--- title: "Clearstream Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Clearstream the right SMS Marketing solution for you? Explore 694 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/158103/Clearstream/reviews/" page_type: "reviews" language: "en" --- Clearstream 4.8 (694) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 1st, 2026 # Reviews of Clearstream Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews JK JONATHAN K Executive PastorReligious Institutions, 11 - 50 employeesUsed the software for: Less than 6 months. “The primary areas for improvement are integration with our church management software and the ability to add additional subusers at the current pricing level. Despite these limitations, the platform has been a valuable tool for our church, and we would recommend it to organizations seeking an easy-to-use, dependable communication solution.“ June 24, 2026 BA Barbara A Church ClerkReligious Institutions, 51 - 200 employeesUsed the software for: Less than 6 months. “That members cannot text back to the group. When a text goes out from the administrator the members are not able to respond.“ March 10, 2026 Esi C Project managerReligious Institutions, 51 - 200 employeesUsed the software for: Less than 6 months. “What I truly appreciate about Clearstream is the ability to build out structured workflows that allow communication to flow seamlessly and automatically.“ March 24, 2026 KV Kara V PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “We haven't used it for long enough, but I wish I could text with more characters for 1 credit, but I don't think that's something that can be fixed.“ April 13, 2026 TC TJ C Senior PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “I love being able to place people into distinct groups and send targeted messaging as well as the automated workflow before weekly reminders like Bible study and fellowship group meetings.“ December 13, 2025 Jonas L PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “To be honest, I have yet to find anything that I don't like about Clearstream. If anything, I wish short codes were still a thing, but from what I understand, that's a legal issue, not an issue with Clearstream.“ March 3, 2026 LM Laura M Data AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “Data tracking was an issue for us, but Clearstream’s data tracking has given us such helpful information about our communication processes.“ April 16, 2026 TS Travis S Communications DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “I'm still learning the system, but I'm not super clear on the best way to keep the inbox organized (open vs unread) and how to link my Planning Center Lists so they auto-update inside Clearstream.“ March 17, 2025 ## Showing most helpful reviews Showing 1-25 of 694 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shannon F. Executive Director Religious Institutions Used the software for: 2+ years ### "Powerful Texting for Churches" August 11, 2025 5.0 Very positive. Our team picked up using it fast. And it seems like we've been more organized and less overwhelmed keeping up with text messages. Pros I just convinced my church leadership team to switch to Clearstream. I had used it at my previous job (after researching all the options). When I moved to a new job, they were using a different platform. The reason, we made the switch was how customizable the notifications are for our team and how each number has a completely different inbox. On our previous texting provider, all the numbers were lumped into one inbox. And you always had to double check which number you were sending from. It also had wayyy too many steps to send a simple text message. It's made each number feel like that person's individual number and helped us keep up with communication. We love how easily clearstream integrates with Planning Center. We love being able to send notes, videos, and polls from the desktop site. Plus their customer support is TOP notch. They get back within 1-2 hours or less. Cons The mobile app doesn't have as much functionality as we would like. You have to use the desktop for anything other than a basic message. We would love to be able to record and send videos from the app - we send out birthday videos to each volunteer. And when you archive something, you can't access the conversation history of that person from the app. The other issue we've run into is some people (especially moms with teenagers serving) have the same number. Clearstream associates 1 number with 1 name. And it seems random over whose name is chosen if there are multiple people with the same number. We are still working through this functionality. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) The functionality was not what we needed with our current team. It was a little clunky and time consuming to manage 6 numbers. We did keep our Talk in Church subscription because their digital receptionist is perfect for our needs. Review Source JW Jeff W. Technology Religious Institutions Used the software for: Less than 6 months ### "Moved from another service, and glad I did" April 29, 2026 4.0 It’s been great. There’s always a helpful person waiting to answer my questions, and they were invaluable in helping me through the startup process. Pros We replaced another service with Clearstream. Our old service offered only mass-texting, but for the same price we were able to add a web presence and support for tap tags. Cons I don’t really like that the limited number of messaging credits expire and are replenished monthly. I’d rather get a fixed number of credits, and purchase more when I use them Up. Alternatives considered [Tap Tag](https://www.capterra.com/p/10020764/Tap-Tag/)[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream It seemed like a fully-integrated and easy to set-up solution. The microsite is a very good fit for our needs, although I wish Notes would support html tags, and not just hyperlinks. Switched from [PastorsLine](https://www.capterra.com/p/156080/PastorsLine/) On two occasions, when I had a critical need to send a text out to the congregation, I signed in only to find my account disabled. Once was because the credit card had expired (even though no payment was due) and another was when they decided to do a features update, and decided the best way to implement it was to force everybody onto a new platform. It just seemed like they were really disconnected from the real needs of people using their system. Review Source Response from Clearstream May 26, 2026 Hi Jeff, thanks for the review! If you haven't already, feel free to share your feedback about HTML tags with our support team via the live chat in your account. We'd love to hear any thoughts you have! BA Barbara A. Church Clerk Religious Institutions Used the software for: Less than 6 months ### "Texting page" March 10, 2026 3.0 I would have given it a 4 but it is not letting me do what I want to do. Which is to have open feedback from the members in one text. Also, you can't attach pics from your phone to the text group. Pros What I like most about Clearstream is I am able to add all our members phone numbers to send one group message. Cons That members cannot text back to the group. When a text goes out from the administrator the members are not able to respond. Review Source Response from Clearstream March 18, 2026 Hi Barbara, thanks for leaving us a review. Members who receive your texts can respond back, but their responses will go only to you and your Clearstream users. There won't be group threads where members all see each other's replies. We built it this way specifically to avoid the large group threads, but I can definitely see a need for that as well! Our team is working on adding picture messaging to our mobile app, so stay tuned! TD Tyler D. Creative Director Religious Institutions Used the software for: Less than 6 months ### "A gamechanger for a great price" June 23, 2026 5.0 Overall we are incredibly satisfied with Clearstream. We've seen an increase in guest next steps and follow-up with the use of Tap Tags, and Text Keywords. It's been a great addition to our tech stack and we hope to use it for years to come to help us spread the Gospel. Pros Clearstream has been a gamechanger for communication at our church. It has allowed us to simplify our systems and unify them into a single communication platform for both E-Mail, Text, and Tap Tags. The price is great as well. For the same price that we were paying another company, we were able to get more value from Clearstream. Cons Clearstream has a lot of customization options, but it is lacking a few that I would really like. The biggest is not being able to edit their digital connect card, and also not being able to edit sign-up forms to make them match brand customization. I also find that the Planning Center integration is a bit lacking, but it does seem that they are working on adding more features. I wish I had the option to hold an automated workflow until someone filled out a PCO form, or entered a certain step in a PCO workflow, and then continue them on from there. I also wish there were a way to make it so that if someone fills out a form, or answers yes to a specific field in PCO, they get added to a list in Clearstream for messaging. I was able to make this with a custom integration, but it would be nice if it was just a feature with the default PCO integration. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We wanted to add SMS Messaging and could get a clearstream account for the same price as what we were paying Constant Contact Review Source JF James F. Preaching Minister Religious Institutions Used the software for: Less than 6 months ### "Small Church Clearstream review" May 18, 2026 5.0 We've been using ClearStream for about three months. Customer service was helpful and responded quickly as I had questions setting up a workflow. The best thing for us is the planning center integration. Pros Clearstream was extremely easy to get started with. I appreciate the planning center integration, as I can message from ClearStream to planning center lists or message straight from planning center. Cons Not a real criticism, but it would help out if you had some pre-made workflows set up that we could copy into our account. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Ease of use, cost, and planning center integration were the main deciding factors for us. Switched from [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Gloo's change in pricing led us to look for a lower cost option. Review Source Response from Clearstream May 26, 2026 Thanks for your review, James! I'm happy to hear the Planning Center integration has been a good fit! We're always working on improving our platform - and would love to hear what kind of pre-made workflow templates would be helpful. If you'd like to share your feedback, just reach out to our customer support team! :) LW Leila W. Communications Coordinator Religious Institutions Used the software for: Less than 6 months ### "Positive benefits of using Clearstream" June 23, 2026 5.0 Overall, we are pleased with the experience so far. We are going to be developing keywords and encouraging responses from our congregation through the use of the QR code feature. We look forward to seeing what kind of response this effort will get. Pros We are still new to Clearstream, but so far we love the ease of use in creating text threads for our members. Given that we have a dedicated church phone number within Clearstream, we have been able to text individuals from our community with benevolence ministry information, which is preferable to using personal mobile phones. We also like the email feature and have found that many of our deliverability problems have been resolved by using Clearstream. Cons One of our ministry groups reported that they are disappointed by the group text options. They want members to be able to read and respond to one another in the common thread, but they have found the responses only come to the generator of the text. Alternatives considered [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Pushpay](https://www.capterra.com/p/142580/Pushpay/) Reason for choosing Clearstream The other products we considered did not offer the extent of functionality with text (Pushpay) or the security (WhatsApp) we wanted. Review Source Response from Clearstream July 13, 2026 Hi Leila, thank you for your review! I'm happy to hear Clearstream has been helpful for your church so far! If you have any questions as you get things set up, you can chat with our support team in minutes via the purple chat icon in your account. They'd love to help! IW Ian W. Pastor Religious Institutions Used the software for: Less than 6 months ### "Our Church Loves Clearstream" June 16, 2026 5.0 Overall Clearstream has dialed text message marketing in for churches. I have used text in church before and there are no comparisons between the two platforms. This is the best text service for churches. Pros The best thing about ClearStream is the customer service. The team is awesome and always willing to come alongside you and help you in any way. The cost of the product is worth it, and there have been no bugs or issues. We ordered the NFC Tap tags as well, and they have been a game-changer for making sure members don't slip through the cracks. Cons I have not found any cons of this product yet, to be honest. Maybe one would be if you are the type of person who likes to just jump into a product and figure it out on your own, it's probably better that you watch their videos to understand it all. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) The platform was clunky and hard to use and did not feel very user freindly. Review Source Response from Clearstream July 13, 2026 Hi Ian, thank you so much for your kind review, and for your support! I'm so glad to hear you've enjoyed working with our team and using our platform. Please reach out if you need anything! :) CM Chip M. Pastor Religious Institutions Used the software for: Less than 6 months ### "Nothing But Fantastic" April 27, 2026 5.0 Nothing short of fantastic! They are a blessing to our Church, and I look forward to a long relationship with this company. Clearstream works great alongside Planning Center or as a standalone product. Pros Everyone at Clearsteam has been great to work with. \[sensitive content hidden\] have been so helpful. I can't say enough about the responsiveness from the team at Clearstream. I wish all my vendors were that way. Cons No Cons at this point, and I dont see that there could be. Every promise they have made has been kept. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Clearstream Connectivity to Planning Center and the fact that you are church-plant-friendly Switched from [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) They were too clunky. For some reason, it just stopped working. You can't get the help you need in a timely way. Review Source Response from Clearstream May 26, 2026 Hi Chip! Thank you for your kind review! We're so glad to hear you've enjoyed using Clearstream and working with our support team. Just reach out if you need anything! :) JH Jacob H. Pastor Religious Institutions Used the software for: Less than 6 months ### "Great Program!" June 3, 2026 4.0 I highly recommend Clearstream for anyone who is looking for a great and easy to use program for connecting with your church. Pros Customer service has been very helpful and prompt! They are quick to respond and to help reach a solution. This resource has been helpful for mass communication as well as consistent weekly emailing too. Cons The email function isn't available in the app. Also, people have to sign up with a number instead of choosing either number or email. I have a lot of people who are suspicious of giving out their number for anything who wish they could just use their email to sign up. Alternatives considered [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Reason for choosing Clearstream It is more user friendly and the tap tags are very useful. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We wanted a system that used texting and email Review Source OR Orland R. Pastor Religious Institutions Used the software for: Less than 6 months ### "Awesome features" May 11, 2026 5.0 So far it’s been great, easy to use and there are so many features I need to start using like the tag words Pros “I love how easy it is to navigate and use all of its features. It’s also so well integrated with Planning Center, which makes connecting and communicating with our church members simple and effective.” Cons There’s not much I would see as a con, but if I had to pick one then it would be lack of some features the app has compared to the browser such as being able to send a note in a text from the app Switched from [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) They have a very old communications system. The lack many of the features Clearstream has Review Source Response from Clearstream May 26, 2026 Hey Orland, thanks for your review! We're working on improving our mobile app, so stay tuned. :) If you have any questions or feedback, feel free to reach out to our customer support team via the purple chat icon in your account. They'd love to help! PTB Pastor Tom B. Senior Pastor Religious Institutions Used the software for: Less than 6 months ### "Clearstream is the best contact management system for churches" April 14, 2026 5.0 We use it for daily emails and text to our church. Each ministry uses it to stay in touch with notifications about upcoming events and needs. Our old contact management system was failing because not everyone was receiving the texts and emails that we sent out. Pros It is easy to set up and use. When we started using Clearstream, we were connected to our whole church within minutes and were able to send text and emails to everyone. It is far easier to use than any other contact management system that we tried, including MailChimp and others. Cons I cannot think of anything. The system has met every one of our needs and we were able to start using it the same day that we loaded our contacts into the system. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Clearstream The ease of texting our members was the #1 driving force that made us choose Clearstream Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp was hard to use. The features we needed were not easy to access. Review Source Response from Clearstream April 16, 2026 Hey Tom, thanks so much for your review! We're so happy to hear that Clearstream has helped you keep in touch with your church. Feel free to reach out via the chat in your account if you have any questions. Our support team would love to help! OJ Olinda J. Communications Coordinator Religious Institutions Used the software for: Less than 6 months ### "Clearstream is a WIN!" January 15, 2026 5.0 When we first introduce the software to the team, they immediately fell in love with how easy it was to navigate and understand the product. We love the fact that it filters easily and connects well with PCO by pushing it back to update or create new profiles. We love it! Pros It provides a simple and effective process to get people connected to our church. The price point is good and gives us what we need for the size that we are and gives us the ability to have it grow with us. I also love that support is always there to help answer any minor to major questions/concerns that we may have. Cons The transfer wasn’t a smooth process as everything had to manually added. And as a portable church, we’d hope they’d have more options for tap tags functionality. Alternatives considered [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Reason for choosing Clearstream Pricing was better and had more reviews and a “versus” page on different product comparisons. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) We switched over for the lower price and functionality. Everything is easy to use with for all our users. Review Source Response from Clearstream January 21, 2026 Hey Olinda, thank you for your review! We're so glad to hear you've enjoyed using Clearstream and working with our support team, and that you've found the software easy to use. Thanks for your feedback on our tap tags as well — I'll pass your request along to our team! DR Delva R. Database and Communications Admin Religious Institutions Used the software for: Less than 6 months ### "Database & Communications Administrator" September 2, 2025 4.0 Our team has been utilizing Clearstream as our primary communication platform for about one month, and the overall experience has been highly positive. The system has provided us with a reliable, efficient, and user-friendly solution for connecting with our audience and managing communication at scale. Using credits for text messaging, which has proven to be the more effective means of communication, limits the number of communications we wish to send. Pros Accessibility. Agents are just a message away, and responses come quickly, making communication simple, seamless, and efficient. Cons Training, whether virtual or in person, is currently not offered. Implementing this would be highly beneficial. Switched from [One Call Now](https://www.capterra.com/p/152597/One-Call-Now/) To take advantage of automated flow with Planning Center integration, keywords, etc. Review Source ML Marissa L. Operations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product" March 13, 2026 5.0 Awesome! At this time we are happy with the product and plan to continue utilizing everything that Clearstream has to offer. Pros The easiness of use. This project gives us the tools to serve our church community well. The workflows work well. Cons Still learning, but seems to be easy to learn. I don't have anything specific that I don't like. Just a learning curve. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Not a specific reason. Just researched that this is a better product. Review Source Response from Clearstream April 16, 2026 Hi Marissa, thanks for your review! Happy to hear you're enjoying Clearstream so far. If you have any questions as you're getting started, feel free to reach out to us via the live chat in your account. We'd love to help! DD Duane D. Pastor Religious Institutions Used the software for: Less than 6 months ### "Great software" July 14, 2025 5.0 Enjoy the software! I'm still getting to know it but so far - so good! Having lists for different ministries is amazing! Pros The ease of use of the software - especially the desktop site. Everything I need is right there! Names & numbers - lists & lists! Cons I wish the app was able to do a little bit more. The app is fairly limited as far as things I can do - but it does work exceptionally well! Alternatives considered [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing Clearstream We liked the user friendly layout of the desktop site as well as the ease of use. Switched from [ParentSquare](https://www.capterra.com/p/198436/ParentSquare/) Remind was a free app and they stopped offering service to any organization that wasn't a school. Review Source Response from Clearstream July 21, 2025 Thanks Duane! Really appreciate you leaving us a review. We're actually launching our new mobile app for iPhone users this week! If you use Android, your mobile app will be updated in a few months (possibly sooner)! DC Don C. Teaching Pastor Religious Institutions Used the software for: Less than 6 months ### "Awesome App" January 8, 2026 5.0 Easy to import data and work with the information and texting platform. Overall, an awesome experience so far. Pros Easy to quickly send out texts. You’re gonna organizational structure throughout the different areas of use are very good. Cons A small learning curve. Which sometimes can be a little frustrating, but with digging and Support easy to overcome. All in all A+. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing Clearstream he’s a view and cost for the biggest factors Switched from [Realm](https://www.capterra.com/p/146265/Realm/) Cost and ease of use. Something that works best with our small church situation. Review Source Response from Clearstream January 12, 2026 Hey Don, thanks for your review! We're so happy to hear you've enjoyed using Clearstream so far. Feel free to reach out if there's anything specific we can do to make the learning process easier. We'd love to hear your feedback! Ryan N. Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Customer Service" August 4, 2025 5.0 Clearstream is meeting a need that makes things simple for users. So far they have been one of the best companies to work with, and when I needed some extra time they were right there to say no problem we can extend your trial and they did it twice. Pros Very easy and very simple to set up. Customer service is the absolute best. They were very responsive and some of the fastest customer service I've ever received. Cons The App... while yes it is simple there are features inside the website that could be brought over to the app. Once such beenfit is being able to attach notes easier to the texts. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Other options were just too expensive and for churches we need better options. Switched from [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Gloo was a nightmare. They were constantly broken. Review Source SB Sara B. Admin Assistant and Communications Coordinator Religious Institutions Used the software for: 1-2 years ### "I use it every day!" March 6, 2025 5.0 Our church has been using Clearstream for a year and it has saved us time and money and has made our communication easier and more streamlined. Pros Ease of use, ability to sync with Planning Center, amazing customer service, ability to send newsletters, texting to keywords with auto-responses. Cons No auto-save on emails (learned that the hard way). No templates for text messages. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Newsletter/email capability along with texting Review Source WB Warren B. Pastor Religious Institutions Used the software for: Less than 6 months ### "Just what we needed." January 9, 2026 5.0 It’s been a great transition to Clearstream from our previous app, TxtSignal, which we had used for several years. Pros The cost - It’s a great value for our church. Also, The training video helped us easily use it right away. Cons At this time, all my expectations have been met. As we use the app more extensively, we may encounter a problem. Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) Reason for choosing Clearstream We use servant, keeper for membership. The upgrade cost for texting was more expensive than Clearstream, for fewer texts. Switched from [txtsignal](https://www.capterra.com/p/175787/txtsignal/) Poor service and support. We had problems and simply could not reach someone for support. Review Source Response from Clearstream January 13, 2026 Hi Warren, thanks so much for your kind review! We're happy to hear you've been enjoying using Clearstream so far. If you have any questions, feel free to reach out to our support team! We'd love to help. LJ Lee J. Youth Minister Religious Institutions Used the software for: 1-2 years ### "Good & Simple" September 29, 2025 5.0 Overall I use it for this current ministry and would use it where God put me next. Unless a cheaper option was available. Pros The functionality of Clearstream is great. I like the iOS app and the ability to sync with planning center. I just use the simple features but it's good to know that you can get in-depth reports for more growth. Also the ability to add users and delegate to volunteers is nice. Cons I dislike how there is no standalone iPadOS app. I use my iPad a lot for work and have recently moved away from a smart phone. It's usable just not at nice. Review Source VR Verified Reviewer Youth Pastor Religious Institutions Used the software for: Less than 6 months ### "Clearstream review" December 17, 2025 5.0 I love it. It’s different from Text In Church, and in my experience, it works much better. Instead of having messages split into two or three parts because of character limits, you can simply purchase additional credits and send the entire message at once. This makes communication much clearer, more seamless, and far less confusing for everyone receiving the message. Pros I really like how this allows me to communicate with my entire youth group through one message. Instead of sending multiple texts or trying to track people down individually, I can share important information all at once and know that everyone is receiving the same message. This makes communication much more efficient and helps keep students, parents, and leaders on the same page. It saves time, reduces confusion, and makes it easier to keep our whole group connected and informed. Cons I wish there were an AI option that could help tailor a message to a specific character limit. Being able to adjust wording while staying within required character counts would make it much easier to communicate clearly and efficiently without having to manually trim or rewrite messages. Review Source Response from Clearstream January 27, 2026 Hey there, thank you for your feedback! We're glad to hear you're enjoying using Clearstream, and that it's helping you connect with your youth group! I'll pass along your feedback about trimming down messages. RR Rhonda R. Communication Mgr. Religious Institutions Used the software for: Less than 6 months ### "Clearstream - Best Texting App" May 11, 2026 5.0 This has been a wonderful addition to our communication department. We are always looking for new ways to share church information and updates with our members while being good stewards of the resources God has provided. Pros Being able to schedule both texts and emails. Also, live chat with customer service has made the onboarding with Clearstream an exceptional experience. Cons I would like to be able to put an attachment with an email. We send quarterly reminders for business meeting and weekly newsletter by email. Review Source Response from Clearstream May 26, 2026 Hi Rhonda, thanks so much for your review! I'm so glad to hear you've enjoyed using Clearstream so far and working with our support team. We're working on adding attachments to emails, so stay tuned! Feel free to reach out via chat if there are more features you'd like to see. :) RD Reagan D. Communications Coordinator Religious Institutions Used the software for: Less than 6 months ### "Incredible Service" January 5, 2026 5.0 Our overall experience has been incredible. We have yet to be disappointed by any aspect of their service. I would absolutely recommend Clearstream to a church of any size looking to enhance their communication. Pros Their customer service is incredible! Someone is always available to answer our questions. Additionally, in the 3 months since we subscribed to Cleartream, they have rolled out a small handful of enhancements to their already extensive services. They've made our communication systems as a church better and easiter. Absolutely worth the small monthly investment. Cons We are not fans of the fact that using subaccounts requires the use of unique phone numbers. We want to make it as easy as possible for our church to stay connected with the ministries/groups they are involved in, and we want the backend system to be simple for our staff/leaders to use. By only allowing subaccounts to exist with unique phone numbers, we are concerned about overwhelming our congregation with options. But by having all of our staff/leaders use our main account for their communications, we're concerned about muddying what should be a very simple communication system. Review Source Response from Clearstream January 8, 2026 Hey Reagan! Thank you for your feedback! We appreciate your support, and are glad you've had a great experience with our team. Totally understandable about using multiple phone numbers. It can be confusing if people get texts from too many different numbers. Something to mention — we offer five-digit short codes which can be shared amongst every subaccount. They're more expensive, but if you're a larger church, they're great. Feel free to reach out if you have any questions! DS Destini S. Operations Director Religious Institutions Used the software for: Less than 6 months ### "It’s been great!! We love it!" June 12, 2026 5.0 Love it! It’s been great. I look forward to utilizing it as we grow as a church and hopefully we can eventually pair this with subsplash. Pros It very easy to use, I love how interactive it can be and it’s great for workflows, keywords, and more. The customer service I’ve experienced has been great. I love that I can connect with someone almost immediately. There’s been no issues so far it’s great!! Cons Just that it doesn’t pair directly with subsplash that would be an amazing feature for us. And how many credits it takes to send an emoji!! Review Source Response from Clearstream July 13, 2026 Hey Destini! Thanks so much for your kind review! I'm so glad to hear you've enjoyed using Clearstream - and I've passed along your feedback about Subsplash and emoji credits to our team as well. :) Julie S. Pastor's Wife Consumer Services Used the software for: Less than 6 months ### "Great tool for our small church." December 31, 2025 5.0 Great! Customer service has been helpful and the platform is easy to use. Thank you for allowing us a trial to see if this is something we will continue. Pros This service has allowed improved communication from the staff to members. Before Clearstream, we used group texting which was limiting and many members were frustrated by the group replies. This has really improved our ability to get info out in a timely manner. Cons Pricing is a concern for our small church. We are on the smallest plan but still don't use all of the credits. Review Source Response from Clearstream January 7, 2026 Hi Julie, thank you for your review! We're happy to hear you've enjoyed using Clearstream and working with our support team. Feel free to reach out if you have any questions! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.