---
title: "Kustomer Pricing 2026 | Capterra"
description: "Learn more about Kustomer pricing plans including starting price, free versions and trials."
source_url: "https://www.capterra.com/p/158128/Kustomer/pricing/"
page_type: "pricing"
language: "en"
---

# Kustomer Pricing

- Overall rating: 4.7 out of 5 from [80 reviews](https://www.capterra.com/p/158128/Kustomer/reviews/)
- Starting at $89.00 per month
- Free trial: Not available
- Free version: Not available
- Credit card required: Not provided by vendor

---

## How much does Kustomer cost?

Kustomer has **2 different plans**. The pricing **starts at $89 per user per month**.

### Enterprise

- Price: $89.00
- Billing: Per User, Per Month

#### Enterprise plan includes:

- Multi-Channel Communication
- Voice Provider Integration
- Proactive Service
- Actionable Integrations
- Business Process Automation
- Standard and Custom Reporting
- Multilingual Support
- Satisfaction Measurement and Reporting
- Language Detection
- Sentiment Analysis

### Ultimate

- Price: $139.00
- Billing: Per User, Per Month

#### Ultimate plan includes:

- Workflow & automation options
- Data storage
- Agent productivity
- Knowledge base
- Notifications
- Security

---

## How does Kustomer compare to other alternatives?

Kustomer's $89 per user per month starting price is toward the higher end compared to its best alternatives; alternatives start between $15 and $55.

Kustomer pricing comparison

| Product | Plans | Starting price | Free version | Free trial | Value for Money |
| --- | --- | --- | --- | --- | --- |
| Kustomer — 4.7 out of 5 ([80 reviews](https://www.capterra.com/p/158128/Kustomer/reviews/)) | 2 plans | $89.00 /user/mo | Not available | Not available | 4.4 |
| [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,090 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 |
| [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,788 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 |
| [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 ([3,472 reviews](https://www.capterra.com/p/124981/Freshdesk/reviews/)) | 3 plans | $19.00 /user/mo | Available | Available | 4.4 |
| [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) — 4.7 out of 5 ([590 reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)) | 5 plans | $24.17 /mo | Available | Available | 4.5 |

---

## Price & value in reviewers' words

* * *

5 out of 5 stars

> "The tool is not cost effective compared to alternatives."

Reviewer: Mcsomb O.

Role: Plant Inspector

[Check all reviews](https://www.capterra.com/p/158128/Kustomer/reviews/)