# Shop Methods Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shop Methods Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/158084/Shop-Methods/reviews

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# 

 Shop Methods Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shop Methods

## What is Shop Methods?

Shop Methods is a suite of web apps that modernizes the way your shop does business. It streamlines the flow of information from customers to you and your technicians. Increase productivity while keeping your customers happy. Boost your efficiency with key features such as work anywhere with our cloud apps, provide text to pay for your customers so they can pay from their phone, integration with Quick Books, PayPal, Payment Processors, MOTOR, Part Vendors, and many more! Give us a call!

## What is Shop Methods used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shop Methods?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mcimethods.com/&name=Shop Methods)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shop Methods

5.0 (8)

VS.

[4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/)

Starting Price

Contact vendor

Starting Price

$188

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (8)

Ease Of Use

4.5 (97)

Value For Money

5.0 (7)

Value For Money

4.7 (90)

Customer Service

5.0 (8)

Customer Service

4.7 (94)

## Shop Methods alternatives

[4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/158084/Shop-Methods/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Billing & Invoicing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Labor Rates

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

Point of Sale (POS)

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Quotes/Estimates

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Service History

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Shop Methods 40 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Import and export data to and from software applications

Electronically collect payments for goods or services

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Accept and process customer payments for products or services using hardware and software

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Creating, assign, and track jobs and/or tasks for work orders

Features

5.0 (8)

5.0

Based on 8 reviews

## Pricing

Value for money

5.0 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (7)

5.0

Based on 7 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

Kinetic](https://www.capterra.com/p/249741/Kinetic/)[

360 Payments](https://www.capterra.com/p/177326/360-Payments/)[

Epicor for Automotive](https://www.capterra.com/p/220900/Epicor-Eagle-for-Automotive/)

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DM

Don M.

Owner

Automotive

### "It does it all easily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 30, 2023

Great customer service that seems to be concerned with our success. Like the customer and tech portals that allow you customers to view and manage their own vehicles.

Pros

Never heard the word 'No' when talking with the Shop Methods team. Software seems to be very flexible or the team will help you get what you need. All kinds of time saving tricks

Cons

Because of the flexibility and amount of features, it can take a while to get up to speed. Need more training videos

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WG

Wally G.

CEO

Automotive

### "Best of the Best! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2022

Been a pleasure thus far!

Pros

The flow, the ease and the functionality

Cons

None - haven't implemented the parts ordering yet.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reasons for choosing Shop Methods

Way better work flow - offers more than any other product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Tyler K.

General Manager

Automotive

### "Very Easy and Accommodating "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2020

Good, then Great, to Could not ask for anything better.

Pros

Easy to use, works great for our customer with the portal. Outstanding customer support that is right there when you need something or have any issues. Record keeping is a breeze and you are not forced to buy quick books or have additional software. Shop Methods is a one and done for all your software needs. If you want something changed or need a new feature that will help you use the system and make more Money. Don is the man and makes it happen. Cant say enough good about the service and support even after a few years. Easy to read Invoices for the customers leave nothing to question. Texting and Email communication features makes reaching busy and young customers easy. Ability to take notes and pictures along the way is awesome when working with an Insurance estimate.

Cons

The minute you find a con you contact them and Its no longer a con. Instead they ask how could we not only fix it but lets make it better.

Reasons for choosing Shop Methods

Best software for the price range of what I was looking for and was even less then what I was willing to spend on software but a couple hundred. I loved the Free trail support over other companies and the support hands down is what makes this already great product, the best for your money.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Allen B.

OWNER

Automotive

### "COULD NOT BE HAPPIER"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2020

The customer service is amazing. They have taken all the time i needed to get trained and teach me how to operate the system to be the most efficient. every change i have needed to make they have been able to get taken care of promptly.

Pros

The software being internet based allows me to access the information i need from anywhere i am which is important when operating a mobile business

Cons

I wish it was faster but i think it has more to do with my set up then anything else.

Switched from

[Auto Repair Bill](https://www.capterra.com/p/133784/Auto-Repair-Bill/)

better product

Reasons for choosing Shop Methods

internet based

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Roger M.

Owner

Automotive

### "Shop methods review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 19, 2019

Shop methods has been a very helpful tool to get my business going, it is easy to use and well organized. It saves me from having to enter information in multiple times and does most of the work for me. All you have to do is create the estimate from there the system looks after the rest of the paperwork including the ability to take payment right from the program

Pros

What I like most about this software is the Main page, it gives me the ability to review all open invoices, estimates and jobs in progress at a quick glance. As well as it shows Revenue, invoice and payment summaries that are easy to see.

Cons

So far what i like the least about this software would be the inventory management system and p.o. issueing. But I am not really using those features yet

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Reasons for choosing Shop Methods

Shop methods did everything that I needed it to do and there was somebody interested in helping out from the start

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NG

Nathan G.

Owner

Automotive

### "Amazing Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2019

Pros

Ease of use and simple design so everyone can easily learn how to use it.

Cons

None. The software is great we really love using it.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ronny M.

Founder/Owner

### "Very simple and inclusive shop management software with high versatility."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2018

Great data management with super easy year end review visuals allowing for easy tax setup.

Pros

Customer support is very responsive. Any problems are patched within 24-48 hours, and even before the patch is applied, a solution is granted for the faulty case much sooner. It's an intuitive system with very clear navigation and great ease of use.

Cons

If anything were to be improved, it would be the implementation of a more colorful GUI.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

David W.

### "Great software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 19, 2017

Using Shop Methods in our dealership, our writers and technicians love it. Much easier to use than our previous system and support by their team is above and beyond anything else we've experienced from a third party provider. Highly recommend them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)