# shopdesk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about shopdesk Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more.

Source: https://www.capterra.com/p/158140/shopdesk

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# 

 shopdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

shopdesk

## What is shopdesk?

Shopdesk is a cloud-based Retail Management Software and E-commerce platform for Small and Medium Enterprises (SMEs). It is a device-independent solution that helps you sell in stores and online by managing inventory and books, all in one place. Shopdesk doesn't only work online, it keeps your sales going even when you're not connected.

## What is shopdesk used for?

[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$40

Per User, Per Month

Free trial  
available

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Do you work for shopdesk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shopdesk.co/&name=shopdesk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### shopdesk

5.0 (4)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$40

Per User, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

3.8 (85)

Value For Money

5.0 (4)

Value For Money

3.6 (84)

Customer Service

5.0 (4)

Customer Service

3.6 (85)

## shopdesk alternatives

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

[Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/)

[4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/)

Starting price

$0.01

Per User, Per Month

[Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/)

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,280)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

[Learn More](https://www.capterra.com/p/207944/PayPal/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Email Marketing

Create and send email blasts/campaigns

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Forecasting

Form predictions based on past and present data/trends

Inventory Management

Track and manage inventory levels to maintain proper supply

shopdesk 13 features

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Facilitate the process of ordering and the mail delivery of products

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

Create, send, and track purchase orders and their statuses

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Get Advice

We can help you find the software with the features you need.

Features

5.0 (4)

5.0

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

Free Version

Basic

$40.00

Per User,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

IA

iqra a.

### "branch to branch association"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 22, 2017

its very helpfull and its easy to use i like it for my hotel it has features & functionality it give good customer support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Afaq N.

### "Cloud Point of Sale"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 22, 2017

I'm here running my 3 Shops on Cloud pos shopdesk. its really easy, Simple and affordable. And they are giving satisfactory Services.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

mirza f.

Manager

Restaurants

### "Cloud pos system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 21, 2017

It connects our branches. And i am glad to use this product for my own business. this is very helpful. Shopdesk helpful software .

Pros

offline feature.

Cons

It is online as well as offline.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Adnan A.

### "offline cloud pos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2017

This product works online as well as offline. It is the Best POS Software. It is e-commerce platform for MAC, PC & iPad. Which helps you sell in stores and online by managing inventory and books, all in one place on the cloud.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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