---
title: "Rollbar Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Rollbar Software - reviews, pricing plans, popular comparisons to other Application Development products and more."
source_url: "https://www.capterra.com/p/158230/Rollbar/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Rollbar Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rollbar

## What is Rollbar?

Don't outsource bug discovery to users. Rollbar allows you to instantly see & get notified of all errors as they occur, and gives you the data you need to resolve them quickly. Supports all major languages and frameworks, and integrates with the tools in your software development workflow. Modern software teams at Twilio, Instacart, Adobe, CircleCI, Fortune 500 firms, and 100K+ individual developers use Rollbar to build better quality software faster. FREE TRIAL and free plan available.

## What is Rollbar used for?

[Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Application Development](https://www.capterra.com/application-development-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)

Top alternative

Featured

Overall rating

Based on 263 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Pros & cons

Extensive and seamless integrations

Effortless initial configuration process

Challenges with error noise and tracking

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rollbar?[Manage this product listing](https://www.g2.com/products/rollbar/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rollbar

4.5 (263)

VS.

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

Contact vendor

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (263)

Ease Of Use

4.2 (14,822)

Value For Money

4.3 (164)

Value For Money

4.2 (10,132)

Customer Service

4.4 (169)

Customer Service

4.3 (9,868)

## Rollbar alternatives

[4.5 (203)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (399)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (274)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Jira](https://www.capterra.com/p/19319/JIRA/)

[4.4 (15,781)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/19319/JIRA/)

[View all alternatives](https://www.capterra.com/p/158230/Rollbar/alternatives/)

## FAQs about Rollbar

Overview

### What problems does Rollbar solve?

Rollbar solves the problem of discovering, diagnosing, and prioritizing application errors scattered across production, staging, web, mobile, and backend environments. It groups recurring exceptions, captures stack traces, user context, and telemetry, and routes severity-based alerts to Slack, email, Jira, or GitHub. Developers, DevOps teams, and support teams can investigate incidents before customers report them.

Answer based on 120 reviews

Overview

### Which roles and teams benefit most from Rollbar?

Rollbar is most used by software engineers, developers, and technical leads who need to detect, investigate, and resolve application errors during development and production. Engineering managers and reliability teams use it to prioritize incidents and monitor release quality, while CTOs, founders, and CEOs review error trends to guide technical risk and product decisions.

Answer based on 237 reviews

Overview

### What company size and specific industries is Rollbar built for?

Rollbar is designed for modern software teams of small, mid-market, and enterprise companies that need to find, assign, and fix bugs quickly. It is best suited for technology-driven organizations with Dev, QA, DevOps, and Support teams working in software development and related digital services.

Features and Usability

### What are the key features of Rollbar?

Rollbar includes core error tracking with real-time bug and exception capture, error grouping, stack traces, and environment-based filtering. Alerting features send notifications through Slack and email, while integrations with GitHub and Jira support issue workflows. Telemetry, deployment tracking, dashboards, and RQL search provide debugging and trend analysis.

Answer based on 157 reviews

Integrations

### Which third-party tools and platforms does Rollbar integrate with?

Rollbar integrates with 10 third-party tools, including GitHub, Jira, Heroku, Slack, GitLab, Bitbucket, CircleCI, and PagerDuty. Developer teams use GitHub and Jira for issue tracking, Heroku for release context, Slack for notifications, and the catalog also includes monitoring, incident-response, and project-management connections.

Answer based on 63 reviews

Getting Started and Support

### What training and onboarding options does Rollbar offer?

Rollbar provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for setup and feature review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Rollbar offer, and how do users rate the experience?

Rollbar offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe support as responsive, professional, and effective, with some receiving replies within hours. However, others report slow follow-ups, delayed bug fixes, and difficulty resolving account-access or persistent product issues.

Answer based on 46 reviews

Features and Usability

### How easy is Rollbar's user interface to use?

Rollbar provides a detailed error-tracking interface with filters, sorting, incident views, and customizable fields. Development teams often find key error details easy to access, while new users may find the dashboard crowded or confusing. Some users also want clearer JSON displays, faster navigation, and stronger mobile and notification options.

Answer based on 58 reviews

Features and Usability

### How well does Rollbar group similar errors?

Rollbar groups many related error occurrences into manageable items, helping teams identify widespread issues and reduce alert noise. Developers value custom fingerprinting, merge options, and grouping rules, but results can vary by application. Some teams report duplicate, split, or overly broad groups and need manual configuration to improve accuracy.

Answer based on 52 reviews

## Pros and Cons

Extensive and seamless integrations

100% positive reviews out of 42

Most reviewers describe integrations as quick, straightforward, and compatible with various frameworks and communication tools.

Challenges with error noise and tracking

35% negative reviews out of 97

Some reviewers report bugs and issues, noting difficulty filtering noise, duplicate errors, and occasional UI glitches.

Effortless initial configuration process

94% positive reviews out of 31

Most reviewers indicate setup is simple, fast, and works smoothly across multiple programming languages and platforms.

## Features

AI summary

Based on 7,285 Application Development reviews

Capterra reviewers highlight these as the features buyers care about most when comparing application development software:

-   **Code Development** (**67%** of reviewers rated this feature as critical)
-   **Workflow Management** (**45%**)
-   **Code Editing** (**56%**)

Rollbar supports **Workflow Management**, but it does not include **Code Development** or **Code Editing**. Instead, it offers other features that reviewers also rate as important, including **Version Control** (**51%**), **Source Control** (**49%**), and **Access Controls/Permissions** (**45%**). These capabilities help teams track changes, manage code ownership, and control user access, helping businesses maintain development oversight and reduce errors across the software delivery process.

Workflow Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Source Control

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tracks every modification made to source code

Access Controls/Permissions

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Reporting/Analytics

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Bug/Issue Capture

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Collaboration Tools

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Rollbar 56 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.
- Bug Tracking: Monitor and track bugs and issues in the system.
- Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user
- Change Management: Track and monitor efficient handling of all changes/transitions
- Code Repository Integration: Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Continuous Delivery: Process of building and deploying software from the build to the production environment
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Modeling: Conceptual model of how data items relate to each other
- Data Visualization: Graphical representation of data
- Debugging: Detect and remove errors
- Deployment Management: Manage the processes involved when making the application ready for use
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Integrated Development Environment: An application for source code editing, compiling, and debugging
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Tracking: Record and follow the progress of every issue
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Log Collection: Collects and aggregates data from various systems within the IT environment
- Mobile Development: Development of applications for mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Prioritization: Arrange tasks based on the level of priority or urgency
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Recurring Issues: Set an issue to repeat
- Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Software Development: Development of software programs
- Source Control: Tracks every modification made to source code
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Task Management: Create, manage and track all task activities and progression
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Version Control: Track revisions and updates made to files and navigate between different versions
- Web App Development: Development of applications that are delivered over the internet through a browser
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

4.4 (232)

4.4

Based on 232 reviews

## Pricing

Value for money

4.3 (164)

Value for money

4.3 (164)

4.3

Based on 164 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)[

Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

## Support, customer service and training options

Customer Service

4.4 (169)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (169)

4.4

Based on 169 reviews

## User reviews

Overall rating

4.5

Based on 263 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(156)

4(90)

3(8)

2(6)

1(3)

Mentioned topic

Recent reviews first, then most helpful

FS

Founder, Software Developer

Founder, Software Developer

Used the software for: 3-5 years

### "Rollbar does its job and then gets out of your way (until you need it)"

5.0

July 17, 2020

Super happy with Rollbar. Have used it on multiple projects, but in Recipe Cost Calculator specifically for probably at least seven years.

Pros

Rollbar was easy to integrate and provides multiple libraries to integrate depending on what languages you're programming in. It reports errors well, it's reliable, the API and libraries are super flexible. I'm sure I only use about 20% of the overall functionality.

Cons

Nothing that I \*overly\* dislike about Rollbar. I think that some of the UI could be improved a bit on the admin dashboard, some things are really nit-picky like I don't like the way that text or lines wrap in certain places. Any complaints I have would be bordering on trivial.

Alfredo A.

CTO

Used the software for: 3-5 years

### "Thanks to Rollbar we are able to provide proactive customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 17, 2020

Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

Pros

Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great.

Cons

Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well. The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks.

ML

Machine Learning Engineer

Machine Learning Engineer

Used the software for: 1-3 years

### "Unusable product with no customer support"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 27, 2020

My overall experience with this product is quite negative. Last year I noticed that when my teammates mention me under a specific item (a bug) I didn't receive any emails. This is quite important because the product doesn't offer any alternatives to get notified about those issues. There are no webpage notifications. There is no way to search for bugs that you were mentioned. The only alternative is to go through hundreds of web pages and use Cmd + F to see if someone mentioned you, asked you a question, assigned a task to you, or some other thing that is important for your daily job. I wrote to their customer service explaining the issue. Our initial correspondence took almost a month for me to convince them there is in fact a problem and I didn't receive emails. After convincing them, I was told that I could get a reply in a few weeks. I followed up one month later, and they asked for a few more weeks. Another month passed and they basically said this was a low priority issue and they don't know if and when it will be fixed. I wasn't even offered any workarounds. Since then, I get an automated email from them once in a while asking me to rate their product. I give a low rating, explain the situation, a couple of months passes and I get the same email. I work in SaaS, I do understand the need for prioritization and the lack of resources but having a critical feature that doesn't work for a customer and not bothering to offer any alternatives are a big no for me.

Pros

It allows me to track some bugs and act quickly.

Cons

Lack of customer support and the bad user interface.

DE

Developer

Developer

Used the software for: 3-5 years

### "I love you guys! If I could rate you higher than 10 I would!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2020

AMAZING!

Pros

So There is a lot to unpack here: As a software developer, having access to the WEB DASHBOARD is amazing We start our day and prioritize our work around what we see in this dashboard, the SLACK INTEGRATION makes this process even better, as we can see errors in real time before the end-user and proactively respond without having to call or confirm what the user does thanks to THE WONDERFUL TELEMETRY that we get. Also we build software with Rails, JS, Python, AWS Lambda, and all of your libraries work the same way as expected. Wonderful! You also sent my company a blue rollbar shirt a few years ago - IT WAS SO COMFORTABLE! also: YOUR UPTIME is better than just about anyone - Auth0, Gitlab, Dockerhub - have all had issues this year with uptime , and the most we've seen from you all has only been a small delay in processing. Nothing major. ADDITIONALLY - I discovered a bug last month with rollbar and reported it to a community rep - AND YOU FIXED IT THIS RELEASE. FAST! As a fellow software developer I know how hard it is to get issues addressed, not to mention prioritized and deployed. In short I love you, and love your company and I tell everyone that!

Cons

I wish I could come up with something, but you astound me. I'd complain about a bug I found in Rollbar Js, but you fixed it in 2.18!

SD

Software Developer

Software Developer

Used the software for: 1-3 years

### "The Best Error Tracking Tool Around"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2023

I have been using Rollbar for the past year and I can honestly say it has been the best error tracking tool I have used. The features and insights provided have been invaluable. The customer service has been great and they have always been willing to help. Highly recommend it to anyone looking for an error tracking tool.

Pros

Rollbar is the best error tracking tool out there. It is easy to set up and use and provides great insights into our application’s performance. The integration with other tools is top notch and the customer service is great. Highly recommended!

Cons

The only downside with Rollbar is the cost. It can be a bit expensive for smaller teams or for those just getting started. But the features you get for the cost makes it worth it.

LS

Lead Software Engineer - Team Lead

Lead Software Engineer - Team Lead

Used the software for: 1-3 years

### "Great error tracking tool for the money paid"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 21, 2020

Real-time error tracking, as soon an error pops up on test or production environment, we get an alert on slack and act on it.

Pros

It is simple to customize grouping rules, you can easily propagate notifications settings to all projects so they are matching, easy to customize, easy to integrate.

Cons

We have to pay much more to have a simple feature like viewing all projects' errors in a single view.

BO

Business Owner/Software Developer

Business Owner/Software Developer

Used the software for: 3-5 years

### "The best error monitoring tool I ever used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2020

We used Rollbar for last few years and many projects and it always work great! Rollbar go fast forward for the last few years with a new features and improvements.

Pros

Rollbar is very easy to configure and use in our stack (Ruby + .NET + React). Rollbar gather error information with many details about situations it occurs. Interface is very intuitive and have option to set up many notification destinations (we use Slack + daily reports on mail).

Cons

We didn't experience any cons about Rollbar

DE

Developer

Developer

Used the software for: Less than 1 year

### "Easy to use and setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2020

Brilliant, literally set it and capture you errors.

Pros

I've used a lot of error tracking tools in the past but I was really pleased with Rollbar. For node applications it's very well laid out, keys are provided for you server and your client setup. Errors are tracked and logged for your application, broken down by which side the error occured. And if an error has been recurring you can track it and log it easily, plus the emails give a good breakdown of the error from the code side.

Cons

None at present, I may like the UI navigation to be improved so you can administer the setup quicker but once it's in place it kind of runs itself.

SE

Software Engineer

Software Engineer

Used the software for: 3-5 years

### "Rollbar for Production Safety"

5.0

July 17, 2020

Pros

The setup is very simple and the instant notifications for any unhandled issues make this product very attractive to use. It is very developer friendly.

Cons

I do not have anything to add which I find less useful.

Gianluca M.

Head of Technology

Used the software for: I used a free trial

### "A fast and integrated solution to keep user generated errors under control"

5.0

July 17, 2020

Pros

How easy has been to integrate it in our services and software. The mail notifications that inform you of new errors.

Cons

Nothing. For now, It has proven to be a solution for our use case.

[View all Reviews](https://www.capterra.com/p/158230/Rollbar/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Jira vs Rollbar](https://www.capterra.com/compare/19319-158230/JIRA-vs-Rollbar)[GitHub vs Rollbar](https://www.capterra.com/compare/129067-158230/GitHub-vs-Rollbar)

[JIRA Service Management vs Rollbar](https://www.capterra.com/compare/158230-227102/Rollbar-vs-JIRA-Service-Management)