# Clearstream Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clearstream the right SMS Marketing solution for you? Explore 657 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158103/Clearstream/reviews --- Clearstream 4.8 (657) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Clearstream Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews TC TJ C Senior PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “I love being able to place people into distinct groups and send targeted messaging as well as the automated workflow before weekly reminders like Bible study and fellowship group meetings.“ December 13, 2025 BA Barbara A Church ClerkReligious Institutions, 51 - 200 employeesUsed the software for: Less than 6 months. “That members cannot text back to the group. When a text goes out from the administrator the members are not able to respond.“ March 10, 2026 Brad J Pastor Lead ElderReligious Institutions, Self-employedUsed the software for: Less than 6 months. “Clearstream is a fast and effective way for us to communicate with our people. Whether it is for last minute changes, welcoming new folks, or sending out prayer requests it can all be managed with just a few clicks. “ October 31, 2025 JD Jeremy D PastorReligious Institutions, Self-employedUsed the software for: Less than 6 months. “I didn’t like how u couldn’t send an email out via the app and resulted into using the planning center app to do it there natively.“ January 1, 2026 Esi C Project managerReligious Institutions, 51 - 200 employeesUsed the software for: Less than 6 months. “What I truly appreciate about Clearstream is the ability to build out structured workflows that allow communication to flow seamlessly and automatically.“ March 24, 2026 Jonas L PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “To be honest, I have yet to find anything that I don't like about Clearstream. If anything, I wish short codes were still a thing, but from what I understand, that's a legal issue, not an issue with Clearstream.“ March 3, 2026 DW Derick W Pastor-FounderReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “This has been a game-changer for maintaining brand recognition and consistency, allowing my partners to immediately recognize who I am while preserving the integrity of my ministry’s identity.“ July 25, 2025 LN Lisa N Connections PastorReligious Institutions, 2 - 10 employeesUsed the software for: I used a free trial. “We had a free trial that we set up, but unfortunately with many other things we were implementing there was not time to set up Clearstream so our trial expired.“ May 22, 2025 ## Showing most helpful reviews Showing 1-25 of 657 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shannon F. Executive Director Religious Institutions Used the software for: 2+ years ### "Powerful Texting for Churches" August 11, 2025 5.0 Very positive. Our team picked up using it fast. And it seems like we've been more organized and less overwhelmed keeping up with text messages. Pros I just convinced my church leadership team to switch to Clearstream. I had used it at my previous job (after researching all the options). When I moved to a new job, they were using a different platform. The reason, we made the switch was how customizable the notifications are for our team and how each number has a completely different inbox. On our previous texting provider, all the numbers were lumped into one inbox. And you always had to double check which number you were sending from. It also had wayyy too many steps to send a simple text message. It's made each number feel like that person's individual number and helped us keep up with communication. We love how easily clearstream integrates with Planning Center. We love being able to send notes, videos, and polls from the desktop site. Plus their customer support is TOP notch. They get back within 1-2 hours or less. Cons The mobile app doesn't have as much functionality as we would like. You have to use the desktop for anything other than a basic message. We would love to be able to record and send videos from the app - we send out birthday videos to each volunteer. And when you archive something, you can't access the conversation history of that person from the app. The other issue we've run into is some people (especially moms with teenagers serving) have the same number. Clearstream associates 1 number with 1 name. And it seems random over whose name is chosen if there are multiple people with the same number. We are still working through this functionality. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) The functionality was not what we needed with our current team. It was a little clunky and time consuming to manage 6 numbers. We did keep our Talk in Church subscription because their digital receptionist is perfect for our needs. Review Source JH Jarod H. Groups and Next Steps Coordinator Religious Institutions Used the software for: Less than 6 months ### "Effective and worthwhile" December 22, 2025 4.0 I've tried many other softwares in order to help me with text communications and CCB has been by far the most effective for the cost. The number of sub-accounts that you get for the price is much better than other companies and my church will be moving towards a much larger usage. Pros It's user friendly, has drastically improved my follow-up with new guests, increased my ability to communicate with leaders, and overall made my work much easier. The software that you get for the price is better than many other systems. Cons I wish that the option to include short links was integrated into the messaging system so I didn't have to go to settings to find them. I would also like a better way to move profiles from Clearstream into CCB. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream The price point for Text In Church was not feasible for the large scale usage that my church is looking towards Review Source Response from Clearstream January 2, 2026 Hey Jarod, thank you for your kind review! We're so glad to hear you've enjoyed using Clearstream so far — and that it's helped you connect with your church! :) Feel free to reach out to us via the live chat in your account if you have any questions or if you'd like to share any feedback. We'd love to hear from you! DB Denise B. Webmaster Religious Institutions Used the software for: Less than 6 months ### "Thankful for Clearstream" February 14, 2026 5.0 We are so thankful for a way to communicate with our volunteers and Church Family outside of Facebook. Pros Very easy to use! Key words are so helpful to add people to a subscriber list. The subscriber lists make weekly text communication with volunteers a breeze. I also love the NOTE feature on texts so I can give all the details for serving. Cons The only concern we've had is our messages going to people's spam. We know that this was an issue on our end and that in initial communication we should have alerted folks to the number in which it would be coming from. This has been resolved. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Clearstream is significantly less expensive. Review Source Response from Clearstream March 3, 2026 Hey Denise, thanks so much for your review! I'm glad our team was able to resolve the issue you initially experienced. If you ever need help again, our team is always happy to help, so reach out anytime. :) TW Tim W. Pastor Religious Institutions Used the software for: Less than 6 months ### "Simple and Reliable Texting Tool for Churches" October 23, 2025 3.0 My overall experience with Clearstream has been great. It’s reliable, consistent, and gets the job done every time. Pros Customer service is great — they’re always quick to help and genuinely care about churches. The learning resources are nice to have, and the system itself is simple to use. Clearstream is also very supportive of church plants, which is a big plus. Cons It doesn’t function like a normal two-way SMS conversation platform. It’s more geared toward sending announcements than managing text threads. The user interface looks dated, and the pricing can feel high for smaller churches. Alternatives considered [Tithely All Access](https://www.capterra.com/p/10029748/Tithely-All-Access/)[Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Reason for choosing Clearstream Because I wanted to be able to integrate with Zapier for Facebook Lead communication Switched from [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) 4 Church is a corrupt company that is expensive and lies. I also had the free Gloo system. But used www.4.church for SMS. Review Source OJ Olinda J. Communications Coordinator Religious Institutions Used the software for: Less than 6 months ### "Clearstream is a WIN!" January 15, 2026 5.0 When we first introduce the software to the team, they immediately fell in love with how easy it was to navigate and understand the product. We love the fact that it filters easily and connects well with PCO by pushing it back to update or create new profiles. We love it! Pros It provides a simple and effective process to get people connected to our church. The price point is good and gives us what we need for the size that we are and gives us the ability to have it grow with us. I also love that support is always there to help answer any minor to major questions/concerns that we may have. Cons The transfer wasn’t a smooth process as everything had to manually added. And as a portable church, we’d hope they’d have more options for tap tags functionality. Alternatives considered [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Reason for choosing Clearstream Pricing was better and had more reviews and a “versus” page on different product comparisons. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) We switched over for the lower price and functionality. Everything is easy to use with for all our users. Review Source Response from Clearstream January 21, 2026 Hey Olinda, thank you for your review! We're so glad to hear you've enjoyed using Clearstream and working with our support team, and that you've found the software easy to use. Thanks for your feedback on our tap tags as well — I'll pass your request along to our team! JM JJ M. Assistant Pastor Religious Institutions Used the software for: Less than 6 months ### "Immediate Context, Better Engagement" December 29, 2025 5.0 Clearstream has been a reliable and easy-to-use texting platform for our organization. The interface is simple, messages go out quickly, and it’s helped us communicate more clearly and efficiently with our community. The value per text is very competitive. Overall, it has become a solid tool for mass texting and engagement. Pros A great feature is the subject line. From the very first word, our church family can immediately see the context and know who the text is for. Keeping texts consistent through various leaders' communication. Cons With any new software, there is a learning curve, and finding the right level of customization for your organization takes time. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing Clearstream It came down to overall features for the price. Clearstream won that battle. Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) We wanted to track texts and recieve inbound texts as well as other features (tap tags). Also, cost was a big factor. Review Source Response from Clearstream January 7, 2026 Hey JJ! Thank you for your kind review! We're glad you're enjoying using our software. We so appreciate your support! Jason C. Campus Director Religious Institutions Used the software for: Less than 6 months ### "5 star service " January 9, 2026 5.0 Pros Easy to use, customer service is NEXT level. The ease of the app and website is great. It’s been so easy to integrate both our campuses into the platform Cons There are no cons to Clearstream at this time. There are no cons to Clearstream at this time. There are no cons to Clearstream at this time. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Price and amount of texts. Customer service wasn’t what it should have been with TIC Review Source Response from Clearstream January 12, 2026 Thank you for your kind review, Jason! We're so glad to hear you've enjoyed using Clearstream and working with our support team. AO Adam O. Pastor Religious Institutions Used the software for: Less than 6 months ### "A must have for church communication. " March 23, 2026 5.0 I am very happy with Clearstream. They were recommended to me by another church plant and I can clearly see why! We will continue using this service for all our communication needs. Pros Their customer support is so very helpful! And being able to email and text from the same place is amazingly helpful! My people now get a weekly email and a text with a link to our email, they have said how helpful this has been! Cons It was difficult at first because I didn't realize it doesn't automatically sync up with Planning Center, but since I received help from the customer support, It links well with Planning Center and even allows people to text back. Review Source DH David H. Pastor Religious Institutions Used the software for: Less than 6 months ### "Thank you Clearstream" February 9, 2026 5.0 I have enjoyed having this service. It has been useful and beneficial. It has increased our connectivity Pros It helps our organization text people that we need to stay in touch with. I feel like the price is decent. Cons I wish it was cheaper. I know everyone has to make money but in a world where texting is everywhere it would be nice if it was a little cheaper Review Source KD Kyle D. College and Missions Minister Religious Institutions Used the software for: Less than 6 months ### "ClearStream has been a game changer!" March 26, 2026 5.0 Pros I love that I can have all of my contacts in one place and message them all together. Clearstream has cut down the time it takes me to send invites and reminders. Cons I don't think there is anything that I don't like about ClearStream. I think it would be nice to have all credits roll over, but other than that, I love it. Review Source AS Audrey S. Administrative and Executive Assistant Religious Institutions Used the software for: Less than 6 months ### "Review from Wolfforth Methodist Church " September 2, 2025 4.0 In general it has been good so far. I wish a few kinks were worked out, and maybe that is on our user end. We like having a personal account phone number and for multiple people to be able to send texts. Pros The integration with planning center is really great. It helps us for our multiple ministries to be able to text each of their respective groups Cons I wish the integration was a little smoother in the sense of being able to edit the messages from the Planning Center side. As it is now, each person who schedules texts has to be able to login to clearstream to edit or change their messages. The number of characters per credit also is very low, it costs us a lot to send messages compared to the system we came from Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Clearstream It was easier to set up and offered 2 way texting Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) We are moving our whole church management system to planning center and we needed a texting option Review Source SB Sara B. Admin Assistant and Communications Coordinator Religious Institutions Used the software for: 1-2 years ### "I use it every day!" March 6, 2025 5.0 Our church has been using Clearstream for a year and it has saved us time and money and has made our communication easier and more streamlined. Pros Ease of use, ability to sync with Planning Center, amazing customer service, ability to send newsletters, texting to keywords with auto-responses. Cons No auto-save on emails (learned that the hard way). No templates for text messages. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Newsletter/email capability along with texting Review Source SY Steven Y. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Church Four Eighteen Review" November 14, 2025 4.0 Very positive! Customer service is prompt and helpful! I have recommended Clearstream to several people, including other ministries Pros The overall clarity and ease of use. Very smooth and actually enjoyable to use. The plan pricing is clear. Cons The expense to grow the reach of our single use daily devotional. Totally understand the costs of doing business, however there could be some flexibility to the credit plan pricing when the additional sub accounts and other features aren't being used. Alternatives considered [Rock RMS](https://www.capterra.com/p/141654/Rock-RMS/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing Clearstream Ease of use and a ministry minded organization Review Source Response from Clearstream December 4, 2025 Hi Steven. Thanks so much for your kind review — and for referring us to other ministries! We appreciate the support! Also, we do custom plans all the time. If you'd like to set up a custom plan, you can reach our team using the chat icon in the bottom-right corner of your account. We'd love to create a plan that works for your church! CB Cameron B. Pastor of Adult Ministries Religious Institutions Used the software for: 6-12 months ### "Pastor of Adult Ministries" July 14, 2025 4.0 Awesome! It's been able to take our assimilation process and add another level that's been missing regarding automation and using texting as another means for communicating with our people. Pros I like the ability to automate follow-up systems for the church! It takes the hard work of remembering and setting reminders to run certain assimilation processes. I love being able to text members and guests not suing my personal number as well. It's also been nice to build out effective promo workflows for larger events. Cons There is a learning curve for those not working in systems and using that brain muscle all the time. Also, how you can't loop people through certain work-flows but we've found workarounds:) Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Had what we wanted and works with our current processes. Review Source VR Verified Reviewer Pastor Religious Institutions Used the software for: Less than 6 months ### "Great messaging service for our church!" July 28, 2025 5.0 It has been very good and easy. Good response to my questions, fast and helpful. To sign up and pay for the service was easy and valuable considering other places were more expensive. Pros Simple to use and the ability to subdivide people out into as many groups as I need is very useful and helpful Cons There are still a few things that could be developed on the app, but it is not bad. Would be nice to track a poll in the app Alternatives considered [Tithely Church App](https://www.capterra.com/p/10027328/Tithely-Church-App/) Reason for choosing Clearstream Cheaper, and much much easier to use and sign up with Switched from [Remind](https://www.capterra.com/p/234436/Remind/) It stopped the ability to send text and just started sending email Review Source JF Jennifer F. Co-Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "Clearstream has helped our church tremendously!" September 30, 2025 5.0 We are a new church plant, and didn't know how to start with text messaging our small but growing congregation. Clearstream has made it easy for us to "get with the times" :) Pros So far, I find it very easy to use. I appreciate the format. It has really helped out church with communication, and since I am not of the youngest generation, a very easy user-friendly interface helps me a lot. Cons I was confused about the credits remaining and credits per text. It caused us an issue about two weeks ago. Clearstream staff was awesome and helped us. But I would say, this should be clearer for all customers :) Switched from [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) It was extremely clunky, unreliable, and pretty much didn't work. Review Source BT Brian T. Deacon Religious Institutions Used the software for: Less than 6 months ### "Easy to use to keep in touch with the congregation" September 1, 2025 4.0 Overall the experience is enjoyable and very easy, from adding subscribers to setting up keyword workflows to sending out daily messages. Pros The website is easy to use of use. The latest upgrades to the app make it more functional. I don't have to go to the website to send out daily messages Cons Not a big fan of the credit system. Would much rather see a flat fee and not have to worry how many credits each message costs. Alternatives considered [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Reason for choosing Clearstream Gloo seemed to be a little harder to use Switched from [Outreach](https://www.capterra.com/p/159318/Outreach/) Response sent me a message that said it was ending 8/31/2025 Review Source JB Jami B. Director of Guest Experience Religious Institutions Used the software for: Less than 6 months ### "So thankful for this tool! " July 17, 2025 5.0 Positive! They have been so helpful, answering all my questions and providing assistance when needed. Pros I love how easy it is to communicate in various ways. We can text all the parents of our campers, or send just one text to someone to let them know we are praying for them. It has been a great tool to help us care for people! Cons Nothing! It has been a valuable tool. We are able to text more people in less time, and respond personally to each individual. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream We liked your mission better. We thought you were more people oriented Review Source JB Juliana B. Worship Leader Religious Institutions Used the software for: Less than 6 months ### "Amazing Service!!!" July 11, 2025 5.0 Our overall experience with Clearstream has been excellent! This staff is friendly and knowledgeable and was able to answer all of my setup questions within minutes! Pros Their customer service is amazing and replies very quickly! It was super easy to get started and begin communicating with our church family quickly! Cons The only feature I would love for them to add is if the administrator could have one inbox to check all the phone numbers, so I didn’t have to go into each sub account individually to check the inboxes. Alternatives considered [Remind](https://www.capterra.com/p/234436/Remind/)[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream It had better features and their price per message was cheaper. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) Remind stopped allowing churches to use their system for free. Review Source SK Steve K. Technical Director Religious Institutions Used the software for: 2+ years ### "Community Bible Church" March 27, 2025 5.0 We love the service and use it to run a church-wide Bible study with daily posts. Pros Ease of use, and ability to automate texting. Cons Length of texts and cost of additional text messages Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream We looked at both pricing and feature set. Felt Clearstream was the better option. Review Source LJ Lee J. Youth Minister Religious Institutions Used the software for: 1-2 years ### "Good & Simple" September 29, 2025 5.0 Overall I use it for this current ministry and would use it where God put me next. Unless a cheaper option was available. Pros The functionality of Clearstream is great. I like the iOS app and the ability to sync with planning center. I just use the simple features but it's good to know that you can get in-depth reports for more growth. Also the ability to add users and delegate to volunteers is nice. Cons I dislike how there is no standalone iPadOS app. I use my iPad a lot for work and have recently moved away from a smart phone. It's usable just not at nice. Review Source MH Meagan H. Engagement Lead Religious Institutions Used the software for: 2+ years ### "Seamless software for church texting!" March 10, 2025 5.0 It has been really great! There is so much you can do with Clearstream, I feel like as a church we are barely scratching the surface with it but it has been fun to learn new features and get to use it in new ways and it is very intuitive. Pros Easy to use, a very seamless way to send quick info out to our people in a way that engages with most users Cons The app still has a little less functionality than the website so when I am not near my computer and need to send a message, it is a little harder and I usually opt for the online version. Review Source DW Derick W. Pastor-Founder Religious Institutions Used the software for: Less than 6 months ### "Clearstream review" July 25, 2025 5.0 My overall experience with clearstream has been awesome. The best of the services that I've used like this. Pros I appreciate the value of being able to both email and text from a single, unified platform. One of the features I especially enjoy is the ability to send texts from my existing personal business number. This has been a game-changer for maintaining brand recognition and consistency, allowing my partners to immediately recognize who I am while preserving the integrity of my ministry’s identity. Derick E. Wilkes Congregation of Churches Cons What I like least about Clearstream: The inability for unused credits to roll over into the next month’s cycle. As a ministry, our communication needs often fluctuate, and having the option to carry over unused credits would add flexibility and maximize the value of the service. A rollover feature—even with a cap or limited window—would be a welcomed improvement. Review Source LH Leigh H. Worship and Creative Pastor Religious Institutions Used the software for: 2+ years ### "Clearstream is great!" November 28, 2025 4.0 Good, it is the best way to communicate with your faith family. I woud recommend it to anyone. I love it! Pros It is pretty simple to set up everything, and they answer questions pretty quickly. I have used this service at 2 different churches. Cons I wish we could still use the short number, and I wish we could set up more keywords per our account. Review Source Response from Clearstream December 10, 2025 Hey Leigh. Thank you for your review! We're happy to hear you're enjoying Clearstream. You can create unlimited keywords with any plan. If you're having trouble with that, just reach out to our support team via the chat in your account. We'd love to help! JK Jeff K. Lead Minister Religious Institutions Used the software for: Less than 6 months ### "Great system! " August 4, 2025 5.0 Great so far!! Easy to use - great dashboard with lots of information. Simple format. Love that we don’t have to navigate through multiple pages to send a message. Pros Easy to use. Our old system had to navigate across four pages to get a message sent out. Your system is much more efficient. Cons No phone call option. We wish there was an option for a phone call - Don’t know how hard that would be but it is something that some of our folks still want. Switched from [One Call Now](https://www.capterra.com/p/152597/One-Call-Now/) August 1. Been using both systems since May. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.