--- title: "Paperform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paperform Software - reviews, pricing plans, popular comparisons to other Form Builder products and more." source_url: "https://www.capterra.com/p/158094/Paperform/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Paperform Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paperform ## What is Paperform? Paperform is a modern online form builder designed for small and growing businesses that want their forms to run the business, not just collect data. Start on a generous free plan and use a familiar doc‑style editor to build anything from simple contact forms to full landing‑page‑style experiences with no code. Paperform is optimized for SMB workflows. Marketing, eCommerce, agency, education, healthcare and professional services teams use Paperform to power everyday forms: lead capture for campaigns, client onboarding, briefs, event registrations, bookings, internal requests, surveys, & feedback. Native AI accelerates everything without taking control away from you: generate full forms from a prompt, ask AI to write complex calculation rules and use AI Insights to summarize survey responses into clear, shareable reports. Forms plug into the tools you already use—like HubSpot, Google Sheets, Notion, Slack and thousands more—via native integrations, Stepper, webhooks and Zapier/Make. ## What is Paperform used for? [Form Builder](https://www.capterra.com/form-builder-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 106 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $29 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paperform?[Manage this product listing](https://www.g2.com/products/paperform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paperform 4.8 (106) VS. [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $29 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (106) Ease Of Use 4.7 (2,910) Value For Money 4.7 (102) Value For Money 4.5 (2,341) Customer Service 4.7 (96) Customer Service 4.5 (2,169) ## Paperform alternatives [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (268)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (4,268)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158094/Paperform/alternatives/) ## FAQs about Paperform Overview ### What problems does Paperform solve? Paperform solves fragmented intake, ordering, booking, and payment workflows by letting teams build conditional forms, calculate prices, collect signatures and payments, and send submissions to spreadsheets, CRMs, and collaboration tools. Agencies, small businesses, field-service teams, event organizers, and client-facing professionals benefit from reducing email back-and-forth, manual data entry, and paper-based records. Answer based on 95 reviews Overview ### Which roles and teams benefit most from Paperform? Paperform is most used by founders, owners, CEOs, and directors who create forms for client intake, bookings, payments, and internal requests. Marketing teams use it to build campaign landing forms and collect leads, while consultants and service professionals manage questionnaires, registrations, and customer information. Answer based on 106 reviews Overview ### What company size and industries is Paperform built for? Paperform is built for small businesses and solopreneurs, with 93% of reviewers from small businesses and Marketing and Advertising leading at 18%. It particularly serves designers, developers, marketers, and agencies; Information Technology and Services and Design each represent 7% of reviewers. Its most common use case is form building. Answer based on 106 reviews Features and Usability ### What are the key features of Paperform? Paperform includes core form creation and data collection features, with customizable fields, branded templates, conditional logic, and answer piping for tailored workflows. Differentiating capabilities include Stripe and PayPal payment integration, workflow automation through webhooks and third-party integrations, plus electronic signatures, PDF conversion, and online booking. Answer based on 81 reviews Pricing ### How much does it cost and what fees or limitations are included? Paperform starts at $29 per month per user for the Essentials plan, with a free version available. Pro costs $59 per month per user for up to 3 users, Business is $129 per month per user for up to 5 users, and Enterprise pricing is custom. Annual billing discounts are available. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does Paperform integrate with? Paperform integrates with over 30 third-party tools, including Google Sheets, Notion, Trello, Slack, Monday, Stripe, PayPal, and Google Drive. Google Sheets is the most frequently reviewer-confirmed connection, supporting data syncing and feedback or order storage. Its catalog also includes Airtable, Asana, HubSpot CRM, and Google Docs for project, CRM, and document workflows. Answer based on 29 reviews Getting Started and Support ### What training and onboarding options does Paperform offer? Paperform provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning for users who want to follow along with product workflows and key steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Paperform offer, and how do users rate the experience? Paperform offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users commonly describe the team as responsive, friendly, and effective at resolving issues, often with detailed guidance. Some users report slower replies, difficulty finding answers through articles, or frustration when support guidance does not clarify product features. Answer based on 62 reviews Data collection ### How well does Paperform work for collecting and managing data? Paperform makes data collection flexible and easy to manage through customizable forms, conditional logic, mobile-friendly layouts, and cloud-based submissions. Small businesses, field teams, and service providers use it for orders, onboarding, registrations, and surveys. Integrations, webhooks, and exports support follow-up workflows, though reviewing large volumes of submissions can feel limiting. Answer based on 22 reviews ## Features AI summary Based on 2,914 Form Builder reviews Capterra data shows that buyers of form builder software rank the following features as their top priorities: - **Customizable Forms** (**57%** of reviewers rated this feature as critical) - **Forms Creation & Design** (**54%**) - **Customizable Fields** (**53%**) Paperform supports all three features that reviewers rate most highly: **Customizable Forms**, **Forms Creation & Design**, and **Customizable Fields**. Together, these capabilities help businesses create forms that match their brand, build user-friendly experiences, and capture the right information for different workflows, allowing teams to collect data more efficiently and improve how they manage submissions. Customizable Forms 4.7 (25) 72.00% of 25 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Forms Creation & Design 4.6 (32) 81.25% of 32 reviewers that rated this feature as important or highly important Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Customizable Fields 4.6 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Data Capture and Transfer 4.6 (17) 82.35% of 17 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources Data Import/Export 4.2 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Import and export data to and from software applications Workflow Automation 4.6 (21) 57.14% of 21 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows Paperform 31 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Convert to PDF: Create, edit, convert to and from PDF files - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Lead Capture: Automatically identify and save contact information of potential customers - Media Library: Collection of images, videos and other digital content that can be used - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Online Booking: Book meetings and appointments through a website or digital platform - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Survey Builder: Create and manage surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.6 (106) 4.6 Based on 106 reviews ## Pricing Value for money 4.7 (102) Free Version [View pricing plan details](https://www.capterra.com/p/158094/Paperform/pricing/) Free $0.00 It includes: - AI Form Creation - Unlimted forms - 1 user - 30 Submissions per month - 5 Payment Submissions a month - 2000+ Integrations - Live Support: limited Essentials $29.00 Per User,Per Month It includes: - AI Form Creation - 100 Submissions / month - 20 Payment Submissions / month - 50 Appointment Submissions / month - 1000 Submissions Storage - 1 GB Upload Storage - Live Support - Template Gallery - Email Responses Pro $59.00 Per User,Per Month It includes: - AI Form Creation - 3 Users - 1000 Submissions / month - 250 Payment Submissions / month - 500 Appointment Submissions / month - 10,000 Submissions Storage - 10 GB Upload Storage - AI Calculations Assistant - SOC2 and GDPR Compliant - SSL Encryption - Stripe and Square payments - Subscriptions Business $129.00 Per User,Per Month It includes: - AI Form Creation - 10,000 Submissions / month - 2500 Payment Submissions / month - 5000 Appointment Submissions / month - 100,000 Submissions Storage - 100 GB Upload Storage - Standard API Access - SSO (SAML) - SOC2 and GDPR Compliant - Dynamic Success Pages - Custom Analytics - Conditional Redirects - Webhooks - API Powered Dropdowns Enterprise Custom Quote Available. It includes: - Unlimited Submissions / month - Unlimited Payment Submissions / month - Unlimited Appointment Submissions / month - Unlimited Submissions Storage - Unlimited Upload Storage - Dedicated CSM Value for money 4.7 (102) 4.7 Based on 102 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (96) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (96) 4.7 Based on 96 reviews ## User reviews Overall rating 4.8 Based on 106 reviews Filter by rating Counts reflect reviews available in this feed. 5(84) 4(20) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Physical Therapist Used the software for: Less than 1 year ### "Easy to use, kind of expensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 13, 2026 Overall it is nice that it has built in AI and it is easy to use and modify things. It also has good support overall Pros it is nice to use because it's similar to word docs and drag and drop blocks easily. It's nice that it you can add tables and pictures easily. Cons I wish there was a cheaper free option with ads or something. there is a free trial but the monthly fee is quite expensive. Also wish there was more HIPAA options as I work in healthcare Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder, Natural Living Mumma Used the software for: Less than 1 year ### "A Seamless Experience Backed by Exceptional Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 I’ve just built my very first form with Paperform and I’m honestly blown away by the entire experience! What really stood out though, was the incredible level of support. Jenn and Gabbi went above and beyond to help me navigate my specific requirements. Their responsiveness, clarity and genuine care made such a difference. If you’re looking for a platform that combines functionality and truly exceptional customer support, I can’t recommend Paperform highly enough. Pros The exceptional human support. \[sensitive content hidden\] made the experience next-level. Their responsiveness, clarity, and genuine care turned it from “good software” into a supported, confidence-building experience. Cons I would have loved the option for forward advancing within the form, but understand this is coming soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Clinical Development Used the software for: 1-3 years ### "Easy solution to survey needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2025 Pros Presentation, customization and numerous templates to choose from that make it easy to create a professional looking survey to send to your team. Additionally, the use of paper form for scheduling is a welcoming addition that goes beyond a simple Google Calendar invite and the use of Google form. Cons Templates can be a little finicky to edit to match your brand colors. It does take some time to play around and design. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ernesto G. Founder Used the software for: 3-5 years ### "Great team, great product. Highly recommended." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 Beyond positive. The team at Paperform have always been super friendly, responsive, quick, polite, and a joy to interact with. I can't say enough good things about them. And well, of course their product is also amazing so that helps! Pros I love how flexible their forms are, how easy they are to create and how friendly they are for our users. They allow pre-filling, conditional display, answer piping, etc. It integrates with anything you can think of. Direct integration with Notion, Google Sheets, Trello, Slack, Monday, multiple ESPs, can output PDFs, collect signatures, collect payment (stripe and paypal), manage bookings, and if that was not enough it can also output webhooks. The few times I've contacted support they've been quick, friendly, and decisive. We have an agency account and collect thousands of submissions daily on behalf of our clients. I've been a very happy customer for several years and love how quickly they innovate and how reliable the product is. Cons This is kinda nitpicking but I'd love to be able to customize the webhook output so I didn't have to rely on an in-between app (n8n in my case) before piping answers to other platforms like Ontraport. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Chris A. Web and Brand Developer Used the software for: 3-5 years ### "You'll never need another form builder! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2025 Paperform’s been a breeze from the start. The builder is easy enough that I didn’t have to Google anything (a miracle), and the team is genuinely lovely. Always happy to help, even when I’m being a bit useless. It’s made me look like an absolute pro to my clients, and even better, it’s helped them impress their own clients. Bit of a win-win, really. Pros Paperform is incredibly easy to use - super intuitive, even the AI form builder feels like it's reading my mind (in a good way). I’ve never had a single issue with submissions, and the spam filtering actually does its job...no more dodgy SEO pitches clogging things up. For the price, it’s a bit of a steal. I’ve got loads of clients on it and never once hit a “no more submissions” limit. Cons Genuinely, there’s not much to whinge about. Everything just works. The interface is clean, the features actually do what they say they will, and if anything goes a bit sideways, the support team are straight on it. I’ve used a fair few form builders over the years, and most come with a bit of baggage—glitches, clunky layouts, or features that feel like they were added for show. Paperform’s refreshingly free of all that. If I had to nitpick, I suppose I could say I haven’t explored every single feature yet… but that’s more of a me problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bethany D. Marketing Manager Used the software for: Less than 1 year ### "Slightly better than Google Forms" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 6, 2025 Pros It works as a very basic form builder. It doesn't have a ton of selection for question types or flow logic, but you can insert images, so that makes it a little prettier than Google forms. Cons Their support team is often confused about the product's features. They do have a chat, but you're better off figuring things out on your own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Robert R. Owner Used the software for: 3-5 years ### "The best online forms SaaS that I can find" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2025 I'm absolutely thrilled with my experience using Paperform! The customer support is top-notch, and it’s fantastic knowing that the owners are actively involved in connecting with users like me. I love how they continuously roll out upgrades and enhancements that make the platform even more user-friendly and versatile. Since I started using Paperform years ago, I've had zero downtime—100% uptime has made my workflow seamless. This solid product has truly transformed the way I operate, and I can’t recommend it enough! If you want a tool that keeps getting better while providing amazing support, Paperform is the way to go! Pros I can't say enough about the customer support including Dean and Diony. The owners still connect with the clients even for how big they are now. Diony still answers emails. Their product is ROCK SOLID and very feature rich. Hands down the best form processor that I use Cons Nothing that I can think of. I would like to have the best package for paperform.co but I cannot justify the cost. Trust me, I will bet it is worth every penny but the version I use works well for me and although there are some things like custom HTML and such that I don't have everything works 100% with no downtime that I can remember in 9 years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maddy F. Founder Used the software for: 3-5 years ### "Paperform is a wonderful form builder with lots of useful automations" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 16, 2023 I've used Paperform for years, with various members of my team, across numerous different purposes and it always holds up. I have not found a limitation around my use cases yet! Pros Paperform is flexible enough for me to use for a lot of different purposes. We currently use it for all our job applications and I've used it to collect information when I was the sponsor chair for WordCamp Denver. One of the things I love most about it is various built-in automation, as well as a world of possibilities when you connect it with Zapier. We use Paperform + Zapier to connect with other tools we frequently use. We use their Airtable and Slack integrations to keep the team in the loop as we get new applicants, organizing the information in a way that's easy to act on it. I also love that you can sell digital products using Paperform, which is helpful since it's not a big enough part of my business to seek a separate solution for — and I don't have to because Paperform is so straightforward to use for this purpose. Cons The one issue my team has reported is that if you change a form that has historic data, it doesn't update backwards. So when you go to export past forms, the prompt and answer are jumbled and difficult to parse. This issue could be mitigated by making a new copy of forms and sunsetting the old version from public access, although that's pretty clunky (luckily though, all of Paperform's plans include unlimited forms). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Colin M. Consultant Used the software for: Less than 1 year ### "Paperform - Professional forms without the hassle" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 3, 2019 Paperform is particularly useful when creating forms for clients. You don't need access to their systems which can alleviate a number of security concerns. You can design great looking forms that are a million miles from the freebies we've all seen. The back end stuff is clever too. If you do run into problems, there are real people to get you sorted. Pros Paperform is a step up from the free forms apps you typically see with their vendor branding, response limits and simplistic layouts. Paperform lets you create forms as easy as creating a document, but it is easy to make it look great and present it with your desired branding on a web page. And you don't have to get IT involved. Cons There were a few branding/design issues in the early days and not many integrations, but that is far from the case today. With direct integrations, Zapier and Integromat, Paperform is probably the most integrated forms application around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager IT Used the software for: I used a free trial ### "Paperform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 25, 2023 Overall this is a really good product and it's really easy to use. Pros The really cool feature I found is, it can accept numbers with decimals like (10.25, 6.5), If you are building forms to accept payments or some measuring values this is a really cool function and you can even add videos also to the form. And this gives you a full-featured application trial version without a credit card. Cons There is nothing to say about Paperform, but if you can extend the trial period that is better to get a good understanding before purchasing the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158094/Paperform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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