--- title: "shopdesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about shopdesk Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/158140/shopdesk/" page_type: "product" language: "en" --- # shopdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) shopdesk ## What is shopdesk? Shopdesk is a cloud-based Retail Management Software and E-commerce platform for Small and Medium Enterprises (SMEs). It is a device-independent solution that helps you sell in stores and online by managing inventory and books, all in one place. Shopdesk doesn't only work online, it keeps your sales going even when you're not connected. ## What is shopdesk used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $40 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for shopdesk?[Manage this product listing](https://www.g2.com/products/shopdesk/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### shopdesk 5.0 (4) VS. [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting Price $40 Per User, Per Month Starting Price $495 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.7 (85) Value For Money 5.0 (4) Value For Money 4.8 (84) Customer Service 5.0 (4) Customer Service 4.8 (85) ## shopdesk alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/) [4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/) [Bman](https://www.capterra.com/p/199764/Bman/) [4.8 (34)](https://www.capterra.com/p/199764/Bman/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199764/Bman/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) ## FAQs about shopdesk Overview ### What company size and specific industries is shopdesk built for? shopdesk is designed for retailers of all sizes, including small businesses, mid-market companies, and larger operations. It is built for retail sectors such as fashion, groceries, and clothing, making it suitable for businesses that sell physical goods across these categories. Features and Usability ### What are the key features of shopdesk? shopdesk offers forecasting, CRM, email marketing, employee management, inventory management, and order management as core features. It also includes point of sale (POS), purchase order management, returns management, multi-location support, eCommerce management, mail order, and reporting/analytics for sales, stock, and order workflows. Getting Started and Support ### What training and onboarding options does shopdesk offer? shopdesk provides webinars and documentation for team training. Webinars can support guided instruction and live Q&A, while documentation offers written reference material for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does shopdesk offer? shopdesk provides chat support for customer assistance. Support interactions are handled through this channel, giving users a direct way to ask questions and get help during use. ## Features AI summary Based on 617 Retail Management Systems reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating Retail Management Systems: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) shopdesk includes other capabilities that Capterra reviewers also rate as important, such as **Multi-Location** (**60%**). This feature gives businesses a clearer way to manage operations across multiple stores or sites, helping teams coordinate stock, oversee activity by location, and keep day-to-day retail processes organized. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Email Marketing Create and send email blasts/campaigns Employee Management Track employee schedules, availability, and performance across projects and tasks Forecasting Form predictions based on past and present data/trends Inventory Management Track and manage inventory levels to maintain proper supply shopdesk 13 features ### All Features - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Forecasting: Form predictions based on past and present data/trends - Inventory Management: Track and manage inventory levels to maintain proper supply - Mail Order: Facilitate the process of ordering and the mail delivery of products - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Purchase Order Management: Create, send, and track purchase orders and their statuses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold --- Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 5.0 (4) Free Trial Free Version Basic $40.00 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IA iqra A. ### "branch to branch association" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 22, 2017 its very helpfull and its easy to use i like it for my hotel it has features & functionality it give good customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Afaq N. ### "Cloud Point of Sale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 22, 2017 I'm here running my 3 Shops on Cloud pos shopdesk. its really easy, Simple and affordable. And they are giving satisfactory Services. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF mirza F. Manager Restaurants ### "Cloud pos system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 21, 2017 It connects our branches. And i am glad to use this product for my own business. this is very helpful. Shopdesk helpful software . Pros offline feature. Cons It is online as well as offline. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Adnan A. ### "offline cloud pos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2017 This product works online as well as offline. It is the Best POS Software. It is e-commerce platform for MAC, PC & iPad. Which helps you sell in stores and online by managing inventory and books, all in one place on the cloud. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.