--- title: "Heroku Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Heroku the right Other Finance & Accounting Software solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/158191/Heroku/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Heroku 4.6 (300) [View alternatives](https://www.capterra.com/p/158191/Heroku/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Heroku Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews VL Vinicius L Software EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Heroku presents an quick way to automate deployments and cloud management.“ February 23, 2025 EH Edgar H Business owner and programmerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “The cost is a bit high compared to bare vms.“ December 22, 2024 Vasilis K Web DeveloperInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “I used it for hosting my Strapi instance and everything was great.“ December 24, 2024 DC Dylan C Lead DeveloperComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Heroku is expensive compared to equivalent specced offerings from other cloud providers, but most of the cost is in how easy it makes deployment.“ December 2, 2023 Vasilis K Web DeveloperInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “With Heroku I really like how easy it easy to deploy your server and also the very rich add-ons ecosystem that it has.“ December 24, 2024 ST Sanket T Full Stack web developerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “Control is restricted since Heroku abstracts away a lot of the supporting infrastructure, which might reduce the amount of control developers have over their apps.“ March 3, 2023 AS Aaradhana S MERN Stack Developer at Bottom FunnelComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “With just a few keystrokes, I can launch my apps, and the platform handles all of the supporting infrastructure, such as servers, load sharing, and scalability.“ February 25, 2023 Arjun K Co-founderComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Adjusting certain configurations or customizing the setup can be a bit limited, which may be a drawback for users with specific requirements.“ May 19, 2023 ## Showing most helpful reviews Showing 1-25 of 300 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer chef Used the software for: Less than 1 year ### "A fuir comme la peste" May 7, 2026 1.0 Expérience désagréable. Je ne recommande à personne de s'aventurer avec eux. Les services support sont aux abonné absent. Mais par contre , ils n'ont aucune problème pour prendre l'argent sur votre compte. Pros aucun service. Service utiliser dans le cadre d'une formation il y 2 ans. Nous devions pas être facturé à la base Cons Le fait que leurs support ne réponds à aucune réclamation. Cela fait plus de deux ans que je fais des courriel de réclamation à leurs différentes adresse email de support sans obtenir de réponse. Review Source Vasilis K. Web Developer Used the software for: 1-3 years ### "A decent platform for deploying any type of application" December 27, 2024 5.0 My overall experience with Heroku was positive. I used it for hosting my Strapi instance and everything was great. Pros With Heroku I really like how easy it easy to deploy your server and also the very rich add-ons ecosystem that it has. Cons I really loved the hobby plan that Heroku had but it seems that now it's not available. Review Source Vinicius G. Software Engineer Used the software for: 3-5 years ### "Easy Deployments but a Little Pricey" February 28, 2025 4.0 I've been using heroku for years to deploy and manage web applications made in Ruby on rails. Pros Heroku presents an quick way to automate deployments and cloud management. Cons It's really expensive. I don't understand why. I sunsetted its free tier a few years ago, unfortunately. Review Source Verified Reviewer Product Used the software for: 3-5 years ### "Heroku Review" June 29, 2023 3.0 Pros For what we use Heroku for, its very good. We were using Heroku as a proxy server and currently with Heroku Dynos for running our apps. Cons I think some of the issues we started seeing with Heroku did not have a lot to do with them but I think rather how software development was starting to go, for example we were deploying our API server on Heroku as a proxy and using other platforms for the frontend, but there has been some consolidation recently where a few other tools have started to feel easier to deploy and build on than Heroku. Review Source R Reviewer Business owner and programmer Used the software for: 1-3 years ### "Great way to deploy quickly" December 24, 2024 5.0 Pros The ease of use : You simply have your app running locally, Now you don’t want to reinstall everything on a server you manage. You simply use git push and the code is deployed Cons The cost is a bit high compared to bare vms. With a simple website with a database and some redis, you’ll probably pay 80€/month Review Source Dylan C. Lead Developer Used the software for: 3-5 years ### "Unparalleled Platform as a Service" December 5, 2023 5.0 Heroku made it incredibly easy as a small team to build our startup with a lean team of developers and just focus on building the things that matter instead of fiddling with server configs. Pros Heroku as a service allows small teams of developers to be insanely productive. We have never needed anybody to be a DevOps expert, we can just develop and deploy with zero-config. Cons Heroku is expensive compared to equivalent specced offerings from other cloud providers, but most of the cost is in how easy it makes deployment. Review Source Yashovardhan J. Researcher Used the software for: 1-3 years ### "Best Place to run node.js for backend work" November 22, 2022 5.0 Overall, my experience with Heroku has been good. They offer great service and are always improving their offerings. The documentation is excellent and the support is responsive. I haven't had any major issues with using Heroku. They make it easy to get my app up and running quickly and easily. The documentation is great and the support team is responsive and helpful. Pros First, it is very easy to use and set up. You can get your app up and running in just a few minutes. Second, it has great documentation and support. If you have any problems, you can usually find a solution in the Heroku docs or on the Heroku support site. And finally, Heroku is always adding new features and improving their platform. I also liked the ease of use and the concise documentation. Cons The least liked thing about Heroku is the way it charges for resources. For example, if you want to keep your app running continuously, you have to pay for a dyno (virtual machine) every month. This can add up quickly if you have multiple apps or need to run multiple dynos simultaneously. Review Source Thiago V. Software Developer Used the software for: 3-5 years ### "Easy to scale PaaS in top of Amazon regions for your own or orgs git projects" May 18, 2022 4.0 Heroku has a friendly UI and set it up very easily with git flow inside a corporation. The way it scales up/down its really intuitive and makes a team work without issues. However, sometimes, the PaaS lacks in display some different regions availability and have a higher cost for private spaces, so need some planning before implementing in your org to check if fits with your needs. Pros The way Heroku let you scale up clustered instances using the dynos all through an friendly UI its a really useful feature that makes effortless get your app up and running to handle huge amount of traffic. Also its really simple setup a Review App pipeline created automatically by a git hook which makes easy create versions of the app based in a PR Review or purposed change. Cons I think Heroku lacks in display different regions in the free tier and also private spaces. This limit your application for certain regions - if you're planning have a Data Residency and Region availability isn't recommended in my opinion. Also Heroku depends 100% with Amazon availability - once some regions of amazon or ec2 was off last year, the whole panel wasn't able to access. I would suggest have a backup plan with dynos in a different provider to have resilience in third-party providers. Review Source R Reviewer DevOps Lead Used the software for: 3-5 years ### "Most straight forward git push deployment around" October 6, 2020 4.0 Wonderful developer / DevOps experience. In ~6 years of using the service we've hardly seen any issues attributable to Heroku itself (rather to AWS which they buiding their service on top of). Pros Very simple to deploy and configure. Allows developers to manage deployments and serverside configuration without the need for a dedicated DevOps team. Apart from just running applications their Heroku Postgres offering is rock-solid (and last I checked: the largest Postgres cloud deployment in the world). Cons \- Support for 0 downtime deploys via "preboot" is too rudimentary. Preferably it would verify that the deployed code actually managed to boot before routing traffic. Also no built in support for canary deploys. - Could use more dyno types (ie. instance types) to fit more use-cases. However introducing more options would also complicate the product and business model so understandable that it's kept simple. - Somewhat overpriced. - For security focused enterprise organisations the lack of fine grained security settings might be an issue. Review Source VR Verified Reviewer owner Used the software for: 3-5 years ### "always want to love Heroku, keep getting stuck on like" September 1, 2021 5.0 Pros Heroku is great for turn keying an app or DB during the early days Cons lack of console or the ability to just get a straight shell is always why we leave, project after project Review Source Ramon D. Tecnico em desenvolvimento Used the software for: I used a free trial ### "For all applications" August 6, 2019 5.0 My API and database is in heroku, in free mode, and meets the requirements well. Fully integrated with git, after each commit + push the service is automatically restarted with updates. Pros It is highly scalable, starting with a free version and then scaling up as needed. Deploying and Continuing Integration is very useful as well as being integrated with git, keeping your master up to date. Cons Sometimes I get confused about the real usefulness of each tab in web configurations, but it is something that is little used, does not disturb. Review Source Verified Reviewer Co-founder Used the software for: 3-5 years ### " Easiest Way to Get Started" May 24, 2023 5.0 Despite the minor drawbacks, my overall experience with Heroku has been great. The platform's ease of use, coupled with its extensive plugin ecosystem, has made it a top choice for hosting and deploying my applications. It has significantly streamlined my development process and allowed me to focus on building quality software without getting bogged down in infrastructure complexities. Pros One of the standout features of Heroku is its user-friendly nature. The platform provides a seamless experience, even for those who are new to hosting applications. Additionally, the vast plugin ecosystem offers a wide range of options for extending the functionality of my applications, making it convenient to incorporate additional services and features without much hassle. Cons some of the core plugins, like Postgres, could benefit from more flexibility. Adjusting certain configurations or customizing the setup can be a bit limited, which may be a drawback for users with specific requirements.Another aspect I found less appealing is the recent involvement of Salesforce in the billing process. This shift towards an enterprise-focused approach may not be ideal for small businesses or startups looking for a more agile and flexible billing solution. Review Source R Reviewer Software Developer Used the software for: 3-5 years ### "A Nice Hosting Option" May 19, 2020 4.0 Heroku is a good option for those looking a potential hosting service for their apps, and not only are the base and free options well-fleshed out, and the pricing is not egregious. While one has to be sure to take the time to learn Heroku, not only their web app but also their CLI, that's expected, and they make sure they provide a lot of resources for newcomers. I continue to use Heroku and hope to test them in larger scale apps in the future, Pros Heroku is a good hosting option for one's own apps. Being able to support several different languages is also a big plus of not having to worry about moving different code bases and still being able to work with Heroku. Upon creation, adding a project to Heroku does take a bit of work but when it definitely gets going, it does feel good and pushing updates doesn't take long for them to get running with the Github integration, which is a massive QoL addition within Heroku. Within apps there a lot of options that one can work with, even with the free plan and give lots of information to be able to track how one's app performance along with being able to keep track of potential errors and faults. The Heroku CLI is also nice to work with and well developed, being able to manage directly from terminal is important. The different staging options are pretty going in being able to test one's own app before even releasing out to the public and having a lot of options in testing before release is a big plus. While learning, I do have to say that Heroku’s wiki is fleshed out and provides a lot of information for someone new to such software. Cons Navigating through their website could use improvement, and while I have gotten used to Heroku and generally have a good idea of where their content is, I do feel like in the beginning I was constantly wondering where some options where and felt like information could definitely be better displayed along with general navigation. I also which there was a way to change up the appearance of the desktop app. Review Source VR Verified Reviewer Web Developer Used the software for: 3-5 years ### "Like it so far!" November 14, 2018 5.0 I love working withHheroku, but I don't have to pay for it cause the company I work for pays for it. If I was working on a side project that didn't have a very big tech budget I would probably choose something else. If the company can afford it though Heroku would be my first pick Pros \- Being able to roll back my app is HUGE! - Easy to deploy from the command line (although my work has it setup so when I commit to master in github it deploys the latest version) - Has a nice CLI to get info, restart the app, and such... - Has add ons which easily integrates with the app. - Easy to setup different environments of the same app. - Easily see how the app is doing. Cons Heroku interface is really nice to work with, but some of the add-ons don't have the best interface. I know the code for those add-ons are not made by Heroku, but I wish Heroku had higher standards for their add-ons. There are some super useful add-ons that just have little things about them that are weird or confusing. Plus most of the add-ons I have used don't have a very pretty interface. If Heroku put a little pressure on them to clean up their user experience that would be helpful. Review Source R Reviewer Assistant Professor Used the software for: 3-5 years ### "Great Platform as a Service Host" April 16, 2019 5.0 Pros Heroku is my go-to when I need to deploy any application that's not just a static website. The pricing is very easy to understand, they have a great free tier, and the add-on system makes it easy to take on the services that I need to make things work the way I want. I really appreciate the recent addition of support for Docker containers as well. It makes things easier to use and deploy when I've got a containerized application. I also appreciate how easy it is to transfer an application between my personal account and a work account. That means I can easily experiment with something in the free tier, then transfer it to the work account for billing purposes once something is up and running. Cons I really wish there was built-in support for docker-compose. I use that to manage my applications, but when I deploy I need to switch over to using the add-ons. Not a dealbreaker, but a bit annoying. Review Source VR Verified Reviewer Software Developer Used the software for: Less than 1 year ### "Makes deployment easier" November 27, 2024 5.0 Overall positive experience. Had issues in deploying web apps that occurred bugs and tracking logs could use some improvements. Pros Easy to use in terms of deploying web apps Cons Bug fixing and logging could use some improvements Review Source VR Verified Reviewer Lead UI Developer Used the software for: 3-5 years ### "Our team uses Heroku for a multitude of projects and we are very happy overall" August 1, 2022 5.0 Pros Provides a multitude of add-ons - literally plug and play with very little setup. Pleasant Dashboard and UI/UX (overall) It's like the Swiss knife of PaaS Cons Hard to debug failed builds Documentation could do better although I am aware with such complexity at hand it's not easy to manage perfect docs. Review Source dishant S. crowd sourcing Used the software for: Less than 1 year ### "Offers great service for server side app deployment" April 12, 2019 5.0 I am using this software to deploy ruby based web apps for our clients. It offers an easy to use and easy to manage web app facility. If the cost of the service is reduced a little bit, I would love to give them full stars. Some business and developers must use this at least once. Pros Heroku offers one of the best services to deploy server-side apps. It is a fast, reliable and straightforward way to use apps. I found it very easy and efficient to create different environments for your app. It allows focussing more on the app rather than deploying it. I found it very easy to connect the web app further with the databases. One can easily test or scale any app with the tools provided. It is an excellent alternative of the git since; it gives the ability of version control from the same system. Cons When you have to scale up your application, pricing of the service will get pain for you. One limitation which I had noticed is the inability to have direct access to the services. This results in decidedly fewer customisation options for a developer. Some add-ons have an inferior user interface. Review Source Dushyanth P. Software Engineer Used the software for: 3-5 years ### "Feature rich, easy to setup PaaS" September 19, 2022 4.0 H is a great tool to deploy for small teams and people wishing to host small projects. I connect my Github repos to the platform and it automatically handles much of the build and setup process. It can do better in terms of diversifying its scope of services, rather than just sticking to server hosting Pros Heroku allows us to deploy simple full stack applications to the cloud, without us having to go through the complex AWS/GCP/Azure configurations. For pet projects and/or minor applications, it provides a great uptime, fast deployment, CI/CD, database deployment plugins, and good logging mechanisms, so that we developers can focus on the business logic without worrying about configuring our environment Cons I faced several issues while setting up simple applications, and the answers to fix them were more like hacks. Its CLI, while useful is prone to bugs and lacks documentation. It provides limited functionality compared to IaaS platforms like AWS. Review Source Verified Reviewer Co-Founder & CTO Used the software for: 3-5 years ### "The best replacement to a devops engineer for startups" June 14, 2018 5.0 The best solution to deploy small applications or MVP-like products Pros Heroku makes it very easy to deploy applications and to add resources to it. It's also easy to perform basic actions, via the user-friendly interface or the CLI which is quite comprehensive. Cons Becomes very expensive as the server needs grow. Not easy to fine-tune the capacity of each server. Their business development team is super lazy: they contacted me to upsell their solutions because I'm becoming a large client, but when I said I was in Asia they suddenly stopped the conversation because it was too much effort to take a call in a different timezone than theirs! Review Source Axel H. CEO Used the software for: 3-5 years ### "A platform to grow with" July 13, 2022 5.0 Pros How easy it has been to get started and upgrade the capacity instantly as we have grown our SaaS business. Cons Have had some trouble signing in to the account from a Chrome browser for a time. So had to open a browser I normally dont use to get in. However my colleagues did not seem to experience it. Review Source R Reviewer Software Engineer Used the software for: 1-3 years ### "Depending on the volume of traffic, the platform enables developers to scale their apps up or down." February 28, 2023 5.0 In conclusion, Heroku is a fantastic option for developers searching for a quick and easy solution to manage and deploy their web apps. Many levels of developers favour it because of its scalability, usability, and extensive toolkit. Its pricing and customization restrictions, meanwhile, might not be perfect for many use cases. Pros Heroku's simplicity is one of its main benefits. With only a few clicks, developers can quickly launch their applications without having to worry about the underlying infrastructure. Several programming languages, including Node.js, Ruby, Python, and Java, are supported by the platform. This makes it simple for developers to select the language in which they feel the most at ease. Cons Heroku does have a free tier, but for larger applications or when additional resources are required, it can get pricey.Heroku is a proprietary platform, therefore users can experience vendor lock-in. This implies that switching to a different platform or service in the future would be challenging or expensive.While Heroku can support a variety of applications, there are performance restrictions. Review Source FA Filmon A. Social Media Manager Used the software for: 1-3 years ### "A Powerful Application Development Solution " December 5, 2023 5.0 Pros I like the container security features and also the collaboration features With Heroku, application development has never been this easy Cons With Heroku, you only need to have some experience and no issues. Review Source Stephen M. Head of Engineering Used the software for: Less than 1 year ### "Great PaaS solution for early stage startups" November 6, 2023 5.0 Pros It's really easy to get things up and running on Heroku. It is no frills, but also very straightforward. It just works. Cons I would love if it had native support for cron jobs. They have apps you can add to support cron jobs, but they are expensive. Review Source R Reviewer Programador sénior Used the software for: 3-5 years ### "Heroku review" April 30, 2018 5.0 The platform is a bit expensive but has great benefits because it provides a complete infrastructure for the development you need. Pros has a PaaS that provides a variety of useful tools for your developments besides offering an administrative part and placing it a cloud so you can freely develop your applications Cons the services and stores offered by this Paas have a high cost, in addition to limiting yourself to working only with the languages offered by this platform. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.