# equisoft/connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about equisoft/connect Software - reviews, pricing plans, popular comparisons to other Financial CRM products and more.

Source: https://www.capterra.com/p/158099/Kronos-Finance

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# 

 equisoft/connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

equisoft/connect

## What is equisoft/connect?

Equisoft/Connect is a CRM solution specifically designed, configured and deployed for the needs and workflows of insurance and wealth professionals. It includes built-in gateways to centralize all of an advisor’s client data in one place. Having a full 360º view of all of a client’s policy information, as well as personal and financial data, not only saves time, but enhances the advisor’s ability to provide superior service whenever it is needed.

## What is equisoft/connect used for?

[Financial CRM](https://www.capterra.com/financial-crm-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$89

Flat Rate, Per Month

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### equisoft/connect

1.7 (3)

VS.

[4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

CA$89

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.3 (3)

Ease Of Use

4.2 (610)

Value For Money

1.0 (3)

Value For Money

4.0 (517)

Customer Service

1.7 (3)

Customer Service

4.0 (549)

## equisoft/connect alternatives

Highest Rated

[4.8 (649)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Client Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Contact Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

CRM

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Import/Export

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Document Management

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

equisoft/connect 29 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage contact details and communication with clients

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

1.3 (3)

1.3

Based on 3 reviews

## Pricing

Value for money

1.0 (3)

Basic

CA$89.00

Flat Rate,Per Month

Value for money

1.0 (3)

1.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

1.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.7 (3)

1.7

Based on 3 reviews

## User reviews

Overall rating

1.7

Based on 3 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(2)

Mentioned topic

Sorted by most recent

SM

Stephen M.

Financial advisor

Financial Services

### "Over promised and underdelivered, don't believe anything the sales person tells you"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 21, 2022

If we were not so far along we would dump this program and switch to something else!

Pros

If it worked I would have liked the gateway linking to suppliers but it can't be trusted as the info is often wrong and often creates duplicate and triplicate clients with the same name

Cons

The customer support is non existent unless you are a computer geek. They promised us we could use it for email marketing but failed to say it was 20 emails at a time. They told us it was very simple to bring over date form our previous CRM because they do it all the time. It was ANYTHING but simple.

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)

ACT no longer worked for us and were looking for a program that would allow is to do email marketing campaigns

Reasons for choosing equisoft/connect

Because we through the sales person was being honest when they discussed all the things this product would do for us. The reality is very little of it is possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Richard G.

Conseiller

Financial Services

### "Ne remplit pas ses promesses"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 18, 2022

Je suis déçu

Pros

Le produit est très utilisé dans l'industrie

Cons

Trop compliqué et trop lourd Les passerelles avec les fournisseurs sont limitées La structure de données des produits de placement est mal conçue

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Aaron P.

Financial Advisor/Insurance Broker

Financial Services

### "Not Intuitive, rigid, not easy to use"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 13, 2020

My overall experience with Equisoft has been very poor and I would not recommend this to financial advisors . It is very pricey $99/month (after tax) compared to other easier-to-use CRMs (like Zoho). My biggest frustration was that Equisoft had heavily marketed the fact they can "save" advisors time by automating data entry so advisors can focus on activities that are actually important i.e. selling face-to-face. In my experience, I had to spend MORE time fixing the issues caused by this feature.

Pros

The ONLY thing I liked about this software was how seamlessly it integrated with my outlook email. And the fact that emails, tasks, and meetings were integrated with the CRM.

Cons

As a Canadian financial advisor, I've used this CRM for more than half a year and it has been a tortuous and unsatisfying experience. To name a few: - there is absolutely NO customization to the CRM to fit your business. In other words you have to use the layout that's provided for you. - Although the relevant info (insurance policies, contact information) can be summarized on the contact's page, having to navigate the client profile for more details (activities, emails, details for insurance policies, details for contact information etc.) is very time consuming. You have to click many buttons and tabs to get basic information. Other CRMs (like Salesforce and Zoho CRM make this extremely easy for you to navigate their contact pages) - Reports are ridiculously hard to create and edit. And there's no support or documentation to make this easy. - The mobile app is very primitive and you do not get any in-app notifications for upcoming tasks or events - The insurance gateways do NOT sync information accurately to your CRM!!! Which means that your clients will frequently have WRONG information updated on a frequent basis. This was a HUGE deal-breaker for me as I originally committed to Equisoft thinking that I would have little to no data entry (I wouldn't have to manually update my clients' insurance policy information: coverage, premium amounts, monthly modal amounts, insurance type, riders etc.).

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reasons for choosing equisoft/connect

I was ultimately mislead by Equisoft and I am promptly switching back to Zoho

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)