Who Uses This Software?

Steam is an online software package which is being applied successfully by call centres, contact centres and other customer service organisations.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    Price is per concurrent use per day per user.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Codelogic
  • www.callcenter-software.com/en/
  • Founded 2007
  • Netherlands

About Steam

Call center solution to simplify all your communications with consumers and prospects.


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Steam Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

Steam Reviews

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