# Best Freshchat Alternatives 2026 | Capterra

> Looking for alternatives to Freshchat? Find out how Freshchat stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/158117/Freshchat/alternatives

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# Alternatives to Freshchat

[4.1 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/158117/Freshchat/)

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## Top Freshchat Alternatives

Freshchat

* * *

Starting from:

₹1799/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.1 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Ease of Use

4.2

Customer Service

3.9

Features

4.0

Value for Money

4.0

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$8.75/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (24098)](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of Use

4.6

Customer Service

4.4

Features

4.6

Value for Money

4.5

* * *

Starting from:

$25/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Ease of Use

4.1

Customer Service

4.3

Features

4.4

Value for Money

4.2

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All Freshchat Alternatives

At a Glance

Top Alternatives for Freshchat

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4)
-   [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5)
-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)

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by Fin

[4.5 (1133)](https://www.capterra.com/p/134347/Intercom/reviews/)

Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers [Learn more about Intercom](https://www.capterra.com/p/134347/Intercom/)

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by Freshworks

[4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by Zoho

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by QualityUnit

[4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by Bitrix

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

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by Text

[4.7 (26)](https://www.capterra.com/p/10031687/Text-App/#reviews)

Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox. [Learn more about Text](https://www.capterra.com/p/10031687/Text-App/)

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by HubSpot

[4.4 (189)](https://www.capterra.com/p/182476/HubSpot-Service-Hub/reviews/)

Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. [Learn more about HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)

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## [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

by Text

[4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Text Request](https://www.capterra.com/p/167015/Text-Request/)

by Text Request

[4.6 (1193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Plug-and-play text messaging solutions to ignite customer engagement. Grab a demo to see it in action. [Learn more about Text Request](https://www.capterra.com/p/167015/Text-Request/)

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## [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

by Tiledesk

[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/)

Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

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## [TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

by TeamSupport

[4.5 (848)](https://www.capterra.com/p/87908/TeamSupport/reviews/)

Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships. [Learn more about TeamSupport](https://www.capterra.com/p/87908/TeamSupport/)

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Software Found In

-   [Live Chat Software](https://www.capterra.com/live-chat-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/)
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-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
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-   [Conversational Marketing Platform Software](https://www.capterra.com/conversational-marketing-platform-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)