Cockpit ITSM

Cockpit IT Service Manager


5 / 5
1 review


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $44.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cockpit ITSM
  • www.cockpit-itsm.com/
  • Founded 2005
  • France

About Cockpit IT Service Manager

ITSM solution that integrates asset management, task scheduling, ticketing, and more.


Cockpit IT Service Manager Features

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Procurement Management
  • Remote Control
  • Self Service Portal
  • SLA Management

Cockpit IT Service Manager Reviews Recently Reviewed!


Capterra loader

I love it. Just wished it had more features.

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the simple UI and the ability to manage multiple machines. It's intuitive and easy to get around. I also like the integrated terminal. In fact it does what it does really well.

Cons: One word. Features - a lack thereof. I wish it has a few features of foreman/katello or puppet regarding orchestration and vm life cycle management.

Overall: I get an at-a-glance view of some of our most important machines and I'm able to administer them while on the go or while relaxing after hours if need be.