--- title: "Clearstream Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Clearstream Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/158103/Clearstream/" page_type: "product" language: "en" --- # Clearstream Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Clearstream ## What is Clearstream? Clearstream is a product-first company building powerful, beautiful communication and engagement software for the local church. We've been around since 2010, and we're proud to help over 10,000 churches and nonprofits connect with their people on a weekly basis. Our platform includes two-way texting, email, unlimited QR codes, NFC tags, custom landing pages, a free link shortener, unlimited text-to-join keywords, video texting and MMS, automated workflows, short codes, and more. It's integrated with church management software like Planning Center and Rock RMS. And, we have killer customer support with an average response time of 2-3 minutes (not hours or days). Try it free for 30 days, then update your plan at any time, with no contracts or hidden fees. And if you're a church plant, you can use Clearstream free for one year! Just reach out to us. ## What is Clearstream used for? [Church Management](https://www.capterra.com/church-management-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Overall rating Based on 693 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Pros & cons Streamlined church member engagement Intuitive and accessible interface Confusing and restrictive credit system Starting price $29 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - SMS Marketing / 2026 Our "Best of" badge program showcases products with the highest ratings... ## Clearstream alternatives Highest Rated [4.9 (166)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (864)](https://www.capterra.com/p/125787/ChurchTrac/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (1,138)](https://www.capterra.com/p/76708/Planning-Center/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (23)](https://www.capterra.com/p/10008520/Gracely/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158103/Clearstream/alternatives/) ## FAQs about Clearstream Overview ### What problems does Clearstream solve? Clearstream solves missed announcements, fragmented ministry communication, and manual contact syncing by centralizing mass texting, group messaging, keywords, and scheduling in one easy system. Churches, student ministries, pastoral staff, volunteers, and nonprofits use it to reach congregations fast, keep lists current through Planning Center integrations, and streamline guest follow-up. Answer based on 434 reviews Overview ### Which roles and teams benefit most from Clearstream? Clearstream is most used by pastors, ministry leaders, and church communications teams that need to reach congregations quickly with texts, updates, and event reminders. Administrative staff, office managers, and executive assistants rely on it to organize contact lists, streamline outreach, and support member engagement across campuses and ministries. Answer based on 689 reviews Overview ### What company size and industries is Clearstream built for? Clearstream serves small organizations in religious and nonprofit sectors, with 96% of reviewers from small businesses and 78% from religious institutions. It is built for churches, nonprofits, and 501(c)(3)s, with another 16% in nonprofit management and limited use in education, most often for church management. Answer based on 689 reviews Features and Usability ### What are the key features of Clearstream? Clearstream includes core communication features like mass texting, 2-way messaging, scheduled messaging, and automated responses. Differentiators include keyword tracking, shortcodes, web forms, and integrations with church systems such as Planning Center. Reviewers also highlight contact syncing, team collaboration across subaccounts, mobile access, and activity dashboards for engagement tracking. Answer based on 339 reviews Pricing ### How much does it cost and what fees or limitations are included? Clearstream starts at $29/month, with $49, $99, $199, and $299 flat-rate plans, plus a free trial. Reviewers often call pricing clear and affordable, but note credits can run out faster than expected, especially for longer texts, images, emojis, extra credits, more keywords, subusers, or higher-volume messaging. Answer based on 95 reviews Integrations ### Which third-party tools and platforms does Clearstream integrate with? Clearstream integrates with Planning Center, Mailchimp, Slack, Rock RMS, Pushpay, Meta for Business, Twitter/X, and Bitly. Reviewer mentions center on Planning Center and ChMS syncing, while the official catalog also lists Zapier, giving Clearstream 9 third-party integrations across church management, communication, social, and automation tools. Answer based on 233 reviews Getting Started and Support ### How easy is it to onboard and train a team on Clearstream? Clearstream is generally easy to onboard, with live online sessions, webinars, videos, and documentation that help teams get started quickly. Reviewers say nontechnical and first-time users often learn the basics fast, while admins or teams handling integrations, list management, workflows, or deeper customization usually need more time and support. Answer based on 54 reviews Getting Started and Support ### What customer support options does Clearstream offer, and how do users rate the experience? Clearstream offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, knowledgeable, and easy to reach, often citing quick chat replies and helpful videos or calls. A few mention some setup and navigation confusion, but say support resolves issues quickly. Answer based on 242 reviews Text messaging ### How well does Clearstream handle church text messaging? Clearstream handles church text messaging well for mass outreach, scheduled messages, and one-to-one follow-up from shared team inboxes. Ministry teams often like the ease of sending blasts, workflows, and personalized replies, though some want stronger group conversation features, deeper Planning Center text actions, and more mobile app functions. Answer based on 339 reviews ## Who uses Clearstream? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined church member engagement 97% positive reviews out of 145 Most reviewers indicate church congregation features simplify connecting with members, automate follow-ups, and support ministry communication. Fred P. Associate Pastor - Office Administrator, 2 - 10 employees. "Clearstream has simplified our communications with our congregation" Confusing and restrictive credit system 62% negative reviews out of 39 Some reviewers feel credits expire too quickly, lack rollover, and are costly or unclear for larger messaging needs. Kara V. Pastor, 2 - 10 employees. "We haven't used it for long enough, but I wish I could text with more characters for 1 credit, but I don't think that's something that can be fixed." Intuitive and accessible interface 96% positive reviews out of 112 Most reviewers find ease of use important, noting the platform is straightforward, quick to learn, and user-friendly. Kaleb K. Student Ministry, 51 - 200 employees. "I use ClearStream sever times and week and it makes my life a whole lot easier." Efficient mass communication platform 99% positive reviews out of 72 Most reviewers describe communication as fast, reliable, and streamlined, enabling clear, targeted messaging to groups. James C. CEO, 2 - 10 employees. "We love the ability to communicate quickly with our audience in a way that is fast and convenient for them." ## Features AI summary Based on 1,814 SMS Marketing reviews Capterra reviewers point to these as the top priorities when choosing church management software: - **Membership Management** (**47%** of reviewers rated this feature as critical) - **Mobile Access** (**43%**) - **Donation Management** (**53%**) Clearstream supports all three features buyers rate most important: **Membership Management**, **Mobile Access**, and **Donation Management**. Together, these capabilities help churches keep member records organized, stay connected from anywhere, and track giving more effectively, allowing teams to manage operations, communication, and contributions in one place. Membership Management 4.8 (53) 58.49% of 53 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Mobile Access 4.5 (165) 81.21% of 165 reviewers that rated this feature as important or highly important You can manage communication on the go, reply to messages, and send updates from anywhere. Reviewers indicate the app is convenient for quick responses, but some feel it lacks certain desktop capabilities, like adding subscribers or viewing detailed conversation history. Member Communication 4.8 (179) 83.24% of 179 reviewers that rated this feature as important or highly important Clearstream offers a reliable way to keep members informed through scheduled and targeted texts. Users think it’s easy to reach groups or individuals, integrate with Planning Center, and keep communication consistent, making it valuable for staying connected and sharing timely updates. Third-Party Integrations 4.5 (140) 89.29% of 140 reviewers that rated this feature as important or highly important It gives you seamless connections with tools like Planning Center, CCB, Breeze, and Zapier, streamlining workflows and reducing duplicate work. Reviewers appreciate the automatic syncing and easy setup, though some mention occasional limitations with Planning Center integration. Mass Texting 4.9 (129) 88.37% of 129 reviewers that rated this feature as important or highly important With this capability, you can quickly send customized messages to large groups, making communication efficient and timely. Reviewers appreciate the ease of use, scheduling, and integrations with Planning Center and CCB, though some wish for more affordable or unlimited options. Contact Database 4.6 (114) 90.35% of 114 reviewers that rated this feature as important or highly important This aspect helps you manage, sync, and organize contacts efficiently, especially with Planning Center and CCB integrations. Some reviewers find importing, exporting, and grouping easy, but a few wish for more robust data fields and improved handling of duplicate numbers. Clearstream 48 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: This aspect helps you manage, sync, and organize contacts efficiently, especially with Planning Center and CCB integrations. Some reviewers find importing, exporting, and grouping easy, but a few wish for more robust data fields and improved handling of duplicate numbers. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For Religious Organizations: Primarily serving churches and religious organizations - Interaction Tracking: Track interaction history by documenting conversations for contacts - Keyword Tracking: Track and monitor a specific set of keywords - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Mass Texting: With this capability, you can quickly send customized messages to large groups, making communication efficient and timely. Reviewers appreciate the ease of use, scheduling, and integrations with Planning Center and CCB, though some wish for more affordable or unlimited options. - Member Communication: Clearstream offers a reliable way to keep members informed through scheduled and targeted texts. Users think it’s easy to reach groups or individuals, integrate with Planning Center, and keep communication consistent, making it valuable for staying connected and sharing timely updates. - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Message Personalization: Personalize text messages using templates and custom fields - Mobile Access: You can manage communication on the go, reply to messages, and send updates from anywhere. Reviewers indicate the app is convenient for quick responses, but some feel it lacks certain desktop capabilities, like adding subscribers or viewing detailed conversation history. - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - QR Codes: Matrix barcode that stores information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: It gives you seamless connections with tools like Planning Center, CCB, Breeze, and Zapier, streamlining workflows and reducing duplicate work. Reviewers appreciate the automatic syncing and easy setup, though some mention occasional limitations with Planning Center integration. - Visitor Tracking: Track visitors and purpose of visits --- Get Advice We can help you find the software with the features you need. Features 4.6 (693) 4.6 Based on 693 reviews ## Pricing Value for money 4.6 (623) Free Trial [View pricing plan details](https://www.capterra.com/p/158103/Clearstream/pricing/) $29/mo $29.00 Flat Rate,Per Month It includes: - 1,250 Credits/Month - 1 A2P 10DLC Phone Number - Unlimited Keywords - Unlimited Email - All Features Included $49/mo $49.00 Flat Rate,Per Month It includes: - 2,500 Credits/Month - 3 A2P 10DLC Phone Numbers - 2 Subaccounts - Unlimited Keywords - Unlimited Email - All Features Included $99/mo $99.00 Flat Rate,Per Month It includes: - 6,000 Credits/Month - 5 A2P 10DLC Phone Numbers - 4 Subaccounts - Unlimited Keywords - Unlimited Email - All Features Included $199/mo $199.00 Flat Rate,Per Month It includes: - 12,000 Credits/Month - 9 A2P 10DLC Phone Numbers - 8 Subaccounts - Unlimited Keywords - Unlimited Email - All Features Included $299/mo $299.00 Flat Rate,Per Month It includes: - 20,000 Credits/Month - 11 A2P 10DLC Phone Numbers - 10 Subaccounts - Unlimited Keywords - Unlimited Email - All Features Included Value for money 4.6 (623) 4.6 Based on 623 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[ Pushpay](https://www.capterra.com/p/142580/Pushpay/)[ Rock RMS](https://www.capterra.com/p/141654/Rock-RMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (597) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (597) 4.8 Based on 597 reviews ## User reviews Overall rating 4.8 Based on 693 reviews Filter by rating 5(576) 4(107) 3(10) 2(0) 1(0) Mentioned topic Sorted by most recent KH Karin H. Intern Religious Institutions ### "Clearstream Lives up to the Hype!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 My overall experience with Clearstream has been amazing. From the customer service, to the ease of use of the platform, to all the features available (and more being added all the time), I am a big fan. Pros Clearstream is one of the best platforms that I have seen out there. I love the intentionality of the staff team and the ease of communicating with them using the chat feature when I have questions. Their website and platform are very clear and so easy to use. I love how user-friendly it is. I also really like that they provide access to tap tags, emails, and texts from their platform. This is definitely worth it and a great value, and the staff were super helpful, worked with me, and answered all of my questions in a very timely manner. My church used Mailchimp, and I discovered that Clearstream did the same things as Mailchimp but was way easier to use and had more options such as with sub-accounts. Clearstream can easily be scaled for a mega-church, larger church, or even small-medium sized churches. From the moment I started exploring their features, I was sold on Clearstream, and my church liked it so much that we switched over from Mailchimp to Clearstream! Cons The thing that I liked least about Clearstream was the sizes of minimum batches when ordering tap tags. I had to order 50 minimum tap tags, and my church wanted to try out a small sample batch that we could customize and use before ordering enough for our sanctuary, and 50 was too many for that. Additionally, we only needed a few metal-safe ones, but we still had to order 25 I think. I did like that they were only $1 each for the tap tags though; that was a great price for what we got. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I was very impressed with Clearstream and we got more for our money with the addition of tap tags Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Matthew M. Pastor Religious Institutions ### "Quick, Easy, Intuitive Communication Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 Pros I love how easy it is to use. I know my communications are being read. I receive responses almost instantly. I know our people feel informed and cared for. Cons I'm so new into the system that it's hard to describe any complaints. Therefore, I'll withhold any criticism until I learn a bit more. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Elizabeth V. Communications Director Religious Institutions ### "Can't recommend it enough!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 Overall it's been great! I'm glad we decided to switch to Clearstream. It's been a clear winner in my book! Pros We love the ease of everything! We have our weekly emails, our prayer chain emails, and texts all in one place. It's so easy to use. We love how it connects to planning center and it is a much better value for the money than we were paying for mail chimp. I had questions on a texting workflow and customer support was super helpful! We are hoping to get tap tags in the future also! Cons I wish all the options were on a clear menu. Like making a QR code. You have to search for it or it doesn't come up. Honestly that's my only complaint. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Clearstream was cheaper, easier to use and we got more features with Clearstream. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Aaron T. Lead Pastor Religious Institutions ### "Easy to Use Service that has Enhanced Ministry Communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Overall, we have had a great experience with Clearstream. The integration with Planning Center has also been a bonus, and their customer service has been excellent. Pros Clearstream provides an amazing communication platform for churches. They were responsive to questions and resolved issues quickly. The tap tags and text keywords are easy to use. We have connected with guests more quickly and communicated key information to our church family easily. It is a great value for the cost of the service. Cons I have not really experienced anything negative about Clearstream. The main challenge was the lead time with which custom tap tags need to be ordered. 3-5 weeks were on the website, but the response time was closer to 7 weeks. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reasons for choosing Clearstream Price and custom tap tags were a big reason we selected Clearstream. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nathaniel K. Pastor Religious Institutions ### "Love Clearstream!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2026 Pros Very easy to text the whole church. Great value and service. Would highly recommend this texting service for your church. Cons I have found nothing that is a negative with this service. Everything is great, no issues or problems. Thanks! Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reasons for choosing Clearstream Better Value and easier to use and set up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Betty A. Deaconess Religious Institutions ### "Betty's Review (Church Of God}" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2026 First of all, I enjoyed setting up Clear Stream for my church. I was excited each time I was able to accomplish a task. It was easy because of an excellent support team. When \[sensitive content hidden\] wasn't available \[sensitive content hidden\] gave me good support. I think I did a good job being almost 80. Thanks for everything! Pros I liked customer support, they were able to help me with all of the problems I had especially \[sensitive content hidden\]. Cons I guess the credit system, because it limits what I can say and sometimes it is hard to condense it, especially went I have what I want to say. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2026 Hi Betty, thanks so much for your review! I'm so glad to hear you've had a good experience with our customer support team. If you have any questions as you get things set up, just reach out to them. They'd love to help! :) JK JONATHAN K. Executive Pastor Religious Institutions ### "Excellent Communication Platform for Churches" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 Overall, we have been very pleased with this platform. It is user-friendly, easy to customize, and provides excellent value for the cost. Adding members and managing communication is straightforward, and the customer support team has been responsive and helpful whenever we have needed assistance. The platform has been reliable, and we have not experienced any significant issues. The primary areas for improvement are integration with our church management software and the ability to add additional subusers at the current pricing level. Despite these limitations, the platform has been a valuable tool for our church, and we would recommend it to organizations seeking an easy-to-use, dependable communication solution. Pros This platform is very user-friendly and provides excellent value for the cost. It is easy to customize to fit our organization’s specific needs, and adding members is simple and straightforward. The customer support team is responsive, knowledgeable, and always helpful when assistance is needed. We have had a very positive experience and have not encountered any issues with the platform. Overall, it has been a reliable, flexible, and worthwhile investment for our organization. Cons One area for improvement would be integration with our church management software, which would help streamline workflows and reduce manual processes. It would also be beneficial if the current pricing included additional subusers. This would allow individual ministries within our church to have their own dedicated numbers and manage communication more effectively while remaining under the same account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2026 Hey Jonathan, thanks for your review! I'm happy to hear Clearstream has worked well for you and your church, and that you've had a good experience with our platform and customer support team. Currently, our $49/month plans or higher include two or more subaccounts - I'll pass along your feedback as well! We'd also love to hear what features you'd like to see added to your church management software's integration. If you'd like to share your thoughts, just reach out to our customer support team. :) LW Leila W. Communications Coordinator Religious Institutions ### "Positive benefits of using Clearstream" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 Overall, we are pleased with the experience so far. We are going to be developing keywords and encouraging responses from our congregation through the use of the QR code feature. We look forward to seeing what kind of response this effort will get. Pros We are still new to Clearstream, but so far we love the ease of use in creating text threads for our members. Given that we have a dedicated church phone number within Clearstream, we have been able to text individuals from our community with benevolence ministry information, which is preferable to using personal mobile phones. We also like the email feature and have found that many of our deliverability problems have been resolved by using Clearstream. Cons One of our ministry groups reported that they are disappointed by the group text options. They want members to be able to read and respond to one another in the common thread, but they have found the responses only come to the generator of the text. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [Pushpay](https://www.capterra.com/p/142580/Pushpay/) Reasons for choosing Clearstream The other products we considered did not offer the extent of functionality with text (Pushpay) or the security (WhatsApp) we wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2026 Hi Leila, thank you for your review! I'm happy to hear Clearstream has been helpful for your church so far! If you have any questions as you get things set up, you can chat with our support team in minutes via the purple chat icon in your account. They'd love to help! TD Tyler D. Creative Director Religious Institutions ### "A gamechanger for a great price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 Overall we are incredibly satisfied with Clearstream. We've seen an increase in guest next steps and follow-up with the use of Tap Tags, and Text Keywords. It's been a great addition to our tech stack and we hope to use it for years to come to help us spread the Gospel. Pros Clearstream has been a gamechanger for communication at our church. It has allowed us to simplify our systems and unify them into a single communication platform for both E-Mail, Text, and Tap Tags. The price is great as well. For the same price that we were paying another company, we were able to get more value from Clearstream. Cons Clearstream has a lot of customization options, but it is lacking a few that I would really like. The biggest is not being able to edit their digital connect card, and also not being able to edit sign-up forms to make them match brand customization. I also find that the Planning Center integration is a bit lacking, but it does seem that they are working on adding more features. I wish I had the option to hold an automated workflow until someone filled out a PCO form, or entered a certain step in a PCO workflow, and then continue them on from there. I also wish there were a way to make it so that if someone fills out a form, or answers yes to a specific field in PCO, they get added to a list in Clearstream for messaging. I was able to make this with a custom integration, but it would be nice if it was just a feature with the default PCO integration. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We wanted to add SMS Messaging and could get a clearstream account for the same price as what we were paying Constant Contact Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gloria T. Secretary Religious Institutions ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2026 Excellent. I like the phone app as well. It’s like having our congregation right at our fingertips. Great! Pros It’s user friendly. Convenient to use and to send text communications. I especially like the way it let’s you schedule text to send at a future time. Cons There is nothing so far that I don’t like about Clearstream. It is serving the needs that we have. Now complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2026 Thanks for your kind review, Gloria! Happy to hear Clearstream has been a good fit for your church :) [View all Reviews](https://www.capterra.com/p/158103/Clearstream/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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