4 / 5 1 review

Who Uses This Software?

Enterprise-level companies use ITC for sales, marketing, customer service, and internal communications. Verticals include: banking, investment, retail, hospitality, insurance, travel, health and more.

Average Ratings

1 Review
  • 4 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • InTheChat
  • Founded 2010
  • Canada

About InTheChat

Online digital engagement command center for connecting with consumers via social media, 2-way texting, live chat, email, and messaging (Facebook Messenger, Kik, WeChat, Line). Start with one channel, or add them all! Text analytics scour social media for mentions and key words/phrases while filtering out irrelevant content - allowing your team to focus on valuable leads. Includes enterprise-level features: secure authentication, performance reports, and skills-based routing. *Now with chatbots*

InTheChat Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

InTheChat Reviews