# Page 4 | Clearstream Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Clearstream the right SMS Marketing solution for you? Explore 657 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158103/Clearstream/reviews --- Clearstream 4.8 (657) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Clearstream ## Showing most helpful reviews Showing 76-100 of 657 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jason S. Associate Pastor Religious Institutions Used the software for: Less than 6 months ### "New to Clear Stream and loving it " November 17, 2025 5.0 So far it's great, and we are excited to see how it helps us as we grow. We believe this will help us get out guests connected quickly. Pros This is helping us connect with New Guests and identifying them in an easy non-intrusive way!!!!!!!! Cons Not sure yet, I need some more time using it. We are using this as part of our guest service assimilation. So PC integration is great, but maybe being able to access it through PC would be helpful. Review Source Response from Clearstream December 4, 2025 Hey Jason! Thank you so much for the review! We're glad to hear you're enjoying Clearstream. We actually have an add-on with Planning Center that lets you send texts with your Clearstream number directly within People. More info on that here: https://clearstream.io/integrations/planning-center If you have any questions about how it works, our support team would be happy to help. Just reach out via the live chat in your account. :) JS James S. Youth Pastor Religious Institutions Used the software for: Less than 6 months ### "New Clearstream customer is satisfied but wishes for more!" May 21, 2025 5.0 I would rate my overall experience with clearstream a B. It has been a great tool but I wish that there was more. Other platforms such as gloo seem to offer more insight tools to use but clearstream is far more user friendly. Pros We have loved using clearstream and being able to easily communicate with families through text. Having email and text together has been amazing! Cons The phone app. I wish that pictures should up in the app when they were sent but for some reason they don't/ Alternatives considered [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Reason for choosing Clearstream Despite the price, the ease of use has set it apart. Switched from [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) While Clearstream costs more I find it far more user-friendly. Review Source Response from Clearstream May 27, 2025 Glad to hear you’re loving Clearstream. We are very close to pushing a major update to our iOS app (Android to follow), so keep an eye out for that. If you have questions about getting more insights, reach out to our support team: help@clearstream.io. We'd love to help! RF Ryan F. Founder Computer Software Used the software for: Less than 6 months ### "Clearstream from Lurie Childrens' Hospital" January 2, 2025 5.0 Sent about 50 messages through Clearstream to 80 family members and friends in order to keep them updated on my son's NICU stay and my wife's recovery from an unexpected pregnancy complication. We started literally calling them "Clearstream Updates" and they also served to force my wife and I to sit down and essentially journal what we wanted to share at any given moment. Appreciate you guys for playing a role in that. Blown away by what the product can achieve and how smooth it feels, given the size of your guys' group. Can tell you're good at listening to customers. Refreshing to interact with! Thanks again. Pros Product is simple to use, reliable, and reasonably priced. Clearstream did all the things I needed to keep 80 people up to date on my baby's hospital stay. Cons Some clunky UI limitations. Would be great if the app was as functional as the web client. Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing Clearstream Don't remember. Did a lot of Googling. Looked at Twilio, base SMS stuff, iMessage, etc. Ease of use, transparent low-commitment pricing, and the ability to meet the requirement to send mass texts drove the decision. Review Source RB Robert B. Pastor Non-Profit Organization Management Used the software for: 6-12 months ### "Love it so far!" March 28, 2025 5.0 Pros Love it so far! I love that it integrates with Planning Center! Cons The app is good but took a little getting used to. Switched from [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Gloo had auto responder texts using AI that we could not control and many times were incorrect. I reached out to them a couple of times and was told they could not be turned off and did not plan on changing things. Review Source MW Miranda W. Pastor of Operations Religious Institutions Used the software for: Less than 6 months ### "Great for communicating!" September 19, 2025 4.0 Pros I like the app and ease of use for scheduling and sending messages, it’s nice that it integrates with our other platforms as well. Setting up keywords and alternatives has been an easy process. Cons It’s not always intuitive on where I need to go to find reports such as who has unsubscribed from text messages. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) Product no longer sent free text messages/notifications to subscribers, they all had to have the app to receive messages. Review Source Response from Clearstream September 24, 2025 Hey Miranda, 👋 Thanks for leaving us a review! You can find a report with everyone who has unsubscribed in your settings, under reports. You can also create a dynamic list that will automatically update with all your opt-outs. If you have any questions on this, you can reach out through the chat icon in your account or here: help@clearstream.io. We’d love to help! AD Alix D. Covocational Church Planter Religious Institutions Used the software for: Less than 6 months ### "Enjoying the Experience!" April 7, 2026 4.0 It's been a great experience so far! I'm glad that there is a lot of opportunity for integration! The videos are helpful as well! Pros It's easy to use & organize the contacts we're following up with! I love that I can schedule texts! I also love the Dashboard area where I can see the feedback & statistics. Cons I wish the phone app had more functional features where I could try to resend a message that failed to send. Also, would love it if I could send e-mails from Cleastreatm Review Source AR Amanda R. Office Administrator Religious Institutions Used the software for: Less than 6 months ### "Great Customer Service!!" August 8, 2025 5.0 It's been great to be able to communicate with our church family so efficiently. Everyone seems to have been able to switch over to Clearstream with no problems and everyone seems to be enjoying it! Pros Customer support is amazing!! They are extremely helpful and quick! The chat feature has been very useful in getting us started on Clearstream! Cons We were shocked how quickly the credits add up! So thankful for custom packages to add more credits! Switched from [Remind](https://www.capterra.com/p/234436/Remind/) Cell phone providers stopped supporting groups outside of schools. Review Source MD Michael D. Lead Pastor Religious Institutions Used the software for: Less than 6 months ### "New Church Pastor loves Clearstream!" September 5, 2025 5.0 From customer service to tech support and ease of use, Clearstream is amazing. I appreciate the new church plant free service and will continue to be a client when the promotion expires. Pros I love being able to schedule text messages and send video messages. As a Pastor of a new church plant, sometimes I keep weird hours, and it allows me to communicate without imposing too much on my volunteers. Videos help give a personal touch to new people. Cons I have not experienced anything negative to this point. Clearstream has been very helpful, and I would strongly recommend to new church plants Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/) Reason for choosing Clearstream It's simplicity and promo for new church plants. Review Source RS Robert S. Associate Pastor Non-Profit Organization Management Used the software for: Less than 6 months ### "A Nice Working Platform" July 28, 2025 5.0 So far, the experience with Clearstream has been straightforward and on cue with what we expected. It has accomplished our goals. Pros This dedicated platform for mass texting and emailing has been working perfectly. Our various choirs have been receiving my weekly updates with precision. Cons As with most new tech platforms, it takes a bit of time to get used to the layout. I had to go hunting at first for some of the input sections but once you get used to the formats, it's pretty simple. Review Source BL Bryan L. Board Lead Religious Institutions Used the software for: Less than 6 months ### "Clearstream has helped us grow our engagement!!" October 20, 2025 5.0 Its been really great - we are a startup church and we worked with someone from the team to get our account set up and have been rocking it from that moment! Pros Its really user friendly - we love that multiple team members can be monitoring incoming texts and that we are able to personalize our outgoing text. Cons Well of course we'd love it if it was free ;) Honestly its the only thing that might make it better for us at this point is the ability to have a free account up to a certain number of credits. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream we liked the interface and the customer service was super helpful to set up our startup account. Review Source HS Hunter S. Student Pastor Religious Institutions Used the software for: Less than 6 months ### "Student Pastor" February 17, 2026 5.0 We’ve seen massive engagement increases of students and parents. Students are informed and responsive to our polls! Pros I love the way it is easy to configure from beginning to end. I love scheduling text out ahead of time. Cons The price point was the scariest part for us. We were on the fence but we had extra in the budget and made the jump. It has been totally worth it. Switched from [Subsplash](https://www.capterra.com/p/177932/Subsplash/) I was impressed with user friendliness and the app! Review Source BU Bethany U. Operations Manager Religious Institutions Used the software for: Less than 6 months ### "Pick Clearstream!" October 23, 2024 5.0 Phenomenal! Their tutorial videos are well-produced, and if I have further questions beyond those, their customer support is extremely responsive, knowledgeable, and friendly. Pros Very clean interface, very easy to use! Their support is absolutely amazing. The wide variety of features is also amazing–we most commonly use keywords and QR codes to promote events we're doing and communicate with attendees. I'm so appreciative of the Planning Center integration and am continually impressed with all the automation that affords me. Cons There was a slight learning curve with the fact that I can't see full chat history in the inbox, like I'll get a notification that someone replied to an automated message that went out, but I can't see the message they're replying to. But if I remember correctly I think they're actually working on that. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Textedly](https://www.capterra.com/p/150912/Textedly/)[Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Reason for choosing Clearstream Clearstream was the cheapest, nicest-looking, friendliest, seemed to have the best customer support, and most of all, integrates with Planning Center Review Source DT Don T. Internal Process Efficiency Auditor - Service Producer Religious Institutions Used the software for: 1-2 years ### "Nifty Simplified Texting Product" May 9, 2025 5.0 Pros The ability to automate text to members for things like Birthdays And Anniversaries. Cons The limited ability to capture more Data Points, like DOB, and have it feed back to Planning Center Review Source RL ROY L. Family Pastor Religious Institutions Used the software for: Less than 6 months ### "Clearstream works! " September 2, 2025 4.0 It has been a great transition from Remind. We are able to send out all of our information and everyone gets it now. Pros The admin page is easy to navigate. My church loves that this is not a group texting platform and they can respond without it going to everyone else. Cons Lol, the cost! We went from using a free platform to having to pay for Clearstream but I do enjoy what we have now. Alternatives considered [Gloo Messaging](https://www.capterra.com/p/230260/Gloo/) Reason for choosing Clearstream Clearstream was more user friendly than Gloo. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) No one wanted another app and remind made it mandatory to have the app to receive messages. Review Source JJ Jack J. Senior Pastor Religious Institutions Used the software for: 6-12 months ### "Clearstream is Amazing" August 25, 2025 5.0 It is an excellent program that helps me to communicate with members of my congregation and have the flexibility of sending information with links. Pros Great customer support and well worth the price. You get your monies worth. I highly recommend that if you need assistance in clearly communicating to your congregation. Cons Not able to add people by email only. Requires a cell phone number and that does not work well with older congregations that still use landline. Review Source BH Brad H. Student Ministries Pastor Religious Institutions Used the software for: Less than 6 months ### "ClearsStream-definitely useful" September 15, 2025 5.0 Overall, things have been fantastic. Customer support has been there when I first started learning this system; really appreciate that. Pros The ability to send mass texts to parents and teens in our student ministries. Having a direct form of communication has proved vital. Cons An inability to send PDFs; that has definitely hurt us coming from the former communication service we used. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) Remind wouldn't let us send text messages anymore. Review Source Response from Clearstream September 16, 2025 Hey Brad! Thanks for the review! If you need to send PDFs in a text message, you can include them when sending a note. More info: https://clearstream.io/features/note AS Adam S. Pastor Religious Institutions Used the software for: Less than 6 months ### "Great for ministry " July 22, 2025 5.0 So far our church is loving using it. We may expand for use in other ministries. It is nice to have multiple administrators as well. Pros Keeping people informed instantly. Nobody was reading emails anymore. Easy to use for mobile device. Cons I have not found a way to be able to attach a picture from a mobile device. I also cannot add people to groups from my phone. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) No longer allowed to use it. People were not getting messages Review Source SP Stefanie P. Communications Pastor Religious Institutions Used the software for: 1-2 years ### "Excellent Program" March 6, 2025 5.0 We've been using it for years and even with other options being available, we choose to stay with Clearstream. It's easy for our whole team to use, we're able to use polls, links, scheduled messages, and recurring messages. There is probably more that we haven't utilized but we're very happy with everything we've needed to use it for. Pros Clearstream is very user friendly and integrates with other programs we use. Their customer service has been very helpful and quick to find solutions to any issues I've had. Cons I wish you could access more through the app. We use polls a lot and I'm not able to see the poll results on the app. Review Source BD Briana D. Pastor Religious Institutions Used the software for: Less than 6 months ### "Great service " June 13, 2025 5.0 I’ve really enjoyed the platform. It’s easy to use. I enjoy the website and the app. Adding people is super easy as well. Pros Quick communication with my ministry and good responses. I am able to reach out to our communication quickly and effectively. Cons How much it costs to get new credits because our audience is growing. We may need to upgrade our plan to fix this issue. Alternatives considered [Pushpay](https://www.capterra.com/p/142580/Pushpay/) Reason for choosing Clearstream It seemed like an easier platform to set up and use. Review Source TD Traver D. Pastor Religious Institutions Used the software for: Less than 6 months ### "Product is worth the investment" May 30, 2025 5.0 Excellent! The user interface is easy-to-use, and the data/feedback is clear. All things being equal, Clearstream is the right choice. Pros Super easy to use, fair pricing, staff very responsive. If I had to rebuy this product, I'd certainly do it. Cons The user interface could use a snappy graphics update. While everything is super easy to use, the UX isn't on par with competitors. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream Year free for church plant, though I did upgrade one level. Review Source JD Jeremy D. Pastor Religious Institutions Used the software for: Less than 6 months ### "Great so far. Hoping for much more in the new year. " January 1, 2026 4.0 Overall as are enjoying it. Working in 2026 to get more groups organized for more detailed communication. Pros What I like most is their integration with Planning Center and the ease of sending out a quick text in the go cos the phone app. Cons I didn’t like how u couldn’t send an email out via the app and resulted into using the planning center app to do it there natively. As a pastor of a small church share u wear several hats, it’d be nice to be able to do it all from the app rather than needing to have my laptop with me all the time. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Reason for choosing Clearstream Can’t remember honestly. Looked at a ton. Review Source Response from Clearstream January 7, 2026 Hi Jeremy, thanks for your review! We're happy to hear you're enjoying using Clearstream so far. I'll pass along your feedback about emailing via the mobile app to our dev team as well! CC Cathy C. Technology Assistant Religious Institutions Used the software for: Less than 6 months ### "A wonderful asset to our ministry!" April 15, 2025 5.0 I love the feature of being able to send emails too. A few of our members do not text. We can view responses and a status of messages sent from the dashboard. Pros Ease of use and great support. I love that we can schedule text messages and emails! Cons That we cannot attach a PDF to a text message or an image or PDF to an email. Review Source Response from Clearstream April 16, 2025 Hey Cathy, Thanks for leaving us a review! I wanted to let you know you can send PDFs with our Notes feature. Notes might be a good solution for you as they can be sent as a text message. More info: https://clearstream.io/features/note. You should also be able to include images in your emails, but if you have any trouble with that, we'd love to help! You can always email our team at help@clearstream.io :) JJ Jesse J. Administrator Religious Institutions Used the software for: Less than 6 months ### "Trusted company" February 2, 2026 5.0 The customer service is truly great. They helped us with a tricky technical issue we had. They listen to your needs. Pros I love the features and dashboard. It has changed how we’re able to do ministry at our church. Gamechanger Cons Can’t think of anything I don’t like. Every thing that we’ve experienced so far has been incredible! Review Source Response from Clearstream February 18, 2026 Hey Jesse! Thank you so much for your kind review! We're so glad to hear you've enjoyed using Clearstream and that it's helped you connect with your church! If you have any questions or feedback, feel free to reach out via the chat in your account. We'd love to hear from you! BH Brian H. Pastor Religious Institutions Used the software for: Less than 6 months ### "Good for the price, but not for everyone" November 14, 2025 4.0 It fulfills its promises, and the one-month trial was great because it allowed me to try out the product before buying. I’ve been able to connect with the students better, especially first-timers, since I don’t have to share my personal phone number, which also protects my privacy. Pros I like that I can text the students in mass but have individual conversations when they text back. Simple interface that works with PCO Cons I want a cheaper tier. 1200 credits per month is a lot. 600 credits per month for 10 dollars would be ideal for me. Review Source Response from Clearstream December 4, 2025 Hey Brian, thank you for your review! Happy to hear you're enjoying Clearstream so far — and that you've been able to connect with your students. :) Unfortunately, we don't offer a cheaper tier right now, but I'll pass on your feedback for the future! LN Lisa N. Connections Pastor Religious Institutions Used the software for: I used a free trial ### "Great Customer Service" May 22, 2025 4.0 Customer service has been great! We had a free trial that we set up, but unfortunately with many other things we were implementing there was not time to set up Clearstream so our trial expired. I reached out to customer service and she immediately set us up with another free trial. I was grateful for her friendliness and how quickly she was able to get things set up. Pros We are still working with it to become familiar with the system. It seems user friendly so far, and I like how it interfaces with Planning Center. Cons I'm still working on figuring out how to push notifications to my email when we receive a text. So far notifications are only showing up in my Clearstream account. I will reach out if I continue to have difficulty with set up. Alternatives considered [Text In Church](https://www.capterra.com/p/142758/Text-In-Church/) Reason for choosing Clearstream The features seemed to fit what our congregation needs more than the other products. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.