UPshow

UPshow

4.5 / 5 16 reviews

Who Uses This Software?

Businesses where shareable moments naturally occur and whose TVs are underutilized as a marketing tool. Shareable moments = being social with friends, family fun, #foodporn, tourist moments & more.


Average Ratings

16 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • UPshow
  • www.upshow.tv
  • Founded 2015
  • United States

About UPshow

UPshow will be the reason your customers look up from their phones, and smile, at the TVs in your venue. Fully customize your own channel that's the perfect mix of Digital Signage, customer-generated content, Games and Social Media TV. Setup is a breeze and the platform is fully controlled from any device.


UPshow Features

  • Automatic Player Updates
  • Content Scheduling
  • Media Library
  • Multi-Screen Support
  • Remote Deployment

UPshow Reviews Recently Reviewed!


Easy to work with and polite.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can make one phone call to support at Upshow and can have all of our changes made within a day. Love it! Guests also love feeling like they're part of the action.

Cons: It freezes up sometimes and stays on the same screen for days, or until it is reset. Other than that, it is great!

Great product, awesome team to support it

Jan 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is excellent, they are open to suggestions and growth based on your experience as a user, customers at the restaurant love it

Overall: Not a con necessarily but early awaiting new features and product growth, there are definitely new avenues to explore that are entirely possible and being worked on now as far as I know.

Being able to capture all of this UGC is invaluable.

Jan 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Very little maintenance on our part. Dual functionality of being able to advertise to my guests and get them involved in the promotion of our product is amazing.

Cons: The connectivity issues that we have, but view this more as an internal WIFI issue. Also dislike when users spam us with their puppy pictures or kids senior portraits that aren't relevant to being in our bar and listening to live music (though of no fault to Upshow).

Great tool for my business

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simple application makes it easy for every day use The features are great and very good for content Lots of options. Lots of great customer support.

Cons: Only using certain files for spotlights and having to only use public accounts would like to have more availability on space in spotlight app

My experience has been nothing less than flawless, perfect for both customer and account!

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. All features available on desktop and mobile, and user friendly, and most importantly time efficient. Everyone's time is precious in this industry, so to be able to set up sports, fun/funny video's, trivia, promotions, pictures, etc so quickly and visually appealing.

Cons: Maybe being able to set up the times for the sports videos and trivia myself. There's somethings I wants shown at certain times, and sometimes the others I could do with out late at night for example. Each time I change category I have to reach out again to adjust timing.

Engages customers well.

Jan 21, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a fun and engaging way for customers to feel involved and part of the atmosphere. Also it adds to posts with your hashtag being out in the world.

Cons: Logging in is difficult and takes a long time, using the remote control. It would also be great if deleting pictures was easier to do in bulk, instead of one at a time.

Overall: Engaging customers

With over 3 million impressions we would rate the value of UpShow at 10 STARS!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software allows you to track the number of people reached by your customers' posts. With this information, our team is able to easily conclude that through UpShow we reach more people per dollar spent than any other advertising outlet, 3 millions impressions and counting!

Cons: Content screening has been a challenge at times . Monitoring the content and making sure that only relevant material appears becomes a daily chore.

Overall: Our customer experiences have been viewed 3 million times since the start of using UpShow. Great Value!

We love Upshow! The team at Upshow is so accommodating and helpful!

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It aggregates our social tags in one place. It also encourages engagement from our members/drop-ins to post about Solace because they love getting their posts up on the big screen.

Quick responding and helpful team that supported our business growth.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software allows us to customize our message to our guests depending on the services or specials for the day. In addition, we can educate our guests on our services and share actual guest experiences.

Cons: The ability to customize the formats of the main screens as we would like to freshen up the look every quarter.

Overall: Business branding and engaging the customer while there is time to spare.

Good, really like the upgrades

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We really like when UpShow does any upgrades. It helps keep things fresh and new. The new Trivia feature is really cool, gets customers involved.

Cons: Sometimes we have issues switching over channels or games. Takes a little while for either to load. Also it is hard sometimes to track appropriate content on certain channels, as we are a family business.

Overall: Promotion, added entertainment elements to our bowling nights.

Nothing but great things.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Billboard capabilities on the Spotlight feature makes it easy to post ads and events happening in our venue.

Overall: The team is great to work with. The only thing I can think of is sometimes it loses connectivity to wifi but that is more than likely on our end. Large venue.

UPshow is such a fun addition in our bars!

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how interactive it is. Our customers absolutely love seeing themselves on our tvs and it really adds to their experience. It's so easy to use from an administrative standpoint. I can quickly add spotlights to our our locations without taking too much time out of my day.

Cons: We've had a few issues with the software not working correctly. Typically the device gets replaced right away so it's not a big deal. I haven't been able to fully use the connected commerce tool yet because of the way our social media accounts are set up, but I'm looking forward to using that tool.

Overall: It adds to our brand and the customer experience.

Upshow is about money they are not about the customer. Buyer beware- cancellation is difficult theya

Oct 04, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: it is productive and helps a great deal with social media marketing- it gets you the impressions for sure

Cons: they are sneaky, won't cancel your account even after the term is up- asked them to cancel a snap filter they did not just keep on billing us.

Vendor Response

by UPshow on January 09, 2018

Thank you for your feedback, we're glad to hear that UPshow has made a meaningful impact on your social media marketing. The communication issues you stated regarding a cancellation request are not the UPshow way, and I'm glad that we promptly took care of you. Most of all, we're excited that you decided to stay on board and are a top performing customer!

Upshow Review

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love the program. It's fun and let's guests be involved. It links right up with instagram which makes it easy to use and enjoy.

We Got the Social Prescence We Were Looking For!

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've already referred them to other friends with businesses

Overall: Upshow enabled us to be socially relevant in a fun and engaging way. We've spent years bobbing and weaving Facebook's business policies and watching successful campaigns fall to their ever changing rules. We're horrible at twitter. We weren't using our Instagram. With upshow, we've found an audience and the engagement we were longing for, and an opportunity to sharpen our brand focus.

UPShow will never let you down!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: These guys are amazing and easy to work with! I've never had to even wait 5 minutes to get an answer to a question or issue. That in itself makes it easy to always have UPShow on every other screen at any time. They always find a way to make it better month by month, either with visual updates or new partners. I have found it an absolute benefit and pleasure to work with them! I can't see our bar group working with any other team!