Who Uses This Software?

Businesses where shareable moments naturally occur and whose TVs are underutilized as a marketing tool. Shareable moments = being social with friends, family fun, #foodporn, tourist moments & more.


Average Ratings

41 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • UPshow
  • www.upshow.tv
  • Founded 2015
  • United States

About UPshow

UPshow is changing the way businesses do TV. Fully customize your own channel that's the perfect mix of Digital Signage, customer-generated content, trivia/games and Social Media TV. Setup is a breeze and the platform is easily controlled from any device. Plus, if you're looking to get rid of cable, UPshow will cancel it for you! No effort/anxiety on your part, just an express path to your TVs becoming ROI-drivers.


UPshow Features

  • Automatic Player Updates
  • Content Scheduling
  • Media Library
  • Multi-Screen Support
  • Remote Display Management

UPshow Reviews Recently Reviewed!


My experience has been nothing less than flawless, perfect for both customer and account!

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. All features available on desktop and mobile, and user friendly, and most importantly time efficient. Everyone's time is precious in this industry, so to be able to set up sports, fun/funny video's, trivia, promotions, pictures, etc so quickly and visually appealing.

Cons: Maybe being able to set up the times for the sports videos and trivia myself. There's somethings I wants shown at certain times, and sometimes the others I could do with out late at night for example. Each time I change category I have to reach out again to adjust timing.

Vendor Response

by UPshow on March 13, 2018

Thanks Blanca, you are the Ultimate UPshow Power User!

A wonderful addition to our bar / dining area...much more engaging than a sports or news channel

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to program and operate. Mobile app is great for off site modifications. Great feedback from the employees and guests. the ability to create a customized feed is what sets this apart.

Cons: Military timing AND on Chicago time makes it challenging to use the scheduling features. Lack of ability to copy existing spotlights~having to recreate from scratch if we want to run a spotlight 10 times a day for maximum exposure is VERY time consuming for a daily special

Overall: It allows us to have a "SCREEN" in the bar & dining room without being a sports or news channel. I never wanted that kind of vibe. This allows us to create our own atmosphere for tourists from all over the world AS WELL as locals who frequent our establishment

Vendor Response

by UPshow on July 20, 2018

Thanks Al for your feedback and for being a great UPshow partner. An improved scheduler within the Spotlight builder is on our product roadmap and I love your idea for a Spotlight duplicator - will share that with our dev team.

Capterra loader

We love UPshow and it's a lot of fun for us and our guests.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is so easy to use and pretty intuitive. I love being able to share our own highlights while making it interactive for the customer.

Cons: It would be great to have editing within UPshow for our spotlights. One less step I have to take to make our graphics the right size the better. I would also love to be able to customize the order and frequency of things more as well. While I love having some options now, I would love to have more options.

Overall: We run quite a bit of promotional events in our facility. This allows us to promote our events on a continuous loop to our active customers.

Vendor Response

by UPshow on July 20, 2018

Tess, thank you so much for the review, your feedback is much appreciated. Strike City is an amazing venue and the ideal UPshow partner, I visited when I was in Charlotte 2 years ago.

Your concept for editing functionality to be added to the Spotlight creator is a great one and I've already shared it with our product team. Thank you again!

Quality, easy to work, user friendly

Jul 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to customize so much, to set certain date/time limits. The website is very easy to navigate and is simplistic but also offers a wide variety of options. The ability to link with Instagram is also a nice feature.

Cons: I wish that the text options that overlay the pictures were more diverse. Sometimes I need to pick a different color so that it would show up better and I am unable to do so. Having a variation in fonts would also be nice.

Overall: The ability to market our venue on social media through customer involvement. UpShow also allows us to make our guests feel special and valued by shouting out them or their friends/loved ones for special occasions.

Vendor Response

by UPshow on July 20, 2018

Thanks Virginia for your feedback, I'm glad you've been having such a great experience with UPshow! Your ideas around new features for creating & customizing Spotlights are really good and I've already shared with our Product team.

Seems easy to edit

Jul 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the visibility and interactive capabilities it provides for guests and staff members alike. Customers get a kick out of seeing their photos instantly uploaded.

Cons: I get complaints from people who upload using correct hashtags but their photos do not appear while they are in the store. Usually it is because their social media profiles are private.

Overall: Our customers advertise for us by posting our food, location, drinks etc on their social media ccounts.

Vendor Response

by UPshow on July 24, 2018

Thanks Sarah for taking the time to provide a review. El Hefe has one of the best branded screens in the entire UPshow network and we're proud to have you as a partner.

Good, really like the upgrades

Jan 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: We really like when UpShow does any upgrades. It helps keep things fresh and new. The new Trivia feature is really cool, gets customers involved.

Cons: Sometimes we have issues switching over channels or games. Takes a little while for either to load. Also it is hard sometimes to track appropriate content on certain channels, as we are a family business.

Overall: Promotion, added entertainment elements to our bowling nights.

Amazing Business Tool

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of use was very important to us when we were reviewing software for business. The Upshow team made the set up easy and the support after has been very timely.

Cons: The only downside is with any internet based software, you are at the mercy of the internet provider. Sometimes it is slow while uploading new content

Overall: Upshow solved our issue where we have 3 tv's and did not know how to run content on it. The previous owner paid crazy money to Direct TV for only canned videos and we can customize to our services. The social media interaction really brings the customer closer to our business.

Being able to capture all of this UGC is invaluable.

Jan 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. Very little maintenance on our part. Dual functionality of being able to advertise to my guests and get them involved in the promotion of our product is amazing.

Cons: The connectivity issues that we have, but view this more as an internal WIFI issue. Also dislike when users spam us with their puppy pictures or kids senior portraits that aren't relevant to being in our bar and listening to live music (though of no fault to Upshow).

Vendor Response

by UPshow on March 13, 2018

Beth, Bobby McKey's is consistently one of the top venue's in the UPshow network, and we're so glad you love the platform!

Upshow is about money they are not about the customer. Buyer beware- cancellation is difficult theya

Oct 04, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: it is productive and helps a great deal with social media marketing- it gets you the impressions for sure

Cons: they are sneaky, won't cancel your account even after the term is up- asked them to cancel a snap filter they did not just keep on billing us.

Vendor Response

by UPshow on January 09, 2018

Thank you for your feedback, we're glad to hear that UPshow has made a meaningful impact on your social media marketing. The communication issues you stated regarding a cancellation request are not the UPshow way, and I'm glad that we promptly took care of you. Most of all, we're excited that you decided to stay on board and are a top performing customer!

With over 3 million impressions we would rate the value of UpShow at 10 STARS!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Software allows you to track the number of people reached by your customers' posts. With this information, our team is able to easily conclude that through UpShow we reach more people per dollar spent than any other advertising outlet, 3 millions impressions and counting!

Cons: Content screening has been a challenge at times . Monitoring the content and making sure that only relevant material appears becomes a daily chore.

Overall: Our customer experiences have been viewed 3 million times since the start of using UpShow. Great Value!

Everything that upshow promised has been delivered.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Keeping guest entertained while waiting for drinks to be made at our bar. I think it helps with the guest feeling like they are waiting for a long period of time.

Cons: I wish more people submitted more pictures to be displayed on screen. We have really tried to get our guest to use it more, but are not having the success we were hoping for.

Overall: Keeping guest entertained in our establishments.

Vendor Response

by UPshow on March 13, 2018

Thanks Daniel for the review. Our Customer Success team will be in touch with ideas for boosting engagement.

Fun and easy to use!

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have seen my social media engagement increase over 100% since I started using upshow! It helps to create active social media conversations that happen immediately...while people are still in my studio! It's awesome!

Overall: I feel like the only con was fixed...now pictures and videos can be uploaded with one hashtag rather than having to use two hashtags.

Vendor Response

by UPshow on March 20, 2018

Thanks Violet for your review, it's been great having you as a longstanding customer!

We Got the Social Prescence We Were Looking For!

Jan 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: I've already referred them to other friends with businesses

Overall: Upshow enabled us to be socially relevant in a fun and engaging way. We've spent years bobbing and weaving Facebook's business policies and watching successful campaigns fall to their ever changing rules. We're horrible at twitter. We weren't using our Instagram. With upshow, we've found an audience and the engagement we were longing for, and an opportunity to sharpen our brand focus.

We love Upshow! The team at Upshow is so accommodating and helpful!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It aggregates our social tags in one place. It also encourages engagement from our members/drop-ins to post about Solace because they love getting their posts up on the big screen.

It's been a HIT with our department!

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The auto updating that pulls from the pre-programmed Instagram and twitter feeds is great! It basically manages itself.

Cons: The admin portal would operate easier it the content had checklist for each item that would allow you to select multiple items at once for deletion. It would also be a great idea to have a "Blast" feature that would allow you to interrupt the broadcast and send an urgent message.

Vendor Response

by UPshow on March 13, 2018

Thanks Benjamin for your review and feedback! The "blast" feature is a great idea and I'll share it with our Product team.

Easy to work with and polite.

Jan 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can make one phone call to support at Upshow and can have all of our changes made within a day. Love it! Guests also love feeling like they're part of the action.

Cons: It freezes up sometimes and stays on the same screen for days, or until it is reset. Other than that, it is great!

Vendor Response

by UPshow on March 13, 2018

Thanks Denice, glad you love the product and our support team!

Capterra loader

Valuable business tool!

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I utilize the platform for a variety of visual content. It engages our guests and lends to longer stays and increased revenue.

Cons: We are currently working to get the trivia aspect to allow "Trivia Night" competitions. It's taking longer than expected.

Overall: We are increasing our average check by engaging our customers with visual entertainment.

Easy to use

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Use and format are simple and fast to update. Easy to track and input items. Easy to usae from desktop or mobile phone.

Cons: Need more Backgrounds for all holiday. Uploading from our end is not always the best quality. There should be one for every holiday, even if a minor holiday.

Vendor Response

by UPshow on July 20, 2018

Mark, thanks for your feedback and 5 stars across the board! I'm glad using the platform has been simple for you across all devices. I'll share your feedback with our design team regarding Spotlight backgrounds and holidays.

UPshow is such a fun addition in our bars!

Jan 18, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how interactive it is. Our customers absolutely love seeing themselves on our tvs and it really adds to their experience. It's so easy to use from an administrative standpoint. I can quickly add spotlights to our our locations without taking too much time out of my day.

Cons: We've had a few issues with the software not working correctly. Typically the device gets replaced right away so it's not a big deal. I haven't been able to fully use the connected commerce tool yet because of the way our social media accounts are set up, but I'm looking forward to using that tool.

Overall: It adds to our brand and the customer experience.

UP UP and a YAY!

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Its east to "curate" the photos and add graphics for our own events.

Cons: if we don't update it often, it becomes background so staff aren't noticing it anymore. I don't see a lot of guests interaction. I'd like it to work with facebook too

Overall: easy set up

UPshow has been a reliable and influential partner for us at Navy Pier.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: UPshow has real-time social capabilities that allow us to share content in an instant. Users enjoy seeing their content on display for thousands of daily visitors to Navy Pier.

Cons: The internet connection can sometimes cause our screens to shut down/turn off... but the UPshow team is quick to reply and fix.

Vendor Response

by UPshow on July 25, 2018

Thanks Harry for the review! Team UPshow has been proud to have Navy Pier as a long-time partner and consistently top-performing venue.

Quick responding and helpful team that supported our business growth.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software allows us to customize our message to our guests depending on the services or specials for the day. In addition, we can educate our guests on our services and share actual guest experiences.

Cons: The ability to customize the formats of the main screens as we would like to freshen up the look every quarter.

Overall: Business branding and engaging the customer while there is time to spare.

Easy to use

Jul 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simply to set up, simple to use. The administration side is easy to work with. I like how they do updates and have interactive games.

Cons: More information on the whats being streamed or shown. How often it updates, more examples on the channels content. Would like to know instead of just trying them out to see what they are.

Overall: Marketing, customer interaction

Vendor Response

by UPshow on July 20, 2018

Chad, thanks so much for your feedback. I'm glad you find the platform simple to use and enjoy the content. I like your idea around a back end preview function for admins and will share that with our dev team. Thanks for being a great partner!

Capterra loader

It is easy to use and enhance upshow

Jul 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use, and the ability to use how you want. I can update as needed and change pictures and or change or take out pictures people post that are not following our guidelines.

Cons: If there a problem, I have had no customer support. I have contacted customer support thru chart and or email, and have never received a response back. My local rep has been helpful.

Vendor Response

by UPshow on July 20, 2018

Kent, thank you for taking the time to post your review. I'm glad you've found the platform easy to use and as we add new features, we're focused on making sure simplicity is always a key characteristic.

This feedback regarding customer support is helpful, and I'm going to investigate the logs to understand how the mark was missed with our support team and will remedy.

Thanks for being a great partner!

Engages customers well.

Jan 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a fun and engaging way for customers to feel involved and part of the atmosphere. Also it adds to posts with your hashtag being out in the world.

Cons: Logging in is difficult and takes a long time, using the remote control. It would also be great if deleting pictures was easier to do in bulk, instead of one at a time.

Overall: Engaging customers

Great for Bars & Restaurants

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to have your various social media feeds displayed in location to help promote user generated content!

Cons: It would be cool if Facebook could be linked to it as well because I think most people opt to use that platform over twitter. At least that is the case in my local area and demographic in the bars I serve

The Social Media Wall Everyone Wants

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a very professional look to it. Other social media TVs don't even come close to the look, feel, and options for users. The dashboard incorporates a robust backend allowing for spotlights (for sponsors, commercials), as well as, a cool list of high-engaged users like a leaderboard.

Cons: Nothing. I've used it twice - keep coming back for more.

Overall: Overall experience was seamless. It started with a quick email to say, "we're in with UPShow once again", continued with an online registration form, and ended with an on-site technician to set it all up.

Capterra loader

UPshow is a great product with a great team behind it!

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: UPshow is very simple to use. Within a few minutes, we were bringing great content to our bar guests. I love that I can schedule Marketing Screens so that they expire after the event has run. I wish all of our systems were this seamless.

Cons: This is a double edge sword, but while I love how easy UPshow is to use, there are times that I would like to curate how frequently (and which of) my screens appear.

Vendor Response

by UPshow on July 24, 2018

Thanks Mark for your review and feedback! I'm glad the platform is simple for you to use and take control of the TVs at your bar. Your comment around additional controls really resonates with us, and it's something we will work into the next version of the Control Panel.

Nothing but great things.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Billboard capabilities on the Spotlight feature makes it easy to post ads and events happening in our venue.

Overall: The team is great to work with. The only thing I can think of is sometimes it loses connectivity to wifi but that is more than likely on our end. Large venue.

Upshow Review

Jan 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love the program. It's fun and let's guests be involved. It links right up with instagram which makes it easy to use and enjoy.

Great tool for my business

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The simple application makes it easy for every day use The features are great and very good for content Lots of options. Lots of great customer support.

Cons: Only using certain files for spotlights and having to only use public accounts would like to have more availability on space in spotlight app

Vendor Response

by UPshow on March 13, 2018

Thanks Lee for the review and the kind words on our team. I'll let our product know your idea about additional file types for Spotlights.

Great for advertising options in the bar!

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ability to post images to the screens, customize and let visitors feel engaged with our products/

Cons: I feel that things don't always work (pausing slides, etc.) even when following the instructions provided.

Great product, awesome team to support it

Jan 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The customer service is excellent, they are open to suggestions and growth based on your experience as a user, customers at the restaurant love it

Overall: Not a con necessarily but early awaiting new features and product growth, there are definitely new avenues to explore that are entirely possible and being worked on now as far as I know.

Vendor Response

by UPshow on March 13, 2018

Shelby, thanks so much for the review! We're always enjoy speaking with you and getting your feedback.

Great overall experience for our pub!

Mar 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Helps us promote our brand! We also enjoy trivia and use of team feeds. It adds more excitement to our pub daily.

Cons: Sometimes crashes. The program sometimes freezes and you have to reset it manually.

RepairALL Gives a 5 STAR ALL THE WAY AROUND

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great way to get your company name out there. People can see multiple locations when they go to our store.

Cons: Doesn't pull up private accounts. Also when you post multiple pictures at once, it doesn't pull it up on the screen.

Overall: The overall experience with UpShow has been great. We love this program.

UPshow is new for us...

Oct 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We really like the "plug and play" ease of use.

Cons: We are so new with the software that we have not started to really utilize all there is so no issues at this time.

Overall: Totally brand new experience for our members and our staff...definitely looks to be something that will help us to set the bar very high.

metro

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of useage. Our customer loves the manner and level in which it is networked with his social media.

Cons: Just getting the nerve to start it. over come that hesitancy and it has been great.

Overall: providing my customer with a visual in his bar of his social media and them engaging more with the other patrons.

Easy and awesome

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, maintain and the guests love to see themselves so we hardyhave to do anything.

Cons: Nothing yet. We are very new to the device but our franchise uses it.

Overall: Sales rep was very nice, not pushy, created value and the product sold itself

great program. Great team to work with.

Jul 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Customers love it! Company team loves it. Is a great way to interact with guests! Really makes the people that visit us feel part of the team!

Cons: Wish the "teaching" of the system was a little easier. People without social media back rounds might have a tough time getting full potential out of OS.

Vendor Response

by UPshow on July 23, 2018

Thanks Jed for the feedback, I'm glad your customers and team love UPshow!

Your comment around "teaching" is well-received, and we recently launched a Help Center to serve as a visual guide for those that need a more detailed walk-through. http://help.upshow.tv

UPShow will never let you down!

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: These guys are amazing and easy to work with! I've never had to even wait 5 minutes to get an answer to a question or issue. That in itself makes it easy to always have UPShow on every other screen at any time. They always find a way to make it better month by month, either with visual updates or new partners. I have found it an absolute benefit and pleasure to work with them! I can't see our bar group working with any other team!

something that finally lives up to expatiation

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very user friendly, for customers and employees

Cons: I would like to have more games for the customers