Who Uses This Software?

Paperform is for people and businesses that need to visually represent their brand and capture details online. Paperform is particularly suited to designers, web developers, marketers and agencies.


Average Ratings

27 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • Paperform
  • paperform.co
  • Founded 2016
  • Australia

About Paperform

Paperform is all about creating forms that easy to make, beautiful to look at and use, and yours. We focus on enabling ANYONE to create forms that represent their brand, with all the power and customisation of a modern form builder. BUT paperforms are more than that. With the ability to build your own themes, with fonts, colors, video and photos, our forms are more than just a form, theyre a powerful landing page for your events, products, surveys, lead capture and marketing needs.


Paperform Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

Paperform Reviews Recently Reviewed!


Great

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love this product. The team behind this is good they constantly amaze me with the release of new features. If you need to create forms, signup sequences or a sales landing page that allows the opportunity to collect money, Paperform is your tool.

Cons: The UI could be enhanced. The tool has tons of features but they get hidden in their UI/UX. The team is aware of this and is trying to build a newer version of the tool which will bring some of these features out more prominently.

Overall: Ease of use. Flexibility. Increased registration for events.

This is a really impressive product; It's my favorite form builder, I use it to gather customer info

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use with multiple templates to get started, a lot of integration and of course zappier which is always a plus. all features work as advertised and customer support is great. I love that is has Stripe integration which is what I to get paid on my site.

Cons: No CSS support, multiple payments accounts and/or custom domain on the essential plan, but not a deal breaker.

Overall: Less frictions for my customer when signing up, customer surveys and subscribing to my email list

Capterra-loader

A great tool to make forms that works

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the easy to use dashboard and their templates some of them are really a shortcut to make forms

Cons: Some great tools like analytics are only available on Pro accounts so you have those things on Google Forms for free :/

Overall: Easy to use software to make forms

Capterra-loader

Beautiful forms...not convinced on the price

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I stumbled upon Paperform when looking for looking for a way to create beautiful forms instead of just the standard that most online form creators offer. I was pulled in by their demonstration video that showed how simple that are to make with their drag and drop editor. No more "see the form after you've filled out the details". Paperform puts everything on the screen right in front of you. The dashboard is clear and easy to use. Editing forms and exporting responses is simple as well. Overall it's a great product.

Cons: More template variety would be great and I was only able to navigate forward in the gallery and not backward. I had to refresh my page in order to start from the beginning which was inconvenient. I create forms a few times a month, so for the limited use, I find the price per month a little high.

Overall: Creating beautiful forms in Paperform was one of the easiest I've experienced to date.

Vendor Response

by Paperform on February 15, 2018

Thanks for the great review and the feedback Shannon, we appreciate it!

Love this software. It makes your forms look great and in turn, me look great!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very slick and fun to use. And I like the impression it gives to users ... makes my business look professional. It's also very easy to use and it's sophisticated so that you can easily accomplish what a programmer could do for you. But it's all in the interface.

Cons: Nothing really --- but to force myself --- they could add some more templates. They have nice ones in there, so if they could do more, that'd be great. Also maybe add more features to the polling feature.

Overall: Made forms easy for my business. And look top notch without needing to hire a programmer.

Vendor Response

by Paperform on February 08, 2018

Thanks for the great review Mark! We really appreciate it ¿

Capterra-loader

This tool is my go to when I want to create something elegant for my audience.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love being able to match my brand with this product. The customer service experience is beyond amazing to me. I am always offered an answer and a solution. It is one of the secret weapons of my online business.

Cons: That I don't know all that I can do with Paperform...yet. I can't wrap my head around what a webhook is even though I have read it so many times. I am sure it will be useful to me down the line.

Vendor Response

by Paperform on February 08, 2018

Thanks Fonda!

Very well designed and supported product!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use, and robustness of features that are implemented. Also, the customer support via chat or email is excellent and has helped me on many occasion!

Cons: Not yet all features are implemented. I would like to have more conditional texts and pages in the near future, but I''m confident that these features are being worked on.

Best decision we decided to make last year regarding our website

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, functional and clean looking. They're constantly developing and trying to improve their product. They have great customer service.

Cons: I would like HTML/CSS editing to be available to all users, but I understand why they only offer that function in the premium tiers.

Overall: Streamlined ordering and receiving processes, saved tons of time. Easier record keeping.

The most simple and easy form platform I've ever use!

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple dan easy, just like typing on a word processor. Transparent public roadmap and always listening to customer request, with excellent support!

Cons: Not as robust as TypeForm or GravityForm. Seeing their roadmap help to ease my mind though.

But hopefully they will catch up in the future!

Overall: Ease of use to build simple form in less than 10 minutes and great support!

Beautiful, flexible form-creation for all sorts of situations

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Paperform lets me create an amazing variety of forms (contact request, quiz, registration page) with simple tools. It's easy to make the forms look nice, and you can host them on the Paperform serve or embed the form on your own site. The team adds new features regularly.

Cons: I signed up for Paperform when it was quite new, so the feature set was somewhat limited. But as I mentioned, they have been adding new features regularly, and their responsiveness is great.

Vendor Response

by Paperform on June 04, 2017

Hi John, thanks for your great review! More features and content to come!

Paperform is the best form builder out there

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is simple, clean, and they are constantly adding new useful features. It can be embedded into any page and keeps the professional look and feel that we try to uphold on our website.

Cons: Maybe that it's still in its infancy which makes me question if it can be trusted every day. But I've not had ANY issues so far, so that's probably not a valid concern.

Vendor Response

by Paperform on June 04, 2017

Hey Griff! Wowee, what a great review. Our aim was and is to build the best form builder out there, so your review has made our century. We are pretty young, but pretty mature for our age ;) We've got strong checks and balances in place to catch bugs, and if anything comes up, we prioritise a fix (usually done within 24 hours!).

The Best Product I ever got!

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I was luck enough to buy Paperform , and I can say that this among the best investment I ever made. The product keep developing and the developers are very responsive. Don't think twice and go for it, worth EVERY penny!!!

Vendor Response

by Paperform on June 04, 2017

Leonardo, we are THRILLED that you're so happy. That's what it's all about for us. We'll keep the product dev coming, and make things even more beautiful and powerful. Thanks for your wonderful support.

Superb, easy to use product backed up by a great team

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It is powerful, yet easy to use. I like that all of my forms are in one place and can easily be deployed anywhere (I embed them in a Wordpress blog)

Vendor Response

by Paperform on June 04, 2017

Thanks Barry!

Great product, awesome design and functionalities.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Design, ease-of-use of the form. Ability to both create standalone and embedded forms. Inline validation.

Cons: Ability to export the form in an html format (and not javascript). Doesn't work with Google Tag Manager for form submission.

5 Star All Round!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So simple to use - I can make my forms as simple or as complex as I need. Seriously, there's nothing I can think of that I can't do on Paperform. I'm so glad I found it!

Overall: I love being able to create forms to gather info about custom products I sell, then have people send me money - I'm basically using it as shopping cart! And it's really attractive, which is important to me as a graphic designer.

Vendor Response

by Paperform on June 04, 2017

Thanks Megan - great to know about how you're using Paperform as a shopping cart! Let's see what we can think of in the future to make it even more shopping cart friendly :)

Very easy to use and great custom features

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and awesome features such as custom colours of text, use any image as a background, and custom urls

Cons: Some larger forms I created, ie with 500 + questions/variations are slow to load when editing, so you have to wait up to 20 secs to add or change questions on really large forms (only in edit mkde). The issue is not there for the non-edit mode

Overall: Creating efficiency by using it as a client file note

Vendor Response

by Paperform on June 04, 2017

Thanks for the review Hosanna! Really good to know re the slower times for larger forms - I'll have a chat to the team to see what we can do here.

Very nice and clean workflow and final results

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that you can add calculations so that your forms get really interactive and fun to fill out.

Overall: Ease of use

Vendor Response

by Paperform on June 04, 2017

Cheers Frank :)

Paperform > Gravity Forms

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Paperform to create online order forms for a few organizations I volunteer for, and it is a fully functional form creation tool. I can easily create highly-customized forms, loaded with conditionally populated data fields, and integrate the forms with Stripe for a complete solution.

The customer service is absolutely top-notch! Both of our reps are extremely responsive to support requests. I have caught a few bugs, and made other suggestions, and fixes/modifications to issues raised are responded to very quickly (usually within 24-48 hours).

Cons: The one "negative" I discovered quite recently (and I'm guessing, if I mention submit the request to Paperform support, they'll fix it) is that you can't use greater than or less than (> or m officially all in!

Vendor Response

by Paperform on June 04, 2017

Thanks David! Love this review, and we're extremely grateful for your recommendations. Of course, we'll look into the conditional logic request for product/Price ;)

Wonderful! It's easy to use, consistent, customer service is fabulous, and it's always improving!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It looks clean. It's easy to use and intuitive. I can make any of the complex changes I need, but it's not over cluttered, and appears very simple.

Cons: It's still new, so it doesn't have all of the features we need yet, like an approval workflow, etc. However, there's nothing I would change about what already exists.

Overall: It allows us to have keep online records of our staff's needs, like what promotions they need when, when they'll be out of town, etc.

Been a great easy addition to creating a lead capture page

May 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The templates that can be easily modified to allow one to create web pages on ther fly is most welcoming.

Overall: Ease of use

Very simple, beautiful, and the best support!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it only takes me a small amount of time to create or edit. And when I do have a challenge, my query is responded to almost immediately

Cons: There are not many templates currently (may2017) that work for my needs, I am looking forward to seeing more in the near future

Simply Awesome, couldn't do without it

May 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's customizability, the way it lets people sign your documents. I like that it verifies emails and addresses. The customer support. I love that it gives me options to change fonts and backgrounds. ALL OF IT

Cons: Sometimes it is buggish but yal always fix it. I would like to customize the text and colors of the actual questions without using CSS or coding.

Overall: I look 100% more professional when building forms, I can now ask people anything. I can save time by having clients fill out a form instead of having to ask the questions over and over.

Not kidding - These guys improve their product and add *polished* features like every bloody month.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It WORKS. No 'workarounds' or 'if only'.
They do a fantastic job of the core offering and add useful features constantly. I WISH this crew was the model everyone else followed after.

Cons: Everything I've wished it did or was limited by they've fixed or added in the past six months. No cons left for me to write up.

(Though on the wishlist I hope they modify 'e-signatures' to allow delivery of a PDF stamped with time/date/IP info upon submission to the submitter along with us.)

Overall: Fast and perfect forms.

An amazing solution.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, versatility. This product is pretty easy to set up and deploy, clients love it and so do we.

Cons: No log in for clients to retrieve data

Great service with an awesome support.

May 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is amazing. Besides that, their compromise with the Paperform's roadmap is very unique.

Overall: I can deploy better solutions for my clients with a quarter of the time I used to waste before Paperform.

Incredible customer service

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I'm really enjoying how easily I can create landing pages with this, as well as the speed at which they are adding new functionality.

Cons: It's currently young software, so there are sometimes bugs that need to be ironed out. However, as I mentioned above, they are so quick with their customer service that as soon as I raise it, it's being worked on.

Vendor Response

by Paperform on May 18, 2017

Thanks so much!

The best online form & surveying software I've used in recent years.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Paperform is, imo, the best online form software of the moment. I know another solution is all the rage, but I've found Paperform easier to create custom forms and manage them. I managed to get this at a steal with the AppSumo offer they set up, and I'm so glad I jumped in.

It's so quick and easy to get new forms created - I can have a full survey set up and embedded on my site within 10 minutes, if I have the Qs planned in advance. For general forms it works really well and I've had comments on how much people enjoyed using the system.

Cons: The only thing that could be improved for me isn't necessarily something wrong with Paperform - but it's the way that we view submissions to the forms. Unless I'm conducting a survey, it's actually more beneficial for me to view submissions one-by-one, like in the email confirmations I receive.

I think Paperform do this really well compared to other platforms as even in the table view it's really easy to look at the submissions in Paperform. I think it's more of an issue with dealing with data in large volumes. I would love an extra option to view the data in a different way (for example - not just in a long table, but viewing entries one-by-one, out of the table view.

Overall: :: Quick & easy to get forms set up.
:: Great interface, really beautiful forms can be set up.
:: Love being able to integrate payments and other features along with the forms.
:: The support is incredible from the team - and they're constantly (weekly!) bringing out new features.

Vendor Response

by Paperform on May 19, 2017

Thanks Rachel! We've got some exciting changes coming for submission summaries on site, so keep your eyes out ¿