--- title: "Shop Methods Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shop Methods Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/158084/Shop-Methods/" page_type: "product" language: "en" --- # Shop Methods Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shop Methods ## What is Shop Methods? Shop Methods is a suite of web apps that modernizes the way your shop does business. It streamlines the flow of information from customers to you and your technicians. Increase productivity while keeping your customers happy. Boost your efficiency with key features such as work anywhere with our cloud apps, provide text to pay for your customers so they can pay from their phone, integration with Quick Books, PayPal, Payment Processors, MOTOR, Part Vendors, and many more! Give us a call! ## What is Shop Methods used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shop Methods?[Manage this product listing](https://www.g2.com/products/mci-methods/claim_requests/new?auto=true) ## Shop Methods Overview Updated August 2026 AI summary Shop Methods supports small auto repair and body businesses with tools for appointment scheduling, work order management, billing, estimating, and inventory control. Its platform covers CRM, employee scheduling, and reporting, while offering integrations with accounting and payment systems. Available on web and mobile, it helps manage shop operations and job tracking efficiently from start to finish. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shop Methods 5.0 (8) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price Contact vendor Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (8) Ease Of Use 4.5 (661) Value For Money 5.0 (7) Value For Money 4.7 (623) Customer Service 5.0 (8) Customer Service 4.6 (591) ## Shop Methods alternatives Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [4.3 (45)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) [4.1 (79)](https://www.capterra.com/p/145351/Manager-SE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145351/Manager-SE/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [4.6 (270)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169022/Shopmonkey/) [View all alternatives](https://www.capterra.com/p/158084/Shop-Methods/alternatives/) ## FAQs about Shop Methods Overview ### What company size and specific industries is Shop Methods built for? Shop Methods is designed for automotive repair shops, mobile mechanics, fleet management businesses, and custom power sports companies. It fits service-focused operations that need support for shop work, field service, and fleet coordination, rather than general-purpose businesses or large enterprise environments. Features and Usability ### What are the key features of Shop Methods? Shop Methods offers work order management, repair tracking, and job tracking for service operations, plus scheduling and appointment management. It also includes inventory management, parts management, purchase order management, billing and invoicing, quotes and estimates, CRM, reporting and statistics, and QuickBooks integration. Integrations ### Which third-party tools and platforms does Shop Methods integrate with? Shop Methods integrates with 8 third-party tools, including Epicor for Automotive and QuickBooks Online Advanced, plus Kinetic, QuickBooks Enterprise, Xero, PayPal, authorize.net, and 360 Payments. These integrations cover automotive operations, accounting, and payments. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Shop Methods offer? Shop Methods provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Shop Methods offer? Shop Methods provides Email/Help Desk, Phone Support, and 24/7 Live Rep for customer assistance. Support quality is not described here because no reviewer feedback about support is available, so the listed channels are the only confirmed details. ## Features AI summary Based on 2,452 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) Shop Methods supports all three features that reviewers rate most important: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help businesses create accurate estimates, track repair jobs from start to finish, and manage customer billing more efficiently, allowing teams to keep shop operations organized and move work through the service process with fewer delays. Quotes/Estimates 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Labor Rates 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians VIN Lookup 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Service History 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Appointment Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Shop Methods 40 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Estimating: Estimate expected cost based on various factors before a project begins - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 5.0 (7) ### Starting price Free trial not available Value for money 5.0 (7) 5.0 Based on 7 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Kinetic](https://www.capterra.com/p/249741/Kinetic/)[ 360 Payments](https://www.capterra.com/p/177326/360-Payments/)[ MiragetLeads](https://www.capterra.com/p/220900/Epicor-Eagle-for-Automotive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DM Don M. Owner Automotive ### "It does it all easily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 30, 2023 Great customer service that seems to be concerned with our success. Like the customer and tech portals that allow you customers to view and manage their own vehicles. Pros Never heard the word 'No' when talking with the Shop Methods team. Software seems to be very flexible or the team will help you get what you need. All kinds of time saving tricks Cons Because of the flexibility and amount of features, it can take a while to get up to speed. Need more training videos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WG Wally G. CEO Automotive ### "Best of the Best! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Been a pleasure thus far! Pros The flow, the ease and the functionality Cons None - haven't implemented the parts ordering yet. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reasons for choosing Shop Methods Way better work flow - offers more than any other product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tyler K. General Manager Automotive ### "Very Easy and Accommodating " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 Good, then Great, to Could not ask for anything better. Pros Easy to use, works great for our customer with the portal. Outstanding customer support that is right there when you need something or have any issues. Record keeping is a breeze and you are not forced to buy quick books or have additional software. Shop Methods is a one and done for all your software needs. If you want something changed or need a new feature that will help you use the system and make more Money. Don is the man and makes it happen. Cant say enough good about the service and support even after a few years. Easy to read Invoices for the customers leave nothing to question. Texting and Email communication features makes reaching busy and young customers easy. Ability to take notes and pictures along the way is awesome when working with an Insurance estimate. Cons The minute you find a con you contact them and Its no longer a con. Instead they ask how could we not only fix it but lets make it better. Reasons for choosing Shop Methods Best software for the price range of what I was looking for and was even less then what I was willing to spend on software but a couple hundred. I loved the Free trail support over other companies and the support hands down is what makes this already great product, the best for your money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Allen B. OWNER Automotive ### "COULD NOT BE HAPPIER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2020 The customer service is amazing. They have taken all the time i needed to get trained and teach me how to operate the system to be the most efficient. every change i have needed to make they have been able to get taken care of promptly. Pros The software being internet based allows me to access the information i need from anywhere i am which is important when operating a mobile business Cons I wish it was faster but i think it has more to do with my set up then anything else. Switched from [Auto Repair Bill](https://www.capterra.com/p/133784/Auto-Repair-Bill/) better product Reasons for choosing Shop Methods internet based Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Roger M. Owner Automotive ### "Shop methods review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2019 Shop methods has been a very helpful tool to get my business going, it is easy to use and well organized. It saves me from having to enter information in multiple times and does most of the work for me. All you have to do is create the estimate from there the system looks after the rest of the paperwork including the ability to take payment right from the program Pros What I like most about this software is the Main page, it gives me the ability to review all open invoices, estimates and jobs in progress at a quick glance. As well as it shows Revenue, invoice and payment summaries that are easy to see. Cons So far what i like the least about this software would be the inventory management system and p.o. issueing. But I am not really using those features yet Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reasons for choosing Shop Methods Shop methods did everything that I needed it to do and there was somebody interested in helping out from the start Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NG Nathan G. Owner Automotive ### "Amazing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2019 Pros Ease of use and simple design so everyone can easily learn how to use it. Cons None. The software is great we really love using it. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ronny M. Founder/Owner ### "Very simple and inclusive shop management software with high versatility." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2018 Great data management with super easy year end review visuals allowing for easy tax setup. Pros Customer support is very responsive. Any problems are patched within 24-48 hours, and even before the patch is applied, a solution is granted for the faulty case much sooner. It's an intuitive system with very clear navigation and great ease of use. Cons If anything were to be improved, it would be the implementation of a more colorful GUI. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW David W. ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 19, 2017 Using Shop Methods in our dealership, our writers and technicians love it. Much easier to use than our previous system and support by their team is above and beyond anything else we've experienced from a third party provider. Highly recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.