Who Uses This Software?

Manufacturing, Retail and Facility Management


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Pricing Details
    Significant discounts with volume and annual plans.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • gluu
  • www.gluu.biz/
  • Founded 2011
  • Denmark

About Gluu

Gluu is built to make it easier to execute complex, repeatable tasks that require collaboration. Unlike other task management software Gluu lets you design work flows and assign tasks to people with the rght organisational roles. Example: Create a template for "Regular employees" and track that your onboarding process is followed for every new colleague across all departments.


Gluu Features

  • Alerts
  • Collaboration Tools
  • Gamification
  • Gantt Charts
  • Mobile Access
  • Percent-Complete Tracking
  • Progress Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Task Assigning
  • Task Scheduling
  • Task Tracking
  • Time Tracking

Gluu Reviews Recently Reviewed!


A Starting Point for Managing your Business Processes

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Gluu is an easy to use and still actively developed business process management tool with a reasonable pricing. After comparing many tools in the market, we choose Gluu for mapping and documenting our business processes.  This tool is easy to use which enhanced the productivity of mapping, documenting and editing the processes we put into this system. It encourages the whole team to take part and contribute to the whole process mapping tasks.  The business development team from Gluu is also helpful at each stage of our process management project. They understand what we need, sharing their insights, and answering our queries in timely bases. They even collaborate with us when they are developing new features. I'm excited that I have found Gluu for managing our processes, and I would recommend this tool for anyone who starts to manage their internal processes.

Cons: The tool is more internal based, it would be good if it has a portal for external users' participation. I'm looking forward to seeing Gluu has more integration options with other business systems.

The software is an effective way to formalise your processes, and customer support is always on hand

Mar 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The process documentation / swimlane diagram drawing tool is really effective, and the ability to have documentation behind each activity in a process is invaluable. Also, the customer support is extremely good.

Cons: Sometimes it can be a bit fiddly when saving process documents, and it takes a little while to get used to the process drawing tool.

Overall: Documentation of all my processes so anyone can do the job

Great supportteam

Mar 29, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Gluu's support team is great. They have been very nice, helpful and fun to work with during our start. They answer fast and always solved my issue. It's been a real pleasure.

Gluu

May 12, 2015
5/5
Overall

Comments: ¿We have recently started on our journey towards continuous improvement here at Bisnode. Gluu will be our collaboration and communication platform to ensure a common way of working. It is very easy to use. Managers in all functions are about to start mapping processes with their teams. Everyone is excited about this engaging and collaborative approach. It will prepare us for value stream analysis and elimination of waste. It's a good platform with good support."

Pros: userfriendly, easy to implement

Vendor Response

by gluu on May 12, 2015

We're looking forward to supporting your journey towards continuous improvement. The road is challenging but the rewards can be great.

Quick start to BPM

Apr 24, 2015
4/5
Overall

Comments: To work collaboratively on the process change you need transparancy to reach af common understanding from the stakeholders. Of all the BPM solutions I know Gluu is by far the most easy to use and start. This matters since it allows you to develop a process oriented culture before you invest in any heavy duty software. Start simple and small with Gluu!

Vendor Response

by gluu on May 12, 2015

Thanks. Gluu has been tested with process hierarchies of up to 1.000 processes. So simple and small can be scalable also.

Gluu is great for getting top management and process owners involved in quality management....

Mar 12, 2015
5/5
Overall

Comments: Gluu is great for getting top management and process owners involved in quality management. I have 20 years experience with quality management in the food industry (ISO 22000 & ISO 9001), occupational health and safety (OHSAS 18001) and environmental management (ISO 14001). The challenge has always been how to engage colleagues beyond the quality function and how to ensure continuous improvement. Gluu is a great tool for making this easier. I can highly recommend it to quality managers.

Vendor Response

by gluu on March 12, 2015

We're happy for your vote of confidence. Most of our users don't perceive Gluu as a quality management platform. For them it is the place where co-workers collaborate on the common way of working.

Excellent tool

Mar 11, 2015
5/5
Overall

Comments: I've worked with a lot of business process software. With Gluu I have finally found a simple, basic combination of lean management, process mapping and communications. It's so simple to use and implement. I can recommend it to those that don't want to use Visio but still don't want to invest heavily in enterprise BPM software.

Pros: Easy to use and an excellent platform for documenting and communicating your processes.

Cons: I haven't found any yet.

Vendor Response

by gluu on March 11, 2015

Appreciate the good feedback. When you do find cons then submit them as ideas through our user feedback system. We take this very seriously.

Easier proces handling with Gluu

Mar 11, 2015
4/5
Overall

Comments: ¿We're now transferring our process documentation from SharePoint, Word and Visio to Gluu. Gluu is much simpler to use, more visual and process documentation is much simpler to maintain. Everyone is getting involved. I can highly recommend this work platform - also to smaller companies such as TimeLog. It fits well with an ERP system such as TimeLog's"

Vendor Response

by gluu on March 11, 2015

Thanks. We're planning more integrations to ERP systems, so you target data can be included in your processes.

Business Processing Mapping for SME's

Jun 17, 2014
4/5
Overall

Comments: Although I have had experience with large BPM projects in other countries using tools such as ARIS, QPR, Intalio, VISIO etc., these are not options for the smaller company i.e. SME. The political and economic environment in Zimbabwe is challenging and I need something that will allow me to map and document existing processes quickly, simply and cost effectively. I am trying to engender a fairly detailed level of understanding of the key activities/processes, clarify roles and develop process ownership and accountability from a small, relatively unsophisticated user base. I am also developing job descriptions for each role as I go along¿as part of an evolving performance management system. I am delighted and excited to have found Gluu.biz to facilitate all of this, and so am doing a proof of concept for the Owner-MD, using one or two focus areas. We intend to then upgrade to allow us to work through more processes. By the way, I see a huge market here for this tool and so will be looking at it for some more of my clients in time¿

Pros: * Quick and easy to use * Allows all relevant process information to be stored in one place (central repository) * Socially interactive structure engenders participation & idea generation * Affordable

Cons: * Internet access is not available to all business owners / key users and so an ability to print or produce a document (Standard Operating Procedure) is still required in some instances.

Vendor Response

by gluu on March 11, 2015

Thank you for this review! We have now enhanced our printing features to make it easier in those work situations where there is no internet access.

Gluu is a Must Try Paperless Process Application

Jun 17, 2014
5/5
Overall

Comments: I really like Gluu's elegant simplicity. It is precisely what I thought it would be and that is great. In my mind, it almost seems crazy to say, because it is so self evident. However, since the late 80s, I have spent considerable amounts of time simply educating decision makers about why and how process mapping can improve the organisation. Gluu takes this notion to the next level and provides a vehicle for organisations to reflect on their processes in a dynamic way. However, if people don't get why process mapping is important, (or are defensive or fearful of it), to begin with, they won't get the significance of Gluu as an organisational tool. I highly recommend trying it out. Why not, the first four processes are free so it is an app you can play around with. For any 'start up' or small business this is a must have process solution to help you turbo charge process improvement into the future. Rod Upward Organisational Development / Biz Transformation Consultant

Pros: Elegant simplicity Makes reflecting upon and updating organisational processes a breeze Makes collaborating on, reviewing and enhancing organisational processes a pleasure Able to access and use one to four processes for free without a time limit.

Cons: None, unless your organisation is of the 'command and control' variety - that does not want to engage its people and process owners heads and hearts - in continuously improving.

Vendor Response

by gluu on March 11, 2015

Much appreciated. Since this review was posted we have enhanced our rights management as well as the ability to review change logs and roll back. A few treats for those that do want and need control with formal work instructions