# Momentum QMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Momentum QMS the right Document Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158208/Momentum-QMS/reviews

---

Momentum QMS

4.8 (26)

[View alternatives](https://www.capterra.com/p/158208/Momentum-QMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Momentum QMS

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

MP

Mehrdad P

Managing DirectorBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: More than 2 years.

“It works for all management systems, inlcuding Quality, Safety, and Environment.“

April 24, 2025

JA

Joana A

Organisational ExcellenceHospitality, 201 - 500 employeesUsed the software for: 1-2 years.

“I appreciate that Momentum QMS consolidates all quality management tools into a single platform, providing easy access and customization options.“

May 1, 2023

LR

Linda R

Quality Systems ManagerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Momentum QMS is an exceptionally user-friendly and intuitive platform. As users become familiar with module editing, it becomes increasingly straightforward to customize the product to cater to specific requirements.“

May 3, 2023

JK

John K

Quality Assurance ManagerAutomotive, 201 - 500 employeesUsed the software for: More than 2 years.

“We are also impressed with the system's ability to be configured to our specific needs and the exceptional customer service we have received throughout the implementation process.“

March 25, 2023

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chella M.  
Group QA Manager  
Food Production  
Used the software for: 6-12 months

### "QMS and Production Module using Momentum Systems "

October 6, 2019

5.0

Easy access to information and traceability through the process. Setting up automatic alerts on key areas for easy task completion

Pros

Flexibility is the key advantage of Momentum systems and with the simple design and layouts you can transform any record that was done manually into electronic version. The system allows you to integrate multiple forms to link and achieve traceability flow. Last but not least, the CoFounder is very enthusiastic and an honest personality who can help you by all means.

Cons

The company is very good at all fronts. One area they could focus and improve will be customer support.

Review Source

JH

Josh H.  
Technical Officer  
Research  
Used the software for: Less than 6 months

### "UniSA review "

April 30, 2025

5.0

A very professional and comprehensive system backed by a team that are willing to go the extra mile, acknowledging the challenges of constructing a QMS from ground zero. We would definitely recommend Momentum to labs seeking an eQMS, even those who have little to no experience in quality systems.

Pros

Single licence for unlimited users and access levels, great value for money, decent training package for users/super users and excellent responsiveness of Momentum staff, uncluttered user interface and easy to find material, customisable workflows and many out-of-the-box modules included.

Cons

Some of the questions for the training weren't provided with answers from the videos and online help material. The super user package could be slightly more in depth to give admin and super users greater self-sufficiency. The inclusion of sample management module and electronic notebook would make this a complete package for labs who are building up for NATA accreditation.

Alternatives considered

[SimplerQMS](https://www.capterra.com/p/235957/SimplerQMS/)[Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/)

Reason for choosing Momentum QMS

Cost effective for unlimited users with any level of access and simultaneous login, Australia based support.

Review Source

VR

Verified Reviewer  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Functionality, Very Poor Customer Support and Technical Knowledge In Company"

September 7, 2022

3.0

In spite of the contract indicating a clear path to live with a well defined set of steps, the actual experience was a shambles and most of the steps were not part of our experience. When we queried the company about the contract versus what they had delivered we were told that we had misinterpreted the contract and they would take that away as a lesson learned to improve the wording in the contract to avoid future confusion but they did not make an attempt to live up to the wording in the contract.

Pros

Had all the functionality we needed and could be customised to suit.

Cons

The attempt to get the system deployed in our own infrastructure was terrible. The technical people assigned did not know how to install their own product very well and it seemed to be a matter of trial and error to eventually get something working. The deployment was not set up in a way that is compatible with high availability deployment and ease of upgrade for security patches and underlying infrastructure upgrades. Once we started UAT testing to commission the system, there were a number of bugs that surfaced that were reported and quietly fixed without providing any feedback to us as to what the issue was or even that it was fixed. It was left to us to figure out when they fixed it. In trying to commission the system, there were a number of odd behaviour patterns which we asked questions about and eventually were told that the questions were technical support which we had not paid for. The document versioning by default only provided integer numbers (ie. 1, 2, 3 etc) whereas we wanted the more common standard using period separated format (eg 1.0, 1.1, 2.0 etc) but were told that was a custom development and required paying for. The deployment into our infrastructure was such that if you rebooted the server, the application did not come up and you had to manually go in and start it in spite of mentioning multiple times to company that it was not set up correctly. There was no integration with Google suite.

Alternatives considered

[AODocs Document Management](https://www.capterra.com/p/148529/AODocs-Document-Management/)[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)[Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/)

Reason for choosing Momentum QMS

The functionality was amazing for the cost.

Review Source

Response from Momentum Systems

September 28, 2022

Thankyou for taking the time to provide your review. As evidenced by our extensive client list and positive reviews, we are known for providing a high level of service matching the leading feature set of our product and so we regret that we didn't live up to those standards on this occasion. Like many of our customers, we are on a journey of continuous improvement and as a result of your experience with us, we have already taken steps to remove ambiguity from the language used in our documentation in the hope that we can avoid misunderstandings of the nature we had in working with you, in the future. We have also updated our client-side installation requirements, that provides clarity and enables a smooth deployment of our software on-site. In hindsight, our team member, at the requirements gathering stage, should have indicated to you that your infrastructure was likely to be incompatible for us to deploy into rather than pushing forward. For that, we unreservedly apologize

PD

Peter D.  
Production Coordinator  
Military  
Used the software for: Less than 6 months

### "Momentum Review - MAS Zengrange"

May 2, 2025

5.0

The product is great, the service is great and the whole thing is infinitely more affordable than what competitors were charging us for the same.

Pros

Ease of use and adaptability. The database as well as interface is really good. It's adaptable and the service we've received is awesome.

Cons

Getting it implemented onsite behind a ton of security is not simple. The online implementation, which seems straightforward, is not the package we wanted but with our security protocols, on site implementation was never going to be simple.

Alternatives considered

[Kinetic](https://www.capterra.com/p/249741/Kinetic/)[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)

Reason for choosing Momentum QMS

Their system was not suitable for us due to limited version control. Ideagen too expensive.

Review Source

FW

Frederick W.  
Operations Manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Excellent implementation and product overall"

August 24, 2021

5.0

\[SENSITIVE CONTENT\] and the team were extremely helpful throughout the implementation process. Taking the time to make changes that i requested and having the patience to listen when i came up with some challenging requirements.

Pros

The product is infinitely customisable with an easy user interface for interacting with the core system. A wide range of modules allows for a staged implementation starting with core modules with a view to expand in the future.

Cons

in some occasions there are more than one way to do things. For example there is an action module and a CAPA module that tend to achieve the same result but could be combined for a more streamlined experience.

Alternatives considered

[Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/)[Intellect QMS AI](https://www.capterra.com/p/108528/Intellect/)

Reason for choosing Momentum QMS

costing structure and freedom of design in the software. it is highly customisable which is what my organisation needs

Review Source

KS

Kelly S.  
Head of QA  
Food & Beverages  
Used the software for: 6-12 months

### "Fantastic QMS System"

June 17, 2019

5.0

This is allowing us to upgrade to a paperless process and to streamline the many different programs currently being used into one unified system.

Pros

Extremely user friendly. All modules are modifiable for our exact needs. Modules and forms can be created that are not covered by the existing modules. The ability to set automatic notifications is incredibly useful and time saving.

Cons

It is labour intensive to set up (but well worth it)

Alternatives considered

[Ideagen Food & Beverage](https://www.capterra.com/p/133683/Safefood-360/)[MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/)

Reason for choosing Momentum QMS

Better value for money, ease of use, support for an Australian company

Review Source

MP

Mehrdad P.  
Managing Director  
Business Supplies and Equipment  
Used the software for: 2+ years

### "A Configurable QMS That Adds Real Value for Our Clients"

April 24, 2025

5.0

As a consulting firm specializing in regulatory compliance for medical device manufacturers, we’ve worked with several QMS platforms over the years, but Momentum QMS stands out for its balance of affordability, functionality, and adaptability. We’ve implemented it across multiple client environments and found the system to be incredibly flexible. The ability to configure forms, workflows, and user permissions without heavy custom development has allowed us to tailor solutions that align with each client’s specific regulatory and operational requirements. One of the major advantages for us has been the white-labeling capability. It’s enabled IntegPro to offer a fully branded, customized QMS experience to our clients—something that sets us apart and creates a deeper consulting relationship. From a support perspective, the Momentum team has been responsive, transparent, and easy to work with. We’ve deployed the system onsite and in the cloud, depending on the client's needs, and both have performed reliably. Overall, Momentum QMS has become a core part of our consulting toolkit, and we continue to see strong client satisfaction from those who adopt it.

Pros

It works for all management systems, inlcuding Quality, Safety, and Environment.

Cons

It might need a bit of refreshment design on the form builder side.

Review Source

VC

Virginia C.  
Quality and Compliance Manager  
Biotechnology  
Used the software for: 1-2 years

### "Positive outcomes"

December 2, 2025

5.0

We are having a very positive experience using Momentum QMS, specially regarding the document management and training modules.

Pros

Value for money is really good. Besides, customer support is great! All my enquires are solved. The system provides a great document management system, very easy to use. It allows a neat file sharing system and collaboration across all reviewers.

Cons

Some users do not find the system very intuitive. This lead to minors issues for first-time document reviewers which can be overcome by providing close support from the administrators.

Review Source

AS

AJINKYA S.  
QA Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great and user friendly eQMS system"

January 24, 2024

5.0

Great experience with both the test and production system. Highly customisable with no additional cost.

Pros

The fact that I can design my own forms and process flows in the test system.

Cons

There is nothing in particular that is a problem but like any other system sometimes it doesn’t load properly but then starts working as expected Could be due to internet issue rather than system issue

Review Source

PS

Paul S.  
Director Engineering  
Civil Engineering  
Used the software for: 2+ years

### "Deploying Momentum QMS in an R&D Organisation"

April 24, 2023

5.0

Pros

The most significant benefit of Momentum QMS is the ability to consolidate all assigned tasks and action items into a single system, regardless of their originating workflow. This feature enables users to keep track of their progress against action items, eliminating the need for manual tracking of due dates. Momentum QMS has solved the problem of manual tracking and management of workflows, such as Management of Change, which previously required weekly meetings and updates. The system has streamlined processes, reducing the need for routine meetings and manual tracking. The software has also formalized the quality issues, customer complaint, and audit finding management system, which was previously reliant on email communication between multiple departments. As a result, the quality group has been able to increase productivity and utilize their time more efficiently.

Cons

One drawback of Momentum QMS is its limited development capabilities. For example you cannot copy and paste large portions of a workflow to implement them in a new workflow. You basically have to create each new workflow from start.

Review Source

Response from Momentum Systems

May 1, 2023

Dear Paul, Thank you for taking the time to share your detailed review of Momentum QMS. We are thrilled to hear that our software has made a positive impact on your R&D organization by consolidating tasks, streamlining processes, and increasing productivity. We appreciate your constructive feedback on the development capabilities of our software. Your input on workflow replication is a valuable suggestion, and we understand the need for improved efficiency when creating new workflows. Our development team is constantly working to enhance the user experience, and we will certainly consider your input for future updates. Please do not hesitate to reach out to our support team if you have any further suggestions, questions, or require assistance with any features. We are committed to ensuring our customers have the best possible experience with Momentum QMS. Once again, thank you for your review, and we look forward to continuing to support your organization's growth and success.

JK

John K.  
Quality Assurance Manager  
Automotive  
Used the software for: 2+ years

### "Streamlined Processes and Centralized Information with Momentum QMS"

March 25, 2023

5.0

Our experience with Momentum QMS has been very positive. We achieved our goal of eliminating numerous manual systems and streamlined our processes, doing this in another system would have costed us hundreds of thousands, but we were able to do this with Momentum QMS at a fraction of the cost. The customer service we received throughout the implementation process was excellent, and the system has been very user-friendly.

Pros

Momentum QMS has been a game-changer for our company as it has allowed us to bring together numerous manual systems under a single, centralized system. The information silos that existed previously have been eliminated, resulting in a standard way of doing things across our group of companies. This has saved us significant amounts of time during audits and report generation, while also increasing efficiencies across the board. We are also impressed with the system's ability to be configured to our specific needs and the exceptional customer service we have received throughout the implementation process.

Cons

Like with any new system, a minor issue we encountered was with the system's interface, which took a bit of time to get used to.

Review Source

Response from Momentum Systems

March 27, 2023

Dear John, Thank you for taking the time to write your review about Momentum QMS. We are thrilled to hear that our software has helped your organization in so many ways. Our team is dedicated to providing high-quality service and support to all of our clients, and we are delighted to hear that your experience with our customer service team has been so positive. We look forward to continuing our work with you to achieve our shared goals.

AD

Anna D.  
Product Manager  
Building Materials  
Used the software for: 6-12 months

### "Efficient QMS Solution for Quality Management"

April 21, 2023

5.0

The customization options have enabled us to tailor the software to our specific needs, optimizing our workflow further. We appreciate the transparency and traceability the software offers.

Pros

Momentum QMS has been a valuable addition to our quality management processes. The seamless integration with our existing systems, coupled with its user-friendly interface, has facilitated the software's adoption among our team. The automation of our manual processes has been a significant time-saver, allowing us to direct our resources towards other more important tasks. The reporting and analytics tools have been beneficial in tracking and maintaining quality control across our organization, contributing to better decision-making.

Cons

While Momentum QMS has delivered many benefits, the initial setup and configuration demanded a considerable amount of time and effort. Part of it was because we needed a system that needed to fit our organisational needs.

Review Source

Response from Momentum Systems

May 1, 2023

Dear Anna, Thank you for taking the time to share your experience with Momentum QMS. We're thrilled to hear that our software has been a valuable addition to your quality management processes, and that it has integrated seamlessly with your existing systems. We're happy to know that the user-friendly interface and automation features have contributed to time savings, and that the reporting and analytics tools have been beneficial for maintaining quality control and improving decision-making in your organization. We apologize if the initial setup and configuration were time-consuming, but we're glad that you were ultimately able to tailor the software to your specific needs. Our team is constantly working on improving the onboarding experience for our customers, and we appreciate your feedback in this regard. Thank you once again for your review, and please feel free to reach out to our customer support team if you have any further questions or need assistance. We're here to help!

LH

Linda H.  
Quality Coordinator  
Consumer Goods  
Used the software for: 6-12 months

### "Benefits of self implementation"

October 19, 2022

5.0

Ensures all businesses and employees across the organisation have access to one centralised platform. This assists us identify trends, improve standards , consistency, processes, culture and ultimately customer satisfaction. With the added benefit of real time data and opportunity to customise as needed.

Pros

We love the ability to customise each module to our needs with the added benefit of continued improvement as required. The Momentum team are happy to assist, guide and support whenever required, we could opt for full installation at additional cost but prefer self implementation as it provides us the opportunity to improve our physical processes as they are installed and educate the workforce with each implementation.

Cons

Requires internal expertise in both systems and processes i.e. skills in both implementing, maintaining and developing systems. Understanding the physical processes also helps :)

Reason for choosing Momentum QMS

Cost, support and customisation

Review Source

Response from Momentum Systems

March 27, 2023

Dear Linda, Thank you so much for taking the time to write a review about us. It is great to see how you and your team have continued to build and expand the system. Being self reliant can only happen when users take real ownership of the system and we take our hats off to you and your team for doing it so successfully.

FM

Fiona M.  
Quality Manager  
Research  
Used the software for: 6-12 months

### "Fantastic product at a very competitive price."

June 9, 2021

5.0

After taking up a post as a Quality Manager at a small core facility, my first task was to upgrade the existing paper based Quality Management System to an electronic system. We were recommended Momentum QMS by a similar facility and were initially attracted due the extremely competitive nature of the price. Momentum QMS was literally a fraction of the cost of some competitors. Additionally, unlike competitors, there were no costs for extra licences or modules. In my opinion, there was no reduction in the quality of the software compared to other more expensive QMS systems I have used.

Pros

The range of modules available is extensive. The existing modules and out-of-the-box functionality are easy to use and well designed. New modules can be created where required and existing modules adapted and customised to user needs. Different levels of document and process security area available and can be tied to user accounts. Configuration of the Document Control and one other module was offered as part of the initial set-up. This allowed us to see the potential of the system. Administrator training was provided allowing us to customise the system ourselves. Support from the Momentum “help” and personnel is available where changes are out of the scope of our ability. Momentum systems personnel have been attentive and professional throughout.

Cons

Configuration of the system can take some time but this is a con with quality management software in general.

Reason for choosing Momentum QMS

The price was very competitive. No charges per module licence, all included as standard. No charges per licence, can add as many users as required without additional charges.

Review Source

Response from Momentum Systems

June 10, 2021

Thank you Fiona :), it has been really easy working with you as well. We really look forward to continue to work with you in the long term.

MS

Muhd S.  
IT Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "Highly Configurable eQMS Software with Comprehensive Modules"

March 20, 2023

5.0

Overall, this software has been an excellent value for our organization, and I would highly recommend it to any company in need of a powerful, configurable, and user-friendly quality management solution.

Pros

This eQMS software is an excellent solution for managing various quality-related processes. Its high configurability allows it to meet specific business needs, and its comprehensive modules cover everything from managing documents to employee training, CAPAs, non-conformances, and audits. The user-friendly interface makes it easy for all employees to use the software effectively, and the responsive customer support is always there to help when needed. Additionally, the software is cost-effective compared to other eQMS solutions.

Cons

The only downside is that key users may need some time to learn how to fully utilize the high configurability of the system.

Review Source

Response from Momentum Systems

March 27, 2023

Dear Muhd, Thank you for your kind words, we love working with you and the team and look forward to working with you now and into the future.

MM

Matthew M.  
Director and Senior Consultant  
Management Consulting  
Used the software for: 2+ years

### "GrowEQ Testimonial for Momentum Systems"

October 15, 2019

4.0

Managing Director of GrowEQ, had long looked for suitable software that would do all the things she wanted when it came to Management Systems. There were a myriad of them out there, but only one provided what she was looking for: Momentum Systems. Our rep and the team at Momentum Systems are approachable, friendly and ever helpful. All problems can be solved by the IT team, although as you learn a little bit, you will realise that many problems can be solved by yourself, with Momentum. Momentum Systems is also very affordable, and is therefore well accepted by our clients. GrowEQ is happy to provide an endorsement for Momentum Systems, just as we endorse Momentum for our own clients.

Pros

The crucial thing that sets Momentum Systems apart is the fact that the system is FULLY CUSTOMISABLE. This means that GrowEQ was able to customize the system for their clients exactly how they want it to be. And their clients can customize it themselves. Momentum Systems software houses all the documents that GrowEQ wants to add to the system, and all the forms that are necessary for a management system can be created to our specifications, or the specifications of the business. Workflows can be readily created and customized, and records are easily created and stored in the cloud. No other management system software is as malleable as Momentum Systems.

Cons

The software isn't as pretty as some others, but it looks nice.

Reason for choosing Momentum QMS

None of the other products did all the tings we wanted, and none were able to be customised. Thus, they were dismissed until we found what we had been looking for.

Review Source

Miguel Angel C.  
Diseño  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Gestión de calidad con Momentum QMS"

May 1, 2023

4.0

Es una buena opción para empresas que buscan mejorar y gestionar la calidad de sus procesos empresariales. Sin embargo, es importante considerar los costos y la curva de aprendizaje, y evaluar cuidadosamente si el software se adapta a las necesidades específicas de la empresa antes de tomar una decisión.

Pros

Se puede personalizar para satisfacer las necesidades específicas de la empresa.Además, el software se puede acceder desde cualquier lugar con una conexión a Internet, lo que lo hace fácilmente disponible para los usuarios integrándose con otras aplicaciones empresariales y sistemas de software, lo que aumenta la eficiencia y la productividad de los usuarios.

Cons

El software puede ser costoso, lo que puede no ser accesible para algunas empresas, además puede ser complejo para los nuevos usuarios y el soporte técnico puede ser limitado o requerir un costo adicional, lo que puede ser un desafío para las empresas con un presupuesto limitado.

Alternatives considered

[InterLink QMS Platform](https://www.capterra.com/p/123570/InterLink-Web/)

Review Source

LR

Linda R.  
Quality Systems Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The Simplicity of Configuring Momentum QMS "

May 3, 2023

5.0

Momentum QMS serves as a centralized hub for various aspects of our operations. Furthermore, we have developed a custom module that streamlines the process of setting up new products in our ERP system, ensuring that all necessary steps are completed and nothing is overlooked. This has led to improved efficiency and consistency in our processes.

Pros

Momentum QMS is an exceptionally user-friendly and intuitive platform. As users become familiar with module editing, it becomes increasingly straightforward to customize the product to cater to specific requirements. Moreover, users with a good understanding of workflows, editing, and related processes can even create entirely new modules from scratch with relative ease.

Cons

While there are few drawbacks to Momentum QMS, one notable issue is the complexity of advanced editing. Users may need assistance from support or possess extensive programming knowledge to tackle more sophisticated editing tasks.

Review Source

CK

Candice K.  
Quality Assurance  
Biotechnology  
Used the software for: 1-2 years

### "Momentum QMS a highly configurable platform for Quality Management"

May 31, 2023

5.0

Pros

The platform's ease of configuration and adaptability to business requirements is excellent.The out-of-the-box (OOB) modules provide a strong foundation and starting point.It allows for unlimited user licenses which is more economical choice compared to named-user or concurrent licenses.

Cons

Access to the backend database tables has to be requested from support for integration purposes, we would liked to have access to the full database on demand.

Review Source

Response from Momentum Systems

June 3, 2023

Thank you for your valuable feedback. We're glad to hear that Momentum QMS aligns well with your business needs and you appreciate our unlimited user licenses policy. We understand your concern about backend database access. For security reasons, we limit direct database access but our support team is always ready to help with your data needs to ensure smooth and secure integrations. Your input will be instrumental in our future updates aimed at enhancing our services. Feel free to share any more insights or requests with us.

JA

Joana A.  
Organisational Excellence  
Hospitality  
Used the software for: 1-2 years

### "QMS for Quality Assurance"

May 1, 2023

5.0

Momentum QMS has centralized our quality management system, reduced paper usage, and enabled real-time monitoring of ongoing processes. Additionally, the platform offers configurable modules to accommodate our specific requirements.

Pros

I appreciate that Momentum QMS consolidates all quality management tools into a single platform, providing easy access and customization options. The consistent design of the modules allows users to navigate and understand the workflow effortlessly, regardless of which module they are working with.

Cons

While I am familiar with general databases and administrative functions such as MS Access, I don't have a background in IT. Momentum QMS offers scripts for enhanced module and data functionality, but without a programming background, I am unable to utilize these advanced features without assistance from IT professionals.

Review Source

PY

Patricia Y.  
Quality Systems Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "QMS: Pharma & Medical Devices"

June 6, 2019

4.0

Currently using Document Control and Training with several modules planned for implementation. Looking forward to converting other paper-based processes to improve efficiency.

Pros

Customisation of applications to suit business needs, GMP and regulatory requirements. Modular set-up to allow roll-out in stages. Extensive range of modules to use out of the box and the ability to create totally custom-made processes. Good use of notifications, escalations, list and reports. Easy to use, available to all staff to use. Simplifies paper based or manual processes allowing traceability and accountability. Fantastic customer service from Momentum, excellent understanding/execution of training, validation, GMP and Quality requirements for highly regulated industries. The team is always keen to make sure the customer is happy! Cost effective - no licence fees, unlimited users

Cons

Significant resources are required to implement in a highly regulated industry. Ongoing, a trained company System Administrator is required to navigate not just how to do the basics, but to unlock the potential of the software.

Review Source

MC

Michael C.  
HSEQ Manager  
Railroad Manufacture  
Used the software for: 1-2 years

### "Momentum QMS feedback"

June 3, 2019

5.0

Momentum is allowing our business to operate consistently across operations with access for all users. It has also removed administration duties freeing up more time for other business needs.

Pros

Customization of applications to suit our business needs Extensive Range of applications to use out of the box The ability to link other business platforms to momentum applications Momentum customer service is excellent to assist in application builds and customization and training Cost benefit of momentum compared to other online systems solutions Available to all staff to use Ability to work flow through email

Cons

at this time i do not have anything that comes to mind as a con.

Review Source

Response from Momentum Systems

June 4, 2019

Thank you Michael, we have really enjoyed working with the team and we look forward to working closely with the team for many years to come.

AS

Armin S.  
Health, Safety & Quality Manager  
Aviation & Aerospace  
Used the software for: 2+ years

### "User-friendly tool for managing safety"

June 3, 2019

5.0

Pros

You can design your own processes, forms, etc. In other words, you can design your entire safety or quality management system. Excellent support from the Momentum team

Cons

Your system administrators will need a basic understanding of IT. However initial training will be provided by Momentum so no issues there

Review Source

RB

Ryan B.  
Quality Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Complete QMS Software Solution! "

February 19, 2020

5.0

Overall, the team at Momentum went out of there way to make sure we were happy with our software purchase and they still continue to exceed expectations!

Pros

While many companies offer a software application to manage specific areas of a QMS (CAPA, Doc Control, Complaints, etc..) I was looking for a "One Stop Shop" where I could manage all aspects of the quality system and utilize it to drive continuous improvement! Momentum QMS checked every box on the list (and then some). The other thing I really liked about the software was the ease of user customization.. If I didn't see what I wanted "out of the box", the momentum team showed me how to easily add what I wanted.

Cons

The software is very customize-able so there isn't much draw back (if you don't see it, it can be added)!

Review Source

AE

Alexander E.  
Head of IT  
Medical Devices  
Used the software for: Less than 6 months

### "Great value holistic QM solution"

February 9, 2023

4.0

Pros

Customizations made by the Momentum team to our installation were very easy. The implementation project was smooth and the tool solved a lot of painpoints for us.

Cons

The usability could be a bit better, but I don´t think its much better or worse then comparable tools.

Review Source

Response from Momentum Systems

March 27, 2023

Dear Alex, Thank you for taking the time to write a positive review about Momentum QMS. We appreciate your feedback and are committed to continuing to develop and improve Momentum QMS to meet your needs and the needs of our clients. Thank you for choosing Momentum QMS as your Quality Management software.

Similar Products

Featured

## Related categories

[Quality Management](https://www.capterra.com/quality-management-software/)[Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/)[Document Management](https://www.capterra.com/document-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.