--- title: "Heroku Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Heroku Software - reviews, pricing plans, popular comparisons to other Other Finance & Accounting Software products and more." source_url: "https://www.capterra.com/p/158191/Heroku/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Heroku Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Heroku ## What is Heroku? Heroku is a container-based cloud Platform as a Service (PaaS). Developers use Heroku to deploy, manage, and scale modern apps. The platform is elegant, flexible, and easy to use, offering the simplest path to getting apps to market quickly. Heroku is fully managed, giving developers the freedom to focus on core product without the burden of maintaining app infrastructure. Integrated tools, services, and workflows are all meticulously designed to help maximize individual and team productivity. ## What is Heroku used for? [Application Development](https://www.capterra.com/application-development-software/)[Platform as a Service (PaaS)](https://www.capterra.com/platform-as-a-service-software/)[Container Security](https://www.capterra.com/container-security-software/) Top alternative Featured Overall rating Based on 300 user reviews Reviews sentiment Positive 95% Neutral 2% Negative 2% Pros & cons Simplified cloud app deployment Accessible testing environments Rapidly escalating pricing structure Starting price $7 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heroku?[Manage this product listing](https://www.g2.com/products/blaze-advisor-decision-rules-management-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heroku 4.6 (305) VS. [4.6 (1,231)](https://www.capterra.com/p/159806/GitLab/reviews/) Starting Price $7 Other, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (305) Ease Of Use 4.4 (6,196) Value For Money 4.1 (218) Value For Money 4.5 (4,425) Customer Service 4.1 (190) Customer Service 4.2 (4,083) ## Heroku alternatives Highest Rated [GitHub](https://www.capterra.com/p/129067/GitHub/) [4.8 (6,215)](https://www.capterra.com/p/129067/GitHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129067/GitHub/) [Essential Studio](https://www.capterra.com/p/228226/Essential-Studio/) [4.6 (962)](https://www.capterra.com/p/228226/Essential-Studio/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228226/Essential-Studio/) [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/) [4.6 (3,017)](https://www.capterra.com/p/80230/microsoft-visual-studio/reviews/) Starting price $499.92 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/80230/microsoft-visual-studio/) [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,778)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [View all alternatives](https://www.capterra.com/p/158191/Heroku/alternatives/) ## FAQs about Heroku Overview ### What problems does Heroku solve? Heroku solves the overhead of configuring servers, databases, scaling, and deployment pipelines for web applications. Git-based deployments, automatic builds, environment management, add-ons, logs, and dyno scaling help developers release and test applications faster. Startups, small development teams, students, and contractors benefit most when they lack dedicated DevOps resources. Answer based on 238 reviews Overview ### Which roles and teams benefit most from Heroku? Heroku is most used by software engineers, developers, and web development teams that deploy, host, and maintain applications without managing underlying infrastructure. CTOs, founders, and technology leaders use it to launch products quickly and oversee development environments, while students, researchers, freelancers, and data analysts support prototypes, coursework, experiments, and smaller web projects. Answer based on 304 reviews Overview ### What company size and industries is Heroku built for? Heroku is an application development PaaS for businesses of all sizes, with 74% of reviewers from small businesses and Computer Software representing 41%. It also serves enterprise and midsize organizations at 13% each, particularly in Information Technology and Services (17%) and Internet companies (9%). Answer based on 305 reviews Features and Usability ### What are the key features of Heroku? Heroku includes deployment management with continuous integration, automatic deploys, and test runs before releases. It supports multiple programming languages and frameworks, while source control integrations connect application code with GitHub and Bitbucket. Its dashboard and CLI/API help manage dynos, databases, add-ons, scaling, access controls, and data security. Answer based on 17 reviews Pricing ### How much does it cost and what fees or limitations are included? Heroku offers a free version and trial, with Hobby starting at $7/month, Standard at 25/month per dyno, and Performance at 250/month per dyno. Hobby includes always-on apps and SSL; Standard adds scaling and background workers. Reviewers find pricing clear, but report costs can rise quickly as apps, dynos, resources, and add-ons grow. Answer based on 144 reviews Integrations ### Which third-party tools and platforms does Heroku integrate with? Heroku integrates with GitHub and Git for source control and deployment workflows, plus PostgreSQL and MongoDB for application databases. Its official catalog also includes Salesforce Sales Cloud and Slack, supporting connections across development, database, CRM, and team communication use cases. Answer based on 115 reviews Getting Started and Support ### How easy is it to onboard and train a team on Heroku? Heroku offers webinars and documentation to support team training. Reviewers report that entry-level developers and users deploying standard applications can get started quickly with tutorials and the CLI. Teams handling databases, custom environments, dependencies, or failed-build debugging often need more time, Heroku-specific knowledge, and thorough training. Answer based on 25 reviews Getting Started and Support ### What customer support options does Heroku offer, and how do users rate the experience? Heroku offers email/help desk, phone support, 24/7 live representatives, and chat. User experiences are mixed: some describe knowledgeable teams, strong documentation, and effective escalation of technical issues, while others report unanswered email complaints, difficulty getting assistance, and dissatisfaction with support responsiveness. Answer based on 10 reviews Security ### How does Heroku handle data security and access control? Heroku uses container security features and secure, scalable database services to support protected application deployments. It handles authentication and infrastructure security for hosted apps, while account-recovery checks can require detailed ownership information. Reviewers note that security-focused enterprises may find fine-grained security settings limited, and one reported difficulty reaching support after losing authentication access. Answer based on 18 reviews ## Who uses Heroku? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Simplified cloud app deployment 96% positive reviews out of 135 Most reviewers find deployment straightforward, requiring few steps and little infrastructure management for various projects. Vinicius L. Software Engineer, 51 - 200 employees. "Heroku presents an quick way to automate deployments and cloud management." Rapidly escalating pricing structure 45% negative reviews out of 102 Some reviewers indicate pricing becomes unclear and expensive as applications scale, especially compared to alternative solutions. Dylan C. Lead Developer, 11 - 50 employees. "Heroku is expensive compared to equivalent specced offerings from other cloud providers, but most of the cost is in how easy it makes deployment." Accessible testing environments 100% positive reviews out of 21 Most users report testing is easy, with free tiers and simple setup for experimenting and validating projects. Streamlined Git-based deployments 100% positive reviews out of 20 Most reviewers describe git integration as enabling effortless code updates and automated deployments with minimal setup. ## Features AI summary Based on 586 Other Finance & Accounting Software reviews Capterra data shows that buyers of Platform as a Service (PaaS) rank the following features as their top priorities: - **Access Controls/Permissions** (**62%** of reviewers rated this feature as critical) - **Data Security** (**69%**) - **Cloud Computing** (**52%**) Heroku supports all three of the features reviewers rate most highly: **Access Controls/Permissions**, **Data Security**, and **Cloud Computing**. Together, these capabilities help businesses manage user access, protect application and data environments, and run workloads in the cloud more efficiently, allowing teams to maintain control, reduce risk, and support application delivery at scale. Access Controls/Permissions 4.2 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Security 4.6 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Cloud Computing 4.6 (20) 65.00% of 20 reviewers that rated this feature as important or highly important A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server Deployment Management 4.4 (47) 65.96% of 47 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use API 4.2 (34) 67.65% of 34 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Source Control 4.3 (34) 58.82% of 34 reviewers that rated this feature as important or highly important Tracks every modification made to source code Heroku 28 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Cloud Computing: A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compatibility Testing: Preview how the app will display on multiple device types and operating systems - Continuous Delivery: Process of building and deploying software from the build to the production environment - Continuous Integration: A process to automatically integrate code changes from multiple contributors into a shared repository - Custom Development: Development of custom software, web apps, mobile apps, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Debugging: Detect and remove errors - Deployment Management: Manage the processes involved when making the application ready for use - For Developers: For the intention to be used by developers - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Integrated Development Environment: An application for source code editing, compiling, and debugging - Load Testing: Test applications through the cloud - Mobile Development: Development of applications for mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Programming Languages Supported: Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL - Projections: Estimate or forecast of a future scenario based on the study of present trends - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Single Sign On: Allow users to access multiple services after entering their login credentials once - Software Development: Development of software programs - Source Control: Tracks every modification made to source code - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Web App Development: Development of applications that are delivered over the internet through a browser --- Get Advice We can help you find the software with the features you need. Features 4.4 (305) 4.4 Based on 305 reviews ## Pricing Value for money 4.1 (218) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/158191/Heroku/pricing/) Free $0.00 It includes: - Automatic OS Patching - Container Orchestration - Custom Domains - Deploy With Git & Docker Hobby $7.00 Other,Per Month It includes: - Always-on - Automated Certificate Management - Automatic OS Patching - Container Orchestration - Custom Domains - Deploy With Git & Docker - SSL Standard $25.00 Other,Per Month It includes: - App Metrics - Automated Certificate Management - Automatic OS Patching - Background Workers - Container Orchestration - Custom Domains - Deploy With Git & Docker - Horizontal Scalability - Preboot - SSL - Threshold Alerts - Zero-Downtime Deploys Performance $250.00 Other,Per Month It includes: - App Metrics - Automated Certificate Management - Automatic OS Patching - Autoscaling - Background Workers - Container Orchestration - Custom Domains - Dedicated Resources - Deploy With Git & Docker - Horizontal Scalability - Preboot - Predictable App Performance - SSL - Threshold Alerts - Zero-Downtime Deploys Private Contact Vendor for Pricing It includes: - App Metrics - Automated Certificate Management - Automatic OS Patching - Autoscaling - Background Workers - Container Orchestration - Custom Domains - Dedicated Resources - Deploy With Git & Docker - Full Network Isolation - Horizontal Scalability - Preboot - Predictable App Performance - SSL - Threshold Alerts - Zero-Downtime Deploys Shield Contact Vendor for Pricing It includes: - App Metrics - Automated Certificate Management - Automatic OS Patching - Background Workers - Container Orchestration - Custom Domains - Dedicated Resources - Deploy With Git & Docker - Horizontal Scalability - Preboot - SSL - Threshold Alerts - Zero-Downtime Deploys Value for money 4.1 (218) 4.1 Based on 218 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ GitHub](https://www.capterra.com/p/129067/GitHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (190) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (190) 4.1 Based on 190 reviews ## User reviews Overall rating 4.6 Based on 300 reviews Filter by rating Counts reflect reviews available in this feed. 5(193) 4(93) 3(7) 2(2) 1(5) Mentioned topic Recent reviews first, then most helpful RE Reviewer chef Used the software for: Less than 1 year ### "A fuir comme la peste" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 7, 2026 Expérience désagréable. Je ne recommande à personne de s'aventurer avec eux. Les services support sont aux abonné absent. Mais par contre , ils n'ont aucune problème pour prendre l'argent sur votre compte. Pros aucun service. Service utiliser dans le cadre d'une formation il y 2 ans. Nous devions pas être facturé à la base Cons Le fait que leurs support ne réponds à aucune réclamation. Cela fait plus de deux ans que je fais des courriel de réclamation à leurs différentes adresse email de support sans obtenir de réponse. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vasilis K. Web Developer Used the software for: 1-3 years ### "A decent platform for deploying any type of application" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 27, 2024 My overall experience with Heroku was positive. I used it for hosting my Strapi instance and everything was great. Pros With Heroku I really like how easy it easy to deploy your server and also the very rich add-ons ecosystem that it has. Cons I really loved the hobby plan that Heroku had but it seems that now it's not available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Vinicius G. Software Engineer Used the software for: 3-5 years ### "Easy Deployments but a Little Pricey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 28, 2025 I've been using heroku for years to deploy and manage web applications made in Ruby on rails. Pros Heroku presents an quick way to automate deployments and cloud management. Cons It's really expensive. I don't understand why. I sunsetted its free tier a few years ago, unfortunately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Product Used the software for: 3-5 years ### "Heroku Review" 3.0 June 29, 2023 Pros For what we use Heroku for, its very good. We were using Heroku as a proxy server and currently with Heroku Dynos for running our apps. Cons I think some of the issues we started seeing with Heroku did not have a lot to do with them but I think rather how software development was starting to go, for example we were deploying our API server on Heroku as a proxy and using other platforms for the frontend, but there has been some consolidation recently where a few other tools have started to feel easier to deploy and build on than Heroku. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business owner and programmer Used the software for: 1-3 years ### "Great way to deploy quickly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 24, 2024 Pros The ease of use : You simply have your app running locally, Now you don’t want to reinstall everything on a server you manage. You simply use git push and the code is deployed Cons The cost is a bit high compared to bare vms. With a simple website with a database and some redis, you’ll probably pay 80€/month Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dylan C. Lead Developer Used the software for: 3-5 years ### "Unparalleled Platform as a Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2023 Heroku made it incredibly easy as a small team to build our startup with a lean team of developers and just focus on building the things that matter instead of fiddling with server configs. Pros Heroku as a service allows small teams of developers to be insanely productive. We have never needed anybody to be a DevOps expert, we can just develop and deploy with zero-config. Cons Heroku is expensive compared to equivalent specced offerings from other cloud providers, but most of the cost is in how easy it makes deployment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Yashovardhan J. Researcher Used the software for: 1-3 years ### "Best Place to run node.js for backend work" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 22, 2022 Overall, my experience with Heroku has been good. They offer great service and are always improving their offerings. The documentation is excellent and the support is responsive. I haven't had any major issues with using Heroku. They make it easy to get my app up and running quickly and easily. The documentation is great and the support team is responsive and helpful. Pros First, it is very easy to use and set up. You can get your app up and running in just a few minutes. Second, it has great documentation and support. If you have any problems, you can usually find a solution in the Heroku docs or on the Heroku support site. And finally, Heroku is always adding new features and improving their platform. I also liked the ease of use and the concise documentation. Cons The least liked thing about Heroku is the way it charges for resources. For example, if you want to keep your app running continuously, you have to pay for a dyno (virtual machine) every month. This can add up quickly if you have multiple apps or need to run multiple dynos simultaneously. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Thiago V. Software Developer Used the software for: 3-5 years ### "Easy to scale PaaS in top of Amazon regions for your own or orgs git projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 18, 2022 Heroku has a friendly UI and set it up very easily with git flow inside a corporation. The way it scales up/down its really intuitive and makes a team work without issues. However, sometimes, the PaaS lacks in display some different regions availability and have a higher cost for private spaces, so need some planning before implementing in your org to check if fits with your needs. Pros The way Heroku let you scale up clustered instances using the dynos all through an friendly UI its a really useful feature that makes effortless get your app up and running to handle huge amount of traffic. Also its really simple setup a Review App pipeline created automatically by a git hook which makes easy create versions of the app based in a PR Review or purposed change. Cons I think Heroku lacks in display different regions in the free tier and also private spaces. This limit your application for certain regions - if you're planning have a Data Residency and Region availability isn't recommended in my opinion. Also Heroku depends 100% with Amazon availability - once some regions of amazon or ec2 was off last year, the whole panel wasn't able to access. I would suggest have a backup plan with dynos in a different provider to have resilience in third-party providers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer DevOps Lead Used the software for: 3-5 years ### "Most straight forward git push deployment around" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 6, 2020 Wonderful developer / DevOps experience. In ~6 years of using the service we've hardly seen any issues attributable to Heroku itself (rather to AWS which they buiding their service on top of). Pros Very simple to deploy and configure. Allows developers to manage deployments and serverside configuration without the need for a dedicated DevOps team. Apart from just running applications their Heroku Postgres offering is rock-solid (and last I checked: the largest Postgres cloud deployment in the world). Cons \- Support for 0 downtime deploys via "preboot" is too rudimentary. Preferably it would verify that the deployed code actually managed to boot before routing traffic. Also no built in support for canary deploys. - Could use more dyno types (ie. instance types) to fit more use-cases. However introducing more options would also complicate the product and business model so understandable that it's kept simple. - Somewhat overpriced. - For security focused enterprise organisations the lack of fine grained security settings might be an issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer owner Used the software for: 3-5 years ### "always want to love Heroku, keep getting stuck on like" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 1, 2021 Pros Heroku is great for turn keying an app or DB during the early days Cons lack of console or the ability to just get a straight shell is always why we leave, project after project Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158191/Heroku/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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