# Reflektive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Reflektive the right 360 Degree Feedback solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158192/Reflektive/reviews

---

Reflektive

4.1 (21)

[View alternatives](https://www.capterra.com/p/158192/Reflektive/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Reflektive

Ease of use

4.2

Customer Service

4.7

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Melvin L.  
Media activation manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Functional and useful, but some small UI changes would help"

October 27, 2019

5.0

Pros

Easy to use, customizable. Has a great workflow which makes it easy to do evaluations. Like the fact the site is fairly lightweight.

Cons

No way to compare quarter to quarter performance without opening up multiple tabs for referencing. Does not autosave.

Review Source

VR

Verified Reviewer  
Learning Specialist  
Medical Devices  
Used the software for: 1-2 years

### "Makes Performance Management so much easier"

July 7, 2020

4.0

I had a great experience with it and thought it really improved the way we handled the performance management process. This tool is continually growing and looking forward to see where they take it.

Pros

My favorite thing about Reflektive is that it brings most of the activities for Performance Management right into a users Outlook. They can give and receive feedback, prepare for a check-in with their manager and also update their goals. Really like this tool and how it looks at Performance Management. Helps bring about a continuous process.

Cons

Sometimes the app in outlook was a little buggy and had a slight issue with SSO sometimes. We were able to get around this but did have a few slight issues with this.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Reflektive

The simplicity of the tool and it having accessibility in Microsoft Outlook.

Review Source

VR

Verified Reviewer  
Senior Product Manager  
Financial Services  
Used the software for: 2+ years

### "It’s me, not you, Reflektive."

August 11, 2020

3.0

To be fair, our organization perhaps is leveraging Reflektive differently from other organizations. Real-time feedback/compliment is our secondary goal; performance measurement (eg annual review) is our primary objective. The goal-setting functionality is truly subpar; even the most rudimentary rich-text formatting functions are missing. Worse is the “reporting” feature when you retrieve the annual goals. I cannot in my right conscience recommend Reflektive such a use case.

Pros

The UI/UX is largely intuitive and self-explanatory. SaaS built in the modern era should not mandate any training but a 2-minute quickstart. Anything but, in my humble opinion, defies end users’ expectations. Reflektive, fortunately, belongs to this IKEA-like category. Unwrap, fumble a little bit, assembled!

Cons

There are a few things that don’t sit well with me. However, I like least about Reflektive’s lackluster Outlook integration. Our organization uses Office 365, and the streams of scheduled updates often break the Reflektive addin. When it breaks, the addin doesn’t break quietly. You cannot snooze the Reflektive quite as easily as Clippy the Paperclip.

Review Source

SP

Sarah P.  
People Operations Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Decent Talent Management System"

July 19, 2024

4.0

Pros

Reflektive had good reporting features and 360 feedback distribution.

Cons

Reflektive eventually did not meet our needs.

Review Source

VR

Verified Reviewer  
Brand Marketing Assistant  
Entertainment  
Used the software for: 6-12 months

### "Does what's needed, nice UX, could use some improvements"

December 19, 2019

4.0

By using Reflektive, it's been easier for our team to recognize each other's accomplishments in front of colleagues and we're enjoying the ease of positive feedback.

Pros

The Slack and Gmail/GSuite integrations work well and our team utilizes both frequently. The recognition wall and anniversary functions especially get a lot of use in our office.

Cons

The process of building a review can be clunky and confusing, since there's no easy way to see which questions are being designated for self/manager/peer, which is an essential function of the product. There's also no mass edit option, which is frustrating, and means that building or editing reviews can take a while for something that should be fairly straight forward.

Review Source

VR

Verified Reviewer  
Sr. Manager, Engagement Management  
Marketing and Advertising  
Used the software for: 1-2 years

### "Reflektive for Company Goals"

July 21, 2020

3.0

Reflektive was average. It could get the job done, but I would make sure to do some side by side comparisons with other similar tools before making a final choice

Pros

It was one place where all company goals could be seen, with the option for public goals (transparency, visibility)

Cons

The workflow wasn't horrible, but it also wasn't the easiest to use either. There were a decent about of complaints from employees, though we ended up moving to another tool where the workflow is possibly even worse

Review Source

Sierra H.  
Recruiter  
Food & Beverages  
Used the software for: 1-2 years

### "Reflektive Review!"

October 9, 2018

5.0

Pros

How easy it is for our team to shout out and celebrate employees- helps employee morale and a really easy, positive thing to implement.

Cons

Nothing I can think of- I really like how it links to our slack.

Review Source

VR

Verified Reviewer  
Sales  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to write peer reviews"

April 3, 2019

4.0

Pros

Doesn't seem too sophisticated of a program, but makes it easy to write and receive reviews.

Cons

Design and layout seems to be simple, almost too simple and not as sleek as you might expect

Review Source

Kenneth P.  
Deployment Specialist  
  
Used the software for: Less than 6 months

### "Simple and easy to use"

May 4, 2018

5.0

Pros

The ui is sleek and modern. There isn't a whole lot of fluff in the console. Goal setting is straight forward and simple. The overall console is easy to use.

Cons

The UI is really empty looking. There isn't a whole lot to look at or helpful documentation guides that stand out to the individual.

Review Source

VR

Verified Reviewer  
UX Designer  
Computer Software  
Used the software for: 1-2 years

### "Reflektive is a decent tool for tracking 1-1's "

September 30, 2020

4.0

Overall the product is good enough it just didn't manage to take hold in my company.

Pros

It is a great tool for tracking goals and 1-1's. The goal tracking is especially well done as goals are easy to capture manage and thus achieve.

Cons

The thing I least like about Reflektive is it's just hard to reach. With other tools, there are great slack integrations or desktop apps. With Reflektive people just didn't want to visit the website.

Review Source

GO

Gustavo O.  
Sales Development Representative  
Financial Services  
Used the software for: 2+ years

### "Your Complete Performance Management, Employee Engagement and HR Analytics Tool"

June 15, 2021

5.0

Overall I love that the tool comes with performance features, engagement features, and HR analytics. It's a complete tool for your organization.

Pros

What I love most about this platform is that this is a complete system for your organization. HR teams can manage performance, employee engagement, and HR analytics. This make it so easy for users as well! Instead of having to go to different platforms for performance reviews, check-ins and engagement surveys - this can all be done in one place. The tool also sends you emails reminding you about your check-ins, reviews, and surveys.

Cons

I think that the one issue is that it can be really easy to forget to use Reflektive. Although the platform does send you weekly reminders for checking and quarterly emails for performance reviews - it can be easy to forget to use it. It still feels like an extra step when you have to log in every time to use it.

Review Source

VR

Verified Reviewer  
Email Marketing Associate  
Internet  
Used the software for: Less than 6 months

### "Super simple"

August 1, 2019

4.0

Pros

Reflektive is SUPER easy to use. All of your goals, reviews, and feedback from your manager and coworkers can easily be logged. My company also uses this as a sort of platform for general positive feedback among coworkers on a monthly basis, which is a great thing to see

Cons

I think it would be great if Reflektive actually just did more things. It does what it does really well, but seeing them integrate more features that would benefit the manager-managee relationship would be really great too. Why use 5 tools when you could just use this 1 for everything?

Review Source

VR

Verified Reviewer  
Software Developer II  
Computer Software  
Used the software for: 6-12 months

### "Simple concept, easy to use."

October 12, 2019

4.0

Reflektive is a good way to provide reviews and self check-ins. It could benefit from having more features and I would definitely like to see improvements on how it handles text formatting for it's inputs. Good software but with a lot of room for improvement.

Pros

Easy to use, UI is relatively modern and streamline.

Cons

Could benefit from having more features, some text areas should have rich-text support and, if possible, markdown as well. Sometimes you copy a formated text, and it displayed correctly formated on the text area, but once you save you lose all the formatting.

Review Source

VR

Verified Reviewer  
Quality Engineer  
Automotive  
Used the software for: 1-2 years

### "Fun concept"

February 20, 2019

5.0

self-assessment, team performance evaluation

Pros

Accurate, easy and time-saving. additional great features like team review, co-worker reviews.

Cons

It has a very defined performance rating and draws a strong line which puts either good or bad category, whereas there needs to be gray area while doing reviews for human work.

Review Source

David B.  
Sales  
Public Safety  
Used the software for: 2+ years

### "Reflektive"

October 2, 2019

5.0

Pros

Great hr application. Define goals, post pictures.

Cons

No cons that I can think of at the moment.

Review Source

Kavita S.  
Accounts Payable Specialist  
Broadcast Media  
Used the software for: 1-2 years

### "Easy to use"

December 12, 2018

5.0

Pros

I liked how easy it is to use. To enter and see and archive.

Cons

I don't like that when you are approving, there is no fail safe to make sure it is all done. Since the percentage wasn't changed I missed out on a bonus.

Review Source

OS

Olivia S.  
Account Executive  
Food & Beverages  
Used the software for: 1-2 years

### "Reflektive Review"

March 3, 2022

4.0

Pros

The layout in each prompt is easy to use and it's easy to see how many fields you have to fill out. It allows you to save your progress and come back to it later on without submitting it.

Cons

The reminders of where you left off blend in with the new assignments and the constant band reminder distracts from the work at hand

Review Source

Response from Reflektive

March 7, 2022

Thank you, Olivia, for sharing your feedback with us! We look forward to serving you in the future.

VR

Verified Reviewer  
Talent Acquisition  
Computer Software  
Used the software for: 6-12 months

### "Not User Friendly"

March 3, 2020

3.0

Started off strong but not the tool we were hoping for.

Pros

Great features that, if implemented correctly, would be useful. Ability to use with Gmail is great for on-the-spot recognition.

Cons

Not intuitive for the end user, too many clicks to get to the functionality needed. Cascading of goals was not a simple process and easily misunderstood by end users.

Review Source

AD

Alicia D.  
Account Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good employee engagement software"

January 11, 2022

4.0

\-overall positive experience

Pros

\-easy to submit employee recognition -easy to create and track the progress of goals

Cons

\-would have liked to see more reporting capabilities on peer to peer feedback

Review Source

Response from Reflektive

January 13, 2022

Thank you, Alicia! We are happy to hear. Thank you for providing us with a review. We look forward to serving you in 2022 and beyond.

Joshua D.  
Workforce Management Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Pretty straighforward"

December 12, 2018

3.0

Pros

Fairly easy to use and user friendly, not much training needed.

Cons

Haven't come across anything I don't like yet.

Review Source

MW

Meghan W.  
UX Researcher  
Information Services  
Used the software for: Less than 6 months

### "Holistic performance management platform"

December 11, 2019

4.0

I appreciate that Reflektive combines performance goals, reviews, recognition, and coaching into one platform. I like this more holistic approach which focuses on developing and supporting employees, instead of simply evaluating them.

Pros

I like that my goals, performance reviews, 1:1 agendas, and company recognition is all in one place. I appreciate the recognition wall which helps create a culture of appreciation and graciousness, and I appreciate that we can share our goals within our organization so we can ensure we're aligned and transparent.

Cons

Setting up goals and aligning them with team members was a bit confusing and felt almost over engineered.

Review Source

Similar Products

Featured