# Freshchat Pricing 2026 | Capterra

> Learn more about Freshchat pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/158117/Freshchat/pricing

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# Pricing for Freshchat

[4.1 (117)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Write a Review!

## [Freshchat](https://www.capterra.com/p/158117/Freshchat/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Free

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Free plan includes:

-   10k MUV/Account
-   Bulk Actions
-   Chatbot
-   Chatbot Analytics
-   Conversation Labels

### Growth

₹1799

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Growth plan includes:

-   100k MUV/Agent
-   Assignment Rules
-   Basic Dashboard
-   Business Hours (Global)
-   Canned Responses

### Pro

₹4799

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Pro plan includes:

-   300k MUV/Agent
-   Advanced Automations
-   Advanced Dashboard
-   Agent Availability Report
-   Apple Business Chat

### Enterprise

₹69

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Enterprise plan includes:

-   400k MUV/Agent
-   Allowed Domains
-   Allowed Ips
-   Up to 5000 Bot Sessions/Month FREE
-   User Authentication(JWT)

## Popular alternatives to [Freshchat](https://www.capterra.com/p/158117/Freshchat/)

Looking to learn more about Live Chat software similar to Freshchat? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.

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by Zendesk

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

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[View all alternatives](https://www.capterra.com/p/158117/Freshchat/alternatives/)

## What do others say about [Freshchat](https://www.capterra.com/p/158117/Freshchat/) pricing?

Pricing RatingN/A

Value For Money[4.0(117)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Pros

Cons

[Read All 117 Reviews](https://www.capterra.com/p/158117/Freshchat/reviews/)

Read Full Reviews Below

Kate O.

CEO

Alternative Dispute Resolution, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

3.0

**

Ease of Use

1.0

Customer Service

2.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

50%

5/10

Reviewer Source

Source: Capterra

July 9, 2023

"I simply could not figure out how to use it"

**Pros:** Whenever I requested assistance, they would offer someone to assist me, but the person would then send me a whole bunch of highly technical tutorials and the jargon was over my head.

**Cons:** I could not figure out how to use or optimize it for my business. Also, it wouldn't integrate with ConvertKit.

**Switched From:** [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

Kate O.

CEO

Alternative Dispute Resolution, 1-10 employees

Used the software for: 1-2 years

**

Overall Rating

3.0

**

Ease of Use

1.0

Customer Service

2.0

Features

2.0

Value for Money

1.0

Likelihood to Recommend

50%

5/10

Reviewer Source

Source: Capterra

July 9, 2023

"I simply could not figure out how to use it"

**Pros:** Whenever I requested assistance, they would offer someone to assist me, but the person would then send me a whole bunch of highly technical tutorials and the jargon was over my head.

**Cons:** I could not figure out how to use or optimize it for my business. Also, it wouldn't integrate with ConvertKit.

**Switched From:** [LiveChat](https://www.capterra.com/p/62194/LiveChat/)

[Read All 117 Reviews](https://www.capterra.com/p/158117/Freshchat/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)