

Cons

I wish it was more customizable. The image editing is not that great when trying to have an image fit better. I also wish it looked better on mobile.

Alternatives considered

[Duda](https://www.capterra.com/p/134280/DudaMobile/)

Reason for choosing Bookmark

Affordability for clients. Duda is more expensive and requires a large yearly or monthly payment.

Review Source

MR

Marquita R.  
Owner/Operator  
Design  
Used the software for: Less than 6 months

### "Bookmark is good start for non tech savvy people"

April 24, 2022

4.0

Book.ark is good for beginners that need help building their domain and it's design. It's not to hard to use, but some features can give you trouble when using them.

Pros

I like the drag and drop feature, it does make things really easy. Even though you can't really create your own layout from scratch, you are able to quickly create a design that works in a short period of time.

Cons

Some features were giving me trouble like; the blog function. This is big for out company because through our monthly subscription you get to visit our blog page and get tips and lessons, but with this giving us such a time we weren't always able to have this feature up to date or to our liking.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

We started with GoDaddy years ago and with our company growing the way it was we just decided to go another way as far as buying a domain

Review Source

Matthew F.  
Business Consultant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Take the money and run!"

December 13, 2018

3.0

Seemed okay at first but now I HATE working with them.

Pros

Easy to visually set up the website but that's about it.

Cons

You can't upload your blogs and keep the same url, if you pay for their email or it is included in the plan they won't help you with setup, you can't take payment over the phone effectively, customer support just refers you to online irrelevant guides...I don't think they know their own system. I was promised a google credit that they didn't honor. I move to bookmark for more simplicity but since I've moved my SEO has tanked, my sales have struggled, and all I get from bookmark are shrugs. I asked what it would take to get a refund since I paid for a year in advance and they told me there are no refunds. I will appeal to ecwid who they build their system on and hopefully they will be more reasonable.

Review Source

Response from Bookmark

December 19, 2018

Hello Matthew, with all due respect we've been helping you for 5 months with every question you've asked. In fact, the total messages back and forth with the support team is 498. We tried really hard to help you Matthew. I think this review is unfairly written. And in regards to the Google Ads $100 credit. Google changed their rules and was no longer offering this credit. So we weren't able to pass it along to you.

SB

Sue B.  
Marketing Strategist  
Public Relations and Communications  
Used the software for: 6-12 months

### "An Excellent Alternative to WordPress and Other Website Builders"

March 3, 2020

5.0

Overall, I am very pleased with Bookmark. You get a lot for a very reasonable amount of money. It allows just the right amount of backend customization, yet not so much that it becomes a burden for users who don't want to get bogged down with features they don't understand.

Pros

I really like how easy Bookmark is to use. It really has all the features I look for in a website builder, without a lot of the headaches people can run into when they use WordPress. I like to use it to build websites for my small business clients who are looking for a dependable website that looks beautiful, but who may not be tech savvy enough to want to deal with learning WordPress.

Cons

The AI builder in Bookmark is fun to use, but I think it could do more to scrape current sites and pull in images that are relevant to my client's current web assets. The AI builder is a great way to quickly build a great looking and functional demo site, but I don't really understand how it is actually using AI. It kind of seems slightly gimmicky in that respect. That said, I still think the AI builder is time saving feature and it is worth using it to spin up a quick website.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Bookmark

The cost for Bookmark is much more reasonable. The support is way better. And Bookmark has a great program for agencies who want to use it to build client sites.

Review Source

PB

Pamela B.  
Owner  
Market Research  
Used the software for: Less than 6 months

### "How did I go so long without this product"

October 17, 2019

4.0

I have a large distributed web with multiple subscription sites, clients, and marketing pages. Bookmarks helps me streamline and bring all that in under control. They are wonderful at this point to work with and I don't forsee that their committment to their product is going to change. I'm happy to have found them.

Pros

Quick and easy framework setup using the digital assistant helps me get the website off and running and allows me to focus on the customer and their content.

Cons

Some work still needs to be done on the blog feature, but the websites and ecommerce is a grand slam.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

OMG! it was a no brainer, when you find the superior product, you simply have to run with it.

Review Source

JC

Jason C.  
CEO  
Education Management  
Used the software for: 6-12 months

### "Bookmark makes website creation, migration and find tuning easy!"

March 31, 2020

5.0

Pros

Since migrating the website away from Wix the speed of our website on the Bookmark platform has increased dramatically. Bookmark is a very handy tool for creating a website and has increased the performance of our site immediately. Truly excellent service and product.

Cons

At first the modules were a bit tricky to get used to while initially customizing the site. However, using the video tutorials I was able to figure most of it out on my own.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Wix was slow and cumbersome to use. Bookmark has more options and a more user friendly interface.

Review Source

SF

Sherry F.  
Owner  
Retail  
Used the software for: 6-12 months

### "Not synced with PaydPro Plus"

April 28, 2021

4.0

It's extremely hard to keep my instore inventory synced with what is online. I am considering another platform.

Pros

Ease of use and pricing is affordable. Those are positive features.

Cons

I was told before I adopted the platform that it would be integrated with Moneris Getpayd by the end of 2020 or the first quarter of 2021 at the latest. This has not happened and I am told there is no definitive date. I'm disappointed because my decision to adopt was based on this integration.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Bookmark

I specifically chose it bc it was supposed to sync with my instore pos.

Review Source

RM

Robert M.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Setting up my website"

December 5, 2020

5.0

I am very pleased to have my site up and running

Pros

The possibility to present my products. Had a lot of help from the customer support. Not that easy to get going but with some help I got there

Cons

Not to user friendly but after having some help I got what I needed.

Alternatives considered

[Google Web Designer](https://www.capterra.com/p/213343/Google-Web-Designer/)

Reason for choosing Bookmark

Backed by Moneris Royal Bank and offered a full set up.

Review Source

Wendy N.  
.Net/SharePoint Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great AI website builder with lots of potential"

January 24, 2019

4.0

Overall I love the platform and its potential. It is lacking in a few features right now because it's a bit newer than other platforms on the market; however Bookmark is prioritizing and releasing more functionality all the time. In a few months I believe this will be one of the top website builders out there.

Pros

I love how quick it is to get a shell of a website up and running, ready for editing. I can use the AI builder to pick an industry and my style, then it creates a fully functional website in a couple minutes. Of course then you can edit it to match your color scheme and update your content to make it reflect your own brand, which will take some time of course. But getting to the point where you can start editing is minutes vs. hours with some other website builders. Also I like how simple yet powerful the website editor is. It's super easy to add modules and entire pre-built content areas which you can then customize further. Also it's very touch-screen friendly. Some other builder tools I'v used don't work at all when using touch screens. Also their sites are hosted on Amazon's AWS cloud servers, which are lightning fast.

Cons

Currently it's missing some key functionality that I know they are working on and will be added soon. But at the moment their blog features are lacking. There isn't a way to save a blog post layout and use it as a template going forward for future blog posts. You have to recreate each post from scratch. Also no way to dynamically display the last n blog posts, for example to display a blog feed on your home page. You currently have to build that manually. Functionality is supposedly being built to address these issues soon.

Review Source

Michelle A.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Amazing customer service, easy to use, incredible output"

November 29, 2018

5.0

Helped me design a website lickety split, great imagery, great start to build on. love that we can add ecommerce on when it is time. I've already recommended the product to other friends I have that are starting their own businesses too.

Pros

Pretty simple to use with drag and drop modules. I liked that it generated as many different websites as I could imagine and saved them all so I could go back and pick and choose. The images are super impactful and I LOVE that they are all royalty free. Very cool that they have an add a blog option. The support is AMAZING!!! As easy as it is to use, it takes some time to ramp up on how it works and the support is right there for you. They are really patient and helpful and I used a lot of their how to guides.

Cons

There are different types of 'focuses' which are kind of like templates and it looks like the generated websites combine them in the same manner. It would be awesome if I could pick and choose the focus formats that I wanted. Stronger blog capabilities like commenting and sharing would make it perfect!

Review Source

Response from Bookmark

December 4, 2018

Hi Michelle, thank you for leaving uy a review. We've addressing both of your Cons in the near future by improving our blog feature and we'll soon be adding many many more focuses to choose from for each type of focus. Will be sort of like an ala cart ability for sections of your website.

SB

Sebastian B.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Flexible, Fast, and Friggin' Awesome"

March 30, 2019

5.0

Pros

From the first step of creating a new site to the final touches, Bookmark is by far the most efficient and quick builder I have used to date. And not to mention the most fun. The different creation options are a great option too. Some more main features that I love to use, and that differentiate Bookmark from other builders: - Super quick addition of 'focus' page sections - Ability to edit text and images so quickly - Quick access to commercial, free, use HQ stock photos within builder - add lots of images via search to library - Client sub-accounts with the Agency plan - Different ability to create a new version on AI site when you make a new site, if the first version isn't what you envisioned you can just click "creat" again and it will change up quite a bit! - Plain fast speed of literally everything - Amazing for 1 pager fixed menu scroll landing page sites for Google Ads, specific client service, opt-in lead gen, etc. - Able to throw together site mockups for clients within 5 minutes.. talk about efficient - Quick addition and editing of new pages, menu, styling, etc. etc. (everything is fast) Get Bookmark.com now if you are considering it!

Cons

Here are some very specific things, not necessarily even a worry for most people but worth mentioning, for niche use cases. These are more along the line of suggestions, and maybe even some of these things are on the development forecast: - built-in form doesn't have really any flexibility (But it still does work well). Also my form keyword attribution tracking software code doesn't seem to detect it.. maybe I'm just missing something :)) - keep in mind the images needed for parralax header sections seem to always need to be super high quality. If not it is very easy for them to show up as pixely or grainy. Imagery is one main thing about websites so just make sure you have the right images and quality (Although It is very easy to use the free commercial use photos provided by Bookmark and integrated Pixabay) - ability to edit mobile view would be nice, it almost always works great and you can preview it but when you adjust spacers etc. sometimes it isn't perfect. Doesn't really come up often though!

Review Source

NG

Nigel G.  
Mathematician & CEO  
Management Consulting  
Used the software for: 1-2 years

### "Getting the benefits of using AI for web design"

April 22, 2021

5.0

My overall experience is very positive. Primarily because of the support!

Pros

I advise leading AI companies on algorithm development and deployment. So was naturally attracted to an AI tool to assist in matters more web related. The software is intuitive and easy to use...but the major advantage of the software is the support, which is seond-to-none! Exceptional!

Cons

There will always be trade-offs between ease of use and funtionality, so sometimes we hit the boundaries/parameters of what is possible. Particularly as we intergrate Bookmark with some other leading edge software applications.

Reason for choosing Bookmark

AI. Having worked in and around AI for 40 years since postgrad it was a natural direction to take...

Review Source

NR

Nicholas R.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Bookmark - Quick Web Presence | Awesome Customer Service"

December 1, 2020

5.0

Quick Web Design and Functionilty

Pros

Initially i was a little apprehensive about using the software. I initially thought the AI was more of a gimmick, but I was wrong. Bookmark gives the opportunity to not only get you kicked off in the right direction but also gives the user complete customization.

Cons

It doesn't seem like it has a strong user base on youtube or in forums but the team at Bookmark has been there every step of the way.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing Bookmark

Ease of Use and Great price

Review Source

Mahdi B.  
Managing director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "It's a great platform for anyone with little knowledge to make great websites "

January 14, 2019

5.0

I really like the idea of using AI to build fully functional websites in a very short time and it helps you create websites are mobile optimized

Pros

Ease of use, mobile compatible websites, customer support

Cons

Nothing in particular, the only thing I can say I hope was easier to install some custome icons like Facebook messanger

Review Source

VR

Verified Reviewer  
International Business Officer  
Wholesale  
Used the software for: 1-2 years

### "Awesome for B2C"

May 11, 2019

3.0

Pros

Selling options & multi-payment gateways

Cons

drug and play, the integrations are​ really cool

Review Source

Daniel V.  
Olympic FreeStyle & MMA Wrestling Coach  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to create websites for my clients"

June 12, 2019

4.0

Pros

Love the way bookmark creates website based on certain criteria, and how easy is to customise them.

Cons

Lack of integrations with other platforms, like CRMs and exporting posibilities.

Reason for choosing Bookmark

I join their team through a very good deal.

Review Source

VR

Verified Reviewer  
OWNER  
Consumer Services  
Used the software for: I used a free trial

### "Not Impressed"

October 15, 2019

3.0

Pros

The only feature I truly enjoyed with regard to this software was the AI web builder.

Cons

Highly cumbersome to use, lack of instruction and non-user friendly.

Review Source

VR

Verified Reviewer  
Owner  
Media Production  
Used the software for: Less than 6 months

### "Simple, easy to use website builder"

January 1, 2020

4.0

It's definitely a product I would and do recommend. Especially good for startups and small companies.

Pros

When we work with clients, this is a product I constantly recommend. It's simple to use, with multiple options to view. You can pick and choose between different visuals, with no limit. You also have access to royalty free images, to help keep your budget within reason.

Cons

A very small issue, but most of the features you have to find and learn how to use on your own. However, all are clearly marked.

Review Source

MB

MuQuiter B.  
Owner  
Writing and Editing  
Used the software for: 2+ years

### "Best Deal Purchased..."

May 13, 2021

5.0

Pros

The AI feature helped create a beautiful website for my brand. Its ease of use and ability to customize makes it easy for me to navigate.

Cons

Understanding where certain elements are located within the menus was tricky at first.

Reason for choosing Bookmark

The video presentation of the product and price.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Deal on AppSumo.

Review Source

kevin M.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Deal!"

January 15, 2019

5.0

Very pleased to have this tool in my arsenal! Very quick to get started and easy to pass websites over to the client!

Pros

The agency portion of Bookmark and training that comes with it! Very insightful information and not to mention a great platform for my older clients who aren't too tech saavy!

Cons

Im used to Wordpress and its limitless features. Bookmark is a young platform so I hope to grow with it!

Review Source

RS

Ronnie S.  
Business Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Bookmark AI web design"

February 14, 2019

4.0

Ease of use was great; however it lacks the ability to get into the code and do something powerful with it. Like I said it’s great for like a service business brochure style website. It’s AI is more of an algorithm they use to come up with random layouts to start with. It still needs work, but would work for the average Joe. They really need to work on their customer service though is my biggest complaint.

Pros

It makes the process of building a brochure style site a breeze. The AI as it’s called will come up with a random style layout for you to start with.

Cons

My biggest complaint is the customer service is a 9-5 position, so you really can’t rely on them even when they are in the office it takes them forever to respond back. As far as being an online hosting business they should be 24 x7 which they lack. Most other big name hosting providers are 24 x 7

Review Source

RP

Rich P.  
Director  
E-Learning  
Used the software for: Less than 6 months

### "Best Website Builder I've Ever Used"

March 6, 2019

5.0

Pros

I've used a number of website builders before but this is the best yet. The AI website builder goes beyond just giving you a nice template, but even builds the thing for you!

Cons

They integrate with POWR, which is cool, but it'd be nice if some of those widgets - like a countdown - were independently coded by Bookmark so you could get full functionality without POWR's branding.

Review Source

ER

Evon R.  
CEO/Founder  
Music  
Used the software for: 6-12 months

### "Overall it was great. I did have some issues, but CSR helped out a lot! "

March 2, 2018

5.0

I was able to create two websites and reserve the domains, but I didn't have to launch both sites at the same time. I also learned a little more about web design.

Pros

I like how the team is there to help you on site when you have problems, and I like the low cost of it. I also like how you can build as many websites as you want or need.

Cons

The only thing is that sometimes I needed help and I had to wait for hours for a reply lol But, once I got a reply, they helped resolve the issue quickly.

Review Source

Response from Bookmark

March 5, 2018

Thank you Evon, it was a pleasure to assist you on your website building endeavours. We'll be here for you whenever you need us.

RK

Rob K.  
  
  
Used the software for:

### "Full marks for Bookmark"

January 4, 2017

5.0

I'd created a few websites before looking at template-driven page layout products. After having previewed and test-driven a few the one that impressed me most was bookmark.com. I could see how their templates and process were suited to my own needs in a finished page. Once into the content positioning, a design-organizing process I couldn't believe how well it was implementing. I'm driven by design, not code, and using bookmark was completely intuitive which was great because I like to dive in and see the page evolve, and their preview function suited my workflow perfectly. The few times I was stuck for decision, the online help was incredibly responsive, with solutions that worked, and you're dealing with the developers, not just tech support on a script. I've built three pages using different templates, and all function as well as the others. If you need a page, and you're like me, then bookmark it.

Review Source

Response from Bookmark

January 4, 2017

Thank you Rob for the wonderful review.

YK

Yan K.  
Editor  
  
Used the software for: Less than 6 months

### "Bookmark is a very good software to start any project from scratch. "

November 17, 2017

5.0

Pros

The support team is amazing : if you have any question, doubt, problem etc., the team is here for you. It was very surprising how fast they answer AND resolve your issue. Another good point is the fact that the software is very easy to use : anybody can do it.

Cons

Sometimes, there are some issues with one or two functionalities but as I said : the support is here for you (5 min to 30 minutes) and it feels like you never had any issues. Try it and you'll see !

Review Source

Response from Bookmark

November 20, 2017

Thank you Yan for the positive feedback, we work hard to help our customers with their website projects.

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