---
title: "Clearstream Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Clearstream the right SMS Marketing solution for you? Explore 701 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/158103/Clearstream/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-28"
---

Clearstream

4.8 (701)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of Clearstream

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

JK

JONATHAN K

Executive PastorReligious Institutions, 11 - 50 employeesUsed the software for: Less than 6 months.

“The primary areas for improvement are integration with our church management software and the ability to add additional subusers at the current pricing level. Despite these limitations, the platform has been a valuable tool for our church, and we would recommend it to organizations seeking an easy-to-use, dependable communication solution.“

June 24, 2026

BA

Barbara A

Church ClerkReligious Institutions, 51 - 200 employeesUsed the software for: Less than 6 months.

“That members cannot text back to the group. When a text goes out from the administrator the members are not able to respond.“

March 10, 2026

TC

TJ C

Senior PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“I love being able to place people into distinct groups and send targeted messaging as well as the automated workflow before weekly reminders like Bible study and fellowship group meetings.“

December 13, 2025

TS

Travis S

Communications DirectorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months.

“I'm still learning the system, but I'm not super clear on the best way to keep the inbox organized (open vs unread) and how to link my Planning Center Lists so they auto-update inside Clearstream.“

March 17, 2025

LM

Laura M

Data AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“Data tracking was an issue for us, but Clearstream’s data tracking has given us such helpful information about our communication processes.“

April 16, 2026

BU

Bethany U

Operations ManagerReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“There was a slight learning curve with the fact that I can't see full chat history in the inbox, like I'll get a notification that someone replied to an automated message that went out, but I can't see the message they're replying to. But if I remember correctly I think they're actually working on that.“

October 23, 2024

Brad J

Pastor Lead ElderReligious Institutions, Self-employedUsed the software for: Less than 6 months.

“Clearstream is a fast and effective way for us to communicate with our people. Whether it is for last minute changes, welcoming new folks, or sending out prayer requests it can all be managed with just a few clicks. “

October 31, 2025

Jared W

Lead PastorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“It seems that I am not able to text any contacts in heaven!“

April 24, 2026

## Showing most helpful reviews

Showing 1-25 of 701 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Esi C.  
Project manager  
Religious Institutions  
Used the software for: Less than 6 months

### "A must have Texting Service"

March 24, 2026

5.0

My overall experience has been great—I truly love the system! It’s been incredibly helpful in streamlining communication and keeping everything organized in one place. The features are user-friendly, and once everything is set up, it really allows things to run smoothly and efficiently.

Pros

What I truly appreciate about Clearstream is the ability to build out structured workflows that allow communication to flow seamlessly and automatically. Instead of having to manually send out messages or follow up with individuals one by one, I can set up a system where the right information is delivered at the right time without constant oversight.

Cons

While I really appreciate the ability to create workflows and automate communication in Clearstream, it wasn’t as customizable as I initially expected. I was hoping for more flexibility in how workflows could be structured and tailored to fit specific needs, but I found some limitations in the customization options.

Switched from

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

We wanted a system that provided more functionality.

Review Source

Response from Clearstream

April 16, 2026

Hey Esi, thanks so much for your review! Glad to hear Clearstream has been a good fit for your church. We'd love to hear your feedback on how we can make workflows more customizable. Just reach out to us via the chat in your account if you'd like to share your thoughts!

JW

Jeff W.  
Technology  
Religious Institutions  
Used the software for: Less than 6 months

### "Moved from another service, and glad I did"

April 29, 2026

4.0

It’s been great. There’s always a helpful person waiting to answer my questions, and they were invaluable in helping me through the startup process.

Pros

We replaced another service with Clearstream. Our old service offered only mass-texting, but for the same price we were able to add a web presence and support for tap tags.

Cons

I don’t really like that the limited number of messaging credits expire and are replenished monthly. I’d rather get a fixed number of credits, and purchase more when I use them Up.

Alternatives considered

[Tap Tag](https://www.capterra.com/p/10020764/Tap-Tag/)[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Reason for choosing Clearstream

It seemed like a fully-integrated and easy to set-up solution. The microsite is a very good fit for our needs, although I wish Notes would support html tags, and not just hyperlinks.

Switched from

[PastorsLine](https://www.capterra.com/p/156080/PastorsLine/)

On two occasions, when I had a critical need to send a text out to the congregation, I signed in only to find my account disabled. Once was because the credit card had expired (even though no payment was due) and another was when they decided to do a features update, and decided the best way to implement it was to force everybody onto a new platform. It just seemed like they were really disconnected from the real needs of people using their system.

Review Source

Response from Clearstream

May 26, 2026

Hi Jeff, thanks for the review! If you haven't already, feel free to share your feedback about HTML tags with our support team via the live chat in your account. We'd love to hear any thoughts you have!

BA

Barbara A.  
Church Clerk  
Religious Institutions  
Used the software for: Less than 6 months

### "Texting page"

March 10, 2026

3.0

I would have given it a 4 but it is not letting me do what I want to do. Which is to have open feedback from the members in one text. Also, you can't attach pics from your phone to the text group.

Pros

What I like most about Clearstream is I am able to add all our members phone numbers to send one group message.

Cons

That members cannot text back to the group. When a text goes out from the administrator the members are not able to respond.

Review Source

Response from Clearstream

March 18, 2026

Hi Barbara, thanks for leaving us a review. Members who receive your texts can respond back, but their responses will go only to you and your Clearstream users. There won't be group threads where members all see each other's replies. We built it this way specifically to avoid the large group threads, but I can definitely see a need for that as well! Our team is working on adding picture messaging to our mobile app, so stay tuned!

TD

Tyler D.  
Creative Director  
Religious Institutions  
Used the software for: Less than 6 months

### "A gamechanger for a great price"

June 23, 2026

5.0

Overall we are incredibly satisfied with Clearstream. We've seen an increase in guest next steps and follow-up with the use of Tap Tags, and Text Keywords. It's been a great addition to our tech stack and we hope to use it for years to come to help us spread the Gospel.

Pros

Clearstream has been a gamechanger for communication at our church. It has allowed us to simplify our systems and unify them into a single communication platform for both E-Mail, Text, and Tap Tags. The price is great as well. For the same price that we were paying another company, we were able to get more value from Clearstream.

Cons

Clearstream has a lot of customization options, but it is lacking a few that I would really like. The biggest is not being able to edit their digital connect card, and also not being able to edit sign-up forms to make them match brand customization. I also find that the Planning Center integration is a bit lacking, but it does seem that they are working on adding more features. I wish I had the option to hold an automated workflow until someone filled out a PCO form, or entered a certain step in a PCO workflow, and then continue them on from there. I also wish there were a way to make it so that if someone fills out a form, or answers yes to a specific field in PCO, they get added to a list in Clearstream for messaging. I was able to make this with a custom integration, but it would be nice if it was just a feature with the default PCO integration.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

We wanted to add SMS Messaging and could get a clearstream account for the same price as what we were paying Constant Contact

Review Source

LM

Laura M.  
Data Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Amazing service for church communication"

April 16, 2026

5.0

Clearstream has been phenomenal. Great features, great customer service, and high quality products. Very grateful to have this company for our communication needs!

Pros

Clearstream has made mass communication incredibly easy for our church. The monthly cost is affordable and gives us access to all the tools we need. We absolute love the tap tags as well! Data tracking was an issue for us, but Clearstream’s data tracking has given us such helpful information about our communication processes. Specifically, the mass email feature and its link tracking, unsubscribed report, etc. Data tracking is SO convenient.

Cons

The pricing breakdown of text credits was not the most upfront. We were excited to use images, links, emojis, etc for our mass texts, but the cost to include those things in a mass message was more than we expected. Still a great option to have. If a chart is not already published somewhere, that would be a helpful addition to the price breakdown.

Alternatives considered

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Reason for choosing Clearstream

Pricing was better for the offered features

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

We still use Planning Center for our overall church management, but the communication capabilities were too fragmented, data not as helpful. Clearstream has been a pivotal integration for us.

Review Source

Response from Clearstream

May 26, 2026

Hi Laura. Thanks so much for your review! I'm so glad to hear you've enjoyed using Clearstream so far. I've passed along your feedback about text credits - apologies for any confusion there. As always, feel free to reach out if you have any questions. We'd love to help! :)

LW

Leila W.  
Communications Coordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "Positive benefits of using Clearstream"

June 23, 2026

5.0

Overall, we are pleased with the experience so far. We are going to be developing keywords and encouraging responses from our congregation through the use of the QR code feature. We look forward to seeing what kind of response this effort will get.

Pros

We are still new to Clearstream, but so far we love the ease of use in creating text threads for our members. Given that we have a dedicated church phone number within Clearstream, we have been able to text individuals from our community with benevolence ministry information, which is preferable to using personal mobile phones. We also like the email feature and have found that many of our deliverability problems have been resolved by using Clearstream.

Cons

One of our ministry groups reported that they are disappointed by the group text options. They want members to be able to read and respond to one another in the common thread, but they have found the responses only come to the generator of the text.

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

Reason for choosing Clearstream

The other products we considered did not offer the extent of functionality with text (Pushpay) or the security (WhatsApp) we wanted.

Review Source

Response from Clearstream

July 13, 2026

Hi Leila, thank you for your review! I'm happy to hear Clearstream has been helpful for your church so far! If you have any questions as you get things set up, you can chat with our support team in minutes via the purple chat icon in your account. They'd love to help!

AT

Aaron T.  
Lead Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Easy to Use Service that has Enhanced Ministry Communication"

July 20, 2026

5.0

Overall, we have had a great experience with Clearstream. The integration with Planning Center has also been a bonus, and their customer service has been excellent.

Pros

Clearstream provides an amazing communication platform for churches. They were responsive to questions and resolved issues quickly. The tap tags and text keywords are easy to use. We have connected with guests more quickly and communicated key information to our church family easily. It is a great value for the cost of the service.

Cons

I have not really experienced anything negative about Clearstream. The main challenge was the lead time with which custom tap tags need to be ordered. 3-5 weeks were on the website, but the response time was closer to 7 weeks.

Alternatives considered

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Reason for choosing Clearstream

Price and custom tap tags were a big reason we selected Clearstream.

Review Source

Jonas L.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Clearstream is the real deal"

March 3, 2026

5.0

It's been great to work with Clearstream! Customer support team is easy to communicate with. Product works exactly as I expected it to. Would 100% recommend.

Pros

Clearstream is simple and easy to use. Their customer support is unbeatable. Integrates seamlessly with our church management system. It's been a great communication tool for keeping our church informed and up to date.

Cons

To be honest, I have yet to find anything that I don't like about Clearstream. If anything, I wish short codes were still a thing, but from what I understand, that's a legal issue, not an issue with Clearstream.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Gloo](https://www.capterra.com/p/230260/Gloo/)

Reason for choosing Clearstream

Had some familiarity with Clearstream from a previous church. They also offered an introductory incentive to us as a church plant, so that really pushed us toward Clearstream.

Review Source

Response from Clearstream

April 16, 2026

Hey Jonas, thanks for your review! We're so glad to hear you've been enjoying using Clearstream and that it's been a good fit for your church. We do still offer short codes as well! If you're interested, just reach out to our support team. We'd love to chat with you! You can also read more here: https://clearstream.io/features/dedicated-sms-short-codes

Jason C.  
Campus Director  
Religious Institutions  
Used the software for: Less than 6 months

### "5 star service "

January 9, 2026

5.0

Pros

Easy to use, customer service is NEXT level. The ease of the app and website is great. It’s been so easy to integrate both our campuses into the platform

Cons

There are no cons to Clearstream at this time. There are no cons to Clearstream at this time. There are no cons to Clearstream at this time.

Switched from

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Price and amount of texts. Customer service wasn’t what it should have been with TIC

Review Source

Response from Clearstream

January 12, 2026

Thank you for your kind review, Jason! We're so glad to hear you've enjoyed using Clearstream and working with our support team.

EV

Elizabeth V.  
Communications Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Can't recommend it enough!"

July 27, 2026

5.0

Overall it's been great! I'm glad we decided to switch to Clearstream. It's been a clear winner in my book!

Pros

We love the ease of everything! We have our weekly emails, our prayer chain emails, and texts all in one place. It's so easy to use. We love how it connects to planning center and it is a much better value for the money than we were paying for mail chimp. I had questions on a texting workflow and customer support was super helpful! We are hoping to get tap tags in the future also!

Cons

I wish all the options were on a clear menu. Like making a QR code. You have to search for it or it doesn't come up. Honestly that's my only complaint.

Review Source

TE

Teri E.  
Admin  
Information Technology and Services  
Used the software for: Less than 6 months

### "Overall satisfies"

July 29, 2025

4.0

Clearstream is currently meeting the need of our prayer chain at church. We often have messages for prayer requests and then we can post updates as well. I would like to expand the usage from just our prayer chain to other ministries but we have been using it for 3 months and each month I have had to change my plan to the next level due to my usage. I will have to see how we do over the next few months as the next level is a significant jump in cost. I am still evaluating. Overall I am satisfied with the product but want to be a good steward of the church financial resources.

Pros

Easy of use. Customer support has been awesome and adding members is very simple. Even upgrading my plan as the need arises has been simple.

Cons

The small number of characters allowed in a text. We use Clearstream as a prayer chain and it is often difficult to get the message in one text and uses additional credits if you go over just by one character. Cost is also a factor since I came from a free product, however the cost is not prohibitive at this point. I have had to upgrade the plan each month and hopeful that we have found the correct plan for our use now. I am not sure about adding other ministries due to the additional cost of communicating in this way. I am still in the evaluating process.

Switched from

[ParentSquare](https://www.capterra.com/p/198436/ParentSquare/)

It is meant for schools and they removed the option of other users.

Review Source

BR

Brian R.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Reliable two-way communication "

March 25, 2026

5.0

Safe. Reliable. Quick. Simple. These are the main areas we need to assure this platform was a good fit for us. Clearstream check all of those boxes and more.

Pros

The reliability that A) our messages would be delivered B) when people text us back, we are immediately notified so nothing falls through the cracks.

Cons

Some months there doesn’t seem to be enough credits for us. We only budgeted the cost per month and cannot afford to add additional credits.

Alternatives considered

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

Reason for choosing Clearstream

Pushpay doesn’t allow recipients to text back.

Switched from

[Gloo](https://www.capterra.com/p/230260/Gloo/)

Reply notifications were unreliable. We would go days without realizing someone had asked a question.

Review Source

DR

Delva R.  
Database and Communications Admin  
Religious Institutions  
Used the software for: Less than 6 months

### "Database & Communications Administrator"

September 2, 2025

4.0

Our team has been utilizing Clearstream as our primary communication platform for about one month, and the overall experience has been highly positive. The system has provided us with a reliable, efficient, and user-friendly solution for connecting with our audience and managing communication at scale. Using credits for text messaging, which has proven to be the more effective means of communication, limits the number of communications we wish to send.

Pros

Accessibility. Agents are just a message away, and responses come quickly, making communication simple, seamless, and efficient.

Cons

Training, whether virtual or in person, is currently not offered. Implementing this would be highly beneficial.

Switched from

[One Call Now](https://www.capterra.com/p/152597/One-Call-Now/)

To take advantage of automated flow with Planning Center integration, keywords, etc.

Review Source

OR

Orland R.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Awesome features"

May 11, 2026

5.0

So far it’s been great, easy to use and there are so many features I need to start using like the tag words

Pros

“I love how easy it is to navigate and use all of its features. It’s also so well integrated with Planning Center, which makes connecting and communicating with our church members simple and effective.”

Cons

There’s not much I would see as a con, but if I had to pick one then it would be lack of some features the app has compared to the browser such as being able to send a note in a text from the app

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

They have a very old communications system. The lack many of the features Clearstream has

Review Source

Response from Clearstream

May 26, 2026

Hey Orland, thanks for your review! We're working on improving our mobile app, so stay tuned. :) If you have any questions or feedback, feel free to reach out to our customer support team via the purple chat icon in your account. They'd love to help!

ML

Marissa L.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Product"

March 13, 2026

5.0

Awesome! At this time we are happy with the product and plan to continue utilizing everything that Clearstream has to offer.

Pros

The easiness of use. This project gives us the tools to serve our church community well. The workflows work well.

Cons

Still learning, but seems to be easy to learn. I don't have anything specific that I don't like. Just a learning curve.

Switched from

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Not a specific reason. Just researched that this is a better product.

Review Source

Response from Clearstream

April 16, 2026

Hi Marissa, thanks for your review! Happy to hear you're enjoying Clearstream so far. If you have any questions as you're getting started, feel free to reach out to us via the live chat in your account. We'd love to help!

DD

Duane D.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Great software"

July 14, 2025

5.0

Enjoy the software! I'm still getting to know it but so far - so good! Having lists for different ministries is amazing!

Pros

The ease of use of the software - especially the desktop site. Everything I need is right there! Names & numbers - lists & lists!

Cons

I wish the app was able to do a little bit more. The app is fairly limited as far as things I can do - but it does work exceptionally well!

Alternatives considered

[Gloo](https://www.capterra.com/p/230260/Gloo/)[Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)

Reason for choosing Clearstream

We liked the user friendly layout of the desktop site as well as the ease of use.

Switched from

[ParentSquare](https://www.capterra.com/p/198436/ParentSquare/)

Remind was a free app and they stopped offering service to any organization that wasn't a school.

Review Source

Response from Clearstream

July 21, 2025

Thanks Duane! Really appreciate you leaving us a review. We're actually launching our new mobile app for iPhone users this week! If you use Android, your mobile app will be updated in a few months (possibly sooner)!

JW

John W.  
Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Review "

May 1, 2026

5.0

I have recommended the product to others I am going to add the tap cards for our seats very soon for our church

Pros

The ease of use of the product The clear instructions The step by step guide The help desk The response time

Cons

I don't like how many credits are used for things other than texts. I don't like how many credits are used for videos, pictures and flyers

Alternatives considered

[Tap Tag](https://www.capterra.com/p/10020764/Tap-Tag/)

Reason for choosing Clearstream

Costs, features and taps was important to me

Switched from

[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Because of the cost and features that you provide

Review Source

JM

Jeanette M.  
Trustee and Communication Chairperson  
Religious Institutions  
Used the software for: Less than 6 months

### "Refreshing way to communicate with the congregation. "

April 18, 2026

4.0

Overall this has been very well received by our congregation. They like being able to add the number to their contacts and bypass potential spam and we like that it does not have to come from an individuals phone number. Meeting our needs very well.

Pros

Face-up the application is very user friendly. I especially like being able to schedule messages so items are not missed.

Cons

The church that referred us to Clearstream had led us to believe there was a free version. I have not found that to be the case. Also, it is annoying that each time I sign in I get bombarded with the chat agents trying to solicit some sort of interaction. Unnecessary.

Alternatives considered

[Gloo](https://www.capterra.com/p/230260/Gloo/)

Reason for choosing Clearstream

Better reviews for Clearstream. Referred by a local pastor

Review Source

JJ

Joseph J.  
Youth Pastor  
Child Day Care Services  
Used the software for: Less than 6 months

### "Industry Assembly Youth group"

March 31, 2026

5.0

over all Clear streams is a good app and I'm very happy I am using it. It's clean and versatile, and has great costumer service.

Pros

I love how your team is very professional and responds to the in app service incredibly quickly. What I use the app for most is texting my youth student's about pick ups and drop offs and I love how quick and seamless the texts are, it feels like I'm texting on my personal number.

Cons

their are two features Id like to be changed. One I'm ministering to low income students. These kids often changes phone numbers all the time, or don't have it. I am not able to change a subscribers Number, I need to make a new subscriber. This is probably something a little harder for ya'll to fix however. it seems like a foundation thing. something I would love that is probably easier to add, is a notes section for subscribers. Just an extra place to type by the name and last name area. It's good to know who is the parent of who (last names normally don't line up) and things like address.

Review Source

Response from Clearstream

April 16, 2026

Hi Joseph, thank you for your review! We're glad to hear you've enjoyed using our software and working with our support team. Adding notes to subscriber profiles is a great idea, and is something our team is already discussing! And you're correct, changing a subscriber's phone number is trickier than it sounds. :) The best way to update your subscriber's number would be to delete the old subscriber and create a new one. Feel free to reach out if you have any questions. We'd love to help!

AH

Andy H.  
Associate Pastor of Worship  
Religious Institutions  
Used the software for: 2+ years

### "This is the church texting service you are looking for"

February 9, 2026

5.0

Best church texting service I've used by far. The design is beautiful and intuitive, whether it's on computer or iOS. The team is responsive and kind, and I love seeing updates and innovation. It lets me know that great things are ahead!

Pros

The Planning Center integration is outstanding. It's so easy to sync and create lists that expedite communication to different groups.

Cons

I wish there was some integration with Realm, which is the church database service our church currently uses. For sub ministries, Planning Center integration is sufficient.

Review Source

Response from Clearstream

February 18, 2026

Hi Andy. Thank you so much for your review! We're glad to hear you've enjoyed using Clearstream and working with our team. :) I'll pass along your feedback about integrating with Realm. Feel free to reach out via the chat in your account if you'd like to share more feedback. We'd love to hear from you!

RD

Reagan D.  
Communications Coordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "Incredible Service"

January 5, 2026

5.0

Our overall experience has been incredible. We have yet to be disappointed by any aspect of their service. I would absolutely recommend Clearstream to a church of any size looking to enhance their communication.

Pros

Their customer service is incredible! Someone is always available to answer our questions. Additionally, in the 3 months since we subscribed to Cleartream, they have rolled out a small handful of enhancements to their already extensive services. They've made our communication systems as a church better and easiter. Absolutely worth the small monthly investment.

Cons

We are not fans of the fact that using subaccounts requires the use of unique phone numbers. We want to make it as easy as possible for our church to stay connected with the ministries/groups they are involved in, and we want the backend system to be simple for our staff/leaders to use. By only allowing subaccounts to exist with unique phone numbers, we are concerned about overwhelming our congregation with options. But by having all of our staff/leaders use our main account for their communications, we're concerned about muddying what should be a very simple communication system.

Review Source

Response from Clearstream

January 8, 2026

Hey Reagan! Thank you for your feedback! We appreciate your support, and are glad you've had a great experience with our team. Totally understandable about using multiple phone numbers. It can be confusing if people get texts from too many different numbers. Something to mention — we offer five-digit short codes which can be shared amongst every subaccount. They're more expensive, but if you're a larger church, they're great. Feel free to reach out if you have any questions!

JM

Jordan M.  
Senior Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Excellent texting service."

June 17, 2026

5.0

I used the free trial with a selection of members from our church. Having received positive feedback from them, I moved to a full paid account..

Pros

The price point and integration to Planning Center certainly made choosing Clearstream and easy decision.

Cons

I would like to see a bit more of the Planning Center function (specifically the ability to text people who are assigned positions in PCO Services), but what is currently there is sufficient for my immediate needs, with provide provided workarounds.

Review Source

Response from Clearstream

July 13, 2026

Hi Jordan, thanks for your review and your feedback. I'll pass on your input about Planning Center Services to our team!

Phillip G.  
Campus Connections Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Clearstream is the way to go!"

April 29, 2026

5.0

It does exactly what I expect it to, and Clearstream also exceeds those expectations! I use it as often as I need to send text blast to different groups and multiple groups.

Pros

The UI is very intuitive and the automatic help chat bubbles while I try to figure things out on my own is very helpful!

Cons

Nothing I can tell so far. External integrations are a bit complicated. Although I had a hard time on the external side, Clearstream offered no speed bumps or hindrances.

Review Source

Response from Clearstream

May 26, 2026

Hi Phillip, thanks for your review! Feel free to reach out via the purple chat button if you have any questions. Our customer support team would love to help! :)

TH

Tim H.  
Lead Pastor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Clearstrem Review"

November 24, 2025

5.0

Our experience with Clearstream has been excellent. We enjoy the option to schedule future communications with the platform.

Pros

It is an excellent text communication and planning tool option for church management and follow-up tools.

Cons

We do not currently experience any real cons with the platform. Sometimes it is hard to make sure the lists are updating accurately.

Review Source

Response from Clearstream

December 4, 2025

Hey Tim! Thanks so much for your review! We're so glad to hear you're enjoying using Clearstream. If you have any questions about lists or importing contacts, feel free to reach out to our support team via the chat in your account. We'd love to help!

Julie S.  
Pastor's Wife  
Consumer Services  
Used the software for: Less than 6 months

### "Great tool for our small church."

December 31, 2025

5.0

Great! Customer service has been helpful and the platform is easy to use. Thank you for allowing us a trial to see if this is something we will continue.

Pros

This service has allowed improved communication from the staff to members. Before Clearstream, we used group texting which was limiting and many members were frustrated by the group replies. This has really improved our ability to get info out in a timely manner.

Cons

Pricing is a concern for our small church. We are on the smallest plan but still don't use all of the credits.

Review Source

Response from Clearstream

January 7, 2026

Hi Julie, thank you for your review! We're happy to hear you've enjoyed using Clearstream and working with our support team. Feel free to reach out if you have any questions!

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