# Page 3 | Clearstream Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Clearstream the right SMS Marketing solution for you? Explore 655 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158103/Clearstream/reviews --- Clearstream 4.8 (655) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Clearstream ## Showing most helpful reviews Showing 51-75 of 655 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julie S. Pastor's Wife Consumer Services Used the software for: Less than 6 months ### "Great tool for our small church." December 31, 2025 5.0 Great! Customer service has been helpful and the platform is easy to use. Thank you for allowing us a trial to see if this is something we will continue. Pros This service has allowed improved communication from the staff to members. Before Clearstream, we used group texting which was limiting and many members were frustrated by the group replies. This has really improved our ability to get info out in a timely manner. Cons Pricing is a concern for our small church. We are on the smallest plan but still don't use all of the credits. Review Source Response from Clearstream January 7, 2026 Hi Julie, thank you for your review! We're happy to hear you've enjoyed using Clearstream and working with our support team. Feel free to reach out if you have any questions! DC Don C. Teaching Pastor Religious Institutions Used the software for: Less than 6 months ### "Awesome App" January 8, 2026 5.0 Easy to import data and work with the information and texting platform. Overall, an awesome experience so far. Pros Easy to quickly send out texts. You’re gonna organizational structure throughout the different areas of use are very good. Cons A small learning curve. Which sometimes can be a little frustrating, but with digging and Support easy to overcome. All in all A+. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing Clearstream he’s a view and cost for the biggest factors Switched from [Realm](https://www.capterra.com/p/146265/Realm/) Cost and ease of use. Something that works best with our small church situation. Review Source Response from Clearstream January 12, 2026 Hey Don, thanks for your review! We're so happy to hear you've enjoyed using Clearstream so far. Feel free to reach out if there's anything specific we can do to make the learning process easier. We'd love to hear your feedback! DWW Dr. Willie W. Pastor Religious Institutions Used the software for: Less than 6 months ### "Product Review" November 21, 2025 3.0 Somewhat positive because the product provides a basic texting service that is designed to increase communication between the church and attendees. Pros It is another way to reach members and visitors. I prefer the capabilities to communicate back and forth with the person. Cons I cannot see the person's response to me and establish a two-way communication with them. Additionally, there are still some features that I do not know or understand how to use the feature if it is available. Alternatives considered [DealerCenter](https://www.capterra.com/p/71935/DealerCenter/) Reason for choosing Clearstream Price, and a free trial offer before purchasing Review Source Response from Clearstream December 4, 2025 Hey Willie, thanks for your review! We're sorry to hear you've had some difficulties navigating your account. You should be able to manage two-way communication via your inbox. There, you can see people's responses and easily reply to them. You can read more about the inbox here! https://clearstream.io/features/inbox If you have any questions, feel free to reach out to our support team via chat in your account or by clicking the link below. We'd love to help you! https://clearstream.io/?chat\_message= KK Keith K. Pastor Religious Institutions Used the software for: 6-12 months ### "A good communication tool. " March 17, 2026 5.0 Positive experience. A very useful communication and marketing tool. The service is easy to use and the webpage is intuitive that provide helpful information. Pros A fast, effective, and convenient way to communicate with our Church membership and prospective members. Cons Nothing really, we are satisfied with your service. Our church has benefited from the service. Our attendance has improved. Review Source DB Denise B. Webmaster Religious Institutions Used the software for: Less than 6 months ### "Thankful for Clearstream" February 14, 2026 5.0 We are so thankful for a way to communicate with our volunteers and Church Family outside of Facebook. Pros Very easy to use! Key words are so helpful to add people to a subscriber list. The subscriber lists make weekly text communication with volunteers a breeze. I also love the NOTE feature on texts so I can give all the details for serving. Cons The only concern we've had is our messages going to people's spam. We know that this was an issue on our end and that in initial communication we should have alerted folks to the number in which it would be coming from. This has been resolved. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Clearstream is significantly less expensive. Review Source Response from Clearstream March 3, 2026 Hey Denise, thanks so much for your review! I'm glad our team was able to resolve the issue you initially experienced. If you ever need help again, our team is always happy to help, so reach out anytime. :) JG James G. Ministry Support Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "A System Good for Sending Out Notifications" November 28, 2025 5.0 3 1/2 out of 4 stars. We use Clearstream to send out information to our church, groups, and group leaders. It has been very successful in that regard. Pros Clearstream is easy to use and easy to track all communications. It syncs with our Management System, and every time we’ve had an issue, Clearstream CS has been quick to help. Cons Some of our members have multiple phone numbers. So we have to designate which number to use ourselves, instead of Clearstream just using the first number given. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Had a video conference with Caitlin from Clearstream. She convinced me to choose Clearstream. She’s lovely. Review Source Response from Clearstream December 15, 2025 Hi James. Thanks for leaving us a review, and I'm glad to hear Clearstream has been easy to use! If you need anything, reach out! JB Jami B. Director of Guest Experience Religious Institutions Used the software for: Less than 6 months ### "So thankful for this tool! " July 17, 2025 5.0 Positive! They have been so helpful, answering all my questions and providing assistance when needed. Pros I love how easy it is to communicate in various ways. We can text all the parents of our campers, or send just one text to someone to let them know we are praying for them. It has been a great tool to help us care for people! Cons Nothing! It has been a valuable tool. We are able to text more people in less time, and respond personally to each individual. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream We liked your mission better. We thought you were more people oriented Review Source WB Warren B. Pastor Religious Institutions Used the software for: Less than 6 months ### "Just what we needed." January 9, 2026 5.0 It’s been a great transition to Clearstream from our previous app, TxtSignal, which we had used for several years. Pros The cost - It’s a great value for our church. Also, The training video helped us easily use it right away. Cons At this time, all my expectations have been met. As we use the app more extensively, we may encounter a problem. Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) Reason for choosing Clearstream We use servant, keeper for membership. The upgrade cost for texting was more expensive than Clearstream, for fewer texts. Switched from [txtsignal](https://www.capterra.com/p/175787/txtsignal/) Poor service and support. We had problems and simply could not reach someone for support. Review Source Response from Clearstream January 13, 2026 Hi Warren, thanks so much for your kind review! We're happy to hear you've been enjoying using Clearstream so far. If you have any questions, feel free to reach out to our support team! We'd love to help. RJ Richie J. pastor Education Management Used the software for: Less than 6 months ### "Clearstream is right for everyone!" March 31, 2025 5.0 Coming to text automation I had zero experience. The customer service and the "how-to do" solutions in the chat make it amazing. Pros That it offers a big punch of features for churches looking to use texted automation. Secondly, it's Cons Nothing that I like "least" about it, I can see the potential for further development in the future. I look forward to seeing it. Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) There was a lack of automation/customization features. Review Source DW Derick W. Pastor-Founder Religious Institutions Used the software for: Less than 6 months ### "Clearstream review" July 25, 2025 5.0 My overall experience with clearstream has been awesome. The best of the services that I've used like this. Pros I appreciate the value of being able to both email and text from a single, unified platform. One of the features I especially enjoy is the ability to send texts from my existing personal business number. This has been a game-changer for maintaining brand recognition and consistency, allowing my partners to immediately recognize who I am while preserving the integrity of my ministry’s identity. Derick E. Wilkes Congregation of Churches Cons What I like least about Clearstream: The inability for unused credits to roll over into the next month’s cycle. As a ministry, our communication needs often fluctuate, and having the option to carry over unused credits would add flexibility and maximize the value of the service. A rollover feature—even with a cap or limited window—would be a welcomed improvement. Review Source BA Barbara A. Church Clerk Religious Institutions Used the software for: Less than 6 months ### "Texting page" March 10, 2026 3.0 I would have given it a 4 but it is not letting me do what I want to do. Which is to have open feedback from the members in one text. Also, you can't attach pics from your phone to the text group. Pros What I like most about Clearstream is I am able to add all our members phone numbers to send one group message. Cons That members cannot text back to the group. When a text goes out from the administrator the members are not able to respond. Review Source Response from Clearstream March 18, 2026 Hi Barbara, thanks for leaving us a review. Members who receive your texts can respond back, but their responses will go only to you and your Clearstream users. There won't be group threads where members all see each other's replies. We built it this way specifically to avoid the large group threads, but I can definitely see a need for that as well! Our team is working on adding picture messaging to our mobile app, so stay tuned! BL Brett L. Associate Administrative Pastor Religious Institutions Used the software for: Less than 6 months ### "Software has worked great so far! " October 20, 2025 5.0 So far so good! If we can get better adoption of the system, then maybe we'd be willing to pay the extra price for the 5-digit text code. It is a change for our church, so I am hopeful that over the next 3 months, people will begin to catch on. Pros The software is very easy to use, and it is very intuitive. Also, the integration with our existing CCB software is very simple to setup and it is running correctly on its own. Cons We have not yet used the email functionality on a mass scale, which I'm anxious to try. It would be nice to have the 5-digit number, without having to pay the extra fees. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Price and functionality were better overall Switched from [Flocknote](https://www.capterra.com/p/149433/Flocknote/) They only allowed texts to be sent out, but not be received. Review Source MC Mark C. Pastor Religious Institutions Used the software for: Less than 6 months ### "Clearstream for the Win!" September 16, 2025 5.0 I am a big fan of Clearstream. Our church is a church plant that needed a way of streamlining communication without using an incredibly repetitive email format. By sending texts, we are able to keep communication short, clear, and get the main point of every message across easily. Pros I really appreciated how easy the system was to use. We were able to get our church's database uploaded easily and started sending messages out right away. It has streamlined communication for us in a major way! Cons I haven't found anything to really dislike at this point. We've had Clearstream for a couple months and are still playing with it, but have had a positive experience to this point. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream We chose Clearstream because they offered a better option for church plants. Review Source TC TJ C. Senior Pastor Religious Institutions Used the software for: Less than 6 months ### "Timely Service" December 13, 2025 5.0 Our overall experience has been great. The customer service is responsive and helpful. I also love that there’s a commitment to continuous improvement for the service. Pros Implementing Clearstream that my church has transformed the way we communicate. I love being able to place people into distinct groups and send targeted messaging as well as the automated workflow before weekly reminders like Bible study and fellowship group meetings. Cons I wish you could build HTML emails directly into clear stream without having to copy HTML code from another source. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing Clearstream User interface and features were a big part of the draw to choose this service. Review Source Response from Clearstream December 15, 2025 Hey TJ! Thanks so much for your kind review! We're so glad to hear you're enjoying using Clearstream. When you're creating a new email, you can use custom HTML by clicking the button in the email editor. Feel free to reach out to us via the chat in your account if that isn't what you're looking for, or if there's anything we can do to make it easier to use! DA David A. Associate Pastor Religious Institutions Used the software for: Less than 6 months ### "Simply Connecting the Masses" April 22, 2025 5.0 This has been a great experience with being able to text any questions I had to support. The learning curve has been minimal and I have recommended to numerous pastoral friends. I like having the option to scale my monthly plan and only being locked in for that month as well. Being able to text people back has really unified our congregation. Pros I have enjoyed the simplicity of the dashboard and connecting my departments so easily. I send out to individuals, departments, and my full database...love it! Cons I haven't found anything I was disappointed in yet. Alternatives considered [Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Clearstream It was a simple set up and short term with no contract with a local number. Review Source JB Juliana B. Worship Leader Religious Institutions Used the software for: Less than 6 months ### "Amazing Service!!!" July 11, 2025 5.0 Our overall experience with Clearstream has been excellent! This staff is friendly and knowledgeable and was able to answer all of my setup questions within minutes! Pros Their customer service is amazing and replies very quickly! It was super easy to get started and begin communicating with our church family quickly! Cons The only feature I would love for them to add is if the administrator could have one inbox to check all the phone numbers, so I didn’t have to go into each sub account individually to check the inboxes. Alternatives considered [Remind](https://www.capterra.com/p/234436/Remind/)[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream It had better features and their price per message was cheaper. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) Remind stopped allowing churches to use their system for free. Review Source PJS Pastor Jeff S. Family Pastor Religious Institutions Used the software for: Less than 6 months ### "Great texting Product!" December 1, 2025 5.0 It has been great! Would highly recommend Clearstream! It has been a game-changer when connecting with our families! Pros It is simple and easy to use. The payment plan is very affordable. The online training videos are invaluable. I have reached out to customer service as I was getting set up, and they were terrific! Went above and beyond to answer all my questions. Cons A few more rollover prompts when working inside the program would be helpful. Things are not always intuitive and are sometimes layered. Review Source Response from Clearstream December 10, 2025 Hi Jeff. Thanks so much for your kind review! We're so glad to hear you've enjoyed using Clearstream. We'd love to hear your feedback on how we can make the program easier to use. Just reach out to our support team via the chat in your account if you'd like to share your thoughts! ML Marissa L. Operations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Product" March 13, 2026 5.0 Awesome! At this time we are happy with the product and plan to continue utilizing everything that Clearstream has to offer. Pros The easiness of use. This project gives us the tools to serve our church community well. The workflows work well. Cons Still learning, but seems to be easy to learn. I don't have anything specific that I don't like. Just a learning curve. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Not a specific reason. Just researched that this is a better product. Review Source SK Steve K. Technical Director Religious Institutions Used the software for: 2+ years ### "Community Bible Church" March 27, 2025 5.0 We love the service and use it to run a church-wide Bible study with daily posts. Pros Ease of use, and ability to automate texting. Cons Length of texts and cost of additional text messages Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream We looked at both pricing and feature set. Felt Clearstream was the better option. Review Source LH Leigh H. Worship and Creative Pastor Religious Institutions Used the software for: 2+ years ### "Clearstream is great!" November 28, 2025 4.0 Good, it is the best way to communicate with your faith family. I woud recommend it to anyone. I love it! Pros It is pretty simple to set up everything, and they answer questions pretty quickly. I have used this service at 2 different churches. Cons I wish we could still use the short number, and I wish we could set up more keywords per our account. Review Source Response from Clearstream December 10, 2025 Hey Leigh. Thank you for your review! We're happy to hear you're enjoying Clearstream. You can create unlimited keywords with any plan. If you're having trouble with that, just reach out to our support team via the chat in your account. We'd love to help! DH Darla H. Office Manager Religious Institutions Used the software for: Less than 6 months ### "If you're thinking of trying it, just do it!" April 15, 2025 5.0 It has been great and we are glad we made the switch from our previous service. This has been so easy to implement, and much cheaper than the other service. Would absolutely recommend to anyone thinking of trying them out. They even extended our trial just to make sure we were ready. It's been great! Pros Clearstream has been very easy to implement into our current software, and I received step by step guidance when needed. Customer service has been amazing and the product itself has been a game changer with how we communicate! Love that we were able to port over our current landline number to use as our number for this, that was awesome. Cons So far, we haven't had anything we don't like about it. It has been really easy to immediately use and we couldn't ask for better customer service, they are always immediately available. Review Source JK Jeff K. Lead Minister Religious Institutions Used the software for: Less than 6 months ### "Great system! " August 4, 2025 5.0 Great so far!! Easy to use - great dashboard with lots of information. Simple format. Love that we don’t have to navigate through multiple pages to send a message. Pros Easy to use. Our old system had to navigate across four pages to get a message sent out. Your system is much more efficient. Cons No phone call option. We wish there was an option for a phone call - Don’t know how hard that would be but it is something that some of our folks still want. Switched from [One Call Now](https://www.capterra.com/p/152597/One-Call-Now/) August 1. Been using both systems since May. Review Source NO Nathaniel O. Senior Pastor Religious Institutions Used the software for: Less than 6 months ### "Integration " March 7, 2025 3.0 I moved over from Text in Church because it is more expensive. But I will say that they have way more templates that make it easier to stay connected with my organization. Pros Customer service response time is really quick and thorough. Cons I would like integration with Constant contact. I would like some templates for sending automated messages to various groups in my account. Workflow templates. Alternatives considered [PastorsLine](https://www.capterra.com/p/156080/PastorsLine/) Reason for choosing Clearstream The money. Clearstream is cheaper that the others. And it integrates with planning center. Switched from [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) The money. Clear stream is a little cheaper. Review Source JS Jason S. Associate Pastor Religious Institutions Used the software for: Less than 6 months ### "New to Clear Stream and loving it " November 17, 2025 5.0 So far it's great, and we are excited to see how it helps us as we grow. We believe this will help us get out guests connected quickly. Pros This is helping us connect with New Guests and identifying them in an easy non-intrusive way!!!!!!!! Cons Not sure yet, I need some more time using it. We are using this as part of our guest service assimilation. So PC integration is great, but maybe being able to access it through PC would be helpful. Review Source Response from Clearstream December 4, 2025 Hey Jason! Thank you so much for the review! We're glad to hear you're enjoying Clearstream. We actually have an add-on with Planning Center that lets you send texts with your Clearstream number directly within People. More info on that here: https://clearstream.io/integrations/planning-center If you have any questions about how it works, our support team would be happy to help. Just reach out via the live chat in your account. :) TW Tyler W. Youth Director Religious Institutions Used the software for: Less than 6 months ### "Happy customer " December 15, 2025 5.0 Clearstream has helped me to communicate with my youth ministry in an easy and simple ways that were not possible before!!! Pros Makes communicating with my ministry EASY!! Integrates with systems we already use, like PCO check-ins Cons There is definitely not anything I don’t like about Clearstream. I obviously wish that it was free, but I have received awesome support from their team and they have made it well worth our time. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) No longer available to churches, only schools Review Source Response from Clearstream December 16, 2025 Hi Tyler, thank you for your kind words! We're so happy to hear you've enjoyed using Clearstream and working with our support team! Talk to a Capterra advisor for free and get results within 15 minutes.