# Page 4 | Heroku Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Heroku the right Platform as a Service (PaaS) solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158191/Heroku/reviews

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Heroku

4.6 (305)

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Last updated March 13th, 2026

# Page 4 - Reviews of Heroku

## Showing most helpful reviews

Showing 76-100 of 305 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marlyn M.  
Community Manager  
  
Used the software for: 2+ years

### "Incredible and useful containers."

June 22, 2018

5.0

Pros

I really like the file container that heroku has to manage and run your applications, I really like the fact that it always offers a current tool for your development.

Cons

You should always work under this environment, there are times when files are included that fail, and the files are left half-way, they should send verification.

Review Source

MG

Manjunath G.  
Team Lead  
Computer Software  
Used the software for: 2+ years

### "Heroku - PaaS platform acquired by Salesforce"

December 27, 2019

4.0

Heroku does wonder to add arsenal to deverlopers time as we get easy to build boilerplate codes for Nodejs or other javascript scripting. We use it for the backend hosting to cloud, when applications arent too complex or the footprint of users arent too heavy. Its easier to demo an application on Heroku than AWS simply due to the accelerators in place.

Pros

1\. Its API's first world is hugely helpful in developing applications 2. Documentation and customer support is top notch 3. Heroku Add on works great for most of the use cases 4. Intuitive UI, supports many programming languages 5. Heroku forms a crucial backbone for Salesforce when dealing with big data. The external objects feature from Salesforce is due to Heroku. Takes off most of the complexity in bulk processing on Salesforce as it can be off loaded to Heroku 5. With Salesforce Canvas integration, it forms a perfect ally to Heroku.

Cons

1\. It can have a steep learning curve 2. Tends to be pricey for a large application when compared to AWS, Azure 3. Auditing can be improved 4. Quality of add on's can also be improved 5. Buildpack documentation needs to be improved as well

Review Source

JL

Jeff L.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "I used to love Heroku a lot, and I transferred all of my projects to Heroku, but now I rarely use it"

July 18, 2017

5.0

Pros

I love it's simplicity, and it was very cheap for small projects, and easy to integrate a lot of different 3rd party services.

Cons

Heroku was my go to place if I wanted to host a prototype or hobby project. Right now, everything is getting very expensive, and the service is basically the same as 4 years ago. There are basically no new features for individual developers. There are a lot of new features like teams and pipelines for larger projects for companies. It's more revenue driven now but I don't blame them, it makes sense. One thing I think it would be nice to have is, there can be cheaper servers (maybe a separate dyno hours) for front end only apps (just like S3 hosting for static sites).

Review Source

CH

Chris H.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Hard to beat platform for application deployment"

November 2, 2022

5.0

Overall, I love using Heroku and will keep using it as my preference for application deployment. The integration with Terraform and GitHub actions leave me more time to spend writing code.

Pros

Heroku's platform is very intuitive and easy to learn as a developer. The APIs available make it possible to automate lots of the CI/CD pipeline which cuts back on tedious tasks and lets developers have more time for developing. It's also possible to integrate with Terraform for easy and consistent setup between various applications.

Cons

The removal of the free tier is my least favorite aspect. Free tiers are great for proof of concepts and low mileage/hobby applications. It's a great way to get toes in the door, which leads to whole accounts being set up.

Review Source

VR

Verified Reviewer  
Full Stack Developer  
Computer Software  
Used the software for: 1-2 years

### "Awesome container system"

September 9, 2020

5.0

Hosting different kind of applications, releasing new application versions.

Pros

I like that whenever you choose Heroku platform for your software, you have so good overview of your deployed applications. Well scalable.

Cons

First the setup of the Heroku was quite hard - until i found my way to documentation. Still, you got to say - its quite hard at first but once you get a grasp of it, it will work out just fine. When you have applications deployed, then you see how cool the platform is.

Review Source

Enrique B.  
Desarrollador de software  
Internet  
Used the software for: 1-2 years

### "Heroku takes all the server configuration hassle into his hands and lets you focus on coding."

March 26, 2018

5.0

Pros

Heroku add-ons are great for supercharging your app. They're really easy to install and they require almost no configuration. Heroku lets you scale your application really easily if you need to handle more traffic load. It also supports a lot of different languages for deploying and if one is not there you can write your own buildpack.

Cons

Heroku logs are difficult to read when you have a big application, there should be better filters or ways to analyze them.

Review Source

NT

Nicholas T.  
CTO  
Hospital & Health Care  
Used the software for: 2+ years

### "Support is non existent"

October 26, 2019

3.0

5+ years. As long as you have no support needs you will have an overpriced, workable solution.

Pros

Attracted to the software for simplicity of deployment and alleged production grade 3rd party app ecosystem

Cons

1\. Support is literally non existent. good luck solving your problems because they will not assist you. 2. Support is literally non existent. good luck solving your problems because they will not assist you. 3. Support is literally non existent. good luck solving your problems because they will not assist you. 4. Support is literally non existent. good luck solving your problems because they will not assist you. 5. Expensive 6. Go with an all in solution with Amazon and save your natural hair color

Review Source

VR

Verified Reviewer  
Sales Team Member  
Accounting  
Used the software for: Less than 6 months

### "Code it and Deploy it for free"

March 19, 2019

5.0

That was my first-time app deployment when I use this platform and I find it pretty easy to use due to lots of tutorials and documentation available around the internet and also I made my job portfolio deployed on this platform as an entry-level developer and that was a very good experience

Pros

Yes as per their tag line, it is very easy to deploy the code you write and connect with version control platforms like Github. It is the best free app deployment tool I have ever found in the world of web. Ease of use for all category persons ranging from students to small to big business is the reason Heroku is most famous among developers these days. In fact, I have deployed my first app through Heroku. Great features and control and with any platform its usable which is also one of the reasons it is getting more popularity.

Cons

Till now I didn't face any problems with heroku..so I will say there is nothing to dislike, all features are great and more community making more tutorials making it easy from entry level developers.

Review Source

Ramindu D.  
Software Technical Lead  
Computer Software  
Used the software for: 2+ years

### "PaaS for the future: easy, scalable, fast"

April 15, 2019

5.0

Heroku can be used effectively as a platform to quickly deploy applications and manage them across different environments. Pipelines are extremely simple to set up and a joy to use.

Pros

Heroku removes a great deal of complexity from hosting an application. It focuses on the basics, making things easy to use through an intuitive interface. It also provides a great deal of integrated services which can be spun up at the click of a button, with easy-to-manage deployment pipelines and version control integrations.

Cons

Heroku can be a bit rigid at times in terms of the options it provides, it provides limited flexibility in doing something new that is not provided out of the box. The price point can be a bit on the high end as well.

Review Source

VR

Verified Reviewer  
CTO  
  
Used the software for: 2+ years

### "This is one of the best platforms for hosting web applications, it's easy to use and very convenient"

November 11, 2017

5.0

Pros

The UI is very intuitive, the pricing structure is fair and there are a lot of add-ons to improve and scale your apps.

Cons

Nothing really, it's my go-to platform whenever I want to deploy a new application. Even if you're not comfortable using the command line interface, the dashboard is very well done.

Review Source

Vicent P.  
Programador Full Stack  
Internet  
Used the software for: 2+ years

### "Complex and very complete tool."

May 15, 2018

5.0

Pros

You save many procedures with Heroku since it gives you excellent tools such as a cloud to store your developments and a very complete administration panel.

Cons

It is a bit expensive but what it provides makes up for everything, it is not easy to get used to but once you do it will improve your apps.

Review Source

AM

Andrew M.  
Customer Support REP  
Veterinary  
Used the software for: 1-2 years

### "My Experience With Heroku"

November 27, 2023

4.0

Pros

I like the container security features The software basically makes application development easy

Cons

It served us well. However, new users needs thorough training

Review Source

AD

Ashutosh D.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "The easiest and the most useful cloud platform out there."

August 16, 2022

5.0

I am very happy with the free and fast deployment of heroku. It's the first cloud platform that I used and I use it still to the very date.

Pros

The thing that I liked the most was the simplicity of heroku. In little to no time, one can get used to this piece of software. Deployments are faster comparing to others platforms. Another amazing fact about heroku is that it provides good features in its free tier. It has a managed postgreSQL server which is really handy.

Cons

I have used heroku for a long period of time and to my knowledge, it has never failed. I haven't found anything that's a let down for heroku. Although it could been better if there was a managed MySQL server.

Review Source

VR

Verified Reviewer  
Engineering Manager  
Media Production  
Used the software for: 1-2 years

### "Heroku makes it easy"

August 4, 2020

5.0

Overall I recommend Heroku, especially for teams which don't have dedicated systems / SRE people.

Pros

I'm impressed how easy it is to deploy and manage apps in Heroku. There are so many plugins to do pretty much anything you can think of, from databases, to caching, to monitoring, to auto-scaling.

Cons

You don't always get the full control of apps that you would get in a true cloud env like AWS or GCP, and I'm sure you pay for the convenience that Heroku provides.

Review Source

MR

Marcelo R.  
Partnerships Manager  
Internet  
Used the software for: 6-12 months

### "Heroku is great for creating dataclips to pull specific datasets from your databases"

December 10, 2019

4.0

I use Heroku every week to pull data that support my decisions, such as understanding our user behaviour, and our supply coverage. With it, I'm able to create a strategy based on numbers, having a higher chance of success. I definitely recommend Heroku to business managers that are looking to easily pulling numbers on the business performance to create dashboards and deeper analysis.

Pros

Heroku allows you to create dataclips based on a specific criteria to pull what you're looking for on your databases. It requires a basic knowledge of SQL language and on database data analysis, but it's something that can be learned otherwise. Heroku dataclips have several interesting functions, such as exporting it to a .csv file or directly to Google Sheets, and creating an instant chart. Also, you can access Heroku through your Internet browser, dismissing the need of downloading and installing an application. I've worked previously with other SQL tools such as Postico and SQL Pro, and I can tell that Heroku is very powerful and easier to use.

Cons

Heroku exporting tool for Google Sheets has a limited capacity of 10,000 fields. So if you're working with a large database, it won't allow you to export it directly to Google Sheets. In any case, you can always download it as a .csv file. Also, sometimes the tool is very heavy and take a long time to run larger queries (more than the other two tools mentioned above).

Review Source

VR

Verified Reviewer  
Co-Founder  
Internet  
Used the software for: 2+ years

### "Easiest way to spin up a server online"

July 23, 2019

5.0

Pros

Easiest way to deploy a new application, test, or website in the cloud. Avoids a lot of complications with GCP and AWS.

Cons

Deployment often leads to application errors on the first load and can take a long time. Gets prohibitively expensive once you scale past the experimentation phase.

Review Source

HJ

Heli J.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Deployment and UI"

March 9, 2023

4.0

Overall it's pretty good. I'll surely recommend this to my friends. Very use friendly UI and easy to understand documentation.

Pros

Smoothens multi functionality and gives ease to use.Easily reachable and usable monitoring activities makes Heroku experience pretty good.

Cons

Heroku do send annoying mails though we have not subscribed for it. It needs to increase their ratio of using apps which sometimes on user end gets frustrating.

Review Source

GR

Gaspar R.  
Infrastructure Engineer  
Media Production  
Used the software for: 6-12 months

### "Simple product for easy rollup"

January 16, 2023

5.0

Heroku is great for startups with minimal (or zero) devops/infrastructure.

Pros

The easiness of the process for deploying is remarkable

Cons

Keeping things very simple, like deployments, comes with the cost of the lack of customization in some basic aspects, such as customizing a Docker deplyment (i.e. deploying a certaing tag of an image)

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "I just fall in love with Heroku"

November 1, 2018

5.0

I am an independent contractor as a software developer and I develop web applications to my clients and Heroku help me to sales easier my projects. I use Heroku in a free version, Heroku is fast and you can add services easier.

Pros

Heroku is the best platform that I ever know since a met Heroku I fall in love with it. Heroku has everything that I need, is easy to use, is 'FREE', I can deploy and manage my projects, I can test my project before deploying in production. I can show to my client my products in an easy way without have to pay for a server, domains, etc.

Cons

I dont have anything bad to say about Heroku, I know nothing is perfect but for me Heroku work very good.

Review Source

Romain B.  
Product Designer  
Design  
Used the software for: Less than 6 months

### "Plateforme flexible et évolutive"

February 27, 2023

5.0

Pros

Outil facile d'utilisation et rapide à déployer. Il me permet de me concentrer sur le développement de mon application plutôt que sur les tâches de gestion d'infrastructure. Il prend en charge un grand nombre de langages de programmation, notamment Ruby, Node.js, Python. Je peux facilement déployer mes applications en quelques clics, sans avoir à me soucier de la configuration des serveurs, de la mise en place de l'environnement de développement, de la gestion des bases de données et de la sécurité. Heroku s'occupe de tout cela pour moi, ce qui me permet de gagner du temps et de l'énergie.

Cons

Je n'ai pas rencontré de problème avec cet outil pour le moment.

Review Source

VR

Verified Reviewer  
Senior Software Developer  
Oil & Energy  
Used the software for: 2+ years

### "Makes deployments a breeze"

January 15, 2018

5.0

Pros

I really like how easy it is to get some code up and running and deployed (safely) on the web using the heroku toolset. They've really made it easy to get something working. Often, I simply create my application and upload it, no further configuration is required; heroku is able to determine the type of app I am deploying and setup the appropriate tools!

Cons

The pricing is something that adds up very quickly. If you are running a few non-vital bits of software, this is fine to host them; however, if you plan on hosting many apps that require scaling up, this service will cost you lots in the end.

Review Source

VR

Verified Reviewer  
Chief Technology Officer  
Computer Software  
Used the software for: 2+ years

### "Amazing free to use Hosting"

December 3, 2019

4.0

Found it randomly while looking for a free hosting to upload a very small HTML sample for a potential client. From there, started using it more and more and have kept using it to distribute a number of Static HTML sites for testing purposes.

Pros

The thing I like most is that it's free! No time limits, you can use for free forever for small projects.

Cons

If I have to be nit-picky, I don't like the interface. I find it makes the UX non intuitive. Using other Hosting services, there seems to be some sort of standard for naming conventions and location of each option, and Heroku seems a bit... off. It's hard to describe and not a big deal honestly.

Review Source

Rodrigo C.  
Freelance Full-Stack Web Development Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best-in-class managed app hosting"

January 30, 2019

5.0

I have used heroku for a couple of clients' projects and it has always been a pleasure to use. Forget about managing a VPS, keeping it updated and so on: with Heroku you just need to push your code to the platform to have your app built and served in a matter of minutes. Great for apps and projects in their initial phases or when server costs aren't an issue. The increased productivity you get from not having to manage a server is well worth the money you pay.

Pros

Easily and dynamically add or remove resources ("server" processing, workers, etc). Add-ons provide an incredibly easy way to integrate dozens of tools and services into your app with almost no configuration at all.

Cons

Pricing is a bit higher than using a VPS, specially if you need things like static IPs. This is even more pronounced for fast-scaling apps as costs can add-up quickly.

Review Source

VR

Verified Reviewer  
Software Engineer  
Internet  
Used the software for: 2+ years

### "The fastest way to start quality and low maintanence webapps"

May 1, 2018

5.0

Pros

The learning curve is insanely low. Pipelines, auto deployment, addons, and support for major languages allows you to get started coding almost immediately. They've fast tracked development an incredible amount for a low (mostly nonexistent) price point.

Cons

The whole "teams" situation isn't very good. It makes seeing your apps in one glance impossible and it requires paid apps. The payment model for personal apps is great; when you need to scale anything up, you pay (more dynos, more databases, etc). Only allowing teams, which just helps with organization, to have paid apps discourages from bothering with them at all.

Review Source

Kevin C.  
Managing Partner & Chief Technology Officer  
Insurance  
Used the software for: 2+ years

### "Robust ecosytem"

September 4, 2018

5.0

Before coming to Heroku I was with a regional provider startup that became unreliable. Heroku is always reliable and is easy to use.

Pros

Easy to manage multiple, secure applications with 3rd party integrations in one place.

Cons

I don't have anything negative to say about it.

Review Source

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